Samsung India Complaints & Reviews

Address: Krishna, Andhra Pradesh

hard disk problem..........................

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Samsung India Customer Care

from Pune, Maharashtra

Dec 26, 2011

Verified Support

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Samsung India Customer Care

from Pune, Maharashtra

Jan 5, 2012

Verified Support

Dear customer

Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Address: Palamu, Jharkhand

To
Respected Sir,
This is to notify that I am AKASH SANWARIA, once a keen customer of your brand especially, you’re mobile. This is the first mobile that I bought from your brand and this is the worst experience I have ever had of a mobile brand. On 29/07/2011, I have purchased a Samsung mobile phone (SAMSUNG WAVE 2 GT-S8530] from the dealer. After purchasing the phone 15days after the purchase I wants to just change my simcard in the Samsung phone and insert barrettey into phone it automatically on further it when phone is on then its work very slowly..... and hang again and again. and i want to swich off it can"t work. when i pick out the barrettey then its off
When I went to the Samsung service center Known as dolly digital which is located at opp of L.I.C buliding near amla tole.I said to the service center I want my phone to be replace I don’t want to be repair they said that for this purpose you have to submit the phone only, he also told that its not possible as a sure. then i told them its not possible it not issuse you made phone on proper way then told me you come to me after 2 days. when i visit them after 2 days then he told me the problem of you is not possible to made in daltonganj service center its have to send ranchi service center, 10 days take time to made phone. he again again give me such time to come.after 2 months i again visit them he told me 5000/- amount is to made for phone because mother board had get damage. i had not get phone now.such type of issue he told me.....
samsung is a huge company how we faith to is company
my detalis
AKASH SANWARIA
MALLI MUHALLA DALTONGANJ
PALAMAU, JHARKHAND. 822101
[protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Solapur, Maharashtra

Hi,
I am Govardhan Boga, have purchased Samsung Mobile Model- GT-B5722 before 6 months ago. From the 1st moment itself the said device is never connected to my PC. I have not only checked my PC and updated the same. But the original problem is lied with Handset cause others handsets (Samsung itself) connected to my PC.
I have already checked the handset with Samsung Service Center almost 4 to 5 times but never received any solution. In fact they also accepted that there is defect in handset itself but so far they haven't solve my problem as well not even replace my handset.

Really, can I expect the help from Samsung as I am not received any solution to my problem?

Can anybody from Samsung will check my issue and resolve it..??

Aug 13, 2020

Complaint marked as Resolved

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Address: Palwal, Haryana

Respected sir

I purchased samsung galaxy GT -15503, IMEI NO. 353658/04/176712/8 on 23 july from Raju woner world palwal.
I am describing some major problems:-
-Restarting
-Battery backup
-Downloading error
-Not updated upward android 2.1 version
-Touch not working many times

From the starting days i was facing the problem of restarting automatically. I went to service centre they took my complain & update the android version. For 5-6 days it work well & after that the same problem arise. I again went to service station they change the PB board. After that it work well only for 10-15 days & again the same problem arise. Now they are saying that there is no problem & we have updated it. But i am facing the same problem.
Please sir, you told me what i should do now.

I want to replace my phone with the new phone. As samsung is a reputated company and doing good for customer satisfaction. I hope my problem will be solved in a positive manner..
Thanking regards
Mohit Tayal
[protected]
tayal.[protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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Samsung India Customer Care

from Pune, Maharashtra

Dec 24, 2011

Verified Support

Dear Mr. Mohit,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

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Address: Andhra Pradesh

To
The Planet M ,

This is sahith.rajalingam. Im from Hyderabad( address: c/o Mr. P.Priyanandhan Rao, 3-3-35, flat no. 102, S V Residency, New Gokule nagar, Ramanthapur, Hyderabd). I purchased my Samsung galaxy s gt i9003 mobile at planet M-Himayath nagar on date 01/11/2011 and my customer id number is[protected] . I even paid money for insurance on the same day. but its almost 1month and 15 days yet i dint get my mobile insurance. I approached him at least 5 times, but there is no response from him. so please take some action and see that i receive the insurance copy of my mobile.
thanking u...
rajalingam.[protected]@gmail.com/yahoo.com
mobile no. [protected]
[protected].

