Samsung India Complaints & Reviews

My Samsung Mobile, Model Number DT S dous 7582 was repaired by Samsung Service Center 3 times. Than I complained to Samsung Customer Care and talked to senior person(complaint number - [protected]), he asked me to trust him submit my phone again to service center and he talked himself with the service center person. I did the same but the problem still existed. I send an email to samsung website I got call from there the executive took me...

My 5yrs old TV is not working from past 1 month. I have booked a complaint. My complaint number is [protected]. Customer care team is offering only 35% of the total value of the TV as parts are not available with SAMSUG. Parts are not available, this is SAMSUNG problem then why should I suffer? If you can’t rectify the problem in my TV then I want a re placement TV. Because I can’t afford a30K TV. I need a immediate solution for this....

We have purchased a Samsung split AC (Model : AR18HC3TYURNNA & Serial No : 0318PPCF300018D) in April 2014 and from starting when ever we switch on the AC it omits a foul smell. We have raised around 6-7 complaints. Various Samsung Engineer came to my place and sprayed various high intensity spray. However there was no impact then they took my AC to service center and changed Coil of my AC still same issue persists. When we requested...

DEAR SIR, I HAD LODGED SERVICE REQUEST No [protected] DATED 30 AUGUST 2014 WITH SAMSUNG FOR REPAIR OF MY WASHING MACHINE. INSPITE OF MY REPEATED REQUESTS TO LOCAL SERVICE CENTRE, CALL CENTRE, ONLINE CUSTOMER CARE EXECUTIVES, SERVICE ENGR HAS NOT ATTENDED TO MY REQUEST TILL DATE CAUSING MENTAL HARASSMENT AND FRUSTRATION. I AM STAYING AT DEOLALI CAMP, NASHIK DISTT. SERVICE CENTRE AT NASHIK HAS BEEN PROVIDING MISINFORMATION FOR PAST THREE...

Dear Sir/Madam, We bought a refrigerator in March 2014 and now the tray glass was broken while cleaning inside fridge, But we dint put any pressure to break while washing only broken. When i called to Samsung customer care they took the complaint no and told that Tray glass will replaced with no cost becuase it's under warranty period. So now the executive is telling it will chargeable. So please take action on this. Product bought...

मेरे व्‍दारा LED Smart 40" Product (Model Number UA40F5500ARMXL) एवं Product Serial Number 23563ZED701628N दिनांक 25.08.2013 को क्रय की गई थी। जिसकी 1+1 = 2 Year Warranty दी गई है। लेकिन वारंटी समय में ही यह खराब हो गई है जिसमें निम्‍नानुसार खराबी...

Dear Sir Our Purchase new Samsung mobile I-9060 Grand Neo-White purchase date :- 04.09.2014...IMEI [protected]... Mobile problem in network our office area very poor network on my mobile ... i m using vodafone sim very long time but this problem not our another mobile but this time i m use this mobile and this problem creat ... this sim use another mobile so no problem... and only this mobile in network problem... no network...

MY LED SET UA40EH6030 WAS PROCURED BY CITY CENTER MATIGARA, SILIGURI, IT HAS DEVELOPED A BLACK LINE IN SCREEN. DESITE REPETED REPRESENTATIVE BEING SENT TO THE SHOP THE SHOP/VENDOR HAS TAKEN NO ACTION SINCE JUNE 2014(18JUN14). I request you to kindly educate the vendor to get the same repaired for it being purchased from him. The TV automatically got OK and again has developed the same problem of linning (black color) that hasd been left unattended...

Good day, I was a proud owner of a Samsung product (double door refrigerator RT72KBSL1/2012) till this incident. My refrigerator started malfunctioning and i lodged a complain on 05-Sep-2014 ( No [protected]). Firstly getting the customer contact phone line was a pain and after getting through I was impressed with the quick response/action from the call center, who promised that technician will attend on same day before 2000 hrs. I took...

This is to inform you that my fridge caught fire at around 1pm due to which my entire kitchen got affected. The nearby cupboards and things lying on the fridge caught fire. The huge flames affected the walls and the ceiling of the kitchen. The intense smoke and the fowl smell had affected my maid and mother in law who were alone at home as i m working and was away. My mother in law, 80 years old woman, is constantly coughing and is serious...

