Samsung India Complaints & Reviews

I lost my brand new Samsung GT-I8552RWINU mobile near Amar Bras in Mumbai Santacruz. I lodged the complain in police also(Bandra Kurla).The IMEI no. is [protected]. Kindly take necessary steps to block the phone. Thanks & Regards, Yashaswini J Shirsekar [protected]

we purchesed sumsung refregerator dated 3/3/2014 but time of staring refrerator may becomes continus problem we repare refregerator by company member but problem is still continus, sir this refregerator replase another we compane cunsumer coart .we also tells about custamar care of sumsung india name bahadur singh add;godawas neemkathana sikar mob;[protected]

R/Sir, I am going to inform you that I in deep problem with your company's product. I am complaining many times but the seller BOMBAT TV Service Centre, Itarsi(M.P.) not take any action and did not provide any service after purchase refrigerator Model No - RT26AFES1/XTL and Sr. No.[protected]. Kindly do some thing about in this case. R/sir, If you are not sort out my problem then I shall be free to take help of Consumer forum & Human Rights Commission. I am going to submit Cash Bill & My request. Thank You Sir Manju Dubey [protected] [protected]

I have purchased samsung galaxy A5 on 10th feburary 2015 and now i am having some network issues with the handset. I have submitted that handset to service centre on 18th feburary 2015 and they told me that they have to replace the full board of the handset. I dont want that handset anymore as it was just 8 days old handset i want a new handset. As it was a new handset and it is creating problem inthe starting so dont know how long it will gonna work after repairing. when i reached service centre on 18th feb they told me that they cant provide me the new handset because there was 7 days replacing policy but on 17th it was a national holiday. So it was not my fault i was facing the problem from monday night that is 16th feb and then it was a holiday..So the thing is that i want a new handset and i dont want that repaired handset.. If you can provide me the new handset i will appreciate you otherwise i will go to the consumer court and will file a complaint there..

one thing im impressed about samsung is galaxy s4 i just used it and it was perfect phone with no problems nor complaints as it was on screen broken repair at present i was using Galaxy Grand Why the hell samsung had introduced this "PIECE OF CRAP" such it irritates me that it does not respond for atleast 15 min sometimes Yeah features are good for the price but too much slow Really showed me a hell opens facebook or any app after 5 min as it strucks

I had purchased my samsung led 32 f 5500 on 07/01/2014 in authorized dealer . Now My tv panel had spoiled within 1 year and 1 month ... If I asked for rectify the mistake they asking the charge of 13550 for the panel I bought this tv for 38000 but they asking 30% of the money .. What is the use of this samsung will this work for just one year after that it'll spoil ??? What is the use to purchase this product ?? They not even asking for affordable charge ... Not even considering my request ..

Sir/madam this is to bring to your notice regarding the problem in samsung duos modle s7262.Problems are it gets hangover and get off often i have this problem for past 6months.This was taken 24.4.2014.I took it to your service centre at annanagar 15days back the told it was spftware problem and took one hour to rectify the problem and told that here after i will not have this problem.But for the past iam getting the same problem .I request you to needful and change this mobile.Iam not at all satisifed with your service.Do the needful at the earliest. Ramprasad

I just Bought new samsung Mobile Galaxy Core Prime on 12-Feb-2015 before three days back its camera doesnt work whenever i open camera it showing camera failed what does that mean I told to shopkepper from where i buy the same he said you have to lodge the complain in Samsung Service centre then only i can replace the same phone woth new one but its require DO from samsung. As i go to samsung Service Centre they said they cannot issue DO to me.Its been only five days old new phone.
I need to samsung issue me DO so that i can replace the same handset with new one.
Kindly resolve this issue on ASAP Basis.

Complaint no. [protected] (registered with Samsung call center) I had bought Samsung 40 inch LED TV Series 6 in August 2009 in appr. Rs.1 lacs. On 14 Feb 2015, my TV suddenly stopped functioning. Engineer visited (i paid him Rs.1125) and said Motherboard is damaged, so it has to be replaced. On 16th Feb, he quoted me the cost will be Rs.6700. I told him OK. On 17th, he calls and tells me, the motherboard for the particular model (UA40B6000VRMXL) is unavailable. So, the company will take away my TV and pay me 10% of the purchased amount i.e. appr Rs. 10000. I was soo shocked ! I spoke to the call center. They gave me the same reply. This is ridiculous. A customer buys 1 lacs worth TV from a good brand, and just after 5 yrs, the main component of the TV cannot be made available by the company??? The Series 6 is still being sold in the market . Then on what basis should any customer invest their hard earned money in this product??? How come the company stop manufacturing motherboards of models they sold few years back, when the Same series is being sold currently in the market???? This is not acceptable at all. I understand if the part is not readily available, but the call center guy says it cant be even made available even in the future, say, in few days or a month or so. PLEASE HELP.

