Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11175
Unresolved
7712
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 680

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
varun vikram singh
from Lucknow, Uttar Pradesh
Report
Copy

don't care about my complaints

Address:Lucknow, Uttar Pradesh

VARUN VIKRAM SINGH
ph [protected]

I bought a Samsung laptop in march since the the laptop had several issues and has been to the service centre 5 times in 8 months
the item replaced in my laptop since purchase
1. motherboard
2. hard disk ( gave me a blank hard disk without the proprietary os ) 6 months have passed since several complaints but no response from Samsung side
3. hinge
4....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cdmpradeep
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led TV not working properly

Address:Bangalore, Karnataka

I purchased a Samsung LED TV from GIRIAS, Marathahalli Bangalore on 16th Oct, 2011.

Model no is UA40D5000PRMXL

Serial no is 19973ZEBA00332k. Cost is around Rs.55, 0000

For the past 6 months there is shade coming horizontally on the top half of the TV Screen.

We contacted the samsung customer care thrice and after their visit, they asked us to pay Rs.22000 for repairing the above...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Raghu Nandan Bitra
from Vijayawada, Andhra Pradesh
Report
Copy

Received a fake Samsung 32GB Microsdhc Card Class 10 with SD Adaptor

Address:Guntur, Andhra Pradesh

I purchased Samsung 32 GB Micro SDHC Card Class 10 from www.ebay.in on 04-Nov-13. Seller ebay id is elante_one, and he shipped a fake/unauthorized item. And also he did not ship any valid invoice bill for the same. The packing of the product was faulty. The card did not work from the day I received. I contacted ebay regarding this issue, and I was told to contact Samsung authorized service personnel. I contacted samsung service center where...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurdeep Kalsi
from Mandi Gobindgarh, Punjab
Report
Copy

replacement of phone

Address:Fatehgarh Sahib, Punjab

TO THE NODAL OFFICER sub: Replacement OF SAMSUNG Glaxay S4-Minni. (M.No. GT-19192ZKAINS) Sir, I am very much disappointed with the services of SAMSUNG MOBILE. I have faced many times of problems from the purchase date. about my SAMSUNG Galaxy S4 Minni handset. I bought SAMSUNG Mobile IN THE LAST Month from REHAN MOBILE CENTRE, SHIV COMPLEX, GURMANDI, LUDHIANA, CONTACT[protected], VIDE CM NO. 3668 on date 11/11/2013, during...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Haimanish60
from Noida, Uttar Pradesh
Report
Copy

waiting for your co-operative support for this issue

Address:Bangalore, Karnataka

dear sir/madam,

This is the complain with the reference no. [protected]. facing a lot of problem due to non availability of cell phone. already mailed for this issue but problem has not been resolved yet now. as i don't have cell phone to use. in proper responses by service center. there were a lot of question where were to be answered.

question were as follows..
1) why my cell phone shows repair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit59
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung LCD TV part change and incomplete information provided by Service engineer

Address:Gurgaon, Haryana

Dear Sir,

Jsut a brief of the issue:

I own a Samsung LCD TV which I have purchased in September 2008 of 16500 Rs. Recently in November 2013 I faced an issue of video in my TV means no video was displayed. So I logged a complaint ([protected]) on Samsung Customer Support, Service engineer visited to see the TV and he suggested that it's power supply part need to be changed I agreed and pay him a sum of 2700...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prateekshri85
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud samsung looting customer by selling duplicate parts in laptop

Address:Surat, Gujarat

Dear sir

I purchased a Samsung laptop (NP300E5X-A0BIN) online through snap deal . WORST LAPTOP never recommend Samsung laptop selling fraud product not has technology on sep-2013, after many issues with snapdeal I got there laptop,
As I received laptop its driver dvd not in working at all complained snapdeal but still not no solution, so I decided to download it from Samsung website,
My problem with Samsung...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sindhusrs9
from Mumbai, Maharashtra
Report
Copy

stay away from this company

Address:Hyderabad, Andhra Pradesh

I HAD SAMSUNG GALAXY 3 CELL PHONE, WHEN THERE IS A PROBLEM WITH NO IN CUMING AND OUTGOING CALLS WERE NOT WORKING IT WAS SHOWING ERROR AS EMERGENCY CALLS ONLY EXCEPT THAT THERE IS NO ANY PROBLEM.

WE VISITED THE SAMSUNG SEVICE CENTER AND HANDOVER THE CELL PHONE. OVER PHONE THEY INFORMED THAT MOTHER BOARD HAS TO CHANGED, WE HAVE TOLD THEM WE WILL CONFIM SHORTLY.

NEXT DAY THEY CALL AND INFORMED THEY HAVE CHANGED...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kkmatai
Report
Copy

Faulty Led Screen

Address:New Delhi, Delhi

Hello This is regarding the defective screen of my samsung 40" LED. The screen has already been replaced twice and the defect came again.Its'a horizontal Line which has stated appearing on the screen covering almost 40 % of display area. I have been requesting samsung to properly check all other components of LED but the technical team overheard it and replaced the screen second time without doing proper diagonasis of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gokul Subramanian
from Gurgaon, Haryana
Report
Copy

