I Ramesh manchanda ([protected]@yahoo.co.in) ([protected]) purchased a cell phone of samsung company during february month this year ,but eventually after 2 months the cell phone's touch pannel get hang ,i gave my cell phone to service center to repair but it took a 2 week long time to repair it and handit over to me,but it was just a start,after this my cellphone need to go to the service center for the same problem or the other month after month,sometime i am unable to recieve a call sometime i can not answer it,some time the visual get disturb or sometime the lock button doesn't work, its december now my cellphone touch pannel is still not in a good condition of working ,it still have hanging problem,i generally miss my important business related call because i can not pick them up due to problem in touch panel ,the camera also not working properly .i gave this phone to service center 8-9times for repair but te result is extremely hopeless,my phone is under warrenty period but what is the use of such kind of warrenty?.what will i do after feb month if they are not repairing my phone and not even considering my problem so many times? the service provide bi servise center is really harrassing and its now became a mental torture for me to go to service center every fortnight and then begging them to return my phone and then after 3 weeks recieving the phone with one problem solved but another one as a gift from them.
Aug 13, 2020
Complaint marked as Resolved
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