Claimed

Samsung India Complaints & Reviews

3.1
Last updated May 6, 2024
Complaints 18888
Resolved
11175
Unresolved
7713
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
546
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 690

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
ieshuu
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product sold

Address:New Delhi, Delhi

I bought samsung Core in Sep-2013 and from day one I faced issues with it. The phone will switch off suddenly no matter how much battery life is remaining. It happens atleast twice a day and when I took it to service center on 28-sep-2013 I was told that I will get phone call within 2 hours. I received a call from service centre and they said to call on sep-30-2013. I tried to call them on[protected] and no one was bothered to answer. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Darpan Grover
from Hanumangarh, Rajasthan
Report
Copy

pathetic customer service

Address:Gurgaon, Haryana

Dear Concern, I am one of your irate Customer . I had purchased Samsung LED 32" T.V. Model NO. : 32 EH 4000 recently. 1.While unpacking the same i could not find the wall mount. 2. Upon calling the customer care, i found that the mount will be made available by samsung as of their technician will install it. 3. After booking a docket no :[protected], i found that the same would be installed at charable basis of 814/- Rs which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murugavel.v.b
from Chennai, Tamil Nadu
Report
Copy

No spares says service center and unilaterally decides to take the TV back

Address:Chennai, Tamil Nadu

From,
V.B.Murugavel,
Flat-A, Block-A, First Floor,
Dev Apartments, Baby Nagar,
Velachery, Chennai - 600 042.

To,
The Concerned Official,
Consumer Complaints.

Sir,
I purchased a 42" wall mounted Samsung TV in the year 2007. Recently when there was a power dip at home, the TV went off and after that is not working. On powering on, the screen flickers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prapulkumar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't purchase samsung galaxy s3

Address:Pune, Maharashtra

I had purchased samsung galaxy s3 mobile in june 2013 which costs 30, 000 rupees. The day one onwards I noticed that phone is not getting charged normally. It was taking entire night to charge 80 percent battery. And strucking in the middle of applications. I had given it in samsung service center at aundh in pune on 21st sep 2013.withihn one day they called to collect phone.They did nothing except installed os again. Because of their...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
d.p.shukla
from Bengaluru, Karnataka
Report
Copy

BATTERY BACKUP

Address:Kanpur, Uttar Pradesh

SIR, AS PER YOUR ADVICE I VISITED YOUR SERVICE CENTER AT GOVIND- NAGAR KANPUR ON[protected] VID COMPLAINT NO 19574 REGARDING BATTERY BACKUP & MOBILE HEATING. YOUR SERVICE ENGINEER DEPOSIT MOBILE SET >& CALL ME NEXT DAY. FOR DELIVERY OF MOBILE SET. NEXT DAY WE RECEIVED BACK MOBILE SET & CHECKED REGULARLY FOR 3 DAYS AND FOUND THAT OUR COMPLAINT NOT REMOVE TILL NOW . I AM FACING MUCH PROBLEM . PLEASE ADVICE FOR REMOVING THE...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mangesh Mandhare
from Patan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am Mangesh Mandhare From Pune I have purchase new S DUOS s 7562 mobile from 28 -aug-013 but not working properly ,

Address:Pune, Maharashtra

I am Mangesh Mandhare From Pune I have purchase new S DUOS s 7562 mobile from 28 -aug-013 but not working properly, Mobile Problem Hang & restart, I am 1 -sep -2013 going to S.S. Enterprises from kadam plaza near bhartividyapeeth Gate katraj pune this is samsung autorised service center . the service center person registered complaint and tell me mother board problem, this item is not in stock iam order to samsung and mobile is ready...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
garima wadhwa
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior of employee and bad service

sir,
i bought a samsung galaxy tab 2 for rs 16490 on 1562013 from vijay sales at kohat enclave delhi.after just 2 months tab got some issues like restarting, display and network .i went to customer service center in rohini delhi sec 8, 5 times every time they just do the formality and while asking that why the same problem occur again and again the guy misbehaves also and said i didnt tell you to brought that tab and all.i completely...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somananu
from Pune, Maharashtra
Report
Copy

Defective LED TV sets

Address:Pune, Maharashtra

I have been facing this problem since last 8 months. There is a black line covering half my screen and hence unable to watch the upper portion of my 40 inch LED TV. In May 2013, I had an engineer visit my place and he very bluntly concluded that we need to change the panel and the same would cost Rs. 24, 000. This is not reasonable as in just 18 months of purchase, I need to spend Rs. 24, 000 for repairs! This is definitely a case of selling...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ranjana gill
from Dehra Dun, Uttarakhand
Report
Copy

plasma tv under guarantee not working properly since the day of purchase

samsung plazma tv model no -ps51E8000 sno-MQM33pcc900150 was purchased on 12-11-12 and have still in gauranted period.Since the day of purchase it was not working properly and many complaints have been lodged with the local dealer m/s Vishal Sales, Dehradun(UK).Being agerived, the complaint in this regards was lodged in the local dealer as well as with the samsung.It is regretably mention the fact that inspite of the complaint the out of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rahuljain9
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging problem