Dear Sir, I had purchased 2 AC’s of Samsung 1.5 ton each in the month of January 2013, One of the AC was not giving the cooling effect in the month of March 2013 for which I filled a complaint.Technician came checked the AC and refilled the Gas and AC worked well for 15-20 days properly. After that again it was not cooling I again complained in the month of May and again the Gas was changed. This similar incidence Happened for 5-6 times each time the technician refilled the gas only in spite of me asking him for complete evaluation of AC . Now as the warranty period has been expired the technician is telling me that the Condenser of AC Needs to be changed. Was it deliberately done by technician so that my warranty period gets expired and I have to pay for it- IS IT SO … OR I HAVE BEEN GIVEN A FAULTY AC BY THE DEALER IN NASHIK (PARAKH ELECTRICALS) NOW ALREADY A MONTH HAS BEEN PASSED STILL THERE IS NO ANSWER FROM SERVICE CENTER AND IF I CALLS THEY SAY WE WILL CALL YOU TOMORROW .. IN THE MONTH OF NOVEMBER THEY SAID THEY HAVE REPLACED MY CONDENSER I PAID THEM 4500 BUT STILL NOW IN 3 MONTHS AGAIN MY AC IS NOT WORKING HOW MANY TIMES I HAVE TO COMPLAINT ABOUT THE SAME I AM TIRED OF AGAIN AND AGAIN WRITING THE SAME ISSUE TO YOU SO REQUESTING YOU TO SOLVE THE ISSUE AS EARLY AS POSSIBLE

Dear Sir, I had purchased 2 AC’s of Samsung 1.5 ton each in the month of January 2013, One of the AC was not giving the cooling effect in the month of March 2013 for which I filled a complaint . technician came checked the AC and refilled the Gas and AC worked well for 15-20 days properly. After that again it was not cooling I again complained in the month of May and again the Gas was changed. This similar incidence Happened for 5-6 times each time the technician refilled the gas only in spite of me asking him for complete evaluation of AC . Now as the warranty period has been expired the technician is telling me that the Condenser of AC Needs to be changed. Was it deliberately done by technician so that my warranty period gets expired and I have to pay for it- IS IT SO … OR I HAVE BEEN GIVEN A FAULTY AC BY THE DEALER IN NASHIK (PARAKH ELECTRICALS) NOW ALREADY A MONTH HAS BEEN PASSED STILL THERE IS NO ANSWER FROM SERVICE CENTER AND IF I CALLS THEY SAY WE WILL CALL YOU TOMORROW .. IN THE MONTH OF NOVEMBER THEY SAID THEY HAVE REPLACED MY CONDENSER I PAID THEM 4500 BUT STILL NOW IN 3 MONTHS AGAIN MY AC IS NOT WORKING HOW MANY TIMES I HAVE TO COMPLAINT ABOUT THE SAME I AM TIRED OF AGAIN AND AGAIN WRITING THE SAME ISSUE TO YOU SO REQUESTING YOU TO SOLVE THE ISSUE AS EARLY AS POSSIBLE

I purchased a limo powerbank which i order through online and it was successfully delivered in the given address but after receiving the product i opened it and when i use it to charge my phone it was nt getting charge then i kept the powerbank for charging for 5hours bt again it was not getting charge.kindly replace it or refund my money as soon as possibly.please do the needful as soon as possible. Thank yoy

sir

ansari shoeb
me ne samsung note 3 19/03/2014 liya tha us me kafi bar problem ua ki pa samsung service center ke owner mr ajay qazi ne kaha tha ki aap ko refond mile ga par ab wo replec bol rahe hai .me ka ki kya garente ka ab aap ko replec do ge us me problem nahi ho ga .to samsung service us pe koi jwab nahi de raha aur me ne kaha ki aap us replec mobile handset par warranty do to us bhi mana kar rahe hai plz aap meri help karo.

me aap ko sab he copy deta hu aur samsung service center ne mere mobile bill ki date bhi galat enter ki hai aur ek ber motherbord chang kiya par us call ko cancel kar diya us ka tokan number hai mere pas wo bhi me aap ko deta hu tokan number {[protected]} date 23/09/2014 ye call service center ne cancel kiya hai . aur mere mobile bill ki date 19/03/2014 hai aur service center ne 27/03/2014 enter ki hai plz help me .