Aug 13, 2020

Complaint marked as Resolved

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Address: Hyderabad, Andhra Pradesh

I have purchased Samsung Galaxy Ace mobile phone on 22nd October 2011, the next when I was using the mobile I found that the mobile is having some fault with LCD screen, as I found the issue with outgoing and incoming calls because the screen is was blacking out. So I visited the showroom and they are saying that all the android application will be like this, Sangeetha mobiles karkhana. Again after some days I have given complaints to the call center, they guide me to go to the service center and I visited the service center 3 times with the same problem they are just doing software update and giving the mobile again the 4th time also same problem. I have discussed the issue with shravan and he told that if the problem is big we will replace them mobile, but he is not responding and also he told me to meet kamal service manager secunderabad but every time I go he will also not respond and meet me. This is very bad behavior of the service center personal.
I suggest please don’t but Samsung products because I have already faced the same issue with my Samsung air-condition. Please don’t follow these big advertisements of Samsung I feel all Samsung products are like this.

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Samsung India Customer Care

from Pune, Maharashtra

Dec 22, 2011

Verified Support

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Address: Ghaziabad, Uttar Pradesh

I had purchased Samsung N150 Laptop. its LCD stopped functioning even in Gaurente period. I had purchased on 23rd jan 2011. when I had gone to service centre Okhla nes delhi, they told me LCD dont have Gurentee. Please let me know what to do my number is [protected]

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Samsung India Customer Care

from Pune, Maharashtra

Dec 22, 2011

Verified Support

Dear Mr kumar

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

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Address: Ludhiana, Punjab

Dear sir/mam
I am Sahil Bansal from Ludhiana.My complaint is against the Samsung mobile. I am using the Samsung Galaxy fit(GT-s5670).I was purchased on 5th April,2011.I think Samsung made the worst handsets,because the life of there handsets is very less.after purchasing the Samsung galaxy fit,there is the sensor and mic. problem in hand set after 15 days..on 30/05/2011 i was give to service centre for repair. they said they change the board of the set.. but they can not give the hand set because some work is left...i am hering from last 4 days that the set will give u in 1 or in 2 days....
But after complaining they give my handset with in two days.During this time the one of there lady,which was attending the customer calls,she misbehaved with me during the call.

But in September the same problem is occur.i was gone to service center to repair.because the same problem is occur they replace my handset.
But now from last two days the stereo handset is not working.I was gone again to the service center to check it.First they said there is the software problem.they said that they will update the software of the handset and all the data of handset will delete.I am alloying them to delete my personal data. after that they said they update the software of the handset.but they make me fool,that they update the software, they just do the factory data reset, but not updating the software.after that they said there is the problem of jack of stereo handset in handset.

Now I want the answer from Samsung mobile that what is my mistake.my mistake is that i was purchase the Samsung handset for first time.i am handling my fathers business from last 5 years and i have to talk with my customers, delivered order and so many thing.From the date i am purchasing the handset the lot of losses we have to bear because our customer was purchased the goods from others and once the customer reject the order due to no contact with mewe have to bear the loss of 20,000 after resale that lot below the cost of that goods,because i have no handset.I want the compensation for those lose which we was bear. Even the service center was not giving me the standby handset during the period of time the service center was having my handset.this was happen with me two times that the service center not give me the standby for the that the time my handset was with the service center.

I want my money back which i was given to purchase it and my compensation amount.

Aug 13, 2020

Complaint marked as Resolved

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sahil.bansal

from Chandigarh, Chandigarh

Dec 22, 2011

no reply from customer care.

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Address: Madhya Pradesh

hi,
i had purchased a microwave owen , 2 a/c and a fridge from samsung........the microwave is not functional since last two months. i purchased the product from prakash brothers at jabalpur. i filed the complaint and a mechanic visited and told that the PCB has to be changed. since then i am waiting for the change and no one has turned up. its a sorry state of affairs as we with repeated complaints have not yet received a solution.
advocate shashank shekhar, 48/1 nehru ward, jabalpur m.p.
mob- [protected]

