Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 23, 2024
Complaints 18886
Resolved
11172
Unresolved
7714
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 691

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priyu1980
from Pune, Maharashtra
Report
Copy

Complain about the Split AC

Hi

I want to complaint against Samsung India Ltd,I had bought a Split AC from Samsung in April 2011 and It has been giving continuous problem.Each time the gas of the AC leaks and the person comes and fills and does not tries to find what is the actual problem.This year again same thing happened on 29th March 2013 and then again on 3rd Sep 2013 ,I got the gas filled for 1500 rupees and then same problem started on 6th Sep 2013...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abilash_adithyan
from Bengaluru, Karnataka
Report
Copy

Pathetic service for newly purchased Samsung S4 with many complaints

Address:Bangalore, Karnataka

Hello, I am Abilash and my friend purchased Samsung S4 phone couple of months back from Bangalore Samsung Smart Cafe, Bangalore, India. Already, we have given the phone to the service center twice because of severe heating and hanging issues. Both the time, they said that the problem is resolved but even today the phone gets hangs and also the battery goes off suddenly. There are about 4 executives who have interacted with us and the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
itsgk
from Mumbai, Maharashtra
Report
Copy

not delivering the jbl headphones

I have purchased samaung grand quatrro in the offer period of free jbl headphones.i have enailed the invoice of mobile and adress and some more necessray details but i havent got any rply from the company .my mibile number is [protected] and my email id is [protected]@gmail.com. please take an immediate step so as i can avail the fre ofeer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohan_ 1970
from Delhi, Delhi
Report
Copy

IRRESPONSIBLE ACT BY ENTIRE SAMSUNG

I purchased Samsung LCD tv and suddenly it was showing double images. Complaint was lodged ( Ref No-[protected] dated 8.9.2013) and after making at least follow-up 25 calls to service center, service engineer had visited on 11.9.2013 and suggested to change LCD panel. Though complaint is not closed, he promptly collected service charge which he is not supposed to do. We were not happy with his diagnosis and asked service center to send some...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
charly george
from Kanchipuram, Tamil Nadu
Report
Copy

compressor complaint

i have purchaised a Samsung ref RT 26 FARZASP on[protected]. my compressor got complaint for the second time and there was no response from any customer care (Chennai).even the names those who i spoke itself was fake. three executives spoke to me with all fake names . keep up your valuable service like this !!! not even the retailer and your dealer are worth holding the position....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashok k shrivastava
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gear- set damaged

Address:Jabalpur, Madhya Pradesh

i have Samsung washing machine WT 7600 , at present , the disturbed sound comes from washing tub , i inform the Samsung service center , Jabalpur ,service engineers comes and saw the gear-set and says it is old model and its gear set is STAR type , at present QUADRA type available. so it is very difficult to repair or replace it. i requested you to send the gear-set of Samsung Washing Machine, Washing Tub Gear-set of Model no....
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
R
raky.mondal
Report
Copy

DON'T SERVICES.

Address:Murshidabad, West Bengal

TO THE SAMSUNG LTD. my laptop purchase in 9 months running and sum problem in my laptop. I going on Samsung service center but do not solve my problem. the laptop sum problem of "dont format on using pendrive(flash drive)" ,"driver working out of some days of formating, and another problem . please solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jimmykantesaria
from Pune, Maharashtra
Report
Copy

Faulty mobile phone device replacement

Address:Ahmedabad, Gujarat

I have purchased samsung galaxy s4 mini mobile phone on 6/8/2013(dd/mm/yyyy). My phone is under warranty period. I was facing some software related problem with my phone so I went to samsung service center, they examine my phone and confirmed that it is software related issue and it will be done today only. They took 5 days to solve my problem and now they are saying that it is the problem related to motherboard. So demanded to replace the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mechyguy83
from Mumbai, Maharashtra
Report
Copy

smartphone complaint

Address:Chandigarh, Punjab

Following problems i am facing from very frst day i bought he phone 1. Mostly it comes out of reach whenever called. 2. Company claim that phone has 2 GB internal Memory. phone gets extremely slow or hang out if spcae covered gets more than 400 MB. i am unable to understand why you call it smart phone if i am unable to access the applications. i bought phone on june 23 2013 and form that day onwards i have visited three times service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikram1984
from Sirsa, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung LED

I purchased Samsung LED February 2013. (6 month ago). But after 4 month a huge problem came in LED. No power came in my LED. I saw it Service center. Samsung center repaired it, But after two month same problem again with my LED. i Complained. But they gave me no reply and problem as it is. After some time Service Center closed in Rohtak. So Please help me.... My Complain no - [protected] But Samsung engineer no reply after 5 -Sep-2013....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
vedanthamr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LED 40 INCH TELEVISION CHALLENGES

I have bought 40 inch LED television through Vijay Sales which was delivered on the 1st July 2013. Upon installation, which was carried out by the company technicians I have faced challenges in the picture which started giving trouble, After my formal complaints the same was attended and the technician has recommended some changes in the connectivity for better viewing. ever since I have some challenges are other however managed all these...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
P_SANJAY_NAHAR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE NOT RETURNED AFTER SERVICE

WORK ORDER NO HTSK0817012 DATE 17/08/2013.

