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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 650

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S
shekh53
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unavailable of Accessories

Address:Pune, Maharashtra

Dear Sir/Madam, Previous 2 Years I have purchased Samsung Galaxy S advance, Model No. I 9070 but at present I am not getting Original battery of the same Cell Phone. I am not getting that in a one year Samsung developed more than 5/6 Model of handset and after that 1-2 years accessories not available for the same product. In short the company wants to every customer should purchase mobile every year and increase their profit's which is...
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Gurbir Singh Bhatia
from Jaito, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality Chrome plating

Address:Jalandhar, Punjab

I Purchased Samsung Grand mobile around 11months ago from Mobile Planet, Milap Chowk(Luv-Kush Chowk) Jalandhar. The phone was quite costly and was used very carefully despite that the chrome coating on it is peeling off and now I feel like using a second hand phone. I am a very die hard fan of Samsung Mobiles from the times of Guru mobile phones, and I have used that set too for years. Kindly intervene to provide me better solution Please...
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J
jitenderburia
from Mumbai, Maharashtra
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service complaint

Sir I give my phone to Samsung service care Sriganganagar, rajasthan for repairing earphone jeck in warranty period and they say that motherboard mistake and they changed the motherboard but when i recieve my mobile i see that again a very big problem of caller speaker it does not working properly amd they say that again motherboard mistake and asking for giving 5500 rupees << in warranty period >>...
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A
ad01012
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen Display Issue

Address:Mumbai City, Maharashtra

Hi Team, I have Samsung Galaxy Mega 5.8 which I have purchased last year. From the past few days, I am seeing bubbles in my screen (when i touch the center screen only) hence I went to check the same in Samsung service center. They first told me that it was because of my phone cover the display is getting affected and concluded that their is no issue in the phone. After removing the cover also, I see the bubbles still there, hence...
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Amitabh Maitra
from Chittaranjan, West Bengal
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Complain Number 8458859923

Sir, Today morning my Samsung Double Door Refrigerator stopped working. i immidiately logged in a complain at 11.00 am . They gave me a complain number and assured me that the technician is going to come to my place by today before 8.00 pm. When I called them again at around 2.00pm, they told me that the tech will call me before coming to my place. At 6.00pm when I called them to confirm if some one was coming or not, they tell me that...
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Sanju8787
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service @ service centre - Borival east

Address:Mumbai City, Maharashtra

Dear Support team, Your service centre located at borivali east provided pathetic / ridiculous service, I am incredibly disappointed from the service. They doesn’t knows how to talk to customer or they don’t even know hoe cooperate with the customer. I will ensure I am not buying any Samsung phone in future due to your pathetic after sales services. Please refer below the list of problem I faced at your service centre...
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S
surajdevre
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone getting disconnected in the middle of the call

Address:Pune, Maharashtra

I purchased the phone on 8th May, 2014 and with in 2 months it started to give problem it used to get disconnected in the middle of any call I gave to the service center thrice, two times they simply did software format and gave back to me with any repair, third time when I gave for the same problem and I wrote some mails to the complaint id then they sent to their technical department and later agreed that there is some technical problem...
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B
Bharanipriyan
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Mobile hanging often

Address:Tirupur, Tamil Nadu

I have samsung galaxy core mobile... it is often hanging and touch is not working daily 3-4times for 15-20 mins... i have serviced the mobile in samsung service center 4 times... 1 time they changed the touch and the remaining time they flashed the mobile software... till i haven't get any solution for the same... in 1 month the warranty period exceeds... after that i have spend the money to repair the same orelse i have to throw the mobile...
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Ankitg1203
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Note 3

Address:New Delhi, Delhi

I bought the Note 3 on 27 march 2014 as I am being using Samsung phones for a long period and all the family members using Samsung smart phones as well as Samsung home appliances .I was happy to buy this phone. However, when I started using it I found multiple defects in the phone. So I reported the issue to your customer care team they advised me to visit the service center. I visited the service center and they checked the defects...
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S
sayed53
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung not giving replacement after several probles in 6 months time

Address:Surat, Gujarat

I purchased Samsung Note 3 cell from Chroma Surat on 5th April 2014. It started giving problem from the month of August 2014. I had given for servicing. They replaced LCD and Vibrator. I asked for replacement but Samsung told if the problem occurs again they will replace it. Soon after 10 days again it started the same problems. I have given it back. Now they replaced mother board. But still not replacing the cell. Again same promise that...
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J
jesyama
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sound variation in the Speaker

