Samsung India Complaints & Reviews

Hi I purchased the Samsung LED TV on June-2013 for the price of 38, 000 + by loan, Within 5 months I got a problem in TV regarding Display on Nov-2013. I called the Service Center and inform about the problem. They sent the engineer and replace the Panel. After the Warranty period completed. I got the same problem on Jan-2015. When I inform about the problem, they are asking me to pay Rs. 13, 500 for replace the display panel. Quality of Samsung TV is worst, within the 1Years and 6 Month, I got the same problem for twice. But they are asking me to pay Rs. 13, 500. I ask them to do the Free Service or provide the discount. They told they will not do. I need to pay 13, 500 for repair the TV and will provide the 1 year Warranthy. I asked him what about the same problem repeat after 1year. They told that, for electronic devices, quality will not be assure and also they said in the world any electronic manufacture will not provide the quality assurance. Quality of the product is very worse. Regards Vinod Kumar ([protected])

SIR I BOUGHT A SAMSUNG GALAXY NOT 3 NEO ON[protected], NEARLY 4 MONTHS BACK. IT HAD BEEN FUNCTIONING VERY WELL UNTIL A WEEK AGO THE SPEAKER PART OF IT STARTED GETTING HOT WHEN IS IN USE. IT GETS SO HOT THAT I CANNOT HOLD IT EVEN NEAR TO MY EAR. THOUGH I TOOK THE PHONE TO CUSTOMER CARE AT KALOOR, KOCHI, THEY TURNED DOWN MY PLEA BY SAYING THAT THIS IS A COMMON PHENOMENON OF SAMSUNG MOBILES. BUT NOW I WOULD DEMAND YOU TO REPLACE MY MOBILE PHONE AT THE EARLIEST TAKING INTO CONSIDERATION THE HAZARDS I HAVE TO FACE USING THE PHONE IN SUCH A DANGEROUS CONDITION. LOOKING FORWARD TO A FAVOURABLE REPLAY. YOURS FAITHFULLY BINOY K .JOSEPH MOBILE NO.[protected]. [protected]@gmail.com

i have purchased a brand new samsung led 5 series 5141 model yesterday on behalf of pongal festival. After installation and mounting of tv on wall with stabilizer we have watched a movie. After an hour some anonymous sound heard in tv with display broken on top of screen. i don't know whats wrong with tv. Kindly give some suggestion

Dear Team I did lot of research and online and offline review Then I bought Samsung Galaxy Note Neo 7500(Batch No. - [protected]) on 01/01/2015 from next day its create problem like hanging, restart, heating & switch off also. I also went to customer care THREE TIME they install software and update it and give it to me and told me that Its ready now its onward you will be no any face problems but its also create same problems. I really tried I can not contrasting on another work so please give me solution another wise I go for Consumer court for the same. Regards Surendra Pratap Singh [protected]

please block my mobile handset SM G313HU/DD, IEMI number 355370/06/531369/2 immediately. it was stolen on 10/01/2015 at about 7.30PM. please please block this device. i have already launched missing diary at panchasayar police station on 11/01/2015. thank you sumana dutta [protected]

Hi, I am facing a serious issue in my Galaxy Grand duos. When i turn on and scan wifi it connects after providing the correct password and instantly gets disconnect. i have tested it via multiple wifi connection. Is there any way i can troubleshoot it at my end. please suggest at earlist. Thanks

I am really disappointed with product quality of a brand like Samsung when find the my phone outer body''''s color (polish) faded within such a shorter period. Purchase date 08.07.2014 As recommended by Samsung''''s customer support team I visited service centre Baddi (Himachal Pradesh) but they told same not being covered in warranty. Please advice where should I approach now to repair/replace damaged part of phone.

Respected Sir/Madam, I have purchased a SAMSUNG Mobile (GALAXY GT-S5282 ) on 04/10/2013, having Slow speed processor issue, battery & voice clarity problem. Even after so many visits the mobile having same issue, every time i have been told to visit the service center to diagnose the problem. One authorised service center has refused to accept the defect after repairing done by them twice. Then after I visited another service center for the repairing, they confirmed the defect, kept the mobile, replaced the motherboard and called me to collect the mobile. After use of less than 2 hours I came to know that still the problem was there. They had even closed the case without discussing with me, after the phone's repair. Again I talked to customer care, and again I told to visit the service centre.Even their customer care has mentally harassed me and been disrespectful to me and violated my chastity. I have claimed to Samsung India for the refund of my hard-earned money, but I have not been refunded any money. But the corrupt head of the Customer-Satisfaction Team of Samsung has denied directly and created a deadlock to the Call-centre team in a such a manner that noone is helping me as passing rude comments to me. I will be sharing all their names with details as soon as i'll see some investigation happening for the same from this site. So I am going to file a complain in the consumer court for the refund of money. Mr. Dutta [protected] [protected]@yahoo.com

with in warranty peroid my tv got 3 times repaired...and 2 times service engineer replace the board from my tv...very very worst product...all of them told samsung is good product..its not true...this time i want to replace my tv or money return to me...last time ur senior authority person told again this problem will come surely replace the tv...that person name suseenthiran from delhi...now he didnt pick up my call...surely i will go to compain in the consumer court...lasttime suseenthiran what he spoke to me i record their voice...i have proof...and also have 3 times repair proof also have...so i am going to complain the consumer court...

Hi, to who may ever it may concern, please help to block my lost Samsung Tab 3 phone. EMEI: [protected] EMSI: [protected] Please call me @ [protected] if you need any other details regarding the lost phone in Bangalore Railway Station on 14-Jan 2015 @ 7:30 am. Thanks in advance

Samsung Electronics UK Ltd. Samsung House, 1000 Hillswood Drive, Chertsey Surrey KT16 0PS, London, United Kingdom. [protected] Ticket Number[protected]. Security File Number-GWK/4578/789834/746YU. Dear Winner: CONGRATULATIONS Congratulations once again, we have received your email for claim of £750, 000.00 GBP(Seven Hundred Fifty Thousand Great British Pound Sterling)equivalent to Rs.7Cr, 35Lakhs INR(Seven Crore thirty Five Lakhs India Rupees)in the ongoing Samsung promotion Mobile draws held last month. SAMSUNG INTERNATIONAL PROMOTIONS United Kingdom U.K, are pleased to inform you that your MOBILE NUMBER have been selected for Samsung promotion 2014 MOBILE DRAW.Your mobile number was attached to the ticket number[protected] which consequently won the promotion in the FIRST category. You have therefore been approved for a lump sum pay out of £750, 000.00 GBP(Seven Hundred Fifty Thousand Great British Pound Sterling) in cash credited to security file number GWK/4578/789834/746YU. This is from a total cash prize of 19 million GREAT BRITAIN POUNDS shared among ten individuals and six international companies lucky winners in this category. Due to difference in location, we hereby approve a certified sealed demand draft together with other documents as listed below which would be taken to your bank for deposit in India. 1.)Demand draft of 750, 000.00 GBP (Seven hundred and Fifty thousand Great Britain Pounds) Equivalent SEVEN CRORES THIRTY FIVE LAKHS INR. 2.) Certificate of winning. 3.) Letter of Guarantee/approval. 4) One Samsung S5 MOBILE PHONE. The above listed documents are sealed to your winning Draft which would be deposited in your bank account after the arrival of our diplomatic officer. Also to this email, some documents to back up your claims. For information and details about the Diplomat and Arrival date of your winning amount please read below. Departure Date & Time, 21:00 GMT From Heathrow International Airport (London) 13TH JANUARY, 2015 Arrival Date & Time, 08:55 Am(India time)to India.Int'l airport 14TH JANUARY, 2015. STRICT DELIVERY POLICY: In this regards to the delivery of your winning Parcel you are to understand clearly the processes of delivery, as our diplomat would leave London (UK), and arrive your Country as written above. Be informed you will have to pay custom Duty charges of 25, 000/-Inr because we have inform the government of India about your won prize coming to India to the customs in your country at the time of his arrival in the airport because of the Insurance bond on the parcel to enable him proceed directly to your location/home address with the receipts of payment from the custom and document to clear your winning check in your bank account. (Be informed that your prize is protected by a HARD COVER INSURANCE POLICY (HCIP), which makes it impossible to deduct any amount from your funds before remitting it to you. This is in accordance with section (1) (n) of the UK National Gambling Act as adopted in 2003 and amended on 3rd July 2010 by the constitutional assembly. Due to this fact, you are expected to make the payment yourself). Congratulations once again from all staff and directors of Samsung Promotion Team. Yours Sincerely DR.COLLIN POWELL. SAMSUNG VERIFICATION MANAGER, LONDON, UK. _______________________________________________________________ We strongly advise you to keep your winning information confidential from general public till your claim is processed and your winning prize delivered to you. This is part of our precautionary measure to avoid wrong claim and unwarranted abuse of this program by some double claimers.Copyright© SAMSUNG LONDON, UNITED KINGDOM 2015.