We had purchased Samsung mobile on 08/04/2013, but it got repaired (Display was not working) and being in the warranty period we had given this for service to HI TECH SOLUTIONS which is a AUTHORISED SAMSUNG SERVICE CENTRE, address: old no M9B, New no 83, Anna Nagar East, Chennai 600102, PH 42317014.

The service Centre representatives have deliberately postponed the repair...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi2989
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy Grand Duos I9082

Hi, I Raveesh Kapoor bought your samsung Galaxy Grand Duos Cell Phone in which I am facing a problem of Network as none of the sim is giving me any network on it. I am unable to use any telecom GSM sim in it. And I submitted it to one of your Service centre in Moti Nagar where they lost my original Bill of my Samsung Cell Phone and after that they are asking me Rupees 4,000 to fix it and its still under warranty as a continuos user...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjiv250
from Yarada, Andhra Pradesh
Report
Copy

Failure to issue electronic coupon for Samsung Smart Duo Offer

Address:Pune, Maharashtra

I had applied for electronic coupon for Samsung Smart Duo Offer (Serial Number- JAKY98FD3A3V7RP) on 17th July 2013. The e-coupon was supposed to be generated within 15 days. After 3 months, now the status is showing request rejected. When I contacted the customer care, they said that the Invoice was not proper. What does it mean that the invoice is not proper? Required information was uploaded on the website as well. In last 3 months,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pkgupta147
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint reference no. 8423896679; washing machine not working since 14th august

Address:Kurukshetra, Haryana

On Wed, Sep 11, wrote to Samsung Customer care: Dear Sir My washing machine has been having regular problems since the time of purchase. I had logged a complaint reference no. [protected] on 14th august. On 16th August, samsung technician visited my place an removed the parts, however they have not replaced the parts and/or fixed my machine since then. I will really appreciate, if my problem can be resolved at the earliest. I am hoping...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mandorg
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Fridge Blasted

Our newly purchased Samsung Refrigerator Model: RT55KZRSL1 blasted blowing up 3 rooms of our house. I am adding pictures with this complaint. Even after 4 weeks of such a serious incident customer service has not turned up yet with any positive solution or compensation. This could have been life threatening if anybody o[censored]s were at home during the incident. This has caused severe losses to us both monetarily and mentally to my old parents...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vijendra singhparmar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung s4 flip cover not deliver after complaint and 45 days complete

Having put first complaint with Samsung and providing the IMEI nunber I still haven't got my flip cover delivered for S4. This is not acceptable, when someone purchases your product from your website trusting of the features and facilities, no one expects to get cheated like this. My phone order id: 1164423 Your Gift Tracking Number is BC7-60044 To: vijendra.[protected]@tcs.com From: Samsung <noreply.[protected]@samsungindiamarketing.com> Date:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kapil parashar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem this coupon code . This is error on already available coupon code.

Dear sir, I HAVE PURCHASED SAMSUNG LAPTOP-MODEL. IT HAS DISCOUNT OFFER OF MOBIL SAMSUNG GALAX YOUNG RS.4250/-. I HAD NOTIFIED THE COMPANY ABOUT THE SAME. IT HAS GIVEN ME COUPON CODE ALSO. I WANT TO PLACE AN ORDER WITH SAMSUNG ESTORE. WHENEVER I OPEN THE ESTORE SITE IT SAYS THAT THE MOBILE IS NOT IN STOCK. I HAVE CALLED THE SUPPORT CENTRE ALSO. THEY SAYS THAT WHENEVER THE STOCK WILL BE THERE THEY WILL NOTIFY ME TO PLACE THE ORDER. I HAD REGISTERED...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arunavasen2002
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating with Customer by Service center

Hi i have a SAMSUNG Galaxy S1 phone which was not working. so Gave it to samsung service center in Bangalore jayanagar office. they checked and told the LCD display need to change which will cost arround RS.6200/-. So i asked them to go ahead and repair it. They next day they called from service center and informed me that my Phone is ready and please visit to their service for delivery. after I reached to service center they kept me waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabhkhanna04
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MANUFACTURING DEFECT IN SAMSUNG NEWLY PURCHASED SMARTPHONE GALAXY GRAND-I0982

My name is SAURABH KHANNA and living in Patiala City-147001 (Punjab). This is to inform yout that I had purchased a Samsung Mobile (from a DEALER) model GT-I9082 of Rs 18000/- on 09th August,2013 at Patiala but after 25 days mobile started giving problems like it frequently Hangs, Bluetooth stopped working, Speaker Phone got dead. I went to the Samsung Service Centre, Patiala (XPERT COMMUNIATIONS, CITY CENTER PATIALA) for the resolution on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy