Samsung India Complaints & Reviews

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Samsung — defected mobile handset

hi sir /mam,

I had purchased samsung SCH -F699 cdma mobile on 11/03/2010 unfortunatly its not working in same day. i gone dealer and he changed my mobile battry but after 7 days its not working again i gone dealer again but he reply go to samsung service centre . so i searching service centre but i culd not found. again go to dealer he tell me the address darya ganj service centre world telecom centre . answer on behalf of world telecom centre battry not in stock come after 10 or 20 days but i cant wait . some one tell me the address service bharat communiocation bg -20 ground floor rg complex phone no[protected] at pahar ganj . his reply also battry not in stock come after 10 or 20 days . he tell me the address also rohini service center address sim solutions d- 12/195 sec -8 rohini phone no 42323285 and i gone there also but i am shock battri not in stock there also so iam fateup please do action aganist samsung mobile company .
thanks my mobile no [protected] .



regards
asif ali

Samsung — defective mobile handset

I have purchased Samsung mobile handset A 200 and from the date of its purchase, the vibration mode of the handset is not working. I have shown the set to the samsung service centre, but they failed to rectify the fault.

[protected]@yahoo.co.in

Samsung Galaxy SII — Damaged back lid by samsung CSE at repair centre

Hello Samsung, Lately my fone was not working. I gave it to samsung service centre at Kalyan-Rambaug. They replaced thee motheer board and returned back after 8 days. They handed fone to my younger sister and she returned back home, as I'm a working person i don't have tI'me. On 23rd I got thee fone and i saw I'm not getting thee network. I took thee fone back to samsung theey said theey forgot to attach antenna. And theey attached thee same on 24the and I came back. While on my way to office I realized thee back cover of thee fone was damaged from lower right side. It was a sharp and pointed cut. I I'mmediately called thee help line 32320808. They gave me thee managers name and number Sunil Katare- Televideo Services, No was [protected]. I spoke to hI'm and he said get thee fone back theey need to see. On 24the i gave thee fone back and again my younger sis went and theey said manager Sunil Katare not theere come back in evening. She went back and again he was not theere and not even picking up thee fone. My fatheeer spoke to one of your representative and he said its not samsung official shop. Its a pvt company running thee same and we cannot help you. I observed theere was CCTV running in thee tech area. I request you to help me get thee back cover replaced. I'm very disappointed withe your services. Run thee CCTV footage and check how theis fone back cover damaged. I also work in same field and theis is not thee correct way to refuse. Help me or else ill be escalating theis. My fone model is GTI9100 Galaxy SII. I hope i get justice withe theis forum

Dear Sir,

It would be great if you could share your contact details with us. Your trust is important to us and we want to help you with the problem you are facing. Please give us your contact details here - http://www.facebook.com/reliancedigital/app_[protected]

Again, please accept our sincere apologies and rest assured that there will be no further cause for concern.

Warm Regards,
Reliance Digital

Dear Sir,

We are awaiting your response as we would like to connect with you to resolve your grievance. Kindly share your contact details with us at this link - http://www.facebook.com/reliancedigital/app_[protected].

We will get in touch with you as soon as we have your contact details.

Warm Regards,
Reliance Digital

Dear Mr. Hussain,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Samsung — no network for a specific number

hi.my cell no is [protected], i dont have any problem regarding any other selection . but for last 5 to 6 days, i feel very unpleasant and feel unhappy, wheni fail to connnect to my friend, who is also airtel consumer, cell number [protected] after 10pm to 9pm.you know its breaks two heart, me and her.

so, i humbly request you kindly solve out ours prpblem as quick as possible, please! for what i will thankful to you and yours complain.
thanking you
zaid

Samsung has returned hand set stating that there was manufacturing fault & is being repaired. But still I have been facing the same problem. Network is fluctuating when data connection is on. Something concrete is to be done otherwise I have no other option than to move to consumer court.

