Samsung India Complaints & Reviews

Dear Ms. Ruchi Jaiswal With reference to the above mail (with previous complaint no [protected]. 9/9/2013) I have been assured that, if i feel any problem i may contact you. further i would like to inform you that i again faced the problem in my samsung handset's (Grand Quattro) hardware within the same month. This time i am facing problem in headphone's keys as it is working properly. On facing this preblem i...

we contact just dial and asked for samsung service center number..they gave samsung tv spot service center number [protected] arulantony..he came and said motherboard is problem and took the motherboard and collected 3800 Rs..later he said he cant repair it.so we asked him to return the money and mother boardback. he said he will return within 3days.but 1month over he dint return it.so please help us in getting our money and motherboard back....

Hi,

I bought a Smart Microwave oven on 30th Oct. from Sachdeva Sales, Bistupur, jamshedpur. All goody words and commitment during sales. Now not even ready to listen. Worst dealer come across so far.Abo[censored]ely not customer centric and making people against brand.probably my last purchase for any samsung product.

Installation of microwave not done so far. Continuously chasing then a guy turn up, rude enough to...

Dear I m madhuha bought my mobile samsung s duos 7652 through online on 9th December 2013 along with my friennds nobody has this problem only on mobile. I know how to update the mobile and technical issues. Many times called customer care and they told to give in service center requesting they said mother board has changed thy taken 20 days to change &amp check. with out phone for 20days we thought problem was solved but within two...

I have been facing this problem since last 6 months with my Samsung LED TV which was purchased in August 2011. There is a black line covering half my screen and hence unable to watch the upper portion of my 40 inch LED TV since September 2012. Initially this line would go off post 15-20 min of switching on the TV but post few month this line became permanent. In May 2013, I had an engineer visit my place and he very bluntly concluded that...

COMPLAINT NO-[protected] LODGED AT SAMSUNG. FOR THE LAST 6 MONTHS THE NOT COLING PROBLEM OF MY FRIDGE HAS NOT BEEN SOLVED . AFTER NUMEROUS TELEPHONES ONCE A WHILE THEIR MECHANIC COMES MAKES US TO SPEND MONEY AND STILL THE FRIDGE IS NOT REPAIRED. 18 OCT 2013 MODEL-RT45MAIS SERIAL-29934DAS500270P PURCHASE DATE NOV 2009 COMPLAINT SEPT 2013-NO— [protected] FOLLOWING ARE REPAIRING EXPENSES I HAVE INCURRED SO FAR AND STILL THE FRIDGE...

Respected Sir, I bought samsung led 3d smart tv on[protected] from sales india ahmedabad bill no.78653. recently my tv colour change, I complaint for it, so service engineer visit and reported your led panel problem and replace it estimated around Rs. 25000/-. Most of people who bought led tv samsung suffer a same problem so company's led tv panel is faulty. In very short time how this led panel down? so company's responsibility...

After repeated emails and interactions with the Samsung teams, what they have done is again asked to submit the mobile to technical centre and now they are telling that it got corrected and experiment one more time. why should i accept back the product which is faulty since manufacturing and had created lot of issues in short span of time. Samsung should give the customer friendly solutions. However they are not listening the customer...

Dear Sir,

My Mobile IMEI no. got corrupt when i update the software in my mobile from SAMSUNG authorised service centre.
Now They are saying it is due to my fault.Although my mobile is out of warrenty but still i want to know how can it possible?

IMEI no. of mobile is security concern it got corrupted by itself How?
They explanined me it is due to use of pirated software.

But my...

I purchased a samsung mobile model GT-S5312RWAINS from poorvika shop on vinayaga chathurthi day 9.9.2013. From the very beginning the phone screen is not working properly, ie, there was a problem in swipe. the phone was hanging. We took it to the poorvika shop for repairing. After a week when we collected, it was still not working well. They directed me to approach samsung service center to set right the problem by correcting and reloading...

We were very happy to buy a samsung LED 40d5500 last year, but as days passes we started to face some problems in the TV, we have under impression that this might be the problem of cable operator or our DTH problem. we have bought our new DTH also but the problem remains same or i can say it increases a lot. Some times Audio got muted and some times TV's display doesn't work. We have also called to dealer and company executive...

I have purchased a Samsung GTI9082 Galaxy Grand Duos phone and it is under warranty period.

I have configured active exchange server email. It is working fine in all features except one particular feature. To give you an example, I have received a email from Mr.ABC of Samsung India Ltd and this is lying in my inbox. I want to forward to this mail to my friend Mr.XYZ. So I opened the mail and clicked "forward" and...

Dear Sir/Madam, I purchased a fridge (Samsung model no. RT23AVMS1/XTL)in January 2008 and soon after I was attacked with Kidney failure and rushed to CMC, Vellore in March'08. I underwent a kidney transplant at the age of 32 and was there for a year. When I returned I stayed in different places to avoid pollution and I wasn't able to use my fridge. Now when I finally settled down in my flat I started using the fridge in September...

i had bought new Samsung mobile GT-S5282. within one day from the date of purchase its touch screen&netowrk stops working properly. when i go to samsung service station mobile arena(howrah). they denied to replace it and require it. So if i buy product and it does not funtioning properly and i have to put it for atleast 15 days for repair then SAMSUNG should not lunch such dilapidated product. there is no right to cheat the consumers....

Sir, i had purchased a battery no.-AB46365/BUC/NU[protected] from a shop(Bambi Communication, Faridabad) on dated 16.06.13 but now this battery is not getting charge or after full charging, back up is upto in minutes. I went to your service centre in Faridabad & they said, this battery is out of stock & you will get this battery after 3-4 days. Now you tell me, why should customer bear for your manufacturing fault, you have to...

I purchesed this mobile on dt 7/6/12. Two time I repaired this phone from Kiran mobile care .when thired time this phone has a fault on dt 13/10/201 then I went to care centre. After the testing of set the reception madam says the mother board is faulty. The repair cost is Rs 2800/-. I ask her to any other fault in this phone.She says no othier fault in this phone.(For your's information that time I received the call, s from this phone...

I purchased Samsung Galaxy Note 3 on[protected]. After using I noticed that it gets heat up even during normal use like browsing the pictures gallery. It gets over heat up during battery charging. And the battery lasts only for 2-3 hours after a full charge. On[protected] I went to 'The Samsung Plaza' from where I had bought this phone. They advised me to clear RAM after every use which I was already doing. They told me to do...

l bought samsung s4 on 28/08/2013 in İstanbul, Turkey . l always used s4 with screen protector and case but on 09/10/2013 green strips appearaed on my screen after one hour all screen controls lost. Then i gave the phone samsung service, i was sure that the phone would be changed in warranty but they said that there was a milimeteer size scratch on the inner screen. I am sure that i never fell the phone or the phone never got shocks evenThere...

Hi I made a complaint of the water dripping issue on 13 Sept 2013. The inside back wall of the refrigerator has water droplets accumulating and dripping. The trays and the vegetable basket too have water condensing on, as well as inside it, resulting in water dripping onto fruits, vegetables and rendering them stale. We have to keep small utensils all over the refrigerator to ensure it doesn’t drip on injections/ medicines and other eatables...

Hi Team,

I had registered a complain (No# [protected]) on 20th of Oct'13 for the replacement of my Samsung refrigerator Model#RT26FARZASP purchased on 2nd Feb'13 (Invoice attached) from Reliance Digital showroom.

1st Instance: I had raised a complain in April'13 when I found that freeze cooling was not happening. I had requested for replacement that time as well. But service center people have...