Samsung India Complaints & Reviews

I made a complaint on dated 21/06/2015 on Samsung toll free number[protected] from my registered number [protected] that my refrigerator is facing cooling problem and not maintaining a proper temperature in grill segment (refrigerator excluding freezer part). Customer care executives told me that the service Engineer will visit my place within 24 hours. But no one turned up to my place for 2 days. Again I registered another complaint with...

complaint no- [protected]
booked this complaint regarding my samsung plasma tv which stopped working last friday 17/7/2015. the response i got from samsung was lethargic.
I called the customer care atleast 7 times and everytime the repeat the same dialouge saying a high priority reminder has been sent and our engineer will be calling you any time in between 8pm today, no one called. I am really fed up with your pathetic customer...

i saw a fascinating advertisement of Sony power bank at askmebazaar.com and i ordered the same. but i received a Samsung power bank instead of sony product.Even the product shown in ad. was not delivered to me i compromised with the samsung product and when i tried to use it, was useless and not charging my mobile phone.
my order id is AB 3435575....

Vijayakrishnan
#507 DJ Royal Heights
Singasandra
Bangalore
Email : [protected]@gmail.com;[protected]@yahoo.com

Hi Samsung Customer Care,

I am a registered user of SAMSUNG WASHING MACHINE.

Name- VIJAYAKRISHNA Phone([protected]) [protected]
LOCATION -BANGALORE
I made a registered complaint for repair of my washing machine WF355BNM.
Complaint Ref No [protected]br...

Recently i bought a new samsung cellphone NOTE 3 on 2nd june-2015. In starting the styler pen was working properly for an around 5-6 days, but later it wasn't working smoothly as in you need to hardly push the s pen.so i went to samsung service centre on friday to resolve the problem they analysis the issue & it was a genuine defect. So they took an order for an another styler pen and told me to come on monday. I went on monday they...

I have purchased one mobile samsung model no: 310(image attached) on 23/02/2015 from m/s vinayak telecom, bus stand road giridih- 815301, jharkhand. I observe since last week that an indication of earphone jack appears in the screen . I have contacted the shop for rectification, but they ruthlessly refused to help, rather they sent me to the samsung service centre near bata in giridih. The service centre persons after taking a long time...

I have bought samsung 32 inch tv last year, after 1.4 year tv picture is not displaying, i ask samsung service person, he said as screen has some problem, need to pay 17500, how would i pay 17500, last year only i paid 35000, samsung is very worst tv ever...

Complain no:[protected]. My complian of fault occurs in my New Refrigerator .so I complain in Samsung coustmer care on date 17/7/2015 .but no any single visit of service station persons on my house and when I call toll free no they say I will try but no any perfect answer given by samsung...

very sad and pathetic to see the worstever service provided by samsung customer care .my complaint for both acs 1, 5 tonnes was made on 21st july 2015 with compaint no.[protected] done from phone no.[protected].Inspite of repeated requests n making 50 calls my problem has not being rectified.the intention is malified as u guys are thinking that u ll keep lingering so the timeline of 29th july collapses and u can make easy money.MY CALL RECORDS...

I received e-mail from Samsung global mobile award that i have won 3 crores 6 lacs rupess and a parcel containing one samsung lap top and one samsung phone. After reaching to IGI airport Mr. Diplomat Mark Phillip call me to pay duty of 18, 500 Rupees for a parcel, but i deposited 5, 000 Rupess. After that Mr. Diplomat Mark Phillip told me that RBI want 46, 000 as exchange value/transfer value for 3 crores and 6 lacs rupees, again i deposited...

Dear samsung team,

Regret to say that, being a brand name samsung, service is worst, pathetic one, which i am experiencing these days.

This is to inform you that, i have given my samsung note 3 phone to your service centre for the change of my phone display, given on 15thof july’15 and they have told me that they will return my phone max by 20th july’15.
But, today is 22nd july’15...

I was going to purchase samsung product i was asking for comparison between to product but your executive was misbehave he will abusing me and my friends Samsung plaza GT road Near PVR Cinema GZB Pin Code-201001 Sai motors Dealer

Customer Detail
No-[protected]
Name Suresh...

I have purchased Samsung Galaxy edge 6 phone . The phone have some problem that it's always not reachable . When I go to Samsung customer care to check the phone . They clearly said that the mother board is not working properly and the cost of mother board is rs 9500/- and we can't change it under warranty ....

I Arijit Basu purchased Samsung galaxy S4 mini on December 2014. This handset has an issue of not detecting network properly most of the time. I visited the service centre thrice for the same issue. They did what they can but the problem still remains unsolved. Most of the time it is unable to detect network at all and sometime it shows network but when I try to call it shows "Not registered on network". The product is still under warranty....

dear samsung, worst service i am getting from you.my tv ps51f55 haspurchase on 15th July.still now installation has not done .regarding this i given call for help center more then 30 times in three days.because of you people i got warn letter from my company fu...service is yours.75000 rs customer you all treating like this and what about 5 and 10 thousand customers if you dint resolve this issue i am going to put on face book and twitter...br...

dear samsung,

worst service i am getting from you.my tv ps51f55 haspurchase on 15th July.still now installation has not done .regarding this i given call for help center more then 30 times in three days.because of you people i got warn letter from my company fu...service is yours.75000 rs customer you all treating like this and what about 5 and 10 thousand
customers if you dint resolve this issue i am going to put on...

In March 15, SM-E 700H, IMEI-[protected] was purchased. From the beigning, there was a problem about charging, Three times it has visited authorised service center. Yesterday at Ramphal Chock, Dwarka, it was repaired but in the evening again it was not charged so today I went to service center. Ms sapna told it cant be repaired as it has water and she cant help. Better throw in dustbin as the cost will be too high about 4 to.. 11 thousand. I...

I called Samsung company regarding the issue which i was getting on my AC which i had purchase from them. given below is the date and complaint number but the issue is still not fixed complaint no [protected] Date 21st of May 2015 Date 12th of June 2015 Date 14th of June 2015 Date 18th of June 2015 Date 20th of June 2015 Date 21tst of June 2015 please help me out and let me know what can it do...

on 17th july i called for service they gave technical advice again my complaint was on 19th july 2015 they said they will come for service but till today no body even called me to address the problem. but from 19th july daily iam calling atleast 6 times not even a single was reverted pathetic situation...

This is Prakash here from Gujarat. I Bought a Samsung A3 On 2nd July'15 and it was my worst experience to purchased it.my phone is getting restart 10-12 times in a day since purchased. I Contacted The Samsung Service Center (Disha Samsung Service center-Drive in, Ahmedabad)but not getting satisfied answer. as per him my phone us having Hardware issue and need to repair it but i bought new phone and this its company defect so i want to replace...