Worst experience at samsung showroom

Address:Chennai, Tamil Nadu

I went to Samsung showroom @ Express avenue on 25 dec. I just want to enquire about Samsung galaxy note 8 n5100 & experience its features in showroom as this product has very good review, Not only that my cousin bought the product & gave very good review. I asked a person (lady) who is working in the shop. She said, there is no such model in samsung and she said, in 8.0 inches, only samsung tablet is available. I was just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun pawaria
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

second time complaint regarding samsung refrigerator

Address:Rohtak, Haryana

respected sir, i bought a samsung refrigerator on 30.11.2012 from pankaj electronics 36, palika bazar, rohtak-124001. in april month, we started to use the refrigerator. Before this we were using our old refrigerator. but in April we started to use this refrigerator. but after 10-15 days, the refrigerator was out of order. i filed a complaint and the engineer came to us and said the compressor will be replaced as it has been damaged. and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukeshsinghisking
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service from Samsung Service center and told Lie from Customer care Operative

Address:Hyderabad, Andhra Pradesh

I bought Samsung galaxy grand quattro. I had some problem with LCD but It was in good position o[censored]se I was using it and touch screen was working very fine then I submitted my phone on 16 Nov at Tirumala Communications Samsung service center. Kukatpally PIN 500072, Phone:[protected]. At time of submission they said that there are only LCD problem and approx charge will be within 4000. as written in attached receipt. They didn''''''''t...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maheshneelam
from Jaipur, Rajasthan
Report
Copy

defective set supplied samsung galaxy star pro

Address:Kanpur, Uttar Pradesh

Dear Sir I hv purchased one samsung galaxy star pro GT 7262 from Singhwani telecoms Somdutt plaza kanpur on 20.12.13. same day it creates problem with a note : unfortunately process.googles.processcom stopped working; i spoke to Singwani telecoms immediately on mobile no - [protected] then i was suggested to restart the set. restarted the same and it's started but process become slow. as of now it touch pad not working as it looses...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhananjayshrm
from Mumbai, Maharashtra
Report
Copy

Malfunction of mobile

Address:Kolkata, West Bengal

i bought a samsung core 8262 and i have not even used it for a week it started creating problem, the phone is getting switched off automatically, for this i have visited service center almost 6 to 7 times, but didnt got any permanent solution. And the way service center people behaves it ridiculous. For further review contact me on [protected]. But this is my personal suggestion to customer plz do not buy any samsung core 8262....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sindhusrs9
from Mumbai, Maharashtra
Report
Copy

Samsung service center branch manager doing fraud

Address:Hyderabad, Andhra Pradesh

I GOT SAMSUNG GALAXY 3 CELL PHONE, WHEN THERE IS NO IN CUMING AND OUTGOING CALL WERE ACCESSED THROUGH MOBILE AND IT WAS SHOWING AS ONLY EMERGENCY CALL ONLY. WE VISITED THE SAMSUNG SEVICE CENTER AND HANDOVER THE CELL PHONE. OVER PHONE THEY INFORMED THAT MOTHER BOARD HAS TO CHANGED, WE HAVE TOLD THEM WE WILL CONFIM SHORTLY. NEXT DAY THEY CALL AND INFORMED THEY HAVE CHANGED THE MOTHER BOARD AND FOR WHIHC I HAVE TO PAY RS.8000/-. WE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
ksaumitra
from Bengaluru, Karnataka
Report
Copy

LED 46" Display Issue

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I had purchased a Samsung LED 46 inch TV in march 2012 and had paid a handsome amount of money approx 1.10 lacs for the sam. Since last 2 days, which is even less than 2 years since the time i have bought the TV, there are some line appearing on the screen (Have attached Pic of the same for your reference). When contacted your support numbers, they had send an engineer to visit the place who also charged me a handsome...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajputknit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung 40LCD TV - Horizontal Lines just after 1 year 1 month

Address:Bangalore, Karnataka

Hello, I purchased Samsung 40 Inch LCD TV on 15 AUG 2012 from Reliance Digital in Phoenix Market City Bangalore.It worked fine for 1 year and then in 18 AUG 2013, it developed a problem of Horizontal Lines on screen. I called Samsung service, they said panel has to be replaced. Cost = approx 20000 Rs. It is just 1 year guys and I bought the TV in 40 K and now it is worth nothing. On this above context, I am requesting / appealing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pramod8091
from Hyderabad, Telangana
Report
Copy

Display problem with samsung tv LED 40 inches

Address:Nalgonda, Andhra Pradesh

Dear Sir, I bought samsung tv for 60, 000 INR and tv started giving display problem(part of screen is coming in black) in just 4 months. Then I registered a complaint calling samsung customer care, local executive related to samsung came to my home and checked my TV. He said he will come back with some other executive and went off. Then I repeatedly called him and visited local office but there was no response. Now they reply back asking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nangiasharad
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Bad Panel in Samsung LED (2 years old TV)

Address:Mumbai City, Maharashtra

I had purchased Samsung LED TV D6000 (32") close to 2 year 3 months back which now has issues with the LED Panel as per Samsung technician. Almost 6 months from original date of purchase the TV went through Motherboard replacement and now another issue with panel. I have been trying to follow up with customer care for past 1 week and there has been no efforts from Samsung to update on the status. What I hear from the customer rep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SULEKH
from Rajura, Maharashtra
Report
Copy

screen lock call not connected

i'm sulekh thakur, , , i buy a hendset samsung galaxy pro duos, model no. 7562 in 2 month ego... but i face many problem in this handset, , , , after screen lock my handset is not connected any calls, , , , my sim set automaricaly diavert mode... i go to samsung service center but i'm not satisfide because my problem not solved... the man problem is connectivity sencer, , , , i request please as soon as solved my problem, otherwise...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy