Samsung India Complaints & Reviews

with in warranty peroid my tv got 3 times repaired...and 2 times service engineer replace the board from my tv...very very worst product...all of them told samsung is good product..its not true...this time i want to replace my tv or money return to me...last time ur senior authority person told again this problem will come surely replace the tv...that person name suseenthiran from delhi...now he didnt pick up my call...surely i will go to compain in the consumer court...lasttime suseenthiran what he spoke to me i record their voice...i have proof...and also have 3 times repair proof also have...so i am going to complain the consumer court...

Hi, to who may ever it may concern, please help to block my lost Samsung Tab 3 phone. EMEI: [protected] EMSI: [protected] Please call me @ [protected] if you need any other details regarding the lost phone in Bangalore Railway Station on 14-Jan 2015 @ 7:30 am. Thanks in advance

Samsung Electronics UK Ltd. Samsung House, 1000 Hillswood Drive, Chertsey Surrey KT16 0PS, London, United Kingdom. [protected] Ticket Number[protected]. Security File Number-GWK/4578/789834/746YU. Dear Winner: CONGRATULATIONS Congratulations once again, we have received your email for claim of £750, 000.00 GBP(Seven Hundred Fifty Thousand Great British Pound Sterling)equivalent to Rs.7Cr, 35Lakhs INR(Seven Crore thirty Five Lakhs India Rupees)in the ongoing Samsung promotion Mobile draws held last month. SAMSUNG INTERNATIONAL PROMOTIONS United Kingdom U.K, are pleased to inform you that your MOBILE NUMBER have been selected for Samsung promotion 2014 MOBILE DRAW.Your mobile number was attached to the ticket number[protected] which consequently won the promotion in the FIRST category. You have therefore been approved for a lump sum pay out of £750, 000.00 GBP(Seven Hundred Fifty Thousand Great British Pound Sterling) in cash credited to security file number GWK/4578/789834/746YU. This is from a total cash prize of 19 million GREAT BRITAIN POUNDS shared among ten individuals and six international companies lucky winners in this category. Due to difference in location, we hereby approve a certified sealed demand draft together with other documents as listed below which would be taken to your bank for deposit in India. 1.)Demand draft of 750, 000.00 GBP (Seven hundred and Fifty thousand Great Britain Pounds) Equivalent SEVEN CRORES THIRTY FIVE LAKHS INR. 2.) Certificate of winning. 3.) Letter of Guarantee/approval. 4) One Samsung S5 MOBILE PHONE. The above listed documents are sealed to your winning Draft which would be deposited in your bank account after the arrival of our diplomatic officer. Also to this email, some documents to back up your claims. For information and details about the Diplomat and Arrival date of your winning amount please read below. Departure Date & Time, 21:00 GMT From Heathrow International Airport (London) 13TH JANUARY, 2015 Arrival Date & Time, 08:55 Am(India time)to India.Int'l airport 14TH JANUARY, 2015. STRICT DELIVERY POLICY: In this regards to the delivery of your winning Parcel you are to understand clearly the processes of delivery, as our diplomat would leave London (UK), and arrive your Country as written above. Be informed you will have to pay custom Duty charges of 25, 000/-Inr because we have inform the government of India about your won prize coming to India to the customs in your country at the time of his arrival in the airport because of the Insurance bond on the parcel to enable him proceed directly to your location/home address with the receipts of payment from the custom and document to clear your winning check in your bank account. (Be informed that your prize is protected by a HARD COVER INSURANCE POLICY (HCIP), which makes it impossible to deduct any amount from your funds before remitting it to you. This is in accordance with section (1) (n) of the UK National Gambling Act as adopted in 2003 and amended on 3rd July 2010 by the constitutional assembly. Due to this fact, you are expected to make the payment yourself). Congratulations once again from all staff and directors of Samsung Promotion Team. Yours Sincerely DR.COLLIN POWELL. SAMSUNG VERIFICATION MANAGER, LONDON, UK. _______________________________________________________________ We strongly advise you to keep your winning information confidential from general public till your claim is processed and your winning prize delivered to you. This is part of our precautionary measure to avoid wrong claim and unwarranted abuse of this program by some double claimers.Copyright© SAMSUNG LONDON, UNITED KINGDOM 2015.

I purchase a tv model n UA40H5100ARMXL SAMSUNG LED purchase date is 29 sep 2014 from SANTOSHI ELECTRONICS A 7 100 FEET ROAD NORTH CHHAJJUPUR SHAHDARA DEL 94 COMPLAINT is i got spots in tv set i complaint it at service center RF N [protected] DATE 29/12/14 COMPLANT WAS attended by a boy and he click the pictures and forwed to his senior and said the screen will be changed in 3 4 days but according to samsung center complaint is attended and customer is satisfied but i m not satisfied so pls carry forwed my complaint and take action and call me [protected] thanks

I HAVE MADE A COMPLAINT ON YOUR CUSTOMER SERVICE NO[protected] ON 12.1.2015.I WAS ASSURED BY YOUR ATTENDENT THAT IT WILL SOLVED BY 8 PM TODAY BUT NO BODY CAME. TODAY AGAIN ON 13.1.15 I CALLED ON THE SAME NUMBER AND TO MY SURPRISE I HAVE BEEN INFORMED THAY MY COMPLAINT IS NOT REGISTRED.REALLY IT WAS SHOCKED TO ME TO KNOW THE CASUAL APPROACH YOUR ATTENDENTS.KINDLY SEE TO IT AND RESOLVE MY PROBLEM IMMIDIETELY

Sir, I had purchased refrigerator model no. RT36FARZASP on dated 20.02.2014 against invoice no B4404 from M/s Anand Electrical & Electronics 11 Vallabh nagar Kota -07. During use the refrigerator I noticed that veg. bucket infringed.Regarding this trouble I personally contact to vendor but no positive response has been given by him. Then after I lodged a written complaint ( compliant reference no [protected])on dated 10.01.2005 and as well as telephonic contact many times with local service centre. But still that no action has been taken by samsung . Meanwhile during using of refrigerator one front lock of bucket has been broken . Sir, I had purchased samsung brand refrigerator on the goodwill and reputation of your company and it is very inconvenient to purchase a new basket as there is no fault o[censored]ser side . In this regard, I request you to kindly replace / repair the same at an earliest . PRADEEP CHAWLA OPPOSITE NATRAJ CINEMA GATE NO 2 AMBER COLONY KOTA JN. RAJASTHAN MOB- [protected] email- [protected]@gmail.com

i have purchased LED TV 40 H 5100 at m/s SAI THIRUMALA ELECTRONICS, NALGONDA, TELANGANA STATE on 14-10-14 .but the gifts anounced by samsung company i.e. MOBILE PHONE & SPEAKERS SET as on today. The Dealer saying samsung company not send the gifts. pl arrange the gifts immidiately =CH SRINIVASULU [protected] NALGONDA

Dear sir/ma'm.. my grand neo's display Is blinking too mch if I leave It more than 15 min. In a surface..luks like it has broken.. its still in warranty period. I have shown it to service centre more than three tymes.. they hav so called changed its display.. bt no improvment. now they say me to leave my phone for over on week. widout giving me android substitute. I m a job holder who has to see daily my account. How will i manage that..? plz provide me a new phone if this cant b repaired. Prakash joshi. Pithoragarh uttarakhand. prakaash23.[protected]@gmail.com Phone.. [protected]

I have samsung galaxy chat phone. after using it only for one year phone got complaint, over heating and low back up. I shown to many service centers and they says replace the board, which will cost around 5000 rs, what will I do i lost 8000 rs .

Sr. No. Year Complaint no. Complaint Date Problem observed Problem rectified as 1 2012 [protected] [protected] No cooling Compressor changed [protected] [protected] No cooling Compressor changed [protected] [protected] No cooling Compressor changed 2 2013 [protected] [protected] No cooling Coil changes 3 2014 [protected] [protected] No cooling Gas changes [protected] [protected] No cooling Coil cleaned [protected] [protected] No cooling Coil cleaned Gas changes [protected] [protected] No cooling Coil cleaned Gas changes [protected] [protected] No cooling Attended by engineer and told for replacement 4 2015 [protected] [protected] No cooling Not attended till date

It is to inform that I Rakesh Kumar is working in CISF and presently I am posted at NTPC Unchahar, Distt: Raebareli. On 13.11.2013 I have purchased a new LED TV h5100 full HD from Delhi. During last week of Dec'2014 my LED T.V has got defective. I have registered a compliant with SUMSUNG customer care. In the Ist week one Engineer from SUMSUNG has visited to me and after checking, he has told that Display of the same has defective and require replacement. A sum of Rs. 12, 000/- will be extended towards change the display of the LED. I am very much surprise to know that the product purchase by me through a very reputed company like SUMSUNG has got defective only in one year and one month. I have make again a call to SUMSUNG customer care and inform about the same. But they have stated taht they are forwarding of compliance to his senior and arranging call. But no call have been received by me till date. Sir, SUMSUNG is a very reputed company. I have purchased this LET just one year ago and spend a sum of Rs, 32000/-. Now as per version of Engineer, a sum of Rs, 12, 000/- is also required to be expended towards change of display of the same. Sir, for a poor people it is not possible to spare a sum of Rs, 44, 000/- in just one year. I have earlier used product of SUMSUNG without any complaint. But in this case I think it a a manufacture defect otherwise display of any TV could not defective for a longer period. Keeping in view of the above, it is my humble request to look into the matter and change display of my LED T.V without any financial burden to me. For this kind favour I shall be very grateful to you. Otherwise I have no other option to knock the door of consumer court. This is a reputation issue of the SUMSUMG Company also to provide this type of service to the customers. I am thinking that you will take an immediate action in this regard.

