Samsung India Complaints & Reviews

I have a 4 year old side by side Samsung Refrigerator Model-RS20NRPS5/XTL Ser:17874ABSD00005D. It worked fine till about a month ago when the cooling was not good in the fridge part of the refrigerator. Called the local Samsung dealer in Kozhikode, Kerala and as per their instructions, the 549 liter fridge was hauled over to the dealer. One month later and they are still checking the problem! Either they are totally incompetent ignoramuses...

Samsung why do same reply is send when already have informed that you keep the instrument. i am the user and i know the instrument has the problem. who likes to waste time. it has been more than 7 times it has to send to service centre becasue of the manufacturing defect. as per my below last mail, i will make it sure that people know across the World that buying a Samsung means buying usless products. next week, i will campaign...

i am old customer of Samsung, as per your warranty contract 6 months of Bluetooth device, i produce my device to near Samsung service center they refuse me to repair the product. plz kindly look this matter. Product Description Name Manash Mukherjee Product Bluetooth sound device Model No BHM1700IKECINU purchase dt. 15.10.2013 use only 6 days after that it is not working produce to service center 07.11.2013 service request No. [protected]...

I had puchased a samsung galaxy s4 mini on 6th november 2013.Its iemi number is [protected] [protected].Fom satyam electronics 4 bunglows bill number 68335.As i started using the phone there was an network drop problem.How can there are such problems in new mobile phone? Due to this this i had to face many problems.I have given the phone in the samsung service centre in Andheri west.If a person have to use a defected piece why do...

I purchased Samsung Galaxy Tab -2 GT -P 3100 for 16000 from samsung authorised dealer, when dealer sold and Product box also shows for 16 GB in built memory, But always Tab shows 11.77 GB as inbuilt Memory, and the product is also not upto mark always there is problem with inbuilt memory, if total space of programmes are less than ! GB balance spaces it shows only 8 GB. This issue i took up to with dealer he responds and says what is there...

Dear Sir

I purchase one Mobile SAMSUNG S4 (IMEI [protected]) from M/S Vaibhav Mobiles & Electronics, 1-2-194/218/10, Shop No 10, Surya Kiran, S.D.Road, Secunderabad - 500 003. Vide Invoice No 2895 dated 18.07.2013 but so far I have not received complementary S.VIEW COVER.

Kindly take the action and send S.VIEW COVER (Black Colour) as early as possible.

Thanks & regards

From:br...

my handset Samsung galaxy s4 bought on date 01/09/2013 IMEI being 357376/05/049400/7 the phone battery is in problem..its just been 2 months...and I tried into 3 service centers in the city and no one is trying to solve it.they are just saying to come after 15 days..phone keeps on switching off even full charged and shows battery low. there is no good response from the service center and they are not trying to solve or register my complain...I...

BODY LINER CRACK AUTOMATICALLY AFTER FEW MONTHS AND SERVICE CENTER NOT TAKING ANY RESPONSE. SERVICE CENTER NAME BABA SERVICE AND WHEN I TALKED WITH PATNA ASM PRAKASH PRASAD AND BSM MR. RAVINDAR THEY ARE NOT TAKING ANY INTEREST AND ONLY POSTPONDING MY COMPLAINT-- COMPLAINT NO [protected]. KINDLY LOOK INTO THE MATTER ASAP....

Sir/Madam, I had bought a Samsung Washing Machine from Nasirabad (Ajmer) Rajasthan. Its dryer is not working properly. I lodged the complaint with the local vendor but i didnt get any useful response at all. I am totally fed up.Lastly I am writing to you that my faith in Samsung has gone faint and if this time i did not get some positive result, I will never go for any Samsung product in future. Vishnu garg mob no .[protected] regards,...

Hi,
I purchased a samsung galazy s4 in july 2013. The phone fell down from my hand yesterday and there was a crack in the so called "gorilla glass" which you guys claim has passed the hammer test. After that my hone stopped working. Since its just a 4 month old phone it should have been repaired under warrenty but you guys refuse to cover it. Firstly how did the "gorilla class" break by just a fall and secondly...