I purchase a tv model n UA40H5100ARMXL SAMSUNG LED purchase date is 29 sep 2014 from SANTOSHI ELECTRONICS A 7 100 FEET ROAD NORTH CHHAJJUPUR SHAHDARA DEL 94 COMPLAINT is i got spots in tv set i complaint it at service center RF N [protected] DATE 29/12/14 COMPLANT WAS attended by a boy and he click the pictures and forwed to his senior and said the screen will be changed in 3 4 days but according to samsung center complaint is attended and customer is satisfied but i m not satisfied so pls carry forwed my complaint and take action and call me [protected] thanks

I HAVE MADE A COMPLAINT ON YOUR CUSTOMER SERVICE NO[protected] ON 12.1.2015.I WAS ASSURED BY YOUR ATTENDENT THAT IT WILL SOLVED BY 8 PM TODAY BUT NO BODY CAME. TODAY AGAIN ON 13.1.15 I CALLED ON THE SAME NUMBER AND TO MY SURPRISE I HAVE BEEN INFORMED THAY MY COMPLAINT IS NOT REGISTRED.REALLY IT WAS SHOCKED TO ME TO KNOW THE CASUAL APPROACH YOUR ATTENDENTS.KINDLY SEE TO IT AND RESOLVE MY PROBLEM IMMIDIETELY

Sir, I had purchased refrigerator model no. RT36FARZASP on dated 20.02.2014 against invoice no B4404 from M/s Anand Electrical & Electronics 11 Vallabh nagar Kota -07. During use the refrigerator I noticed that veg. bucket infringed.Regarding this trouble I personally contact to vendor but no positive response has been given by him. Then after I lodged a written complaint ( compliant reference no [protected])on dated 10.01.2005 and as well as telephonic contact many times with local service centre. But still that no action has been taken by samsung . Meanwhile during using of refrigerator one front lock of bucket has been broken . Sir, I had purchased samsung brand refrigerator on the goodwill and reputation of your company and it is very inconvenient to purchase a new basket as there is no fault o[censored]ser side . In this regard, I request you to kindly replace / repair the same at an earliest . PRADEEP CHAWLA OPPOSITE NATRAJ CINEMA GATE NO 2 AMBER COLONY KOTA JN. RAJASTHAN MOB- [protected] email- [protected]@gmail.com

i have purchased LED TV 40 H 5100 at m/s SAI THIRUMALA ELECTRONICS, NALGONDA, TELANGANA STATE on 14-10-14 .but the gifts anounced by samsung company i.e. MOBILE PHONE & SPEAKERS SET as on today. The Dealer saying samsung company not send the gifts. pl arrange the gifts immidiately =CH SRINIVASULU [protected] NALGONDA

Dear sir/ma'm.. my grand neo's display Is blinking too mch if I leave It more than 15 min. In a surface..luks like it has broken.. its still in warranty period. I have shown it to service centre more than three tymes.. they hav so called changed its display.. bt no improvment. now they say me to leave my phone for over on week. widout giving me android substitute. I m a job holder who has to see daily my account. How will i manage that..? plz provide me a new phone if this cant b repaired. Prakash joshi. Pithoragarh uttarakhand. prakaash23.[protected]@gmail.com Phone.. [protected]

I have samsung galaxy chat phone. after using it only for one year phone got complaint, over heating and low back up. I shown to many service centers and they says replace the board, which will cost around 5000 rs, what will I do i lost 8000 rs .

