Samsung India Complaints & Reviews

I have purchased Samsung S duos in Rs 9700/- on 10 September 2013 but after one month i have many problems with it.The charging port is not working so phone is not charged properly. the speed of phone is very low and HD video also not play in it( i also install required App for it). I totally unsatisfied with this phone.

I HAVE PURCHASED SAMSUNG LED TV MODEL 40D 5000 FROM RADIO HOUSE BHILAI CHHAATISGARH ON 26/10/2011. AFTER WORKING 13 MONTHS WITHOUT PROBLEM BUT A BUT AFTER 30 MIN IT BECOMES O.K. HOWEVER AFTER 7 MONTHS THERE IS PERMANENT PROBLFTER 13TH MONTH THERE IS DISPLAY PROBLEM ON ONE SIDE OF RIGHT TOP CORNER, STARTED FLAGGING IN RIGHT TOP CORNER IN PANEL .ABOUT 3X5 INCHES PORTION IS BECOMES BLACK. COMPANY ENGINEER VISITED MY HOME AFTER COMPLAINS 3-4 TIMES. AFTER CHECKING, HE ADVICE ME TO REPLACE PANEL & ITS COST IS Rs. 260000/-

AS PROBLEM DEVELOPED JUST AFTER 13TH MONTHS, I REQUEST COMPANY TO REPLACED THE SAME IF NECESSARY IN MINIMUM POSSIBLE PRICE BUT AFTER COMPLAINS NO OF TIMES NO RESPONSE COMING FROM THERE END.
I GONE THROUGH LED TV COMPLAINS & REVIEW, I CAME TO KNOW THERE IS COMMON PROBLEM IN PANEL IN ABOUT 20% PROUDUCT IN RIGHT TOP CORNER PANEL.


R P JHARIA
BHILAI CHHATISGARH

Complaint No. [protected] Had registered a request for installing an AC in my newly rented room. I recently shifted in this apartment and the owner had provided us with an AC that needs to be installed. I had been following up with the care centre, and the only response I get is, someone will attend me soon, or the address i mentioned is beyond the installation person area of service. At times the request got closed without my notice. I am not sure, how genuine response this post would get. But it is highly discouraging for me to invest in Samsung anytime in future.

Reference to complaint number [protected]. I Naresh gupta living at B-216,
Rohini, Avantika, Sector - 1, Delhi . our television is not working properly. its screen have patches and sound is also not audible.I have complaint many times at customer care but all in vain. I am really frustrated by Samsung. From last month i have complaint at least 10-20 times at customer care but no satisfactory result found . your company engineer visit our home to repair it. sometime he took the television to the workshop and return it after 3-4 days but no satisfactory report found . The problem in television is remains the same . i am really sick of your services and advise other not to purchase any Samsung product. Do repair our television at earliest.

My s3 is only 4 months old. And it has all the problem in the world a mobile phone could have. It is abnormally heating up after use of only 10 minutes. It is charging very slowly. I put it on charging whole night and it charges upto 50 to 65% only. I have visited service center several times every time they take my mobile but couldn't solve the problem. They only promise that the problem will be solved but they don't do anything. I am so frustrated with my phone that I almost spend 1hr a day to tell people not to buy Samsung products. It is so frustrating that I have invested my hard earned saving into this carp.

QUALITY OF SAMSUNG LED TV IS VERY POOR. I have purchased a Samsung 40” LED TV on 14/04/2012 from Viveks Adyar for Rs. 58000. The model no. is VA40D5500 and the serial no. is 2001 3ZNC200681B. We found black shade on the screen of this LED TV after three months from purchase date and we given the compliant to you on around Oct./Nov. 2012. I requested you to re-place the entire TV that time itself but you re-placed only the...

Hi on Sept 15th I bought a Samsung galaxy S4 and within 15 days the screen cracked in my pocket without any pressure whatsoever. I am even using a protector case which costed me 1000 Rs. There is no damage on the phone screen but internally the LCD was broken. I dont understand how it was possible.The service tech told me that i bent the phone while it was in my pocket. I assured him it was not the case and that my pants are very loose and how did it break internally? When I left office it was fine and when I came home it was broken. I had to pay 7000 Rs for this screen replacement. I came home and did some research and it looks like samsung S4 has this issue and 100s of people had the same problem. http://forum.xda-developers.com/showthread.php?s=78f137a63370a9f81e0ec5f3f138c6c...⇄ Its very sad as I owned a S2 S3 and S4 and I will never ever buy a Samsung phone again. Contact [protected]

Feberary 14, 2013, I bought a Samsung 60-inch LED TV. The use of less than five mouths there have been quality problems. My TV has sound but no picture, during which two times repair. The maintenance records as follows: The first replacement screen, the new screen has a dark line in the Middle of the screen. The second time replaccement screen too, there is sound but no picture. The same model, there were three screen quality problems, Samsung's products testing realty doing it? Stability of the product reliable ?