Dear Mr. Bhupinder,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Dear Mr. Verma,



Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. Kindly ignore our previous comment we have forwarded your concern to our concern department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
Singh.[protected]@partner.samsung.com

Still no word from Samsung. My contact details are as given below
#1195 Sector 10, Ambala City. Contact Numbers: [protected] & [protected].

Hello Mr. Bhupinder,

Did the issue got resolved with your mobile? Please advise me.

I am also facing the same issue that Loosing Signal with the phone. Customer service center reloaded the phone software but the problem still exists.

This was my first Samsung mobile and I am totally disappointed & dissatisfied.

Hi,
I am also having the same problem. Signal drops totally and after restart it is OK again.
I have changed the sim also but the same problem exists.

Dear Mr. Narendra & Shivam,

If you coould remark on the link mentioned below then it will be great help for all o[censored]s facing problem with GT-I9070.

http://www.grahakseva.com/complaints/75174/samsung-galaxy-s-advance-giving-netwo...⇄

Regards,

Bhupinder Verma

Hi Bhupinder,

Though it's a delayed response from my end, I have posted on the thread.

I have brought the mobile last week, (8th sep 2012), I have faced network issues several times already. What should i do ?

rgds...vijay
[protected]

Exact same problem here.
In Panama i bought this model device, two weeks have passed, now I have network issues.
The phone loses data and voice signal.

samsung refigrator — not cooling

i have a samsung bio refrigerator model SR-34 EMB
it is not cooling last 3 days please check imminently

Samsung/Refrigerator — Not functioning properly

We bought a 300 ltrs double door Samsung refrigerator in hte year 2003. Now it is not functioning properly. pl. send the service engineer.

Samsung Refrigerator — Samsung Refrigator

Hi,

I purchased a samsung refrigartor (230 ltr single door). Its door is so hard to open that i need my both hand to open it and the door of the refrigator is dislocated too. I call Samsuns Customer Care 3 times. Everytime the technicin comes and releases the gas from ther refrigator and says that its ok now but the moment it starts cooling, the door starts jamming.

I called and saked for the replacement and they refused for the same.

This is the first time I've ever purchased Samsung product and its the worst product I've ever used in my life.

Samsung Refrigerator — Samsung customer care is not responding properly on my complaint

I baught a Samsung refrigerator on 11th April 2008 from Kanpur.

The refrigerator I baught was of flat back design...i.e. it do not have back cooling facility.
The cooling facility was provided by all of its 3 sides except door.
Refrigerator started swailing from all 3 sides.Only the door side is not effected.

We registered a complaint about this with Samsung customer care on 24th February 2009, my refrigerator was in Warranty period that time.

After so many follow ups they managed to send one of their guys to take a snap of the refrigerator.
That guy again took a lot of time, he managed to come to take snap, when he got time in 15-20 days.

From then to till date we are calling these people regularly to check about the status.
I have sent many mails on support.[protected]@samsung.com, again no proper response

Last week somebody from Samsung callled at my home and asked to submit 1900/- rupees.
My father asked him why we need to submit.
The reply was strange...that person informed him that as the refrigerator is now not in Warranty period u have to pay the money.

But my complain was logged in February...my refrigerator was in Warranty period on that time.The warranty last on 10 April 2009.

I am continuousily calling to customer care.The executive promises me to arrange a call back from his senior...but no call till now.
It happened 3-4 times till now.

I don't know how to handle it further.

i ppurchase 350liter refrigrator from spara electronic jagadhari workshop dtd 24.04.2009.my refrigator leave cooling dtd 26.04.2009.i comp. to dealer & call center.they reapair it.but again 15 day problem same.i comp. again&they come 10day after in between i do so many call on your call center & your engg.mr manish karnal.then 18 july mr pardeep s.engg. arrange me someone engg.from noida.he come and check the refrigrator and says manufacturing falut.then mr. pardeep (m.no.[protected]) say to me my refregator replaced in 15-25 day.but result nil.i ask today he say i want to repair.today cooling is nil. i wate your answer on saterday.then i go to consumer court.
thankig you
your faithfully
surinder sharma
kurukshetra
[protected], [protected]

Refrigerator — problem in working of machine

there some problem with the working of the machine. since months a very bad smell is coming due a fungus type formed on the motor .. please make an URGENT service ...

