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Samsung India Complaints & Reviews

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Last updated Mar 29, 2024
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Gurgaon
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122002

Samsung India reviews & complaints page 695

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S
srsyam
from Mumbai, Maharashtra
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Worst service center

Hi Few months ago had a problem with my Samsung LCD Tv.Sometimes video goes blank while audio is good.(Not every time).CC executive came and informed that tv should taken to their center.They taken to their.After 1 week they returned and no problem for 2 weeks with a cost of RS 2500.After that the same problem started.But we discarded.A month ago the same complaint happened,myself took the set to thier office.They gave me a work order...
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jaideepkjain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Panel Damage

[protected] Forwarded message[protected]
From: Jaideep jain <[protected]@gmail.com>
Date: Wed, Jul 17, 2013 at 5:09 PM
Subject: Panel damage of LED SMART TV
To: support.[protected]@samsung.com


Dear Sir,

Please note we have purchased on 01.05.2011 Samsung Model # UA46D5500RR 117cm (46) LED SMART TV, LED TV along with Samsung Microwave Oven - Model # CE1041DFBLX72., Product...
+3 photos
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richachimu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator is not upto mark

Address:Gurgaon, Haryana

Sir,

This is to inform you that I have purchased samsung double door refrigerator on 17-5-13 and the model is RT39DAGASL and the serial number is 53034DAD300504H. The problem with the refrigerator is that the vegetable tray falls down as we pull it out. from day one I am complaining for it as initially some engineers came as it is the new model,I had a word with them they told that u pull it with both hands u will not face...
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R
ramie
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving warranty and charging money

sir
I purchased a Samsung galaxy grand quattro I8552 just 1.5 months before. I found 2 days before that its battery is not getting charged. Next morning on 16/08/13 I went to service centre of samsung (ANSH Communication, Gurgaon) and got reply that " liquid logged in " and whole motherboard will be changed. Its cost would be around 4000 to 5000 rs . I discussed that " how is it possible because i take care of it...
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Sir,
I purchased a Samsung galaxy grand quattro I8552 just 1.5 months before. I found 2 days before that its battery is not getting charged. Next morning on 16/08/13 I went to service centre of samsung (ANSH Communication, Gurgaon) and got reply that " liquid logged in " and whole motherboard will be changed. Its cost would be around 4000 to 5000 rs . I discussed that " how is it possible because i take care of it...
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H
himanshu0422
from New Delhi, Delhi
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lack of proper service

Address:Delhi

i bought this mobile on[protected]. with in five months i submitted this phone to service center because of charging jack issue along with battery, which was duly fixed. then again i submitted this phone for the same issue with in month of early replacement(dated:[protected]. i received this mobile on[protected],the very next day[protected] i submitted mobile for repair, because when i got it back the mobile it got issue of FM played only...
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N
nkbansalin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service from service centre

Address:Delhi

We bought 315 Lt Refrigerator in Sep'2010 model RT32CDUX1/XTL/2010 & in June'2013 some problem observed in cooling & serviceman visited on complaint who informed that he rectified the problem & charged visit charges Rs.282/- vide receipt number 2832 dt 19th June'2013 (CR No.141587). After a month on 9th Aug'2013 the same problem again observed even escalated as refrigerator stooped ice making.

We...
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P
parthopg
from Jugsalai, Jharkhand
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Cash back 15% not refunded

Address:Jharkhand

Dear sir,

I had purchased Samsung note 2 on 28th of may this year with 15% cash back offer. I had done the transaction by ICICI Credit card and i ws told by Samsung representative that I shall receive the credit of 15% cash back directly in my bank account latest by June end. I had been regularly following up with Samsung but till now they have not yet paid me. kindly look into the matter.
I am attaching the invoice...
+2 photos
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D
doc_ashish47
from Varanasi, Uttar Pradesh
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Complaint

Address:Madhya Pradesh

Dear sir,
I have taken Samsung SIII phone from authorized Samsung dealer from DB City Mall, Bhopal worth rupees 29500/- last month on 08 July 2013. As soon as we came out of showroom after buying, it switched off of its own. We went back and representative said u would have pressed switched off button. Next day onwards the phone started behaving erratic. It used to switch off on its own and restarts again and again. We went to showroom...
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G
Gandh66
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Warranty

Address:Tamil Nadu

ear Samsung team

I have purchased samsung 40 inch LED 3D TV from Dubai. I am using it in Veppanthattai - Perambalur - Trichy - Tamil Nadu. Currently it gets switched off automatically after few seconds. I have registered on-line. I have invoice copy with me. But no service person has called us and even we don't know where to take for warranty service. I have not expected this kind of bad service from Samsung.
br...
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Address:Delhi

