Samsung India Complaints & Reviews

Please provide as much information as possible...A MAIL THAT I SENT ACROSS TO SAMSUNG THE START OF THE BIGGEST MISTAKE I HAVE EVER MADE: I PURCHASED A SAMSUNG GALAXY S4 FROM THE SAMSUNG OFFICIAL DEALER IN LINKING ROAD BANDRA WEST. SINCE THE START I WAS FACING MINOR ISSUES WITH THE PHONE. WHEN I WENT TO THE DEALER HE ASKED ME TO SEND IT TO THE SANTACRUZ SERVICE CENTRE. SERVICE CENTRE VISIT NO 1: WHEN I SENT SOMEONE ACROSS TO...

I have purchased a Samsung mobile in the month of May 2013. Suddenly after 3 months the WI FI was not working. I sent the handset to the Authorized Samsung service centre (SABSONIC, 12 Loudon Street, Maruti Building, Kolkata 700 017) where they said that they will inspect the handset and tell me what the problem is in abut 3 days. But even after one week, they now tell me that the phone is "part pending" & that they have...

Please provide as much information as possible...i got a new samsung laptop on dated 29 Aug 2013,i paid for this 28000/-rs, because of i trusted on the brand of samsung but between 4 3 day my laptop stoped wroking same internal problem i trying to contact custamer care they have taken my complaint before 3day ago but they nothing sowl my problem...

ch information as possible...I bought Samsung cdma mobile model no sch b 559 last year,now few keypad buttons are broken and need to be repair or replaced, but non availability of body/Keypad of mobile in the market or in Samsung service center force to dump the mobile and need to buy new one set,if the company discontinue old models, should insure there parts easily available in market for few years........

I have purchased new samsung core model. After 2 days its touchpad not working, when i gone to shop from were i purchased they said it can be now handled by samsung care. I have gone to care centre and they said it required software upgrade and they done. But another day same problem occurs. I asked for change of phone and they refused and said that it can be checked more and after that it will replace, My question how i believe that the...

Now I have only one month to end up warranty period of my mobile. Before 11 month worth Rs. 17,000 I bought gt s 7562. from 2 months It has some problem, But to show it for service center I have lost its bill receipt. I told the dealer to take some charge from me and prepare a duplicate bill but he isn't. The shop is at Nashik MG road, His name is Imran Shaikh. He is behaving with me as a rude person so please help me. I went to...

Please provide as mI own a Samsung Galaxy S Duos – GTS7562 Handset since 1st Feb 20013. Since the purchase I am facing a problem in it. I already visited several times to Samsung Service Centre and details are as: Service Centre Visit details: 1. 23rd Feb 2013 – (Job Sheet No – not available). 2. 12th March 2013 – (Job Sheet No – not available) 3. 23rd March 2013 – (Job Sheet No – not available) 4. 20th April 2013 –...

I have purchase Samsung full auto front loading washing on 14.01.2007(model no-R1043 EW/XTL) from Munna Electronics,Hazaribagh,Jharkhand.Due to abnormal sound I inform samsung customer care ,complaint reg no-[protected] dt-05.07.2013.Service engineer came to my house checked machine and said there will be rust in drum and to clear the rust they took my machine at service center,After two month back they get back machine in my house after replacing...

I had ordered (Order Number: 1174924) a Samsung Tab 2 from the Samsung India Store on 26 Aug 2013 at Rs.15057. Till date neither i have received the product nor any information on the product. I discussed this issue with the customer care department and they assured me to resolve the issue within 48 hrs, but the issue remains the same. No action has been taken to resolve the issue and no information regarding the same has been provided to...

Please provide as much information as pHi Samsung, This is suresh, i bought the "Samsung Metro DUOS C3322" mobile on 18-April-2013 on the below mentioned address Details are the details: [protected][protected] Moorty&Sons (SAMSUNG SMARTPHONE CAFE) SHOP NO.31, ADITY ENCLAVE, AMEERPET, HYDERABAD-500016. PHONE:[protected] Invoice No: 495 Model No: SGH-C3322 METRO IMEI No.: [protected] Battery...

Dear sir I have purchased the mobile Samsung galaxy note II on 25 th of December 2012.. From the date of purchase till today I have visited the service centre more than four times for some or other reasons. I really regret to inform you that despite of spending such a large amount on ur luxury phones I am not satisfied. What I really feel is that we customers are being cheated by you by providing us faulty handsets. I have given my handset...

I had ourchase samsung laptop on 13/7/2013 with Smart duos offer. In this offer samsung provide galaxy tab 2 with discount of Rs 7000. I submitted all the details required by them and also called customer service about my status of offer. Customer reps told me dont worry you will get your offer very soon but after 1 month I got email saying that your are not valid to get this offer because your laptop S/N is in correct. I wrote the S/N which...

I have Samsung chat 3222 (C3222) there are 3 complaints.. 1) everytime i want to download any application.. it first show "downloading" and then "cancelling" and sometimes shows "download jar invalid. 2) sometimes it restarts automatically even many times a day. 3) recently encountered a new problem that i can't connect it to personal computer using USB port or bluetooth. Please solve my problems as...

I bought washing machine on 8th Aug 2013,few days after around 20th few coins inadvertantly went inside drum plates thereby producing loud noice ...called serv helpline and first sent a servman without proper knowledge of it argued no coins inside it is vibration of metal stand etc. ..later on my compulsion took two coins finised his job without verifying a final touch...next day same problem came contacted helpline sent another serv.man...

I had purchased a samsung 46FHD46D6600 smart LED 3d TV at Rs.1.25 lakh in 2011. The TV's dispaly panel got damaged last month as per samsung technician, a service request was made to replace the display panel vide ref no.[protected] on 23/07/2013, after ten number of followup to smasung call center local service center, Samsung yet tom respond. I am surprised to see the service capability challenge of samsung claiming to be India's...

Date: 30.08.2013 Dear Sir, I have bought a new Samsung Galaxy Note II mobile phone on 12.11.2012 (within the warranty period as per the Company’s Warranty Scheme) for Rs.36400.00/-. On 13.08.2013 while I was working on the said phone, it suddenly got hanged up, so I tried to switch it off and restart again, however, it did not switch off either and I have to take out the battery for the same. After replacing the battery when I switched...

I had complained about faulty noise coming from my Tv on 24.08.2013. complaint no.[protected]. I got call from your engineer on 26.08.2013 for the same. He told me that this is common problem in this Tv & asked for model no of my Tv so that he can come with the new speaker. As I was in office at that time, I called your service centre next day. I was told that engineer was on field that time & will call you afterwords. Till date your...

I ordered a smartphone Samsung Galaxy mega 5.8 from Tradus.com on 21st Aug 2013. The seller was "supercamdeals". The product delivery was quick, so got the product in hand on 24th Aug. The box was sealed and upon operating the phone i found out the very first time that the ear speaker was not working. Only on putting the phone in loudspeaker I was able to hear the other person. When I demanded the seller for replacement of this...

I have purchased the Samsung galaxy tab 2 device back in July 2012. In Mac 2013 the device could not power up. I sent it for repair at the Authorized Samsung dealer in Gardens Midvalley. They say the motherboard has failed and got it repaired/changed. After a few month now in August 2013, the same issue happened where I can't start up the device. Sent it again for repair in the same center and they sat the motherboard again has failed....

I Purchased Galaxy Note2 (Order No : 1155636) under smart upgrade offer using HDFC BANK CREDIT card from Samsung India e store I returned my old phone and they told refund will be done in 1 month. Last month i reached the customer care and they said they i will be refund on august 16 but stil it was not refunded. My Order is 1155636...