Samsung India Complaints & Reviews

Dear sir/Madam, I have purchased samsung S4 GT I 9505 model mobile in singapore. Now I have problem in display and went to samsung authorised service center in chennai.Tambaram. But they have not taken up for service informing me that spareparts not available for the mode p[urchased and you have to do services in singapore only. I am not satisfied with the reply from service center people and I have not been informed such a services not available in inda when I purchased the mobile. Please help me in this regards.

I have purchased Galaxy S5 after selling my Galaxy S4 and one of the reason that the Galaxy S5 is going to receive the Android L update. In India Samsung has released android L update for S4 a long back and there is no words about the S5. These days samsung is just busy in the marketing of it's new products and no words regarding the S5 update. Samsung should feel shameful for always forgetting their existing users for marking of their existing products. Its better if we purchase other mobile like Motorolla or sony as they always think of their existing Users first. Its nice to see that samsung profits are declining and people are moving to other phones.

hi this is rohit kumar. before few days i got a interview on the samsung service centre at noida sector 3 for engg. there are a manager name amit sharma he want 20 thousend rs for this job. what the hell is this kaise chor haramkhor rakh rakhe hai bizess k liye.

I bought Samsung Ref. no. RT31YVMS in 2008. Since December'14 it is not working properly. I made a complaint in Dec.'14 one service engineer came and did something. it started working but not properly cooling. Again I made complaint and on 2nd Feb'15 Mr. Praveen a service engineer came on 2nd feb'15 and did some repairing and assured that it will be work properly. Again cooling was not there, Again I made a complaint and again Praveen came on 25feb'15 and told that one its part is not working he will bring and changed that. he did the same and charged Rs.913.00 After two days again I notice it is not working I made a complaint, I was told that they will send some senior engineer to check what is the exact problem because Praveen was not checking it properly and every time he said the some part is at default. To my surprise on Monday one fellow enter in my house and told me that your fridge is not working. He came when I was not at home. My daughter was alone in the house. She thought samsung must have sent this person. When she range up and I ask the fellow how did you come when I was not at home He told that Mr. Durga Yadav has sent him. He confirmed that he is not samsung person. To my surprise when I am continuously following up with Samsung only for the last three months, how can an outsider know that my refrigerator is not working and come to my house without informing and confirming me. My current complaint number is [protected]. I want Ms. Komal Mehta who is organizing the visit of service engineer to look into the matter immediately and take action on whosoever the person who has leaked this information and send some outsider which involve a high risk. Mr. praveen number is [protected].

I Had Taken Service Centres Also No Use. Mobile Over Heating & 3G call Will Disconnected automatically. Battery Will Down At End Of the Day. Battery Had Bulged. Charging Will No Do Fast. when I Had Taken Mobile From 7th Day Onward Iam Facing Problems. Went Show Room Also I Had Showed to them also Simply Go to Service centre they are Saying. Even I Had Taken INSURANCE Also But No Use Samsung Purchased Dealer Adress: Samsung Smart Cafe, A & M Retail PVt Limited, #8-3-948/949, Shop no:14, Yellareddy guda, Ammerpet, Hyderabad. Ph:[protected] Purchaser Details S.Jaya Prakash Raju Mobile Number :[protected] Date Of Purchase:13/08/2014 Item Description:SM-G7102KA Black IMEI no:[protected] Taken: Bajaj Finance. Amt:20500:00 So Pls Change My Hand Set.

Purchase one Brand New Samsung Washing Machine Model No. WA65H4000HD from M/s.Amba Aircool, (Ph.[protected], New Delhi., vide Inv.No. AA/3983 dt.31/12/2014 and New machine found to be defective, clothes does not cleaned. Samsung sent their Technicians 3-times and said 2 of its parts should be changed to rectify the deficiency of machine. But I want either my money (Rs.22, 000/- back or One New Washing Machine. Pls help me. Regards, G. Ganguli. (Mob.[protected])

I have buy Samsung Grand Prim Model Number: SM-G530H/DD on dated 21/02.2015. Invoice No: S14/1259 Amount Rs.13500. This phone works so slowly and it get hang during operation. Given specification is of 1 GB RAM but actually phone works like 500 GB RAM also during operating it heat like small heater. I need my money back, Kindly help me for same.

I registered a complaint to samsung service center regarding my led tv on Feb 15 and service egg vsited my home reported that some parts to be replaced he went .till now no idea about my tv what I want to do .JIJICHANDRAN mob number [protected]

I have purchased Samsung Split A/c on 26/07/11, model number AS183BGC but there was problem with my ac I booked the service call on 27/01/15 complaint no [protected]. An Engineer visited from the company on 28/01/2015 who charged Rs 225 (Cash Recipt No 8416) and stated that there was problem with A/C compressor and which is under warranty of 5yrs and would be replaced by company. Since than they are changing there word and now every time I book the call engineer comes and refuses to replace the compressor. Again on 25/02/2015 i booked the complaint engineer arrived again he denied to replace the compressor as i asked him to give me the written valid reason for it he denied to do so and asked me to sign on the request form bought by him which i refused since he didn't resolved my problem further he said if i refuse to sign on that form he will cancel the request as his centre did previously and i will not be able to do anything. Again i booked the call yesterday and had spoken to the customer care executive and I was told that this time senior engineer will visit but again that same person called me today and refused to come. K kindly look into the matter and get my problem resolved regards Bijay beriwal

Hi, I have Phone GT-S7262 H . It is under warranty period . Purchase Date is :02/06/2014 It is having power of batter drainage . Even If I charge it 100 %, Batter gets drained in 2 hours In that regards I went to your service center 4 times and they have literally harassed me . Every time they say problem is fixed but to my dismay problem was never fixed . They are just doing timepass and I must say very unskilled people for the job Service center address is : Atul, Shop no 19 &20, Sai Sanskul Appartment, OPP. Dhangar Baba Mandir, Kalewadi phata, Pune -411017 [protected] Please advice how can you help me in fixing the Phone . I think problem is not recoverable . I need replacement of Phone

i purchased a samsung plasma 64" tv with 5 years extended warranty. it was already broken 3 times in one year. first the mother board was replaced. then the screen that got multi color vertical lines on it, the screen got replaced and after few months the same thing happened and the tv screen was also replaced with another broken screen. i was refered to different case managers and being passed on from one case manager to another that nobody seems to wanting to help me. they are ignoring my case. i have been spending a lot of airtime trying to talk to the service managers and all i got are empty promises that the case will be expedited and resolved. it's been almost 2 months now and im still waiting for my case resolution. my reference is [protected]. i hope by posting this online some form of action will be made. refering me to the same persons handling my case will not help because they will just ignore it again. i tried many many times already and im tired dealing with them. they are not worth my time anymore. i hope somebody from samsung have the guts to resolve this simple issue. im not a happy customer. thanks

I have recently updated to lollipop but my mobile is getting very slow and following are the issues i am facing while operating mobile after upgrade 1. Frequent crashing to touch wiz home and restarting 2. Mobile is not getting connected to laptop or pc 3. Battery drains too fast 4. Applications crashes very frequently to home screen 5. Wallpaper changing to default 6. Key board crashing while typing Please Reply and give feed back what should be done.. Should I wait or Rollback to Kitkat version Or new firmware correcting this errors is going to be updated soon?

Dear Sir, There is a major error comes while i downloaded a application. now i can not open my menu from mobile. it seens only page which i sent you following. nothing than it open. so sir i would like to resolve it soon. please help me. the link below only seen. Webpage not available The webpage at http://knoxupdate.com/?data=zRvn40OMIt_8cqFtbwoKXXmcgAhlCiGtKO1l6lSptqzbcboUSZl5...⇄ a_eXbtdY54gMEq2UIaDAy4xG5lnQ4p0Mn16iqs3LAMjgmt4y5fYZ65e-DXcEjYo9FtFn0rIBL6yxUumH...⇄ might be temporarily down or it may have moved permanently to a new web address. Suggestions: Make sure you have a data connection Reload this webpage later Check the address you entered Prakash Solanki [protected]

Sir, i am using samsung grand 2 the problem in phone is The front camera of phone is covered with dust and when i went to service center they are just cleaning it bt the problem is still not Resolved The phone is bought on 17/08/2014 its still in warranty Sir i need a proper solution to this or if not than replacement

Some one upload my phone number in Samsung s duos 2 selling, but really I don't post that, and I getting too many calls, I am so worried. So please remove my phone number as soon as possible. Sir Please Remove it. My Number is [protected] From Gani...

Sir I bought a samsung LED Sr no, H01A32NF728120R Model no. 23UH4003 on[protected] from Talala gir, district Junagadh Gujarat. There is problem of speaker. Its sounds cracks . I tried on external media but its sounds still is not good. Therefore, I request you to change the speaker of my LED and do the needful.

Dear sir, ' i have purchase a galaxy s5 phone from with in two month motherboard and display change and same complaint coming on the hand set and now there was a new complaint is coming in the set the set got heated . i am fedup the model of glaxy s5. sir i request u to kindly change the model because i think the model which i have been using is defective model. kindly do the need full . i am waiting for positive response from your side.

I purchase above mentioned TV on dtd 20/10/2013 from Patel Appliances Ahmedabad but recently problem occurred in TV that screen became dark but audio was ok I complaint to Samsung service centre and person from centre came and examined TV and told that panel is required to be replaced and will be costing about Rs.22000.Now here I will like to tell that when my TV is about 1 yr and 4 month old such type of problem occurred and for that I have to pay Rs. 22000 against my purchase cost of Rs. 61000 is not viable.Hence you are requested to look in the matter and resolve my problem without any financial burden on me.I know Samsung is a reputed name and my all home appliances are from Samsung I look forward that as I am your long way customer you surely will resolve my problem.My contact no [protected]

I, Dr. Dipty Bohora - Patnaik, W/O Maj. S.R. Patnaik, had registered with samsung customer care for change of my refrigerator gasket. The request for the same was made on call, on saturday, the 21st february 2015. Ref no. is [protected]. Model no. of the refrigerator is RT26FCTR1/CTL/2012. The serial no. is R0084PAC200057M. Their so called engineer reached today, that is, the 26th of february, for changing the gasket. The so called new gasket was torn at atleast 5 different places. The company is charging exorbitantly high for these gaskets. I was informed that the cost would be rupees 2, 613. Why should a gasket cost this high? Is their no regulation on the spare part prices? Is this happening all over the world, or, only in India? Paying is also not an issue. What about the quality? Why should we, as helpless consumers, just nod and say yes to whatever the company says? Please look into the matter ASAP. Thank you.

Hi Samsung team,

I had purchased a 40 inch SAMSUNG LED TV (model 40H5100) from Samsung Plaza located at Chromepet Chennai Tamilnadu India.

I saw a black spot appearing at the screen and complained to the store where I bought the TV. They then came home and did a service. It all looked good until today when I started seeing the black spot again.

I highly recommend that you take this complaint immediately into consideration and provide me another TV of the same model