I have a bubble on my grand 2 screen. When i went to the samsung service centre. They told me it is a problem of tape and they changed the tape then next day i have same bubble on the screen. Then thy were sayig your screen is damaged they changed the screen. But now on again i have a bubble on my grand 2 screen. Totally fed up wih the sasung service centre sec-17 faridabad.

Dear Sir,
Since, my Samsung monitor I made a complaint on 3rd Feb'15.In response to my mail Samsung service Engineer, Mr.Nitheesah Service Engineer had called on me and taken photos of the monitor, my ID proof, bank account details and original bill Xerox.The details of my monitor are given below for your information.

Make:: SAMSUNG
S.No: ZT8TH4LC101099A.
Model: S19A1ON
Model: LS19A10NS/XL


In this connection I received a phone call from Samsung customer support informing me that they will be sending the Cheque towards the cost of monitor to me Rs:5, 150/-.But so for I received NO confirmation of phone call from their office. When I tried to send a request to their customer care and other supporting email IDs given in their website, unfortunately all the mails are returning back undelivered informing technical problem.Once I receive the cheque, I want to purchase a New Monitor.You may agree with me it is more than 10 days from the date of my lodging a complaint and now a days computer became a part of our daily life .With out monitor I am NOT in a position to continue my project work.So, I request you, please advise the Samsung to send the cheque at the earliest possible.
Thanking you,
With regards,
Rao.
my mail ID: [protected]@gmail.com
Ps: The mails I am sending to samsung customer care are returning back to me.

My daughter is still in Germany for an exchange program and so that we could be in touch with her most of the times, we got her a local Germany number from Matrix Sim Cards. We had never faced any issues while connecting with her, thanks to Matrix but very recently I had been trying to get through her and despite trying every hour, the call would just not connect. So I gave up and called the customer support team for help. I am assuming that the customer care guy Rahul would have understood the urgency in my voice as I was asking him to sort this quickly so instead he was really kind enough and asked me if I would like him to connect me to my daughter via a conference call. He helped me connect and let me speak with her for almost 2-3 minutes and once the call was done with, I had nothing to say but only to thank him and his team for this gesture.

Dear Sir/Madam, I’ve purchased Samsung washing machine [ fully automatic- top loaded machine ] last 11th Feb. 2013 from lucknow utter Pradesh. After used more than 1 year I have observed that many clothes getting fed. Regarding the same issue I have logged complaint with Samsung on 24 Feb 2014. Engineer visited at my home & checked that he has suggested to me that please try to change your detergent powder. I have changed detergent powder and after few months analysed still my clothes are getting fed by machine. Again I requested to Samsung on 8th Feb 2015 within warranty period (Till 10 Feb 2015) please do the needful for me but Samsung reapplied during the last engineer visit no any issue found in machine technically. But I have shown him many clothe which are got fed by machine during that period. And continue i am getting the same problem due to that my thousands value clothes are now use less. Here I am accepting solution for my product Mukesh Srivastava

I had the board issue on this TV for one month.I complained this corresponding shop.They did not take any actions about this issue for last one month.They asked the same problem again and again.So I complained to customer service.But no one take any actions.So please solve this complaint as soon as possible.

i have purchased a Samsung 2600mAh Power Bank from Ask Me Bazaar but it is not working it is delivered to me on[protected] after delivery the item i tested it but it is not working in both ways like input and output power supplies so please return my money of Rs.300/- only

On this 6feb, 2015.. I purchased samsung note3 hand set sm-n9000zkeinu, [protected], name of rahul srivastava from parvati electronics, address:sec-b, lda colony, kanpur road, lucknow. Phone:[protected]..
From first day, my handset is too heating, with in 24 hours i am contact to dealers, regarding this.. Dealer advise me to watch set for 2days more...After that
On 10 feb, 2015 handset is still heating, then dealer advice me to go samsung service centre...On 11 feb i went to service centre..Cooling point, address:k-16/17, aashiyana, near power house, lucknow. Phone no.[protected]. But no proper responce from sevice centre.. Handset is just 6 days old.. They are playing with me from dealer to service centre, counter to counter...I complain/bill no. Received from centre is: [protected]. On service centre, mr. Kunal f2f (Employee of that service centre), is agreed with my problem and accept, yes heating problem in my note3 handset.But owner of that service center mr. Pramod mobile no is [protected]. Is create issue, and treat like a football...
Now enough, as per my self pevious, commitment.. I am going to court and social media also..

Plz look into the matter, and no proper responce from my previous mails..I am feel very shame on samsumg company, customer care and products...

Regards!

Rahul srivastava
#[protected]
[protected]@gmail.com