Samsung India Complaints & Reviews

I have been a loyal Samsung Customer since the time Samsung came into India in the very initial years and i have only seen Samsung deteriorating with its quality and services. I feel sorry to have been loyal to the brand as it has not lived up to my expectations. I have been using this handset Note 3 which is supposed to be one of its flagship models and it had a problem of over heating since its purchase. On taking it to the service center...

I have purchased samsung Mobile last 2 month back and now suddenly i found my cell phone dead in last 2 days morning so i visit in service center so they said that you have to pay 10000 something for your phone because we checked it and found that motherboard is not well now but i am not getting that what is the my fault in this and why should i paid huge amount. Kindly look into this matter and do the needful. Regards, Ujjawal Tripathi [protected]...

have purchased on 2nd April 48inch TV series 5570.TV went blank on 26th June.only voice is there and screen has turned black.called the service centre and they sent their engineer on 28th June.he said that the mother board and some IC has to be replaced.even the LP of the TV is weak and the engineer himself suggests that please take extended warranty or else you will have to bear heavy expanses later on. he did report to the company about...

I am very unhappy with this samsung note 2 model. Problem is that media files like photos music Can't open in gallary and media player. And the customer care ask money under warranty why don't I will pay this charge Samsung customer service is very bad. I want this problem solution with 0 money. Plz......

Dear Sir This is once again to bring to your notice that with reference to my reference id [protected], my issue of non cooling of my refrigertor is resolved but the refrigerator is damaged at your service center, The pics of which i have already taken for reference. This is for the second time that i have faced problem regarding my refrigerator. Kindly manage to replace my refrigerator or let me know the procedure to replace it as...

I purchased refrigerator on 02 jul 15, and since then had given 5 - 6 calls on your toll free no to send service engineer for demo / installation. Every time we are told that some one will visit us today / tomorrow, but till date no one has visited or even gave a call. I live in pune city and am surprised that such a casual response from such a reputed firm in a metro ity. I am facing hardships due to non usage of refrigerator which is lying...

I purchased refrigerator on 02 jul 15, and since then had given 5 - 6 calls on your toll free no to send service engineer for demo / installation. Every time we are told that some one will visit us today / tomorrow, but till date no one has visited or even gave a call. I live in pune city and am surprised that such a casual response from such a reputed firm in a metro ity. I am facing hardships due to non usage of refrigerator which is lying...

i was register a complaint on 20 june 2015 from samsung customer care regarding gas leakage. From that day i continue call on customer care till today above 50 calls. 24 june 2015 a technician visit for collected 672/- rs for service charge only. From that day they said service center team will visit to repair your AC. But today 01 july 2015. they did not come and only customer care said that they said come today or tomorrow. if they do not...

I purchased top loader wobble technology washing machine just before 2 months.yesterday i was washed some jeans and cloths. after washing i removed cloths from drum while i got piece of fiber then i saw in drum so got little hole in wobble pulsator. Its very hesitating i raerly used my m/c....

I bought Samsung LED 40F5500 in 13/05/2015, Since I have been facing a problem with It., In initially ignored the problem, but after sometime problem raised more, then I called to Samsung customer care, that time TV was under warranty and they changed the mother board, after three month I faced another problem( blackness in picture ) then I called to Samsung customer care but he replied your warranty time has expired that is why we cannot...

i us to this product mostly 1year there are no updae for samsung kitkat or lollipop why samsung 16000 to sell this products of smartphones heavy price there are number phones in market micromax is the best they had recently updates of smart phones ips display 1.3 gh processers they sell only 5000 wate of samsung phones to buy its slow working phones alsow...

I would like to draw your kind attention that M y name is Pranav Dalal, I have purchased refrigerator of Samsung RT33HDRZESL on 21.10.2014 from Vijay Sales. From the 1st month itself it is not working properly we have done many complaints but we have not received any satisfactory response from your side.every week engineers visit at our place and gives ridiculous answers by asking to change vegetable vendor on complaining about the waste...

I am chandrasekar from erode city..i have purchased samsung refrigerator on 07/04/2015. on that date of purchasing itself refrigerator not working properly. no cooling and no ice formation in freezer. i booked complaint to service center. they came after a week (very poor customer service) and refill the gas of the refrigerator.. on 28/04/2015.. but with in a month again refrigerator not working.. . no responsible from samsung seevise and...

Respected sir/ madam. . my name is ramya iam one of the ex employer of Allsec technology totally iam worked 8 months in Allsec technology as a CSR iam very hard worker and officially co operated with my superiors to develop the customer satisfaction and achieve the company target more than company requirements I worked there very sincerely but iam not close to any one iam perfect officially while iam working there in between I had health...

I bought 2 Samsung AC from Sargam Electronics, Patel Nagar on 29th March 2015. After 1 month, I faced problem with one of my AC. It stopped cooling. I registered a complaint on 19th May 2015. Samsung Technician came and they replaced the compressor. It took 10 days for them to resolve the issue. Again yesterday (3rd June 2015), I am faced problem with the same AC. Its not even getting started. I registered a complaint (Complaint number:...

I have recently purchased a Samsung Curved TV from Sonovision, Hyderabad . The model is 48J 6300 . This is a smart TV and claims to feature Skype .
To use Skype, a TV requires a webcam . This TV neither has a built in webcam nor is a compatible camera available in the market . As a result, the Skype facility cannot be used at all . At the time of purchase I was told that the webcam would cost around Rs 5500 and would be available...

Hello, Subject: Request for extended warranty for Samsun TV LED remains unaddressed for 6 months Date first request raised – 23rd Feb 2015 Reference number – [protected] Registered mobile number – [protected] My name is Gaurav Kumar and I purchased Samsung LED TV 32” on March 3rd 2014. On February23rd 2015, as it was going to be one year of purchase, I called Samsung customer care[protected] and requested for “extended...

Hi, Kindly note, due to liquid logged my mobile is not working and same its under warranty, I gone to Samsung service center to check what the issue with this handset first they said motherboard issue I asked how much the charge to replace the motherboard, they gave me estimate arouns 7500/-rs and told me you have to keep this handset here for 3 to 4 days I said ok. After I called them for status they replied it will take time to change...

hi I have Samsung refrigerator new one which stop working within few days after purchase i complain multiple time but no response. I have complain also with ref number [protected] but no one care to resolve this issue, the technician told PCV board need to be change but no one came to change this. this is highly disappointing....

Sir my name s parameswar reddy. One day i got one mesage in dat msg u won 4. 6 crore rs price money is der. And same message to my email also camed sir. But i am very poor and low knowledge person sir. They taken 8 lach rs from me. One time 15500 and next time 3lach 80 tousand rs and 3rd time 4 lach rs. I have all emails and bank accounts and one id card of agent. So plzzz take of my prblm because my father is farmer. ....