Sir, I am a fan of Samsung products.Very recently, I purchased one Samsung 46F5500 Smart LED TV on 31.10.2013 night 7pm under Diwali festival offer at Shri. Meenakshi Fan House Pvt Ltd, 10K/1, Trivandrum Road, Palayamkottai, Tirunelveli-627002 (Phone No:[protected] thro Bajaj Finance. In the night, i went thr the specifications and found that the 46F5500 has a panel refresher rate of 60Hz and i was interested in 120Hz. So next morning...

I have a Samsung Tablet which is not functioning properly. I have lodged complaint on all possible channels that they [samsung] prescribes; 1) on their website using the form for complaint 2) sending e-mail to their responsible people 3) sending message/complaint on their Facebook webpage 4) lodging complaint on their customer care number The lack of any response evidences that Samsung does not care for customers and merely boasts...

----- Forwarded Message ----- From: Punit Shah <[protected]@yahoo.com> To: "support.[protected]@samsung.com" <support.[protected]@samsung.com> Sent: Friday, 8 November 2013 2:22 PM Subject: Re: FW: Fw: Order 1181824 - Credit Card Statement for Ashish For me service is not given, I have already made the entire payment on my CC. The credit will lie in credit unused and will get adjusted against the EMI. What is disheartening...

we purchased TV on 22 .9 .2013 from lotus elrctronics, which stopped working within a month, complain was filled and your technician checked it. report was given that panel is not working, we asked company to replace the TV submitting all required documents to Mr Shamim area manager in BHOPAL (M.P) on 23 .10 .2013. it has been more than 15 days now and we have not given proper response. we want immediate replacement of T.V, and we hope better...

I BOUGHT A SAMSUNG SM 40D5500LED TV AND AFTER SIX MONHTS USAGE THE HORIZONTAL LINE ON DISPLAY APPEARS AND THAT COMPLAINT ID :[protected] WAS CLEARED AND AGAIN THE SAME PROBLEM PERSISTS AND ASKING 25000 RUPEES FOR THE REPAIR WORK TO BE DONE AND DOES NOT COMES WITH WARRANTY. WHAT SHOULD I DO NOW. BY PURCHASING THIS LED TV I HAVE TO SPENT 50, 000 RUPEES FOR A YEAR TIME. TOO MUCH COSTLY MORE THAN A BMW CAR MAINTENANCE PER YEAR. PLEASE...

Respected Sir I have purchased Samsung Galaxy Grand for Rs.18887 on 23rd October from Mobile Store, Nirala Bazaar, Aurangabad. It has defect that the sensors work automatically (the call disconnect automatically. the message get typed and sent automatically). The very next day I went to the mobile store and tell them the problem, but they told me that many applications are running in the background, that is why this problem occurred. On...

This is Shivaji Kadale from Hyderabad Andhra Pradesh I am Purchase Date 05/02/2013 Samsung Galaxy Note II. Cost amount 38500. But All body paint Broken. I going to Authorization Service Center Executive told u your mobile not cover under warranty.. but showroom told u your warranty 1 year all parts or body any problem to replacement. Thanks & Regards, K Shivaji [protected]...

Hi, I have placed an order of placing the order & paid fully on Samsung estore & haven't received my phone even after 7 days. I was told that I will be receiving the phone on 2nd Nov itself. When I call customer service, they have no clue about the status of the order and say the courier company's website is not opening. When I call courier company, they have no idea on the location of the package. To top it all,...

Dear Sir, Pl. go through the below attached emails which are part of my correspondence with Samsung E-store. You will find that on 29th July I receive email from support.[protected]@samsung.com that my registration is complete and coupon code is under generation and again I receive email from same email ID on 5th August that registration is complete and coupon code is under generation. Now on 13 Sep. 13 I receive email saying that my Invoice...

I am having Samsung refrigerator, model no-26 GCPN. I have registered complain on 2 nd November, mentioning cooling problem of refrigerator. Engineer from Samsung co. Visited our home and told us to visit again on 4 th November to resolve the problem, but still, no one has contact us. Kindly do the needful Vipul Mistry Mob[protected] [protected]...