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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 747

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R
rupanka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for No Downloads by Samsung Apps

Address:Dimapur, Nagaland

I was browsing through "Samsung Apps" in my Samsung GT-C3312 Mobile for downloadable games.

As I was browsing through the site "http://202.87.41.147/samsung/...", I came across two games - "AlienMassacre" and "Cars2_GM". I clicked on the games on after another, to check out, if they can be downloaded.

Shortly thereafter, I got two (2) SMSes stating that I have been charged...
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A
achinpisces
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Mobile Phone but No Replacement received after commitment

Address:East Delhi, Delhi

Hello All,

My name is Achin Jain and I am residing in Delhi. This is to inform you that I bought Samsung Galaxy Note (GT-N7000) Mobile phone on 20th February 2012 from Spice Hot Spot, Laxmi Nagar, New Delhi-92. The phone quality and features are very good and I was quite happy with the performance of this mobile. Samsung Installed Android Version 2.3 in this mobile phone when I bought this product and now they have launched...
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R
rahul mudal
from Meerut, Uttar Pradesh
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i forgot my mobile

Address:Meerut, Uttar Pradesh

please give me my last ten call details its urgent and details about last location where it is switched off by someone it is very important for me and my contacts are most important i m used sim of tata docomo my mobile no is [protected] and imei no is [protected] please its urgent and it is losted in morning...
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B
baitbucket
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Fraud

I got multiple SMS from "LM-SAMSNG" asking me to participate in a mobile contest by sending a reply to the number "56886" promising that winners would be rewarded with Samsung mobile handsets and cash upto 3 Lac!

I did send a whole lot of replies and I got a call from them saying I've won a Samsumg S2 mobile and they asked for my address to where I want it delivered and said it would be delivered in...
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H
H.C.Tiwari
from Mumbai, Maharashtra
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Bad Service of Samsung

Address:Delhi

On 10/06/2012 I booked a complaint about my refrigerator to samsung customer care, on request they have sended their executive without any pre-confirmation, The executive took less than 2 min to check my refrigeration and said to me that it requires replacement of two parts during conversation he revealed that by default he visited today as he was passing near by and also said that he planned to come over day after tommorow,also promised...
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R
rmnshk
from Delhi, Delhi
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NOT PROPER COOLING

Address:Faridabad, Haryana

DEAR SIR/MADAM

MY NAME IS RAMAN SAXENA I HAVE ALREADY LAUGE A COMPLAINT ON DATED 13.06.2012 RAGARDING SAMSUNG DOUBLE DOOR REFRIGERATOR AGAINST NOT PROPER COOLING IF OTHER HAND I CAN SAY THAT REFRIGERATOR IS NOT WORKING . AND WHEN 13TH JUNE I LAUGE COMPLAINT THE PROVIDE ME COMPLAINT NO.[protected].BUT HERE IS NO ANY CALL FROM ENGINEER AND NO ANY VISIT FROM SERVICE CENTER.



RAMAN SAXENA
[protected]...
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R
raghavkumar147
from Mumbai, Maharashtra
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Rude To Customers

Address:Bangalore, Karnataka

Hi Sir,

This is to inform you that i had given my SAMSUNG handset to service center on[protected] where handset must delivered on[protected] evening as the commitment given by store manager(Marathahalli,Bangalore,Karnataka), but still now there is no response where i had given my headset 1 month before[protected].
If i go to the store their no response and saying as"Their is no stock" its the 3rd time where...
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V
vipul.agrawal008
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievances

Address:Madhya Pradesh

Sir,
This is to urgently inform about a very serious issue regarding my samsung product.I do have purchased a SAMSUNG LCD TELEVISION.
There is a problem regarding Display Problem.
Earlier I was having a Power plug problem which was solved by the SAMSUNG TECHNICIAN.After a day new problem arised of Display which is due to the technician side.
The technician came to neemuch at home and checked and took our TV for...
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A
akash singal
from Agra, Uttar Pradesh
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Defective Mobile Handset by Samsung

Address:North Delhi, Delhi

I purchased Samsung Galaxy R handset on 28.12.2011 for Rs.22000/-. Since then I have been facing problems with the speaker and the display of the handset. I have also visited samsung service centre several times. Thae have replaced the motherboard and the lcd screen of my handset but my problem has still not been resolved. I have also sent several mails to the company but have not received any reply. I also talked to the service centre owner...
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R
R.N.Mathur
from Delhi, Delhi
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samsung has not supplied the headphone

Address:East Delhi, Delhi

I purchased a samsung galaxy note phone on 19th May 2012 with the offer that samsung will give a headphone as a free gift.But I have not yet received the headphone.Now I have come to know from samsung that bluedart courier has returned it. When I contact Bluedart they told me that samsung staff has written an absurd address on the delivery packet nor they wrote my telephone number which is helpful in locating addressee.I sent several emails...
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S
Srihari88
from Pune, Maharashtra
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Vulnerable Product