Samsung/Refrigerator — Not working

We buy the Samsung Refrigrator last year, with in span of one year the system stop cooling functionality, we lock a complain [protected], & regular follow up with service centre & once the engg. comes & verified the non working part.. We at the same moment orderthe part to samsung but the part is not in there stock as per samsung. & ask us to wait for three days. After the laong awaiting we are still on hold.

Is this is way the company is not able procure or not subjective for the part avavilbailty?

We are totally fed up with the services of Samsung. Either there service desk deptt never tell us the proper reponse time.

Bull Product.....

Request to close the On Earliset..

Samsung Refrigerator — DEMO person not come

My complain is when i tried to call at the SAMSUNG customer service phone number, they give me another number for DEMO but no one come to my house I have purchased it from Modern hoe appliances ,Khadki Bazaar ,PUNE .Shope keepers no is [protected] and also he is not given me 1 years warrenty card . In PUNE there is no good service .

We are having a whole sale company and we have many products and injuctions to keep in our refrigator when we came and saw the fridge it was working but it is not colling . when we keep in maximum it is not colling please do the needful help

Samsung/ Refrigerator — not working

sir, our refrigerator was bought in 2007 and from beginning we are facing a same problem that it is making ice and all the tubes are chocked and fridge dosent make cooling every time an engineer comes and melt ice and say it is ok but after one or two months problem comes again
we wants a permanent solution but they are helpless ?
yogesh khandelwal
[protected]

Samsung Refrigerator — REGARDING NOT WORKING

I have purchase one Samsung Refregerator from Snehanjali Electronics from their Mira Road Show Room vide Bill No. 455330 dated 28.11.2007 After three years my fridge was not working and i have lodge one complain to their customer care centre by complain no. [protected] and their man come to my residence and after inspection he hinform us that gas was liked due to demage of copper pipe. I inform to replace pipe and refill gas. He do and issue me their Cash Memo No. 6011 dt. 28.08.2011 & 5636 dated 27.08.2011 for respective work and same was issued by Kalpataru Services - Shop No. 3 & 4, Poonam Sgar Complex, Bldg. No. 43, Opp: Sector No. 9, Shanti Nagar, Mira Road ( East ), Dist : Thane. P.C. 401 107 Phone nO : 28552896 / 28131834. Now their authorised service centre is not located at above address. and I found that now my fridge is not working ( no coolling ). Now where I have to make complain. I have spent Rs. 1450/- for Gas and Rs. 280/- for new replace of copper pipe Inspite of spent money I am not getting good service. I have trausted BRAND NAME "SAMSUNG". Please guide me where to make complain regarding this. My Phone nO : [protected] and my e.mail i.d. hemanshu.[protected]@anchor-world.com. Your early favourable reply will be highly obliged

Samsung Refrigerator — Refrigerator not working

Dear Sir,

This is to bring in your notice that complaint for samsung refrigerator has not been properly attended since 11.05.11. complaint number [protected] dated 11 may 2011.

I have been calling again and again dailly but of no use.


SAMSUNG brand name is under stake for such a poor service.

Pl look into the matter.


regards,

Ajay Mandal
[protected]
Delhi

Dear Sir,

This is to bring in your notice that complaint for samsung refrigerator has not been properly attended since 11.05.11. complaint number [protected] dated 11 may 2011.
I have been calling again and again dailly but of no use.
SAMSUNG brand name is under stake for such a poor service.
Pl look into the matter.
regards,

Ajay Mandal
[protected]
New Delhi

dear sir,

greetings i was purchase a samsung refrigerator (single door) on 13th may 2011 at Venus electronics in madurai.
i check the machine but the machine was not working properly( not work in inside lamp and working cooling and over heat in side body)

tat time no one come to my house for demo. i call to customer center i told that machine compliant. after two day a tech people come to my house and check the machine and he's told the problem not be solved. so u please give ur purchase cash bill copy then we are arrange for replace in same model or cash refund.

i was submit the bill copy at madurai samsung tech office on June 1st week. they told anther 10 days. we will replace ur machine. but till now no process at all.

today i call the tech manager. he told ur bill copy was missing so u please submit anther copy . so i went the venus electronic shop they person told not give any duplicate copy. i told the samsung tech manager he told u should be submit anther copy then only we are process ur file other wise process ur request. i told i file a compliant in consumer court ...........he tel u go any where i face the problem..... i think it's not good manner to answer to the consumer so only sent the mail to ur knowledge. so u pls do something .................but effectively..........

thanking you
by.
n.saravanakumar
[protected]
tamil nadu- madurai

Samsung — Refrigerator not functioning properly

I bought the Samsung Refrigerator on 8.7.2009. It is not functioning properly. Gas is not forming in it. I had called on Samsung helpline number and at the store's number a zillion times. All the numbers are out of service everytime. Kindly come and check it.

C. P. Gupta

[protected]

Our Samsung double door refrigerator is not working properly,its not cooling down.People from Samsung service centre came to see it but they dint gave any response after their first visit.I tried calling to the customer care four five times,on every phone they freeze my complaint but they people dont send the technician to our place.Now it has been 20 days and we are facing so much trouble just because of their negligiance. We want some expert from your head office and direct communication with you people. Kindly pay attention at the earliest possible time.

Thanks.

Samsung Refrigerator — not working

Dear Sir

I have purchased the refrigerator of your co, your dealer vasant and co based at nangallur.on 29.12.2011vide bill no.[protected]and NNR sl.no003409of modelrt28nccbi/cr. The refrigator was commissioned by your staff after 10 0f supply and making no of cal to dealer and your service customer care .After 10 days o[censored]se found refrigerator become unserviceable.On complaint your engineer visited our house after 2days and told gas had leaked(Surged) next day your rep had completed the job and told you will not be finding any defect of same .nature . But after 30 days the defect had recurred and compliant had registered at customer center.Poor response technicians had not turned.The technician who came to attain was incapable to rectify /identify the cause of defect. Even after explaining the defect.I need my refrigerator to be replaced with new one of same model or the bill amount to be refunded

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.[protected]@partner.samsung.com

Dear customer

Greetings of the day !

Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority



Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

Ref: My complaint No.[protected]
It is quite unfortunate that inspite of several calls after registering a complaint from our end, till now nobody has turned up yet to rectify our refrigerator problems, though the complaint was made on dated 05/04/2013 . This would definitely make us think twice before buying any of Samsung Product. the quality of services of Samsung Service is very poor.it was a small problem of freezer of my refrigerator but they not able to handle it they do not have enough tools to rectify the problems of consumer.
Bhupesh Singh
Infront of Sai Mandir
Kranti Nagar Bilaspur Chhattisgarh
Mobile No.[protected]

bad service

Plz send some body on urgent basis

Sir
My refrigerator bio fresh purchased in 2006 suddenly stopped working and a complaint was lodged at your customer care on 20.09.2013 which was attended by your engineer on 23.09.2013 and some parts were replaced at a cost Rs.2300/- but the problem persisted and again we complained about this in your customer care center on 25.09.2013 at were assured that the engineer will be visiting us on 26.09.2013. After waiting till 7 in the evening I again called up the customer care and got the same answer that the engineer will visit tomorrow. I want to know that is this the way such a reputed company provide services to the customers. By my experience i don't think that I will ever purchase any of your Companies items and will never suggest anybody to do the same. Sir I want that you should look into the matter personally and sort out my problem as soon as possible.
Complaint reference ID - [protected]
My Address:-
Anju Singh
House No.423, Sector-46,
Faridabad, Haryana

I am sorry to inform you that i have purchased samsung Refrigerator for Rs.20, 200/- from Novelty Air Conditioners, Bank Road, Shop No.2, Near Kailash Cinema Civil Lines, Ludhiana their Mobile No[protected] /[protected]vide Bill nO. 3791 DATED[protected] IN MY NAME PUSHPA CHAUHAN the refrigerator not working properly from the date of purchase. Now I am very harassed and inconvenience faced by me from Samsung product due to my products have been spoiled daily and many time requested to the company Novely Air Condtioners but they have not listen my complaint and asked me our job is only sale the product you contact to customer care cell. I have launched a many complaints to your customer care centre they give me complaint No. [protected] at toll free number detail are as under:-dtd 29/8/2014 at 11.00 Contact person Ranadtd 01/09/2014 dt 12.13 pm Rajan dtd 03/09/2014 dt 10.19 am Deepti dtd. 03/09/14 dtd 1.30 pm Monika dtd 03/09/2014 dt 2.47 Atul
You are therefore requested that kindly solve my problem or replace the refrigerator on urgently basis without any further delay otherwise I will force to complaint file to consumer forum for inconvenience faced by me.
Kindly expedite thanks/regards
PUSHPA CHAUHAN
[protected]

Request you to send your Engineer to our address in Pune as our Samsung Refrigerator is not working.

Name: Snehal Deo

Address: A-4 State Bank Nagar
140/3 Sus Road
Pashan Pune-411021.

Contact No: [protected]

Regards

Dear
I bought a Samsung Refrigerator model no RT 3134SNBSP ON 07/08/2012From last 4 days my fridge was not working i called samsung customer care Ref no [protected] and they sent an engineer to visit he suggested and changed the compressor on 26/02/2015 charging Rs 2250 After that the fridge was still not working i called them again on 28/02/2015 the engineer visited and said that the new compressor is faulty and will change it on 28/02/2015 But today first of all he is not answering my calls and then he is talking rudelyKindly look in to the matter and do the needfull ASAPthis type of cases will dent there branding in mkt
Regards
Sorabh Sharma
[protected]

we have purchased a refrigerator on 13/04/2014 from SAMSUNG brand shop sanjay place, agra. Model no. RT54H6679SL, the refrigerator has stopped working on 20 feb 2015. I contacted the customer care and they have given the complaint no. [protected], they came for checking and diagnosed that some parts are not working, after 10 days they got it changed and the refrigerator started working again but this lasted till 10 apr 2015 and the refrigerator has stopped working again. I again filed complaints many times. today(27th April) one of the service engineer has came and said that its compressor and some other parts are also not working.

we have already spent huge amount of money on this product and its been only an year and we are experiencing so many problems. It's very difficult to manage without refrigerator in such hot weather. Yesterday also I mailed a complaint and there is no response from you till now. So I want you to reply as soon as possible and replace our refrigerator or else I will file a complaint against you in consumer court.

MANISH LUTHRA,
20 NEW SUBHASH NAGAR,
BYE PASS ROAD,
AGRA-INDIA,
[protected]@hotmail.com
0091 [protected]

Refrigerator 360 liters, double door, power on, light on but no cooling.
from 12 July, 2015.
May be due to lack of cooling gas.
Nearly six (06) years old, no complaint so far.

Camera Failed issue

I purchased Samsung Core 2 (G355H) on 8/11/14 its camera was not working i complained about it to company even visited to service center but NO SOLUTION. Now i want to replace it or my money back.

SOMETIMES HALF DISPLAY

HELLO SIR,GOODEVENING....MY SAMSUNG 50" LED IS PURCHASED FOR LAST APRIL MONTH ONLY.MY TV IS HALF DISPLAY ONLY CLEARED PICTURE.......FIRST HALF DISPLAY IS BLACKISH

theft my phone galaxy s3 gt 19300

imei [protected] sim card tata docomo missed date 14/12/13 last used number [protected] please help me

free pen drive

dear sir, Iam buy a samsung led tv 4100 with free pen drive the give pen drive is not working i cannot replace that please give me a new pendrive sir thanking you

new mobile bluetooth not working

i bought new samsung mobile c3322i 9-6-2014 bluetooth is not working .price is Rs.3600 my money is waste please help me

mobile core damage with in 6 month.