This is regarding a phone I purchased on 06/07/2013.I purchased a Galaxy S 4 with IMEI no-[protected]. Within two moths o[censored]se the mobile stopped working.It automatically gets switched-off.The battery also became pathetic and I have to charge on hourly basis for normal use.I gave approached customer care center in bapunagar ahmedabad and they did not something and returned the phone.But soon after my phone is hang and heat .Till now I have given it two times of going to service centre but your care is no book my complain and called to me your bettery is blow so no warranty and garranty phone. The device is folty. I want my money back either replace my phone.This is a pathetic attempt of your company to sell defective piece of hardware to customers.If you don't take immediate action then I 'll have to take legal actions. Regards vishal savaliya [protected]/[protected]

Dear Sir,

It is a matter of great regret that being a reputed company you cannot keep your commitment and cannot handle the corporate customers for further prospective business. I have booked one Samsung Laptop, Model no. SNP-300E5EA03, 1 pc @ 32000/- on 04.09.2013 from Samsung Plaza, E-Mall, 6, Chittaranjan Avenue, Kol-782. The sales person was Mr. Somnath and his senior colleague Mr Sanjay Sen, they had advised us to book the laptop immediately with a token amount to hold the stock and when the cheque of 32000/- will come they will return the booking cash and deliver the laptop on that day. As per their commitment we have given a token amt of Rs 500/- and received a proforma invoice copy having the advance amt confirmation. Now my cheque has come today from Sintex Industries Ltd, Kalol, Ahmedabad, Head office but now they are telling that they cannot supply the material in old booking price. We have to pay the increased amount.
But our question is why this thing happen when there is no clause in the invoice copy regarding the validity of the price. Moreover they have confirmed us that when the cheque will come after a month we can collect the material. This conversation was made in front of our DGM- Sintex who accompany me on that day.
But we are really astonished of their bluffing. They are literally cheating us on this kind of issue. They have not given us any intimation in between these days.
So this is my earnest request to take this matter on urgent basis and take necessary action to get the material as per the commitment and proforma invoice which is enclosed herewith for your kind reference.Please revert.


Regards

sir i am rajesh from hyderabad nizampet village andhraparadesh sir i have given my mobil samsung service centre due to low battery back not only 1 time given 4 times on the same problem but my issue not clear me yat i have give mobil at srevice centre [protected]-- tirumala communication f-16, gbr plaza 1st floor, as rajunagar, kukatapally, hyderabad-500081 & i have called to manger of service centre more than 6 per a day but he not lift ing the call so please plese clear my complaint as early as possible with regards rajesh [protected]

Naresh kr gupta B-216 sec -1 avantika, rohini New delhi Pho -[protected] This is refrence of my complaint number [protected] Regarding color television. which shows color patches all along the screen .I have also complaint earlier as longer from 25 days as visit of enginer visit thric as it took the tv to workshop but their is ni improment or satisfactory result seen the tv reamin the same .we have complaints many times at samsung care but no response so I am requsting you to you repair at your earliest Kindly acknowledge

i kanti kodwani purchased samsung ref model-rr2315tcapx on dated[protected]
on 2-7-2013 i complaine about ref is not working properly many technicians visited but there is no result,
i called many times at call centre no-[protected] and talk with many persons they always had only repeated complain,

the main person mr manoj- [protected]
mr tushar- [protected]
head-sumit naggar-[protected]
mr sangam-[protected]
they only committed to resolve the complain but there is no solution till today,
i expense many rs after calling that all person & executive

my contact-[protected]