Address:Indore, Madhya Pradesh

Dear sir, We had purchased a 28189 Samsung LED TV 32 UA32F4100 on 23/03/2014 from LOTUS (A unit of CPR Distributors Pvt Ltd, Indore (M.P). But we regret to inform you that, before the completion of one & half year, the said TV has a problem of sound variation. We have complained your customer care and a workman visited us and checked the TV. As per him, the speaker of said TV has been damaged due to dust and suggested to buy new speakers....
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Binu Chaturvedi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Light olour strip at the top

Address:Bhopal, Madhya Pradesh

We purchased Samsung LED 40" TV model No UA40F5100ARMXL in last year on 8th Sept 2013, we were observing a slight colour strip at the top of the screen even within warranty period, we assume it as signal problem or due picture quality and we assume it as normal course, when it remain persistent we call the toll free number to lodge the complaint vide reference No [protected] dated 27th Sept 2014. Technician visited us and reported that their...
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G
Gnathbharathie
from Mohali, Punjab
Apr 30, 2023
This thread was updated on Apr 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst samsung service center

Address:Chennai, Tamil Nadu

Its been an worst experience with Samsung Service Center.
Siva communications / Velachery / Chennai.

I dropped my mobile by mistake and touch display got broken.
then i approached Samsung service center for quality service,

Initially they promised me that they will give my mobile in 2 days and it will cost around 7 thousand for touch and broken glass.

No proper response on that 2...
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S
sonysalam
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service request for refrigerator unattended

hi this is in continuation to my earlier mails regarding the service of my samsung refrigerator[RT2735TNBBL]purchased on[protected] from police canteen trivandrum, kerala.i had registered for a service and they gave me a code too[[protected]].this was about 2 months back and still, shamefully, my request has not been attended to. every time i sent mail regarding this i have got phone calls promising immediate action and apologizing...even...
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Address:Valsad, Gujarat

I am Pragnesh shah, my mobile GT-N7100 battery was charging down or fully charged automatically when I power of mobile and start.I complain in samsung care they was not responding that time my battery in warranty.I am re going but they was told me battery was out of warranty.if they was not changed my battery I will not purchased any product of samsung and tell other....
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Anantha Ramakrishna
from Pune, Maharashtra
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HeadSet issue

Address:Hyderabad, Andhra Pradesh

There was some problem with my head set and I am having mail conversation with a Samsung partner employee Mr. Nitin. I am not happy with the resolution what ever Samsung is giving me when there was a call clarity that there is no issue with Me ( Consumer of Samsung Note 3) mobile. Need justification. Else will take it forward for a resolution. eager to listen to you without any delay as it is already delayed. Yours Unsatisfied Consumer,...
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A
ajugeevarghese
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in after sales service

Address:Alappuzha, Kerala

I have given my Samsung Galaxy Core smart phone for service in 15th Sept 2014 due to Display problem with Work Order no 2671..As per the agreement I'm entitled to get back mobile is on 18th Sept. They returned repaired after 16 days(date 30/09/2014) which was showing same issue and proximity sensor of phone was not working.I frequently calling with service center for the status of faulty mobile which was unsatisfactory response from there...
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Udayraj V Parmaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Facing problem with the handset since purchase

Address:Mumbai City, Maharashtra

From: Mr U.V.Parmaj Model Possessing: Samsung Galaxy Grand Z White GT -19082 Purchase Bill Date: 15 Dec 2013 Date:29 th Sept 2014 To, Samsung Customer Service Service manager India Sub:Request for replacement of my Mobile in possesion with me. Sir/Madam, Good day, This to bring to your notice that the mobile possesed by me "Samsung Galaxy Grand Z White GT-19082 was purchased by my brother as a gift from him to me.This...
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S
singla52
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non supply of mobile cover of Samsung Note 3 purchased on 15.08.2014

Purchased two mobiles bearing IMF No. [protected](Samsung model N750) worth Rs. 28990/- and IMF No. [protected] (Model G-7102) worth Rs. 20500/- from M/s. SAMSUNG SAMART CAFE, Satgur Enterprises, Sheran Wala Gate, Patiala - Pb. On purchase, the dealer promised to supply original mobile cover of Samsung model N750, so far in-spite of my several visits to the show room the same is not provided by the dealer. You are...
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AVINASH KOUR
from New Delhi, Delhi
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Reg--Faulty Phone not replaced by Samsung

Address:Lucknow, Uttar Pradesh

My name is Gurmeet singh. I have purchased a phone from Samsung which has turned out to be faulty in 10 days time. I went upto Service Centre and my phon'e mother board was replaced.But that was not the solution to my problem. Now, the problem still persists and I am asking for replacement to which Samsung replies that it's not in their policy and claims that I am not able to use the phone. It shall be brought to your notice that all together...
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