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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 746

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S
Sachin Shandilya
from New Delhi, Delhi
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HANDSET WAS LOST

Address:Uttar Pradesh

Dear Concern,
Kindly blocked the EMI no because my mobile handset was lost on today evening(23/06/2012),Called up our number [protected] but he was not respond and he was switch off my handset tracker already update in handset but many unlocked software was available in market.so kindly blocked the EMI for this handset and confirm to my alternate number-[protected]

Handset details:-
Name-Sachin Shandilya
Model-GT5233(SAMSUNG)br...
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A
Anubhav Kaushik
from Mumbai, Maharashtra
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Not get technical support

Address:Faridabad, Haryana

Dear Sir,

I have recently purchase Samsung Omnia w. I have totransfer my contact tothis phone from my laptopbut from today morning no executive from smasung customer care is helping out for the same.I have chat with Mr, Vipul at around 10:15 in the morning,than Mr.....at around 15:30then Mr.Chander at around 18:30, mr.Chander told me he arrange call back & same will be done within 1/2 hr.but I received no call from them.Then...
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K
Kawaljeet Singh
from Mumbai, Maharashtra
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Poor customer service

Address:Faridabad, Haryana

Hi,

My refrigerator's compressor not working since 2-3 months. The customer care team in Faridabad are replacing the compressor every time, now it's 6th time when the compressor not working within 2-3 months. Samsung claim that refrigerator is stabilizer free but as per customer support team we have purchased the new stabilizer, but the problem still same. The customer support team are not able to find the root cause,...
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R
RNMathur
from Delhi, Delhi
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sennheiser not yet delivered

Address:East Delhi, Delhi

R.N.MATHUR , Delhi 23rd June 2012
I purchased a samsung galaxy note phone (GT N 7000) from HI Life solutions Delhi on[protected].Samsung has to delivered a sennheiser headphone to me by courier. But more than one month has passed but I have not yet received the headphone.My phone IMEI No.is 359548/04/793958/7
Now they says phone is returned by courier due to wrong address.when I cotact Bluedart Courier they told Samsung has...
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V
vinod.emr
from Mumbai, Maharashtra
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Cooling problem

Address:SAS Nagar, Punjab

I bought a new Samsung single door refrigerator one year back from Mohali(Punjab). Just after a month I observed there is some cooling problem and my refrigerator does not cool sufficient enough. Then Engineer came to my home and did some verification. Finally they took my refrigerator to the workshop and they said they have changed the GAS now refrigerator should work fine. Now I am again facing the same cooling problem. I logged a complained...
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A
Abhinash Kr
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Camera Failed

Address:Gaya, Bihar

Camera is not working. Whenever you want to click a image you will get a message in camera option that "camera failed".And also the cellphone get heat while charging. When. I went to service center they told me that you have purchase it on 13/02/2011 and your warranty period is over.I was shocked. As I have bought on 13/02/2012. On the date 13/02/2011 this model of samsung GT-S5360was not released in the Indian market at all.What...
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A
apoorva.b.raj
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stolen

Address:Bangalore, Karnataka

sir my cell was stolen by someone near by kattpadi while coming from Tirupathi to Bangalore today along with sony digital cam and my hand bag. so ples trace out the cell : B 5310- [protected] and mutilate its working...and i hav already blocked my cell no. which is [protected].

please do the needful and take the action as soon as possible....
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K
kalup82
from Vadnagar, Gujarat
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Fraud Promises by Dealer and Company

Address:Chandigarh

Dear sir/mam,
I bought a samsung 22 inch LCD on oct 2011 from Gupta Elecronics, Manimajra(Chandigarh). During purchasing he(Gupta) told me that you can install your LCD in wall as free for first time within one year. After that I contact to samsund cust care on 21 Jun 2012 at [protected] no. and tell him to my request as given Ref no. is - [protected]. After one Chanding Cust care contact me and told that This installation...
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P
P.P Singh
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Samsung Galaxy S Advance Handset

Address:Chandigarh, Chandigarh

I have purchased the new SAMSUNG Galaxy S advance - I9070 handset on 3rd June ,2012. I don’t know what kind of quality assurance has been used in manufacturing of this handset but it’s really pathetic to have been associated with Samsung. Below is tragic tale of which I have been victim.

From the very first day itself, I have been facing Network problem due to which my phone losses its network signals occasionally and...
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G
gurmeetchabbra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

free gift not received

Address:Faridabad, Haryana

Sir, This is to bring to your kind notice that I bought a samsung GALAXY Note GT-N7000 mobile on 29/05/2012 from Arrow Telecom, Shop No. 739/2, Link Road, Main Market, Faridabad Old, Bill No 9976,(TIN No. [protected]), IMEI No. [protected]. The dealer told me that I would be getting a free gift offer with in a week's time but till date I haven't yet received any gift. On asking the dealer again, he replied that the gift comes...
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B
bina kala
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service by company and repairs not carried out.Also three times complaints registered for the same.twice repaired but problem persists.

Address:Uttarakhand

I bought a split Air conditioner ,model no.ASI18FJ,from Gaylord Emporium,19-B,Rajpur Road,Dehradun.on 22 April 2008. They are Exclusive Samsung showroom.On 27/04/2009 the first complaint about this Ac was dealt with.I paid rs.1576/-for the repairs as the warranty period was over ,ie.22/04/2009.A second complaint was filed with the Samsung customer care for the same fault on 24/06/2011 but had to be withdrawn on 13/07/2011 as I was leaving...
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S
shail_mit
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator is not cooling at all

Address:Munger, Bihar

I have purchased a samsung make refrigerator Model-RA19FDLB from your registered dealer Sharma Electronics, jamalpur,Bihar on 21st March 2012. There is cooling problem in the refrigerator since the very first week of its purchase. Initially after repeated complaint to local customer care office, Bhalapur, Bihar, service engineer visted the complaint and repair the refrigerator and said oil has trapped inside its capillary. But after one week...
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T
TELELINK
from Dhanbad, Jharkhand
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DELAY IN SERVICE

Address:Jharkhand

Sir,

Sir,

Is there any strike or blackout in Overnite as the consignment delivered from

Ranchi on 16.06.2012, 18.06.2012, 19.06.2012 yet not Received at Bokaro

till today 20.06.2012 .Pl. update.

Details-

doc n0- [protected] dt- 16.06.2012

I have been asked to collect the items personally from tommorow as your Bokaro Branch hasbr...
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P
prachidwivedi
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sennheiser Headphones was not provided as it was in offer on the date i have purchased it.

Address:Haryana

I bought Galaxy Note on 1st June 2012. There was a offer that i will get Sennheiser Headphones free with it till 2nd June 2012. I bought this phone from Mobile Store. They registered IMEI number of my GalaxyNote on 1st June2012 and said that i will receive headphones in 15 days directly from Samsung. Now its more than 15 days, I called customer care many times but no one picks up the call. I emailed them as well but no response from Samsung....
+1 photos
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M
mangeshkhanna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of product from Shopclues.

Address:Delhi

Hi team,

This complain is in regards to the Non receipt of order from Shopclues.com.I had ordered a Samsung 8gb memory card and made payment through Debit card on 08th June 2012 and on the site they had mentioned delivery in 6-8 days but even after 10 days i haven't received my order.My order number is 1200318 .Team kindly intervene in this because even after sending mails to them nothing is working out here.kindly do...
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Pal Tapan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON COMPLIANCE WITH CUSTOMER COMPLAINTS

Address:North 24 Parganas, West Bengal

To
The Head of Customer Care Division,
Samsung Customer Service Division,
India.
Sir, I have register my complain with Samsung Customer Care Division on 13/6/2012 vide Registration No [protected]. I had been assured that with in 24 hours engineer will visit my home for necessary serviceing of my Samsung Tv. But it is a matter of regret that till 18/6/2012 no body from Samsung
Service Department has complied.br...
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V
Vijay Abt
from Mumbai, Maharashtra
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Mobile Phone not working

Address:Madurai, Tamil Nadu

Dear sir,

I have purchased a Samsung B7722 mobile from poorvika mobile(p) ltd madurai on
31.10.10. Now my mobile have a on/off switch problem ,due to this issue
i gave my mobile to your authorized service center in madurai for servicing purpose..At first they said it was a minor problem & we will rectify the same in 2 days.After 2 days I call to the service center and ask about my mobile and they...
+1 photos
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L
leenamittal
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

does not cool

Address:Gautam Buddha Nagar, Uttar Pradesh

This Samsung refrigerator is a horror show, everything that gets into it is full of fungus in no time , as it just does not cool. Despite my repeated complaints (3 in the last one month) , so called engineers ( who don't even have the knowledge of a primary school pass out) , who just come, fiddle with the refrigerator, make tall bills and always promise that it will start cooling in 1 hour. That one hour never comes, as it never cools....
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pulkit narang
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac not working.

Address:Shahjahanpur, Uttar Pradesh

ac not doing cooling and suddenly stops working....
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R
rupanka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for No Downloads by Samsung Apps

Address:Dimapur, Nagaland

I was browsing through "Samsung Apps" in my Samsung GT-C3312 Mobile for downloadable games.

As I was browsing through the site "http://202.87.41.147/samsung/...", I came across two games - "AlienMassacre" and "Cars2_GM". I clicked on the games on after another, to check out, if they can be downloaded.

Shortly thereafter, I got two (2) SMSes stating that I have been charged...
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