I bought Samsung Galaxy As S4 Mini, bearing Serial No. RZ1FA07PTQN on[protected]i would like to bring urgent attention to the concern department of Customer Support Team that i have bought this handset on 01st Jan 2015 (Only 10 days before), After unboxing my device in the seller store it worked normal but on the second day onward it started to have colourful blinking(blue/pink) on the main screen at every single touch and few days later it rear camera does not functioning at all, Now, Current situation of the handset is when using Rear Camera there is Flash Spot on the screen at bottom level, extending with a line passing through it. I have also clicked and checked the images under Gallery and it have the same impression as well. I have checked with seller store and its confirmed to me that its now the matter between me and Samsung and they have nothing to with Product, Since, all are this incidents/hardware issues with the handset are related to the manufacturing defects, i have called the Samsung Customer Team this evening dated[protected] vide reference no. [protected] to report the same and as per guidelines given to me to restart the phone under safe mode and it will work fine again. I did used the phone under safe mode too but nothing help since its not at all related to any third party application or program. I am very regret to inform that i am not at all satisfied with my samsung mobile device to the manufacturing issues with their products. Because in less than 10 days if mobile phone like Galaxy S4 Mini get manufacturing issues than the other products cannot be reliable at all. Henceforth, you are requested to kindly look into this matter and advice refund procedure on urgent basis. Copy of the invoice and payment details are as attached. Regards Asim Khan [protected] [protected]

sir i am from himachal kangra distt. (palampur) and i bught galaxy s4 i 9400 on dated 30 july 2013 . but now my cell's warranty is over and i am facing problem ( null imei ) and the person in service center is not able to repair it. kindly take some action as fast as possible. kindly contact me on [protected].

I purchased the refrigerator on April 2012 after that 2 year compressor failed And I replaced under warranty but it take almost 3 week for replacement. And now again refrigerator stop working. Your call center person only giving wrong information. I[censored] want to check then check from recorded cal. This time I don't want to again stop my refrigerator 3 week due to slow service of Sumsung. Waiting positive reply from sumsung

Hello sir/madam I have purchase a SAMSUNG GALAXY ACE NEXT 313 from KARNAL (HARYANA) from VAISHNO SALES retail counter.I purchase the set on 25th December 2014 and my IMEI no- [protected] and [protected]. I have an probelm with video recording specially in room. I visit the service centre LUXMI AGENCY LINK ROAD, OPP. DYAL SINGH COLLEGE and my bill no is-[protected] at 5 jan 2015 he says the probelm in software. After that i bring my phone back and their is no benifit of visit the service centre. On 10 jan 2015 i visit the service centre again and he can not accept my phone.After that i call on toll free no. of[protected] he listen my probelm and give me complaint no-[protected]. Please take strict action otherwise i have only 1 choice i.e consumer court.pls solve my probelm sir. Name- Montu COntact no- [protected]

Name- Nagendra KaushikSAMSUNG GALAXY MEGAIMEI-Number- [protected], [protected]Sim No. [protected], [protected]Missed date- 10.01.2015, time- 12.45 PMLocation-Mangal Pandey Nagar, MeerutE-mail -nagendra.[protected]@sigmaindia.comContact number-[protected]

Dear sir, I purchased a samsung led tv of 40 inches in August 2013., Its been only one year and five months since I purchased the tv. Suddenly there has been faults regarding the display of the tv. A black shadow appears along the one- third part of the screen causing a huge inconvenience . After having a conversation with one of your help centers I was told that the display causes 32, 000 rs. And many of my kins and friends have spoken...

With utmost respect I would like to complain to you about my disappointment with Samsung. We have a Samsung LED TV UA32C5000, for the past four years. On 29th Dec 2014, the TV switched off suddenly by itself and is not up since then. We raised a complaint with Samsung the same day at around 7:30 PM. The complaint ID is: [protected]. Next day a service engineer came and checked the TV and said that the power board needs to be replaced. Since he didn't have the spare part in-hand, he said he would order one and will come back to fix it, as soon as he gets one. We are waiting still for more than 10 days:( Neither The Samsung Customer Care nor the regional office or the Servecing Contractor (TVS Electronics in this case) have a clue whether they would get the part or not in first place. We have escalated to the Executive team, eMailed to higher officials, Spoke to Customer Care for multiple times, and infact wrote to the Customer Care 'Write to CEO' mail. The issue is still not fixed. Samsung customer care do not have any clue on when this issue will be fixed or if at all be fixed.

I bought a samsung led tv (Model no:-series 5 32" inch f5500) on 6/6/2013 within 6 months tv detected display panel problem when i complaint in samsung they given a replacement of a tv after replacement within 12 month the replaced tv detected same problem, it means that the samsung is selling a defective peace which will work properly till date of warranty and after the warranty is finished it will be causing some how any problem, please help me solving my problem and please guide me can i lodge a complaint in police against samsung for cheating under section 420 and selling defective peace.

I have purchase LCD TV. At the time of purchase they have not give me supporting instrument of Wall hanging. At that mumont I want to hang (Wall) my LCD TV. Please co-operate with me. Product details are :- 1) Model No.- LA22B450C8 2) Model Code - LA22B450C8MXL 3) Type No.- LA22B450 4) VERSION- BY01 From:- SANJIB KUNDU ([protected] / [protected]) Advocate 133/1, Ram Prasad Nagar, P.O. & P.S.-Nimta Dist.- 24 Pgs (North) Pin : 700049 West Bengal India