Address:Bhind, Madhya Pradesh

Name -Rahul jain Mob - [protected] Email - [protected]@gmail.com Dear sir, Maine 6 month pahale samsung galaxy young gt 6312 Rs. 8500 mai liya tha lekin ab usmai charging Problem ho rahi hai problem ye hai ki kabhi to charge hone lagata hai kabhi nai hota hai samsung care Mai complaint ki to wo kah rahae hai ki easi koi problem nai ho rahi hai kyo Ki jab unake yaha charge par Lagate hai to charge hone lagata hai sir mai is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
rohits_1975
from Rajapalaiyam, Tamil Nadu
Report
Copy

Not Received my S4 Mobile Cover

Address:Kota, Rajasthan

Dear Sir/Ma'am,

I am purchased Samsung S4 Mobile Dated 16.07.2013 in Kota (Rajasthan) fromone of your authorized dealer that time i think some scheme is going on on S4 and we will received our mobile cover from the net but atill i am not received any information or my cover. My phone IMEU Number is 357196 / 05 / 475290 / 7Model Number is 9500 Dealer Name is : Hello Mobile, 28/99, Gumanpura (North), New Colony, Main Road...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kangra, Himachal Pradesh

Dear Sir, I am very sorry to point that that Customer Care Centre at Dharamsala is not giving satisfactory service. I am holding a double door frees vide its Sr No. 0879 Model No 25SBPS. It is painful story within eight months Samsung Service Centres, Dharamsala charges more than Rs 7000/- from me but the Refrigerator yet to function properly. Samsung Engineer replaced compressor on January 26, 2013 and charges Rs 4000/- under...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
snljngr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPLACEMENT /REFUND

Address:Hisar, Haryana

Dear Sir/Madam Myself Sunil, I bought a samsung galaxy s3 on 16 Aug 2013. But shows defect in its display like black spot in dark I try to submit the hand set to Services centre on 22 aug 2013 but they didn't accept any problem. I mailed to samsung CEO office they help me to submission of the handset my complain no. [protected]. On dated 12 sept 2013. But now they are repairing the handset as it was a manufacturing defects it should...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivavip
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers in LED TV servicing.

Hi, I bought a Samsung TV about 2 years ago from Singapore with international warranty. Now I am facing problem with the TV is if I switch on the TV, volume is getting off after 15mins running. I called to Samsung service centre and registered a complaint(ref [protected]). Now service centre people are telling that the charges are INR 5500+tax(service/labor) for representative to visit plus additional charges for spare parts if anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mmnk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horizontal lines on Samsung LED Smart TV (UA46D6600)

I have 2 year old Smart TV from Samsung (UA46D6600). It started displaying horizontal lines. It is very disappointing to see such bad quality product from Samsung. There was only one line and after the engineer from Samsung came to repair and made the TV must worst (displaying lines all over the TV). Samsung engg is telling some hardware is defective. I am trying to get this resolved from Samsung and not getting proper response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gordhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

23LED Model no UA23F4003 , Sereal no 23543ZND403624X

Address:Kutch, Gujarat

we have purchased Samsung LED -23 Model no UA23F4003, Sereal no 23543ZND403624X bill no-2850 Dated 09.06.13 from Meera Electronics -Gandhidham Gujarat, in Name of Laxmi Dandwani, Address SVF-29, Adipur, There is some fault in TV since 10th August, have intimated Delar, and Service Center, Rep of Service senter taken TV for repair on 26th August, and After same one time they have Installed (Says Penal Repair) but TV was not started and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeem
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy grand GT-I9082 is not working...

Address:Mumbai City, Maharashtra

It's just almost 2 month, i have buy the samsung galaxy grand GT-I9082 and i m facing problems like its get hang regularly, 5-10 times in a day...even most of the time google play stop working...its work too slow...i have 2 same cell phones both are useless...even i have heard from many people that this cell ( samsung galaxy grand GT-I9082) is hail...now i think company must stop selling out this useless products...and even the should...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak kamnani
from Pune, Maharashtra
Report
Copy

deficiency in services

Address:Nagpur, Maharashtra

i am suffering from deficiency in services of samsung. my handset was not charging so i visited service center of the same for 3 times. till now they have not resolved my problem. i am really fed up with the services and the communication of them. i have asked them for refund or replacement. kindly assist me with the same and help me resolve the problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivakumar Durai
Report
Copy

Replacement of LED TV panel

Sir/Madam, Two years back I brought an LED TV of Samsung around Diwali time on part EMI basis & 0% interest. from last 14 days there is a line coming on the screen & after repeated calling the dealer they sent an Samsung engineer to check the TV. They are saying to replace the panel which will cost 29000/- & will have one month warranty. I spent 58000 to buy the TV, which within 2 years the panel has to be replaced. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zain Multani
from Indore, Madhya Pradesh
Report
Copy

Laptop cheap quality and warranty issue only in 5 months

Address:Indore, Madhya Pradesh

Hi, I am really disappointed with the service of laptop and only in 5 month getting problem. the attitude of entire service channel is disgusting and their NO CARE ATTITUDE for customers is worrying. Most disturbing thing is that, even escalating to their CEO's desk, the problem is not attended.I really need attention as the screen of the laptop is broken and its not worth to me now.as in the second month charger got crashed now...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy