Samsung India Complaints & Reviews

with due respect that i have a lot of complaint, my refrigerator last Aug -08 is not working & i complain your company they visited & our do our work after one day fridge is not working & i again complain your company .
dear sir, i complaint your company 5-6 times but they do our work & now present condition is
not good, i complaint to you very disappointed so you do my work very strictly & do action our
company members, otherwise i action your company & i complain consumer forum
i hope you understand my problem & do rude foot step
thanking you
ASHWANI SRIVASTAVA
REG. BP .NO.-[protected]

i have booked one washing machine WA82tal on 30.12.2007 during festival offer - the dealer informed that machine will be delivered in 2 days time (dealer ASHA VISION, Kodambakkam, Chennai) We have sentiments to buy new things in a new year. But till date i.e. 09.01.2008 washing machine not delivered - on enquiry with your company it will take still more time - duration not known - because it is in the manufacturing process. My question whether company wont keep sufficient stocks to meet demand - dont you pre plan demand - our purpose is defeated by SAMSUNG - Four years back I had a similar experience with Whirlpoor (referigerator) - I stopped buying / recommending Whirlpool to my friends / relatives.
Now if i go for changing the model / brand - festival offer is over - i am deprived of discounts - my sentiment was defeated.
Kindly let me know when I will get my washing machine - exact date please.

i chandra prakash - mobile [protected]

Hi am aravind from chennai. we bought a 1.5 ton Split A/C from mookambigai stores, poonamallie, Chennai last Thursday(17-Apr-08).
We have been waiting for the installaion for more than a week. finally the seller has arranged us the samsung installation dealer MR.Gopi (Phone No:[protected]). he made us wait 4 four days and rotate us here and there for one simple installation. We kept on looking, finally fed up and he arranged a mechanic. the A/c installation mechanic (name unknown and ph no:[protected]) on thursday(24-Apr-08). we actually asked him not to cheat us and if he cannot able to make it up by the time he said then to please inform us. but the mechanic scold us that if we urge him he will delay it further and will not work on our A/C. i got fed up and called back the installation dealer gopi(Phone No:[protected]).
But the response is further idiotic. Gopi replied us that if that if the mechanic is not interested then he asked us to arrange our own installer.

We shocked and called back our seller. But the Seller has no idea about what to do. finally we came to a conclusion not to use Samsung A/c and we have now asked our seller to replace it with some other Company A/c.

Due to poor customer handling we regret to use Samsung products anymore and we fed up with the service rendered.



Regards,
ARAVINDGAJESH [protected]

Samsung Washing Machine — non adherence of warranty

I have purcahse a washing machine in April 204 with 2+3 years warranty. Now after some complaints, I contracted the service station, they asked service charges of Rs.225.00. As per procedure, during warranty no service charges should be charged from the customers.

My semi automatic SAMSUNG Washing Machine's drier is not working. send a authorised mechanic to the following address.

M.V.S. SARMA,
H.No. 12-853,
Behind Venkateswara Swamy Temple,
Samatha Nagar,
Kurnool Road,
ONGOLE, A.P
Prakasam Dist.
Ph.[protected]

i have purchased a new model of samsung from vasanth & co -purasaiwakkam branch. I asked him to deliver on amavasi day as it was asupicious day. The van came exactly at raghu kalam inauspcious time .One single person from vasanth & co came he carried a ac machine when we said it is not machime he dropped it down arrogantly. he is suppose to carry the machine with two persons as the machine cover mentions .Your are not suppose to uplift and carry on shoulders .Vasant & co person did the same way which he is not supposed to do. we did not open the cover.Next day demo person came and when he opened he found the inside lid has come out which is supposed to be inside and said taht he will repair it it is not a problem, but we strongly refused .IT is a delviery mistake. We called Vasanth & co -puraisaiswakkam who intilaly told us any problem we can contact us refused to speak properly and told us we have contact only samsung office.Arrogant behaviour on the part of dealer.But the samsung office person were kind enough told us replacement will take us some days . We told them we will wait and get a new one .But many phone calls on our side. in the meantime lot of tension at home.And then we got a new one.
I request the office people that please have a control over the dealers we bought form vasanth & co because of good price no doubt it but delivery is very poor we had a delviery charges also, if they told us we would have arranged for delivery. Please have control over the dealers because they spoil the company name brand as lots of money is spent on advertising . The product looks good with features but if such delivery and service is poor it will not serve the purpose.

