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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 589

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S
Sarbeswar Bag
from Bhubaneshwar, Odisha
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New AC Condenser Problem

Address:Khordha, Odisha

I have purchased one 1.0 ton AC of Samsung make on[protected] but after one year 3 months it stopped working i.e no cooling I registered a complaint and service personnel attended and took both indoor and out door to workshop and today informed me that there is problem in condenser I felt sorry that although there is 10 years warranty on compressor but company is not giving any warranty on condenser and I have to again pay for new condenser. I...
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S
Santosh Thomas
from Farakka, West Bengal
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wrong commitment and Unethical behaviour

Address:Kamrup Metropolitan, Assam

It was Dated[protected] I have visited BIR Electonics Pvt. Ltd. an authorised service center of SMASUNG. where I given my mobile for repairing of touch panel which was cracked and also the problem of battery which drained out within 5 minutes. They repaired the panel and said that there is no problem with the battery. They charged me Rs.4, 211/- when I reached home I found that touch pad is not working properly and also the battery is draining...
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C
chandrasen krishna
from Hyderabad, Telangana
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Service for washing machine

Address:Krishna, Andhra Pradesh

We registered 3 tines complaint through phone but no response from your side. Our washing machine need urgent service, is this the way u treat customers.. We will never recommend people to buy your products if this continues. Send your technician urgently. Here is my customer ID [protected]...
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N
nandlal Chaurasia
from Mumbai, Maharashtra
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Pathetic service and no response

Hi, Rishu Gupta bougt a new samsung A7 device which is defective and now i m following since date of Purchase as on 12/06/2015 details Are: Model name and number ; samsung A7 Serial number / IMEI ; RF8G21C2NTE / [protected] Date of purchase : 12/06/2015 from ALFA ville parle west Mumbai Problem Since : Day 1 Now i"m not ready to wait so please process to refund because you people are customer centric. very pathetic saervice... Regards Rishu...
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P
PUSHPENDRA KHATANA
from Noida, Uttar Pradesh
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refrigetrator related

Address:New Delhi, Delhi

dear i have registerd a complaint of my refigrator for non cooling related 1st your customer care executive not interested to arrange engineer visit.when i forced to arrange executive visit it arrange and your engineer came before two days ago and say your refigirator is damage so we cant repair it if the product is not repairable why you launch these type products .please mail me the executive come on my house its name: jamil, & belongs...
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A
Amarsamsung
from Uttiramerur, Tamil Nadu
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Gas and water leakage problem in AC

Address:Gurgaon, Haryana

There has been gas and water leakage problem in AC, however in spite of repeated complaints to CEO office in the past 10 days, no resolution has been provided by Samsung. Around 4 days back, a technical expert came and inspected the AC. He said that gas is been leaking slowing and water leakage problem is due to misalignment of front unit wrt outdoor unit. Both the problems have been created due to incompetent services provided by Samsung...
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Address:Munger, Bihar

Dear Sir, My Handset Mobil No. GT-S6102 was Submitted Samsung Servicr Center Jamalpur-Munger in 30.06.2015 For Charging Problem and Phone Lock. or My Job Sit no. is 10999. But Don't Repair Samsung Service Center Engineer. dated of 10.07.2015 when Product are Available in Service Center. Information of Samsung Care That ( Dear Samsung Customer, The Repair of Your Samsung HHP Has Been Completed and it is Ready for Immediate Collection...
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S
Suranjan Saha
from Gurgaon, Haryana
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AC Complaint not getting attended since last 4 Days

Address:Faridabad, Haryana

I have bought a Split AC of Samsung Brand and got it installed through Samsung Engineers. Request No. [protected]. However we started using the AC after the engineers left, Water started to drop from Indoor Duct. I have logged my first complaint on Samsung Customer Care number on Tuesday afternoon, 7th July 2015. No one attended the complaint yet....
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R
Ramanath Kadaba
from Basi, Punjab
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non returning of repaired tv

SIR, In the month of march 2014 your technicians taken away the samsung LED TV LA40 R81 SL NO 07033ZDP 8004 16M to replace the damaged tv panel/screen, now they are telling the tv set is misplaced. KINDLY ARRANGE TO RETURN the above set Thank you Ramanath.k.v, [protected]...
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G
gobinda karmakar706
from Kolkata, West Bengal
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mobile desturbe

Address:Kolkata, West Bengal

I am Purchase a samsung E7 mobile lastapril 2015, the phone is good but sum time i facing problem for network, I contact networking company but they are checking network no problem, I am Dial any no They are show NOT REGISTERED ON NETWORK, I go setting manualy serch auto serch this time no work any responce that time I am Restarting phone my phone and after restarting this are normal.please solve my problem .my no [protected]....
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S
sang dorjee lama
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unsatisfied about customer care unit