Hello Sir/ma'am,
I 'm manvil George, by posting my complaint here i 'd like to draw the attention towards the inconvenience which is being caused me to me .
I had purchased "Samsung S Duos GT 7562" on 26th may 2013, after two months phone got broken down.
i submitted the phone in samsung service centre (add: E-3 lower ground floor kalkaji n.d 110019) on 02.08.13
"Bill no. [protected]"br...
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R
ramakant2011
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Crash of panel of Samsung 46 Inch smart TV

Address:Maharashtra

I have purchased a Samsung smart LED TV from kings Electronics, Nerul , Navi Mumbai , Maharashtra on 11/5/2012 by paying Rs-92300/ by paying cheque No . Exactly after passing of guarantee period of 12 month my LED panel crashed. When I contacted to Kings Electronics, Nerul, Navi Mumbai they have shown lot of arrogance. His manager was trying to throw me out of his shop . His manager informed that it is a common complaint in Samsung LED smart...
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Surendra Singh Rawat
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSATISFACTORY SERVICES OF SHOPKEEPER

Address:Uttarakhand

Sir, I have purchased Samsung Mobile Phone (Samsung Galaxy young S-5360) from Danwal Moble Centre Ramnagar Dist- Nainital on 04 Jul 2013 vide bill No, 327 dated 04 Jul 2013. On 12 Aug 2013, incoming/outgoing has entrapped. On 13 Aug 2013,I have shown mobile to shopkeeper at Ramnagar. and ask him about the problem. He has simply said that inside of my shop mechanic is sitting so you give your mobile to him. After 30 minutes mechanic said...
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M
mohit.damwani
from Mumbai, Maharashtra
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Unhappy with the service center.

Address:Maharashtra

Hi there.

M not sure if putting complaints out here really works. but let me share a small experience of mine, when i visited the Samsung service center which is based in MALAD (W), MUMBAI.

I purchased Samsung Galaxy Grand in march this year. It was just a month after the purchase of phone, it started giving Battery issues.

I thought maybe because i have watsapp and internet on all the day, it...
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N
Nitin anant kadam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

panel lost

Address:Maharashtra

I Purchased led in Nov 2011 precautions not told by engineer @ that time which resulted to loss of. Display panel in month of AUG 2013 due to power fluctuations (as told to me by ur engineer) pls chk my details providing u complaint no.[protected]. Ur area manager Mr. Prashant kharote plus supervisor Ms. Sangeeta nagar giving rubbish answers... Not replying to me immediately inspite of several complaints... I WANT EARLIEST RESULT from SAMSUNG........
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A
anish20367
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SAMSUNG GALAXY MEGA 5.8

Address:Gujarat

I purchase SAMSUNG GALAXY MEGA ON 3rd Aug'13 at `10PM. Cost of Mobile was 24000/-. After First Charge of 7 hrs, it was operational on 4th Aug'13 Morning. This mobile i bought from Reliance Digital Store in Ahmedabad. I went to Bangalore on 5th Aug'13 & return on 8th Aug'13 night & Kept Mobile for chargeing. Next day, which was 9th Aug'13, I found that my mobile was not charged. I could not understand for the...
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webbrainy
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Mobile Phone

Address:Maharashtra

Respected Sir,

This is to inform you that my mobile as per the details given below has been lost by me while I was Boarding Bhavanagr Express on date 02/08/2013 at Borivali Station around 10:30 pm.

Name: Ashish Shah
Address: 4-A, 301, Paras Nagar, Shankar Lane, Kandivali West, Mumbai 400067.
Phone Model: Galaxy S3 I9300
Make: Samsung Galaxy S3
Last Used No.: [protected]
E-mail...
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A
Ahmed Sherbini
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunction in SIM card unit in the device

Dear Team,

Yesterday I've bought Samsung galaxy note 10.1 from Samsung store located in 21 street #233, Degla, Maadi, noting that I'm residing in Nasr City area. This was a recommendation from the call center (19900) who confirmed that it is the last piece left. During the purchase I've noticed that the box which contains the device was old & has many scratches, But I'd no doubt that it may be used or...
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neerajkumarsingh47
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective pieces

Address:Haryana

have purchased a Saumsung ref Model -RT 26FARZASP on 8 July 2013. The ref has a manufacturing defect and insulation material is coming out of it''s door. However after long complaints and a lot of engineer visits still I have been told that the piece is OK and no solution has been provided to me. Kindly help me and get my refrigerator replaced.
I had faith in Samsung brand but after seeing it''s services I am loosing...
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er.urrakeshkumar
from Burla, Odisha
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SAMSUNG LED MONITOR COMPLAIN 3 AUG BUT NOT ANY RESPONSE

Address:Bihar

sir,your engineer or service center are not any response to the customer also your online customer care center calling then only given sympathy on 6 aug engineer any how reach your address but not come,then 8aug calling customer care then suggest any how reach 10 aug on 8 pm,icall the 10 aug on 2 pm but customer care are speak 8pm wait engineer are come any how,but not come your samsung serviuce center is like fraud company,not value for...
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