Dear Sir/Madam, On 26th Sept we have lodged a request for servicing of window 1.5 ton AC which was bought in Aug'2008. The request number is [protected]. Your service engineer visited on 28th (Saturday) afternoon and after checking it, he said that there is some gas leakage due to which the cooling is not happening. He said that we need to take it to service center in Faridabad (where we stay) and the next day being Sunday (holiday) so he will pick it up on Monday morning. We recd a call from your call center regarding the same on Sunday...saying that it will be done on Monday morning. Nobody came on Monday morning so I again called up call centre and asked about the status. I was told that somebody will visit on Monday. Again nobody came on that day. Today morning I again called up the call center and after apologizing about the delay I was told the same story that service engineer will pay a visit definitely today. But till now nobody came. Just wanted to know what kind of servicing you are offering. Is there anybody who will look up to the matter and try to resolve it asap. I have a patient there at home and AC is not working. We are really facing problem due to it. Hope to see quick action on this. Rgds, Anil Kaul [protected]

Dear Concern I would like to inform you that I have purchased Galaxy Sduos in last year. Below six months I got a problem that is mobile strucked and not a quality product to equal to my investment. And below Six months product cost reduced to 13500/- I want to put up a consumer case based on price reducing below six months and mobile cover paint also shaded. regards Mamindla Kumar. +[protected]

Dear sir/madam, i bought a samsung 3d led tv from dammam, saudi arabia on 2nd of september 2013 bill no.43/266286, product: UA32F6100 32in serial no: 2YBX3MG9400062. however the tv display got damaged during transportation. i took the TV to the nearby authorized service center here in trichy, but, the service engineer without even asking for bill details told repairing cost will be Rs.25, 000/- approx. i even called the customer care, they told me the service engineer will call us. the service engineer (trichy) branch called me and told the same. i would like to inform you that i have paid my tax at the Chennai international airport as per the new law implemented by the Indian Government. i just want to know if it is not the display, what will cover in free service warranty. please reply. regards, benoy

>Sir, >> >I am the regular user of Samsung Make electronuic gadgets and equipments in my house and I had purchased LED TV having model No.32D60000-3d cmr 200hz/UA32D6000SRMRC and sr. No. 203332NB600419A. The said product was purches on 23/03/2012. Sir Unfortunately ths TV undergoes maintenance as vertical lines on LED screen were seen. On registering complaint, One of your reprsentative Shri.Desai visited to rectify the problem. On checking he informed that LED Panel of TV was faulty and total expenditure for replacement of same to be around 14, 500/-. I shocked that with in a just one year LED Panel gets faulty and ask me to pay around Rs.15000/- for rectifiaction of TV. >> >Sir, I begfully request you to consider by case symphatically as I am regular user of Samsung electronic equipments and kindly request you to do the free maintenance by replacing the LED panel with icrease of gauranty period. >> >Thanking You! >> >Yours faithfully, >> >Rahul Raut >> >[protected]

II given my samsung digital camera model no PL100 for serviceing on 4/9/13.After three weeks they informed me that the problen is due to camera barallel and this part not avilable so they cant service this.I purchased this 2 years before, and this had a complient of lence before three months and got sevice .Now they said that they cant service this.kindly do the necessary action.

I bought samsung Core in Sep-2013 and from day one I faced issues with it. The phone will switch off suddenly no matter how much battery life is remaining. It happens atleast twice a day and when I took it to service center on 28-sep-2013 I was told that I will get phone call within 2 hours. I received a call from service centre and they said to call on sep-30-2013. I tried to call them on[protected] and no one was bothered to answer. I called then Samsung number[protected] and the executive gave me another number [protected] and that number was out of service. I am not able to contact service center and I am suffering. I paid aroung 13300 INR for this phone and what I got is faulty phone. Why can I get new Phone or refund. Why consumer has to suffer

Dear Concern, I am one of your irate Customer . I had purchased Samsung LED 32" T.V. Model NO. : 32 EH 4000 recently. 1.While unpacking the same i could not find the wall mount. 2. Upon calling the customer care, i found that the mount will be made available by samsung as of their technician will install it. 3. After booking a docket no :[protected], i found that the same would be installed at charable basis of 814/- Rs which i found horrible. 4. Customer care told me that the installation is free till 1 month from the date on purchase which no one communicated to me while buying the TV which is again horrible and terrible. If it is so then some one should take pains to communicate to end user.Else there is no fun of selling the product . Hereby i will not purcase any samsung Electronics iteam henceforth and will not recommened to any one. with lot of pain Darpan Grover [protected]