Address:Darjeeling, West Bengal

I want to local costmer care service at international marker siliguri at 9th july 2015 at 10.30 am my token no.given is s16. In phone problem is that I have To press little hard at home button and back buttom is not glowing, rest is working fine. I mention this to help desk. After examine my cell he said its problem of moisture and need to change mother board at rs. 3000. I denide because my cell is working well only problem is as mention...
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R
Ranari
from Mumbai, Maharashtra
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New AC not working from 15th June-2015

Address:Bharuch, Gujarat

I buy new samsung 1 ton invertor AC on 18th May 2015. I make a complain to authorised dealer on 15th June 2015. They replied to talk with samsung care. I registered official complain to samsung care on 19th June. Service engineer had visited 3 times but problem not solved Till date on 9th July problem not solved. I had mailed to samsung CEO office but still problem not solved My name - Rana Rajendrasinh Mobile Number - [protected]...
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A
aced
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reservation dissappointed

On 06/26/2015 I came to the Samsung customer service at taman molek, Johor Bahru and has made an order against LCD for SM-C101. on 07/02/2015 I make calls to customer service and ask for the order, however, they said it did not make an order against the LCD. Therefore, on 02.07.2015 I make a reservation again. Then, on 09/07/2015 I called back to inquire about that. However, the answers given remains disappointing that no order from me. I...
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S
shavezmrizvi
from Mumbai, Maharashtra
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REF# 9702461467 - Replacement of Samsung S6 Edge 32GB

Address:Raigad, Maharashtra

Hello, I have an open complaint for the replacement of my newly purchased faulty S6 Edge complaint number is [protected]. I need to urgently speak to a Regional Head or else I would go to consumer court now. I did not buy a new phone for getting into a hassle for so many days staying without the phone. Its a simple replacement. Apple would have replaced it in a day. I really regret changing my loyalty from Apple to Samsung. This is not...
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V
vijay52
from Kolkata, West Bengal
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Regarding purchase of defective led

Address:Jalandhar, Punjab

Dear sir,
I had bought your reputed companys led on 02/07/2015 from angad enterprises jalandhar through csd canteen(As i m an ex- serviceman).
The model no is ua48harlxl 5500 .
The sr no is 0a1d3pbfc00204x
The ref no is [protected]
I had dialled your customer care no for assembling of the led on the same day itself, but i was shocked to know from ur customer care executive that the led was not a brand new...
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Brototi Sengupta
from Pune, Maharashtra
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Complaint - Samsung S6 Edge

Address:Kolkata, West Bengal

Hi team, BACKGROUND : I had purchased my phone on 30th may 2015, the samsung s6 edge from your store in south city(official samsung store-smart cafe) and also purchased the clear view case (bill attached for both). For the past few days I have noticed deep scratches on my screen and I always used the clear view case. After I googled the issue I found out many people worldwide are having this same issue and samsung has taken a statement...
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A
ajitkumarchatterjee
from Khammam, Telangana
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mobile not functioning properly

I had purchased a mobile ph Galaxy core-2 from ur local dealer Parvati Electronics, Vivek Khand, Gomti Nagar Lucknow on 27th Nov. 2014. The mobile refered to, is not functioning properly since the day one, The mobile is repaired twice by the shop itself and once by ur service centre situated at Metro plaza, Vivek Khand, Lucknow. The main problem with the mobile is its screen get blue and touching system is also get non-functioning.Please...
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H
Hari Resh
from Chirala, Andhra Pradesh
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mobile service problem

Address:Prakasam, Andhra Pradesh

hi my name hari, i had brought samsung gaaxy alpha mobile last 2months back, my phone suddenly not working, and take it to samsung service centre in ongole, prakasam district.SLG COMMUNICATIONS in ongole. The worst service centre i never had seen 22/06/2015 .they tooked my mobile they didn't told what is compaint for 4 days aslo, then told motherbord had problem we putted order it wil on 02/0/2015.k they gaved me on 07/07/2015. after aurgement...
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T
Tapan Gorain
from Kolkata, West Bengal
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Asking service charge for samsung mobile with manufacturing defect

Address:Kolkata, West Bengal

24.08.2012; Purchased mobile Samsung. Model no. S5830i 30.08.2012: Traveled to Egypt 12.09.2012: mobile frequently hang. Samsung service centre, Cairo denied to change motherboard without payment. 10.04.2013: Samsung service centre, Kolkata changed motherboard with payment because it opened outside. 04.11.2013: Purchased charger from Samsung service centre, Kolkata because of charging problem. 05.05.2014: Purchased again new charger...
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M
Mrinalini Ghosh
from Bhopal, Madhya Pradesh
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regarding non returning of phone from service centre.

Address:Durg, Chhattisgarh

i have been using samsung phones since i started using cellular phones... recently 4 months ago i purchased samsung S 5 gold copper i gave it in raipur service centre for detecting and rectifying the issue related to screen black out and display issue... my phone is under warrenty and its been more than a month i dint recieve my phone its been every week m calling to check the status of phone but they aren't answerable and always ready with...
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