Address:Coimbatore, Tamil Nadu

Dear Friends,

My personal advice, please don't go for Samsung Mobiles esp. advanced version like Wave or Galaxy.
I will perspire more and unfortunately battery pin of Samsung Wave is close to my ears.
The thing is it entered the phone and segregated oil on the circuits of the phone.
What a design flaw it was?
All the mobile manufacturers had battery pin either sideways or downwards except Samsung...
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M
mohit_dev_sharma
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stolen mobile

Address:West Delhi, Delhi

I lost my mobile but after repeat visits to the police station i still dont get the FIR Lodged

name: Mohit Sharma
Address: Dev Niwas, RZ11/B, Street No.01, Kailash Puri, Palam Colony, New Delhi-110045
Phone model: Galaxy S
Make: Samsung
Last used No.: +91-[protected]
E-mail for communication: [protected]@gmail.com
Missed date: 27/03/2012
IMEI No.: [protected]...
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A
apoorv67
from New Delhi, Delhi
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Service Center not entertaining properly even within warranty

Address:Uttar Pradesh

Dear Sir,

I bought a samsung mobile Model No: E2152 of Rs 2,600 on 12/06/2011.
My phone went down on 20/05/2012.
It have some problems such as charging, auto-charging,, No power On, tourch not working. I visited to samsung authorized service center, Technocare, Sec-27 SH No. 2, FF Roopchand Market Noida-201301 on[protected] from that day to to till date[protected] service centre was unable to repair the phone...
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P
puneetbansal84
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM OF REBOOTING & NETWORK

Address:Gautam Buddha Nagar, Uttar Pradesh

I HAD REPORTED PROBLEM OF NETWORKING AND REBOOTING IN MY MOBILE PHONE SAMSUNG GALAXY S (GT I9003) AT SECTOR 27, NOIDA SAMSUNG SERVICE CENTRE ON 18TH MAY 2012. FIRSTLY THE SOFTWARE WAS UPGRADED. AFTER REPEATED VISITS THE MOBILE WAS FORMATTED, HARDWARE WAS CHANGED AND THEN MOTHERBOARD WAS CHANGED FOR RESOLVING THE ISSUE. BUT TILL DATE, AFTER APPROX. 1 MONTH THE SAME PROBLEM EXISTS. I HAD REPORTED THIS MATTER TO SAMSUNG SUPPORT, MR. RAJIV GANJU...
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N
Naina Agrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High dissatisfaction with Samsung service services

I lost my samsung mobile phone on 2nd June 2012 and within half an hour I called up their customer support number to obtain help and information to recover my phone. The only information they gave me was to file a police complaint. After that I wrote a complaint mail to Samsung about not providing me any support for recovering the phone. That time the company told me to contact my telecom operator. But this important piece of information...
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J
jinesh1991
from Delhi, Delhi
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resolution & lcd problem. poor after sale service.

Address:Mumbai Suburban, Maharashtra

Respected sir,
I have bought a samsung galaxy note on 28 january 2012. From the day i purchased my phone any element in black wether it is a downloaded video or captured pictures or captured video shows 2 shades of black. Some kind of spot like structure can be seen. And sometimes it shows lines like 1 when lcd is broken but within 2 minutes it locks the phone and it wrks properly. Despite so many problem is been experienced service...
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A
abhinav.saxena
from Delhi, Delhi
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pathetic customer service

Address:West Delhi, Delhi

Dear Mr Park,
I have been using samsung mobiles for past 8years and never faced such humiliation and inconvinience from the company.
i bought a samsung galaxy i9003 on 20/06/11 from Reliance digital, gurgaon. In the month of aug'11 i faced issue with the LCD, then i approached your authorized customer service center,CELLNET-palam dabri road,dwarka-new delhi, they took copies of the bill and replaced the LCD. TOday again...
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B
bvprasad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Does not work, Will not Repair

Address:Bangalore, Karnataka

My Samsung Fully Automatic washing machine stopped working in October 2011. The circuit breaker started
tripping whenever the machine was switched on. I lodged a complaint with Samsung call center. After about two
weeks of calling the service center engineer arrived and suggested that the machinbe needs to be taken to the
workshop. The machine was kept in the workshop for 6 WEEKS. During this time we had to call on...
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S
suryatummala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Split AC 1.5 Ton not working after 15 days with so many issues

Address:Chennai, Tamil Nadu

Log ID : [protected]
Bought the product on : 07/04/2012

It worked for 10 Days and then the Outdoor unit started making Drum Sound after calling and tracking with the customer care they fixed the issue after 1 week by replaicng the compresser in the outdoor unit.

It worked for exactly 7 days properly and now no cooling is happening , only the fan is working.

Not sure in my appartment and around...
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E
elias.molla
from Mumbai, Maharashtra
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Bad refrigerator sold & no support

Address:South 24 Parganas, West Bengal

I have purchased a new refrigerator (single door) on 30th March 2012. The refrigerator has cooling problem from the begining. It does not cool at all. I have reported to samsung customer care and they moved the refrigerator at service center and found that it has gas leakage. I have claimed replacement of this bad refrigerator. Several times I have called to the customer care and each time the persons (at customer care) say that the request...
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