never buy a samsung product

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C

Complainant7619498

I purchased SAMSUNG MICROWAVE OVEN last December Model no:-G723V, which is still in warranty, within six months of the purchase of the product its got a problem in it, we not able start the microwave as its start and stop buttons are not working, I called up customer care on 16th June 2008(MONDAY) was been given complaint no:- [protected], I was been told that they would be sending their executive to the check the fault, one of there executive GURMEET SINGH([protected]) came in same day and checked the fault, as its lower buttons(START AND STOP) buttons were not working, as per GURMEET there was a part which was to be changed, he said he would check and will get back to us however he didn’t, I called him back on 19th June to get the status I was been told that the part has been ordered however due to rain its getting delayed, I said I am sorry but i cant wait as there was a get together at my place on Saturday(21st June) and my mom needed it, however the fault was not been fixed and no one from Samsung either bothered to get back to me. I then called up Gurmeet again on Monday
(23rd June) to check the status he said he's out of town and will confirm me once he would be back on Tuesday and also gave me the same old story that the part has been ordered from Korea its still on the way, I was not satisfied with the answer this time so i asked him to provide me his managers name, he then gave me Mr. Rakesh Jha's no([protected]) and asked me to get in touch with him, i called up Rakesh he gave me the same story that they have ordered the part from Korea. by this time i was actually pissed off by getting this story again and again. Today (26th June) its been 10 days no has bothered to inform us that what’s happening on our complaint, however today i called up Gurmeet and told him that either get this part replaced or if not possible for you guys then simply replace our oven and give us new one or return our money back. he said its not in his authority so he would escalate this to his manager and would ask them to get back to me ASAP, however i have not received and call yet. I think the part which has to be changed is coming by BUS from Korea that's why its taking time, every time when i call up them they just say that the part has been ordered and would take one more week, what i am not been able to understand is that where this part is coming from because i don’t think Korea is that far that it would take 15 days to bring the part.

Would request you that if any one is there to help the customers and is able to resolve there complaints, please get back to me and get this resolved ASAP, and help us in getting justice.

Rakhi Jolly
New Delhi
[protected]

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A

absurditi

from Noida, Uttar Pradesh

Samsung — Microwave not function - Customer Care take you for task

It hardly been a year since i bought Mircowave(CE1032L), last week it stopped functioning. No symptoms.
Immediately I have registered compaint with so called customer care 30308282. its been seven working days, no agent called back for rectification. I have given 3 reminder since then. Everytime I get parrot reply. "Today a agent will call and fix a convient time".
Clear shows
1. Poor quality products
2. Poor customer care
3. Absoultely no commit on words

-Sabari

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A

absurditi

from Noida, Uttar Pradesh

Dozen reminders been sent, still noone has turned up.

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R

rakeshawachat

from Nagpur, Maharashtra

sir, i have purchased a microwave 8 yrs back, its not functioning now, had launched a complaint with local service station complaint no.[protected] 25 days back service guy had come stating that part to be repaired or replaced is not avlb. n will not be avlb. ever in samsung. i spoke to call center again n with service incharge in conference call he clearly said that the part avalibility cannot be done n is out of service warantee, i remember the microwave i bought was for rs. 25000/- model 118kf(32lts.) if company cannot provide service or parts why should they sell all this proudts, pls. look into the matter seriously as its already to delayed,
thanking in advance,
RAKESH AWACHAT CELL NO. [protected]

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Address: Lucknow, Uttar Pradesh

I am using samsung fully automatic machine,now there is some problem i am facing regarding that i have complaint,
But their engineer asked me to solve the problem according to his convenience.
He said that he will come when he will be free.
If samsung is not able to provide the services in lucknow,i think they should stop their operations.
Whoever read this avoid samsung product,if you don't want to suffer .

Vinay Bhargava
Lucknow
[protected]

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K

kurup

from Kolkata, West Bengal

i have registered a complaint regarding spin dryer problem to customer care on 6th may 2010. customer service executive confirmed that the problem will be rectified the same day or maximum next day up to evening. todays date is 14 th may 2010. till date nobody has rectified the problem . i have called more than 20 times during this period. but no use. now i lost my faith in samsung products. if customer satisfaction cannot be kept in mind then what for they are selling their products?

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S

sabyasachi73

from Bhubaneshwar, Odisha

Apr 5, 2011

I have purchased a samsung washing machine since Oct. 2010 and after that I found that sometimes spin dryer is getting shakes the washing machine. After I complain the same the service agent told us that it is a normal for every spin dryer.
I am surprised and keep silent, but again now for last one month the same problem is occurring frequently and I am sure it is not normal.
So Pls help.

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Address: Vellore, Tamil Nadu

I bought a samsung on 2010.

It fell down from a distance of not more than 2 feet.

Then it's display not working when charging

Just 2 min backup battery.

