Samsung India Complaints & Reviews

I own a Samsung 2 ton AC purchased on Nov 2011, i had a problem with AC back grill last year(Nov 2014), raised a complaint with Samsung customer care. I was informed that my outdoor unit back aluminum grill is broken and it should be taken to service centre for fixing the problem. After few days they took both AC outdoor and indoor unit to service centre. they came back with the serviced AC after a weeks time. while reinstalling the...

This is to bring in your kind notice that I have purchased one Mobile Handset Model Name: SM-J100HZKDINS serial no: RZ1G31NWLCZ([protected]) from your dealer M/s Everest Mobile HUT dated 15/04/2015. The same handset started creating problems since purcahse regarding network connectivity from the purchase date and I tried to get the same corrected by changing the service provider but even after that the problem remained the same and...

I own a Samsung series 5 notebook, which came pre-installed with windows 8 . The laptop was provided with a 2 year warranty which had lapsed on 30-no-2014. Initially there were problems of heating, and i had took it once to the service centre. Honestly, i have used it with great care . It was a week ago that i was playing a song in an application (Windows media player) and the system freezed. Next time i started the PC it wont boot...

i have placed order for samsung A-7 flip cover when i got the same but same has not original product so that i put refund request but still no body comes to the pick the parcel my return and refund has been accepted requesting you to please provide my refund urgent basisi Refund (Return ID:[protected] order no.- . OD[protected]...

Dear Concern, I purchased a mobile phone as date 7.6.15 samsung Galaxy A7 from hoshiarpur samsung store.after the purchased of this mobile day one hanging problem started. My brand new mobile call end button not work properly and some time totally hang this new mobile.please help me in this matter. Regards Jatinder kumar [protected]...

I am really sorry to have purchased one Samsung Core Prime vide IME-1 [protected] for Rs. 9200/- vide invoice No. 1925 from Guru Kripa Ent., BN-Block, Shalimar Bagh, Delhi-110088. Right from day of purchase, it started mal functioning and I was directed to service center in Kohat Enclave. It consumed me almost complete one day. Now it goes automatically in switch off mode and I face acute difficulty in attending the skipped numbers. I...

Dear Sir, I purchased a printer No. SCX-3401/XIP invoice no MRI-686 from Elctro Mart Stores Pvt Ltd. dated 14/10/2014. My printer has not been working. I call in customer care for this complaint so he is giving proper reply for resolve the problem. My printer is on warranty. Please provide proper support. Thanks AVRP and Associates Chartered Accountants CA.Rahul Bansal [protected]...

Dear Sir, I am your customer since Oct 2014. I am purchased the Mobile Handset Model No:-SMN750. On this monday morning i m facing issue related touch is not working on morning so that i goes on your service center they told me that your touch screen to be change and we don't have the touch pad for the same model and the same will change within 2 days. When i gave the mobile today they called that your mobile is physically damage and we...

My full sympathy with the company whose CEO s are also equally incompetent as their other staff in solving the complaints which customers are continuously haggling with.Ms Priyanka what excuse you will make now for not sending the Stand By.As your service engineer is not capable of starting the refrigerater Just like other number of times I am again writing my Ref.No.so that you can not take excuse of not being aware of the problem...

We have a samsung double door refrigerator which had some voltage fluctuations and tripped electricity line. Samsung Service engr. checked and said the compressor was faulty due to voltage fluctuations only. I asked him if any other reason, he said NO. So we paid 10, 000 and replaced compressor. It worked for 2 days and again electricity tripped. This time we had connected stabilizer. Again the same person came and said compressor is faulty...

My name is anil sharma. I purchased a refrigerator on 21oct, 2014. It was properly working last 8 month. But before 14 days it start cooling problem. It is not properly working. I have been complaint 4-5 times regarding this case. but your service centre is not taking any action. He is saying you will have to pay service charge and replacement part charge. My refrigerator is in warranty period. Why I will pay charge for this. Please take...

As per complaint vide No.[protected] dtd.13/06/2015 through customer care, the mechanic visited to my place and checked the washing machine model no.WA82VSLEC/LTC and told me that display kits is out of order and needs to be changed within 30 days, and he charged Rs.300/- as visiting charges(receipt No.433/14/06/2015) Accordingly, I again talked to the concerned mechanic of authorised samsung service centre, benachity, durgapur, w.b....

I was purchased samsung galaxy A7 duos dated on 30.06.15 from Vashi Navi Mumbai, but their is problem in phone. phone is heated too much while talking on the phone. as well as rare camera is also not good. when we click, pics become blur. i was already shown my mobile in service center near terna college, koperkhairane. Mr. Kirti were confirm that their is problem in phone. I asked them to replace it but they denied. from last two weeks they...

It's been 5 days since we purchased a washing machine. And still no service technician has come here for the necessary fittings and other services. It feels like they only need the customer to purchase and nothing other than that on the company's part after receiving amount. If it's necessary this is the name of the service technician that's given by the shop manager agianst which we can lodge complaint (prakash)....

I purchased new mobile on 8/7/2015 and after 2 days I open the box to use new mobile phone. Since then I am facing several problem like battery life performance, network, heating and battery periodically charge. I visited customer care and told them my problem and they said it's been 1 day late to replace as per policy. 7 days working days policy including weekends. Kindly help me....

my mobile phone has been stolen on 14/7/15.i want to block the mobile phone.That is i want to make the mobile phone NOT USABLE by anyother person or by any antisocial elements.it is a amsung mobile phone. MODEL NUMBER:gtc-3222 the IMEINO:[protected]...

I had lodge a complaint for repairing my TV set on 13/07/2015 at 11:52 AM the complaint docket no. [protected]. After lodging the complaint one Mr. Sukanto (Mobile No. [protected]) telephoned me on that same day evening for attending the problem. But form that point of time to till date that fellow has not attended, every time he was planning to visit for that reason I had to stay at home giving off all my jobs. This was very embarrass experience....

Hello, My Refrigerator Model No. RT28FAJSASL SN. 0917 is not cooling properly. We have Purchased this on 26/05/2014 from Greater Noida. Please arrange to visit in my house to rectify the issue as soon as possible. . Address : 4L - 402 AWHO Society, Gurjinder Vihar (Near : P3) Gautam Budha Nagar Greater Noida - 201310 Contact : _91-[protected] Thanks and Regards Amitabha Sarkar...

I bring tv 20. 10. 13 in bangalore but tv is problem but service center not responsible for my complaint i have extent warranty the service center told the part not available so we not solve the problem. I complaint callcenter but its not responibel for me my bp no
[protected], service request no [protected], [protected], pls help me...

Yesterday I got my note 3 repaired from Samsung okhla that's 14th in the afternoon. Till today in the morning it was running perfectly but unfortunately again I encountered the same problems. Now I don't want to go to any sevice center. Enough is enough. Either l should be given a new note 3 or return back my 35000. I am sure my case will be taken seriously and decision taken. I have already on 12th wrote a complain to your consumer forum....