Samsung India Complaints & Reviews

I spent my Rs 30K hardly earned money on Samsung Galaxy S3 on 25th May 2013 and bought tension. After two months my charger started charging very slow then I searched customer care (Dilsukh nagar) in Hyderabad and sent my charger along with bill with my friend because customer care was near to his home and its about 90 min journey from my home (Madhapur). When he went to customer care then customer care executive refused him by saying that...

Hello, I would like to express my great disappointment in the Samsung warranty/repair system. It is my first high-end Samsung smartphone and I’m sincerely outraged by the way you’re processing a faulty phone. I’ve owned a few smartphones (HTC, Sony, Nokia), but never had any issues with them. The reason for this e-mail is very simple. Let me start by asking: is it normal, for a phone of 650€ (called ‘High-End’ segment),...

I purchased samsung S dous mobile phone on End July 2013. It got defective i.e automatic switch off and hanged up in Aug 2013 it self so i contact samsung customer centre they told me to visit service centre. I gave the phone to the service centre, after one week i got back the phone. Then after One/Two days phone had again same problem. I contacted customer centre they told me visit service centre again. I gave the phone to service centre...

Hi am sathish i bought a samsung led tv 32 f4100 from viveks showroom on 03/11/2013. On the very first day i faced a problem usb data transfer is not working fine in the tv. Third day demo person came and gave a demo about the tv and installed the wall mount stand i asked to that person about the how to transfer the usb files and he explained me and tried to transfer files but its not worked properly he said some issue on the tv other...

I have earlier submitted one complaint last month regarding my samsung grand which i bought from Reliance digital Retail Limited, 229, NSC Bose Road, Kolkata-47 on 10th June 2013.This is my 7th complaint regarding this set.Last two complaints were the same of screen getting freezed.Last month samsung took the set kept with them for some days and they didnt get any fault.But gain after few days o[censored]sage again same problems with some additional...

I have bought the samsung washing machine model no, WFR1061W1/XU, Sl No MFS-TRR1NPH-00. After purchase two times switch board are defective, as per the service person this spares are not reparable this is replaced. BUT THIS PART IS TOO EXPENSIVE TO REPLACE app Rs 4000/- Part model no. 00025PLS400080R. Request to check the parts and confirm this part is reparable or not. but at the time of selling sales man told this parts are...

It is regret to bring your notice that since last 3 months I am facing problem of calling MIC and Receiver problem in my Samsung Grand. (Model :GTI9082EWAINU) (Serial No. RF1D37EXHWK([protected]) Always they guide me to submit my handset to Authorised dealer for checking..same is done alomost 6 times but till date my problem is not resolved. I had requested them to either reimburse the amount or replace with a new handset. But...

1.It is regret to bring your notice that since last two months I am facing problem of calling MIC and Receiver problem in my Samsung Grand. (Model :GTI9082EWAINU) (Serial No. RF1D37EXHWK([protected]) As my mobile instrument is still in warranty I raised issue at local service centre on 17th October2013. From where I got it repaired and returned after 3-4 days. But on using it was found that the issue was not resolved & remains...

We bought a Samsung fridge [Model-RS21HSTPN1] from Samsung Store, Forum Mall, Bangalore on 15-May 2012. It’s not working since last 1 week. We registered a call # [protected] on 7-Dec. After a lot of follow-up an engineer visisted to check the issue. He was not competent enough to understand the problem. He misguided us by saying that the motherboard and one more part is gone. He also misguided Samsung office Bangalore/Noida and placed...

We bought a Samsung fridge [Model-RS21HSTPN1] from Samsung Store, Forum Mall, Bangalore on 15-May 2012. It’s not working since last 1 week. We registered a call # [protected] on 7-Dec. After a lot of follow-up an engineer visisted to check the issue. He was not competent enough to understand the problem. He misguided us by saying that the motherboard and one more part is gone. He also misguided Samsung office Bangalore/Noida and placed...

I have purchased SAMSUNG DUOS on 30/04/2013 from Big C at Vizag. Recently for the past few weeks I am experiencing sudden discharge of battery. I was directed to Smasung service center for rectification by Big C . On 07/12/2013 my complaint was taken and I have deposited my mobile for rectification. It was an horrible experience at Vizag Samsung authorized Service center. After a painful wait and amidst utter chaos my mobile was given back...

I have purchased SAMSUNG MOBILE GT-18552 on[protected], on 21st November my phone showed a complaint of not receiving and sending calls. The phone was submitted at the nearest Samsung service centre in, Kaloor, Kochi on[protected] with service request no: [protected], after one week i was informed that the phone cannot be repaired on warranty as they have found some liquid inside the phone, but as far as my knowledge there are no chances...

65 days back i gave my phone at samsung service centre. reason was that i faced an electric shock twice while using the phone. 1st time it was negligible, 2nd tme it gave a burnt mark on my ear. service centre replied me in 10 days that my phone is alright and it has no problem i requested them to escalate my problem so they took my more time. 20 days back they govt back to me saying that my phone will not be repaired because there is no...

I had purchased a 22inch Samsung LCD Television in 2010 with HDMI option. However, over the years I had never used it or checked if it was working. Recently when I purchased a HD Cable Box I realized the HDMI slot on the TV was not working and I agree samsung is not to be blamed as it was my job to check the same during the Warranty. I had called the customer care for the repair and I had conveyed that the HDMI slot is not working and...

Reference: Complain No. [protected] (more than 2 months).

I would like to introduce myself as Rashmin Patel, academician, working at Vallabh Vidyanagar, Gujarat. I brought Samsung galaxy grand for my father on 13th Day of September 2013; they offered me headset for free with this Samsung model (price for which is included in total price). Samsung smartphone cafe (e-Global Tech, Anand) attendant advice me to register online...

I bought a new Samsung Galaxy grand model no. I9082 in the month of August for 18000/- . However, on the very first day the handset started acting strange. It got hung many times. I had to restart it every time i launched any application. The colors on the screen faded out on their own. They would come alive automatically after a gap of 2 or 3 hours. It also took at least 3 to 4 seconds to respond to touch, which is abnormal for a brand new...

This is R S Chaitanya from berhampur, odisha. I have brought a Samsung Laptop MODEL CODE - NP300E5X-SO1IN SERIAL NO. - HT8K91QC500377E in one year extended warranty offer period and i registered my laptop in Samsung.com/in/laptop-warranty web site. In September 2013 i got a call from Samsung customer care regarding the extended warranty and received a SMS "Dear Customer, Please SMS your Samsung Laptop model & serial...

Sir, I purchased a set of Samsung LED TV (UA46D6000SRMXL) from Jaipur (Rajasthan) on[protected].The 3D function in above set is not working properly. No. 3D effects are appearing after loading proper contents. The person visited from company didnot properly explain us about 3D function. Now no response from company and dealer.Pl. sort out my problem at the earliest and requested to send a technical hand person from company to make us understood...

I bought a new mobile phone SAMSUNG dt 09/10/2013.on 6th dec at Trichy, Tamilnadu.I approached the authorised service center for a problem in the display.The service center people opened the handset and then told me that this is not covered under warranty since it has been opened elsewhere .I have bought this handset with bill so I explained to them I dont have the necessity to open elsewhere since i am eligible for 1 year free service and...

My mobile is samsung glaxy grand i9082.i have many problem in my mobile.my mobile eseseries totaly changed by bharatpur samsung service center and not give the job sheet.many time I have been many time complain of my mobile problems of software and hanged problem then service center have changed my mobile software.but my mobile problem to creat some time later.i complain u before some time later this time is the last time.please solved my...