Vellore Samsung Service Center engineer advised and change the key pad and display. they charged Rs. 3000.

After that i got same problem.

I submit the service center on 17th July.

After 5 months they no response for my phone.

My Job sheet no is 3459

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Samsung India Customer Care

from Pune, Maharashtra

Dec 20, 2011

Verified Support

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Address: Karnataka

Hi,

Yestarday morning at 9.30 AM, I had lost my mobile when I get down from the bus. Could you please Trace/block the my mobile handsets.
IMEI number: [protected]
model: Samsung GT B7722
Mobile no: [protected]
Mobile no: [protected]

Aug 13, 2020

Complaint marked as Resolved

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S

ssarmah

from Bengaluru, Karnataka

Mar 12, 2013

Sir,
I have lost my Mobile Hand Set Samsung model No. GT B7722 Star Duos bearing IMEI No. [[protected] ] on 22/02/2013 at around 10.30 Am. So I have only IMEI Number to trace the mobile number who using the handset now. So please do for me and oblige. Thanking you

Name: Sadananda Saramah

Address: Gogamukh College.
P.O./P.S. - Gogamukh
District : Dhemaji
State: Assam. Pin 787034
INDIA.
E-mail :- [protected]@gmail.com

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Address: Bangalore, Karnataka

I bought Samsung galaxy R and on the 10th day of its purchase its internal speaker stopped working and i hangs 10 times a day And worst part is their customer care, I called the executive and he said i will not replace do what ever you can. I am very disappointed after dealing with Samsung products.

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Samsung India Customer Care

from Pune, Maharashtra

Dec 19, 2011

Verified Support

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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dileepnarayanan

from Bengaluru, Karnataka

Nov 20, 2012

I bought a SG R in Dec 2011 from Bangalore @ 21000 INR, The set used to hang and restart many a times all through from.

by last month it got dead all of a sudden.

I took it to service, and they are doing the repair now - hefty amount of close to 10k???

I m worried about the repair also - that again if it goes to bad condition/dead same way?? - not knowing about the growing complaints i gave it to repair.

Thank you.

Best regards
Dileep Narayanan, PMP
+91 [protected]

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Address: Maharashtra

Respected sir,
I sir i am using samsung mobile from last 3 year.i have 3 handset for my whole family. because i like samsung before yesterday not now.
problem in handset is automattically restart after connecting to laptop. I am very happy to tell you that i have Laptop, refregerator, AC, Camera and Lcd all samsung product i am using. because i believe but not now. yesterday i go to Neeruv mobile samsung service centre in Boisar Dist Thane, Maharashtra. i give my new purchased handset Hero GT E 3213k which suport 3G to neeruv mobile service centre. he told me After install software you canot face the restartig problem again. i submit a copy of bill and Handset at 11.30 Am on Satur 17/12/2011. At- 2.45 pm i go to take handset they told me now Lunch time. After 3.30 Pm You get your Handset. I wait again 45 minute. At 3.30 they give return my handset without any servicing. to install software it takes 20 minit. Neeruv mobile Samsung service centre wasted my on day and 150 RS on petrol for that day. why Returned my handset?

please take necessary action and solve my problem.

Yogesh choudhari
[protected]

Aug 9, 2021

Complaint marked as Resolved

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Samsung India Customer Care

from Pune, Maharashtra

Dec 20, 2011

Verified Support

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

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Address: Thane, Maharashtra

i had lodged a complaint regarding faulty Samsung fridge on 12.12.2011, no. [protected] with samsung call centre and it was promised that the mechanic will attend within 24 hrs

no one attended for 2-3 days and after lot of chasing up on 14.12.2011 someone turned up and left saying some part was faulty and he will return soon with it

he did not come on that day or the next day. today somebody called up to tell that they did not have the part and will come when they get it

Samsung should not sell products which they cannot give after sales service and only selling products especially household consumer products will not sustain them long

for the last 7 days we are unable to keep anything such as milk in the fridge as it gets spoiled
how do you thing a household with 5-6 people be able to manage without a fridge when it has become such a essential part of the kitchen

very poor show samsung

hope the issue will be resolved soon

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Samsung India Customer Care

from Pune, Maharashtra

Dec 17, 2011

Verified Support

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Samsung India Customer Care

from Pune, Maharashtra

Dec 17, 2011

Verified Support

Dear Mr Nair

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

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Address: Raichur, Karnataka

AC NO AS184EWB 1.5 TON PURCHASED ON[protected] NOT DISPLAYING TEMPERATURE PROPERLY .ALREADY GIVEN COMPLAINT 2 MONTHS BACK .NO RESPONSE /PLS LOOK INTO THE MATTER URGENTLY