Hi, This is in regards to the the televion i purchased on the 05th Aug 2013 ( Model- UA46F6100ARLXL) ( Version- TR01) on EMI for 14 months. i have been going through some terrible time since then. in 8 months the TV screen went faulty and needed to be replaced, luckily under warranty screen was replaced. however now the TV has suddenly stopped working upon engineer visit i was informed the mother board needs to be replaced as it has become...

I am totally dissatisfied with Samsung Electronics Service provided by JB Services, college square, Cuttack, Odisha(authorised Samsung Electronics). On 27th August, I called JB Services for the repair of Samsung 1.5 ton split AC(model no-AS185UGFNSTL). The problem observed by me was that the cooling of the AC was inadequate. The service engineer took the AC outdoor unit (serial no-E123PPPC100232H) and returned the same but without its original...

Dear sir, On 9th of September 2013 I bought new galaxy mega 5.8 from AG MARKET IN BRAHM NAGAR, KANPUR...AFTER SOME DAYS I GOT AN ERROR MESSAGE DURING ENDING OF CALL THAN "UNFORTUNATELY PROCESS, COM. ANDROID.PHONE HAS STOPPED" FOR THIS PROBLEM I VISIT IN SAMASUNG SERVICE WHICH IS IN SOMDUTT PLAZA NEAR LANDMARK HOTEL, KANPUR, UP...THEY REPAIRED MY MOBILE AND GIVE TO ME AFTER I GOT THE SAME PROBLEM FROM WHICH I PASTLY SUBMITTED MY MOBILE...

I purchased Samsung 46 LED TV Serial Number : 22463ZED200124L Model Code : UA46ES7500RMXL Purchase Date : 30.10.2013 from - SHRI MAA PLAZA - KOLAR BHOPAL. It worked fine for 8 month and then in 10 AUG it developed a problem of a Vertical Lines on screen. I called at Samsung service, i called at your customer care to make them aware of the problem, every time they assured me that the engineer will come to look out the...

Dear sir/Madam I purchased a Galaxy S3 mobile phone on last january 12th 2013. The handset shows the problem of long duration of charging in the first week it self. Service center people do many things such as soft ware upgrade, repairing etc. On my next visit they replaced the battery charger. it has no problem for charging for a month It becomes faulty again.Also it has screen hanging and data net work problem.During this period I...

I have purchased a fridge on 3rd Aug 2014 from Croma Thane and this has been installed by your service engineer on 9th Aug 14. I have noticed from day one some water leakage in the fridge which I initially thought that may some other problem. I was out of station from 14th to 2nd Sep 14 and again I noticed same problem on 3rd Sep 14. Immediately I lodge a complaint in your customer (complain no was [protected]). After that someone from service...

dear sir, i would want to bring to your kind notice that for the first time ever, i, who had been into samsung for every little thing that i use, am deeply disappointed and am regretful for my purchase. one of my split zircon which was sold to me as the best one in market is giving me a lot of trouble. lately i complained to the callcenter and a person was sent to sort it via #[protected], he did it, took a good amount of money without any...

I have raised a complaint # [protected] on 12 Aug, 2014 for my LED TV.Problem was, there was a small spot on the LED panel and that contentiously expended and now it covers the radius of approximately 4cm.When I complained about this to Samsung, I was told that engineer will visit your place and check the issue, even after contentious follow-ups no one visited at all.Finaly I got a call from a Samsung Representative telling me that,...

Sir, I have a problem in my Samsung galaxy core mobile, that it's processor not working, touch not working, hanging problem as well as display colour issue, these problem also came in past and I give it to service centre but problem not solve, so I give my mobile again in Samsung authorised centre to solved out these problem, but it almost 25 days past but I didn't get any positive response every time I call Samsung centre they said that...

We bought Samsung smart TV 46 for 80000k at shah's Adayar on Jan 26th 2014, so while during the first time installation we don't have provision to do an wall mount setup when we informed the Technician to provide the wall mount stand right now so that we can fix the TV whenever it's possible .But the Technician (Hariharan : ) said that stand can't be provide in hand until 6 months from the date of Purchase completes, , so he took the stand...