Samsung India Complaints & Reviews

My name is ujjal chakraborty and my contact no is [protected]. i have purchased samsung rex60 on 10/04/2013. on 18th of oct i received a call and i found that suddenly my phone switched off. on that day i went to samsung care (mobile arena, 112, G.T. Road(S) Road Howrah-711101) with taking the phone with special care in the box that was given at the time of purchase. i have given that phone in the care and they have started the phone but i...

I purchased a samsung 40 inch LCD tv in october 2010. In about 15 months time it developed a picture problem after which the samsung representative said that the LCD panel needed to be changed. The LCD panel was subsequently changed, and now within 15 months the same problem has reappeared, and the LCD panel requires to be changed again.The quotation for the same is Rs 22000. We pay a premium to buy samsung tvs but the quality of the product...

Door of my refridgerator freezer is broken due to some reasons. refridgerator is in warraty period currently.i have complained so many times for this to dealer(Samudra sales Jamnagar Gujrat) but he is not adressing the complain seriously & he always extends the period for repairing. in this way my warranty period will get over. please look in to the matter & pressurise the dealer to resolve the complain soon. otherwise he is spoiling...

Hi am sathish i bought a samsung led tv 32 f4100 from viveks showroom on 03/11/2013. On the very first day i faced a problem usb data transfer is not working fine in the tv. Third day demo person came and gave a demo about the tv and installed the wall mount stand i asked to that person about the how to transfer the usb files and he explained me and tried to transfer files but its not worked properly he said some issue on the tv other technician...

Hi, I had visited Samsung service centres in Mehdipatnam for replacement of my charger USB, they routed me to some Samsung cafe, with incorrect information and the sales person at Samsung Cafe informed me that, they just sell products and wont replace them. Issue 1 : First of all the Mehdipatnam Samsung service centre, doesn't have stock of any thing. (charger, usb, sim tray), they tell the customers to come after 6-10 days and...

i brought it on 07/09/2013 before 3 month but i can not use this mobile even one day, because of so many problem which is following, , 1. when using mobile automatically getting hang and relief some time later 2. networking not connected properly so i can't use mobile 3. not getting charged when i put charging it'll take very long time to charge like 1 day when i contact samsung service center coimbatore branch i got following...

I m buy samsung note 3.15 days ago my phone battery back up is only 2 to 3 hour in ideal conditions also and phone back side take a temperature is so hot. I can't talk more than 2 minit and it's take so much temperature that why I m my screen burn but service center people can't change my mobile THAY PEOPLE WAIT FOR BLAST MY MOBILE AND BURN ME AND AFTER THEY SERCH THIS PROBLEM...

Complaint No - [protected] Model No - GT19152 (Samsung Galaxy Mega 5.8) I have registered compliant on 23rd Nov 2013 however yet I have not get any satisfactory resolution on that.Every time I need to call to samsung customer at least 5-6 time.Everyone giving me same answer that we will get back to you with best solution but no one yet reply. Now Samsung help desk are saying we will extend your warranty for 2 month but what is use of...

My silver nano 260lts fridge is not working. lodged complain with dealer m/S BISWAL SALES jajpur road orissa indiabut no service call received yet. i have made several calls on toll free number and everytime an officer gives a different time for technician visit but no one visited and finally one officer says 7 days. if service is not to be offerd y have service facility neelkamal kar [protected] [protected]...

Hi, This is deepak here from pune, my problem is i buy a mobile in a month of June 2013 from telephone shoppee pune samsung mobile model 7562 in 11500, after one and half month it has network problem and then model is hang every time i visited the service station they reply me it has software issue they take my mobile and updated the software but my problem is not solve. my mobile have lots of network issue when i visited again service station...

I purchased SAMSUNG S 7562 on 08/06/2013 Telephone shoppee Pune. First I purchased the mobile with respect of your brand name of your company. After one and half month of purchasing I faced the problem of charging in the same Handset and network issue. I know this is the Electronic item and technical problem is genuine in the same. The handset was repaired by your service centrer in Deccan Pune . I don't have the claim no. because...

Very disappointed with this printer. I work as a IT-Technician for a company where they standardized printers of this model. Repeatedly these printers are having issues. 3 of our 4 Samsung ML-2851ND printers stopped working in space of 15 days. When we sent the printers to Samsung service centre on 14th of November, they said we need to replace the fuser as well as gear. Firstly, the part was not readily available. Secondly, we were...

Very disappointed with this printer. I work as a IT-Technician for a company where they standardized printers of this model. Repeatedly these printers are having issues.

3 of our 4 Samsung ML-2851ND printers stopped working in space of 15 days. When we sent the printers to Samsung service centre on 14th of November, they said we need to replace the fuser as well as gear.

Firstly, the part was not readily available....

Hi, I am Debabrata Pradhan.I live in Bangalore.My home town is Sambalpur, Odisha.I newly got a job so I wish to give a surprise gift to my parents and hence bought one Samsung Grand from it's official store/service center from Bargarh, Odisha which is own by Ganapati enterprises, Khajurtikra Bargarh(owner and the person I talked to is Siddharth Mishra ph:-+91-[protected], ph:-+91-[protected]).I do have the transaction no of full payment...

I bought a 40" Samsung Television for Rs. 57, 000. Just after the warranty got over horizontal lines started coming up on the TV and it became virtually impossible to watch. Samsung said it would need Rs. 22, 000 to fix the TV since there is a "loose connection"! Since the TV was not in warranty I would have to pay. I was shocked that such a costly TV should go bad in such less time. Just when I was thinking that I was...

Dear sir I had lodge complain with samsung customer care on phone as well as on line & on email so far there response is poor unclear.Every one has recorded answer as company policy, which by large mean nothing is to be given under warranty or the company as no more responsible for warranty as term used tamper not covering underwarranty. I had given my mobile for repair in their gallary vide bill number[protected] dated 24/10/2013...

I am purched samsung laptop on 28.10.13. from flipkart. Since 17.11.13 windos 8 not working.
What Happened : I am looking picture on laptop after closing face plate system got slow and no any command taken so did it power off after that power on i am trying to do start recovery but not started.
I do complaint every day to samsung custmer care no.[protected] from 21.11.13 (give me complaint refrence no. [protected] from samsung)...

I have complain for samsung microwe oven...i called call centre for repairing my microwe in mid of nov 2013...they send thed technician and he coated price for that product-600 and service charge-260... Now for the same product they are charging -760 and service charge 300... I spoke to them but there respons was not at all good-From this no i spoke to them[protected]...i am not happy with the service of samsung microwe people...i request...

I purchased a Samsung DUOS GT-S7562 model phone in July and I had to go to service center 3 times with multiple issues(Slow performance, Audio jack issue Battery backup and frequent hanging issue). where they are simply performing a factory reset and still the issue persist. Since, I am working for a corporate company, I cannot afford to be with a phone that doesn't work properly as I have to keep calling people, attend meetings and...

I have talked to Samsung customer care and CEO's Email Desk for a problem resolution regarding Order Id 1196408 and nobody has resolved it hence writing over here. When I placed the order, with Samsung eStore, there was a cash back available for three banks standard charted, hdfc and icici. I used a icici debit card and made the payment and successfully placed the order. I called up the call center to check when the cash back would...