Samsung India Complaints & Reviews

Hi,

Thanks for your representative Neetu Singh's reply against my mail Dt. 25th Aug,2013 and visit of your technician.

I am not satisfied with the kind of response/ reply I am getting from the company.

Even after my request through mail no visit of any Sr. Engineer to ensure that the problems which are coming in the machine, one after other will not arise in future.

With ref....

I am writing this complaint to convey to anybody intending to buy a Samsung refrigerator NOT TO buy it to save you years and years of pain. Especially in Bangalore, the Samsung service centres take the customers for a ride and dupe them giving very flimsy reasons. I shall give you one example. This is the gas recharge scam. your refrigerator would need a gas recharge every 2-3 years and you would be charged around Rs 2000/- every time....

I want to share the uncalled behaviour of the staff of Samsung Smartphone Cafe, Continental agencies, Sector 11, Panchkula, Haryana.

We went to the center to get a screen gaurd of grand quattro which we recently bought online from samsung estore. The person showed us a samsung screengaurd which according to him was of 300INR. Initially we thought it to be on higher side but as it was Samsung product so we thought of going with...

Hello , I am Pardeep Nandal . I have purchased galaxy s4 last month and i did'nt got its cover with it . when the company sent it to me via DTDC courier they did'nt deliverd it to my address and returned back to the company . So its a humble request to you that please resend the cover so that i can personally receive it from the courier service office . (Order no. 49D-33860) Thank you...

SAMSUNG’s ONSITE WARRANTY... i wonder if its of any use.. Its been more than 3 weeks, and I am running to market to get printouts even after having a samsung laser printer copier scanner at home. I have called them at least 10 times, sent several emails. No one arrives from samsung to repair it even after getting a ticket assisnged to arrange for someone's visit to check printer and repair/replace, as the paper is not...

I bought a SAMSUNG 32 inch LED TV (UA32D5000) in April 2012 from delhi. It worked fine for 15 months only. One day suddenly it started showing vertical line on screen. When contacted to the SAMSUNG service they checked and informed that Panel has gone bad and would have to be replaced. The cost of replacement is rs 16000 with just one month warranty. Service guy told that this a very usual problem with LEDs. I do not know what to do. I am...

Hello Sir/Mam,

I went to Samsung Service station "Maa Vaishnavi Servces,Vikas Marg,Delhi-110092" for my samsung phone repair on date 19th Aug 2013.
The executive has kept my phone and asked me to come for 3 days, When i went to take my phone after 3 days i checked my phone has still problem.
The executive told me that they were not able to fix the problem.

They guys asked for the services...

Samsung Service Centre and Samsung Support Team Sitting on CEO Desk is a big Fraud. My handset was having the problem of Wifi not getting on and Battery discharging very soon. Due to which i handed over the handset to M/S Service Point on 25-July-2013 and they after re installing software said battery and motherboard needs to be replaced which will be done soon and i handed over set to them which on asking on 27-July-2013 returned me by...

SAMSUNG AIR CONDITIONERS ARE WORST. I bought a samsung air conditioner in april 12..with in a week its PCB failed..it took 15 days fight to get it replaced that too in summers..then just after its 1 year warranty expired,its compressor(5 years warranty) failed..they said we will replace it with out any charge but only charge 4 service ie 450/-..but when they actually replaced it they made a bill of 1800/-..i was shocked..they said 450 for...

i bought samsung galaxy s 7562 about one month ago.it has charging problem,hanging problem,anytime it get switched off nd anytime it shows downloading screen but this time the major problem is charging problem.i went to the customer care three times in two days.i wait for long times to repair my phone but the employees are so lazy and their behaiour is not acceptable..after getting repair my phn it again shows the same problem nd phn is not...

Sir, I purchase LCD TV model no. LA32A550P1RLXL with serial no. 10263PCS200635B on 19/06/2009 by paying an amount of Rs.38,840/-. There is problem with the power panel in the LCD TV and on 10/07/2010, I have to replace the Panel Board costing about Rs.17,633/- and second problem on 01/08/2011 with changing the TCON PCB costing about Rs.2,000/-. Again, for the 3rd time, still facing the same problem and Service engineer is saying to replace...

Hi I bought a samsung LED 3D TV Model: UA46D6600. Just after 17 months o[censored]sage it started developing horizontal lines and LED panel crashed. TV had 12 months of warranty period and just after crossing its warranty we got problem with the panel. its not due to any physical damage but because of some low quality or defective panel. When we reached out for service center and call support team. They sent us a quotation for 36 K rupees for...

I have been facing this problem since last 6 months. There is a black line covering half my screen and hence unable to watch the upper portion of my 40 inch LED TV. In May 2013, I had an engineer visit my place and he very bluntly concluded that we need to change the panel and the same would cost Rs. 24,000. This is not reasonable as in just 18 months of purchase, I need to spend Rs. 24,000 for repairs! This is definitely a case of selling...

I had purchased Samsung galaxy S4 on 30th June from a showroom at premium cost of 39,500 Rs. I still haven't got the S-View cover which was promised as a free gift, a simple accessory which is available on ebay for around 300 Rs. but company claims to be worth 2500, nevertheless, some cover pouch etc. should have been provided along with the phone at the first place, but one has to register online for the free cover, which I did, and...

Name : Arunkumar Address : Plot No : G4, Sri Shiva Sai Towers, Pragathi Nagar, Meerpet, Hyderabad - 500097 Phone Model : Samsung Infuse 4G Last Used No : [protected] Contact : [protected] Email : r.[protected]@gmail.com How you Lost : It is Mobile phone thieves gang has stolen in Auto. Date of Theft : 21-Aug-2013 IMEI : [protected]...

From: Mahesh Kumar Bandi [mailto:m.[protected]@adityabirla.com] Sent: Wednesday, August 21, 2013 2:40 PM To: 'sanjeev.[protected]@partner.samsung.com' Subject: RE: RE: Regarding Bluetooth complaint. Dear Mr Sanjeev Till date my blue tooth has not been delivered on contacting today to your dealer he has denied to deliver the same. Please advise to concern to deliver on priority Kind Regards M.K.Bandi Phone[protected] Hand...

My complaint no is [protected] dated 08 Aug 13, Service technician visited and informed that PCB is defective and No replacement PCB is available. If require he can repair at his work place that too, if we land in our cost and risk.On 11th I have again complained through call centre but they informed they will forward complaint. But 10 day passed no action taken or no intimation either by phone or by mail. Request to take up the matter and...

Hi, I am a Samsung user from long time & i had believed that samsung really care about their customer but now my opinion is changed because from last 2 months i am not getting replacement of my earphone which i purchased in 549Rs. from your authorized dealer *SSK Retails Pvt Ltd. S-33,DB City Mall , Arera Hills , Opp.MP Nagar Bhopal. Pin No-462011. Tel No:[protected] on 09-May-2013 which Product code is GH59-10442A , Model...

Hi I am gurpreet and i want to complaint samsung service point which is near section chownk. i have GT-S7562 model and problem in set is less battery backup and i ask that in service point and they give me very long time after two months and that battery is also same problem then i gone again service point , they take my mobile and give me after 10 days and ask me that now it is my fine now u can use it but when i come at home and charge...

Dear Sir, I have purchased a Samsung mobile phone on 12/02/2013. But until now, I have visited service center about 3 times & all the these he is just formatting phone & giving me back. But the problem with the phone is it gets hanged while I used to call even when I am using the device without external memory card as they advised me to. Still the problem persists. Now I have given the phone to service center for servicing on 14/8/2013,...