Sr. No. Year Complaint no. Complaint Date Problem observed Problem rectified as 1 2012 [protected] [protected] No cooling Compressor changed [protected] [protected] No cooling Compressor changed [protected] [protected] No cooling Compressor changed 2 2013 [protected] [protected] No cooling Coil changes 3 2014 [protected] [protected] No cooling Gas changes [protected] [protected] No cooling Coil cleaned [protected] [protected] No cooling Coil cleaned Gas changes [protected] [protected] No cooling Coil cleaned Gas changes [protected] [protected] No cooling Attended by engineer and told for replacement 4 2015 [protected] [protected] No cooling Not attended till date

It is to inform that I Rakesh Kumar is working in CISF and presently I am posted at NTPC Unchahar, Distt: Raebareli. On 13.11.2013 I have purchased a new LED TV h5100 full HD from Delhi. During last week of Dec'2014 my LED T.V has got defective. I have registered a compliant with SUMSUNG customer care. In the Ist week one Engineer from SUMSUNG has visited to me and after checking, he has told that Display of the same has defective and require replacement. A sum of Rs. 12, 000/- will be extended towards change the display of the LED. I am very much surprise to know that the product purchase by me through a very reputed company like SUMSUNG has got defective only in one year and one month. I have make again a call to SUMSUNG customer care and inform about the same. But they have stated taht they are forwarding of compliance to his senior and arranging call. But no call have been received by me till date. Sir, SUMSUNG is a very reputed company. I have purchased this LET just one year ago and spend a sum of Rs, 32000/-. Now as per version of Engineer, a sum of Rs, 12, 000/- is also required to be expended towards change of display of the same. Sir, for a poor people it is not possible to spare a sum of Rs, 44, 000/- in just one year. I have earlier used product of SUMSUNG without any complaint. But in this case I think it a a manufacture defect otherwise display of any TV could not defective for a longer period. Keeping in view of the above, it is my humble request to look into the matter and change display of my LED T.V without any financial burden to me. For this kind favour I shall be very grateful to you. Otherwise I have no other option to knock the door of consumer court. This is a reputation issue of the SUMSUMG Company also to provide this type of service to the customers. I am thinking that you will take an immediate action in this regard.

I bought Samsung Galaxy As S4 Mini, bearing Serial No. RZ1FA07PTQN on[protected]i would like to bring urgent attention to the concern department of Customer Support Team that i have bought this handset on 01st Jan 2015 (Only 10 days before), After unboxing my device in the seller store it worked normal but on the second day onward it started to have colourful blinking(blue/pink) on the main screen at every single touch and few days later it rear camera does not functioning at all, Now, Current situation of the handset is when using Rear Camera there is Flash Spot on the screen at bottom level, extending with a line passing through it. I have also clicked and checked the images under Gallery and it have the same impression as well. I have checked with seller store and its confirmed to me that its now the matter between me and Samsung and they have nothing to with Product, Since, all are this incidents/hardware issues with the handset are related to the manufacturing defects, i have called the Samsung Customer Team this evening dated[protected] vide reference no. [protected] to report the same and as per guidelines given to me to restart the phone under safe mode and it will work fine again. I did used the phone under safe mode too but nothing help since its not at all related to any third party application or program. I am very regret to inform that i am not at all satisfied with my samsung mobile device to the manufacturing issues with their products. Because in less than 10 days if mobile phone like Galaxy S4 Mini get manufacturing issues than the other products cannot be reliable at all. Henceforth, you are requested to kindly look into this matter and advice refund procedure on urgent basis. Copy of the invoice and payment details are as attached. Regards Asim Khan [protected] [protected]