Dear sir, I purchased samsung -s4mini in feb2014. In 6months its plating and core has been destroyed on corner.. and service centers are demanding money for change pl support in this matter. thanks deepak kapil [protected]

Not installed

I purchased Samsung TV 6400 series on 26-10-14. It was delivered on 28-10.14. However so far nobody has turned up for installation. Nobody has even called up. I tried calling up many nos. No result. Extremely poor service.

Samsung Laptop — no service

false comitments by the dealer
the dealer promises to give many a services before the sale
and after the product is sold the dealer asks the customer to ask the company and the company asks to talk to the dealer
being a very annoyed customer

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

samsung /Washing machine — gift item is not delivered for the new machine purchased since 10 days

i purchased a new fully automatic top loaded washing machine of Samsung,through Giriyas distributor at Banashankari - Bengaluru on 26 th of sept ,by paying cash.
they declared to give me a steam iron box as gift along with the machine ( mentioned in the invoice ) till date every day they are giving non excusable reasons blaming samsung not provided the gift .

Is it true that Samsung is not supplied gift product to the dealer or is it a dealer problem.

let the delaer give me the gift immediatly or other wise let him give the cash discount of the gift item.


If this is not solved , i may take further actions

Manjunath

[protected]

samsung /Washing machine — Malfunctioning since purchase

We booked a number of complaints for malfunctioning of our washing machine from the date of its purchase ie[protected]. Though the engineers of the company visited at three occasions yet the machine has not been made fault free. They simply open the rear plate of machine, tighten or readjust the components and assure that the machine will operate without any problem now onwards but alas the newer problems go on adding. So much so that the washing machine has stopped functioning altogether. We are only two persons to make use of the machine at the week ends only so question of overloading or so does not arise at all. Recently I made a complaint to customer care executive on [protected] &[protected] on phone 30308282 with BP No: [protected] informing customer care executives that machine has become completely non functional and our work is suffering. clothes for washing have already accumulated . Immediate attention of the engineer is required.. Though four days have already elapsed yet no body from the company has bothered to visit and rectify the problem. We are speaking with helpline people every day, we were promised that their engineers will come and get the washing machine fixed but no one turn up.This is the most pathetic service experience we have had with SAM SUNG . Their tall claims about the customer care have proved to be hollow. We now repent having purchased the washing machine as well as a Refrigerator from the company which has failed to keep up to the expectations of the customer.and we make sure that we will not purchase any other electronics items from SAMSUNG in future ever again. We also want this to be taken seriously and immediate action taken without further loss of time.
T K Kotha[protected]
Zirakpur
Purchased through dealer : Shree Balaji Enterprises Zirakpur Punjab

Samsung Mobile Star — Not Responding Properly

I submit my Star Touch Screen mobile on 21/09/2009.Till date they are not responding or they are not give me the exate date where ther to give me the same.Every time some new person take the phone and told me a new story.So please take this matter seriously,


Bhubaneswar
Orissa

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Reliance — cooling effect is not proper

I have tried to adjust its cooling system as per your man has suggested me but all in vain. Problem is still continue.

samsung ac 1.5 tonne AC — NO PROPER RESPONSE

I BOUGHT A SAMSUNG 1.5 TONNE SPLIT A.C AND WE HAVE BEEN GETTING COMPLAINTS ON AND OFF. THE RESPONSE FROM SAMSUNG CALL CENTER AND SERVICE CENTER IS VERY BAD. OVER THE LAST TWO DAYS I HAVE CALLED 5 TIMES BUT OF NO USE.

VERY POOR PERFORMANCE AND I DO NOT THINK I WILL EVER BUY ANOTHER SAMSUNG PRODUCT.

Dear Sir,

We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

Warm Regards,
Reliance Digital

Dear Sir,

We hope that your grievance has been satisfactorily addressed. We will do our best to ensure that your next experience at any of our stores will be good and you will not face any more inconveniences.

Warm Regards,
Reliance Digital