Aug 13, 2020

Complaint marked as Resolved

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Samsung India Customer Care

from Pune, Maharashtra

Dec 21, 2011

Verified Support

Dear customer

We are waiting of your contact details so that we can assist you in a better way

We would request to feel free to reach us and provide your contact on below address

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Address: Mumbai Suburban, Maharashtra

my mobile is not supporting .jar and .jad files

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Samsung India Customer Care

from Pune, Maharashtra

Dec 17, 2011

Verified Support

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Address: East Delhi, Delhi

i have one samsung mobile model no gt s5603 have charging problem it is on out of warranty 23 oct.2011 i was repair with samsung service center address is h58 1st laxmi nagar above state bank of hyderabad between metro piller 36&37 delhi 110092 ph. no [protected],[protected] Email vs.[protected]@gmail.com they are change charging jack and after 1month 1 week latter the same problem comes up they said you have to pay Rs.200 again for change your mobile jack there is ridiculous to me pay again but i agreed for that they give me submit the mobile there and give me 2day time for repair i was being there after 1 week they are wait me for there 5hour's and after they give me mobile and they are damage my mobile left side one button it was volume increasing and decreasing button and mike also not working they said after 2day we give you your mobile my work oder no is 11295 and still they are not give me any stand by either any call i was say that i was never pay you any money for all the work so i request to you please sort out my problem service center name is Maa Vaishnavi service thank's

Aug 13, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

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V

valavil sudev

from Chennai, Tamil Nadu

May 9, 2011

samsung/s5603 — not repairing

I had given my Samsungs5603 to Mastercare Services, Chincpokli, Mumbai (Authorised service centre of Samsung Mobile) as it had some problem ).

On 25/04/11 they had told us that they will get back to us in 2days. On 27/01/11 when we called they said that its not yet ready and you will get it on 29/04/11. When we called there on 29/04/11 they said that its not ready yet.again they ask one more week . Even 09/05/11 they replied that it not yet repaired

Already more than two weeks has passed but they are not repairing . I guess I did biggest mistake of my life by buying Samsung Mobile going to the Samsung Service centre. why do you keep this irresponsible service center please save your goodwill yourself otherwise you lose your customers

Please help me to get my mobile repaired

sudev valavil
cont no [protected]

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Samsung India Customer Care

from Pune, Maharashtra

Dec 15, 2011

Verified Support

Dear Mr Bisht

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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Address: Thane, Maharashtra

I had bought the SAM SUNG 22" LED FROM ARCEE ELECTRONICS VASHI in the month of July' 2012 and there was a problem in the screen as there was a shadow in between the screen also I called the Sam sung Call center on 13th. of December, 2011 and they have given me my Complaint No. as [protected]. Then they had sent their Service Engineer on 14th. of December, 2011 and after he was trying to rectify the mistake on the T.V. he could not be able to succeed and now we could not able to see anything in the screen as it is not showing any picture instead it has become a black in the screen with the clear Audio. I don't know why they send such a technician, who does not know anything. Please help to get my T.V. Repaired or Replace immediately. My contact Number is [protected] and my name is PALANIAPPAN.

Aug 13, 2020

Complaint marked as Resolved

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Samsung India Customer Care

from Pune, Maharashtra

Dec 15, 2011

Verified Support

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

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Address: Dehradun, Uttarakhand

I lodged a complain with Samsung call centre on 8 Dec 2011 vide complain id [protected] and [protected] next day. I was promissed visit same day .Every day to date I called call centre and was given the same answer .On 13 Dec I got a call from tel no.[protected] assuring me of a visit but that too did not materialise
It gives me bad impression about after sales service by Samsung company if ,despite registering complain ,only hollow promisses are given .
This is for your information .
Ms J.Ray
22/5,Pleasant Valley,Dakpatti ,
Dehradun-248009,Uttarkhand.

Aug 13, 2020

Complaint marked as Resolved

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Samsung India Customer Care

from Pune, Maharashtra

Dec 14, 2011

Verified Support

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 772

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