Service centre Of samsung at Gorakhpur is terrible with totally noncompetent staff and service engineers.The company should look into the matter at the earliest.Also the people at the toll free number provided do not respond to the complaint --no.[protected].Totally disappointing experience.

Samsung Washing Machine — non delivery of washing machine

Sir / madam

This is regarding my Sumsung Wasshing Mashine.We had delivered our samsung washing machine model no WA80TGGEC/XTL on 23.08.2011 for service repairs to MOndal Electronics,Kolkata.but till this date ( 27.10.11) we have not received that it.Reapeted calls to the service centre fell in deaf ears stating that non availability of rickshaw for transport of washing machine.It is ridiculous that such a lame excuse is beinh given everytime that we call up .pls note this excuse is being given by mr Rajeev,MR Kishalay manna and MS Pinki all employes of the same store.
Sir it is really ridiculous that customers are been harassed in these ways my samsung service centres.
it tells a lot about the way a company like samsung works.

I have SGH - i300 windows mobile, the phone is unable to synchronise with the PC... this is making me frustrating..
as I am unable to transfer any application to the phone...
The version of the windows is windows 5.0. The phone is provided with a CD to install the software (Microsoft Activesync 3.8... Could you please let me the solution to this issue?

i am soory to say that my samsumg model no-D-900I PURCHASE DATE-
16-9-07 was in problem regarding no-network coverage, poor battery backup & charging problem .i have send my mobile to the related service center at varanasi, after two months i got the mobile back with tested o.k report but no problem was solved.it is still with me along with gurarrnty .if no soluction will be found by your company then i will go to consumer court soon, regarding your bad service /cheating the customer.
give the reply soon /within two days MATTER IS VERY SERIOUS

CHARLIE VARGHESE
[protected]
[protected]
RAM MANDIR COLONY
OBRA DISTT-SONEBHADRA U.P

i bought a samsung E250 for N15000 not up to one month the phone can no longer call or receive call pls help me find out the problem. hope to hear from you.

Samsung mobile Complaints - mobile working very slow
I have a samsung mobile model no.SGH J600 IMEI No- [protected] at the cost of Rs.6100 i bought this mobile in[protected] as the guarantee of one year the mobile started working as slow as no other mobile work . I will request to the company pls can hlp for this - RAJESH

I have a samsung mobile model C100 (made in korea) which always creats problems in catching tower which is not a problem of sim-card or other like weak signals etc atall.

hai...my name is sayyad... im using samsung i300...windows mobile... now i have problem in my mobile...while iam switch on my mobile..in display it will show'no homesscreen layout is found ... install new home screen''.. then my phone wil get stuck...and i cant go to menu... and ther wil b no functions at all... no buttons will work out... but i can recieve only the calls... please give me some solution.. please wat i hav to do...

i am unable to download drivers for sgh-x520 drivers
please send me on my Email.

I have samsung S300 kind of mobile. actually i am not sure about its model number as it is given me by my friend but i am having a problem where in my mobile gets switch off...

Kindly help me as it was purchased 2 year back

samsung sgh i300 charging complaint charg down. iam buying new orginal.battery and charging.but no good result.pls help me

Hi,

I purchased SAMSUNG 810 one and half year before. As one year about to complete, it started giving problem. It was under warranty, thats why i given to shop for repair. After repairing, it was working properly. but again after 6 months it started with problem. Again i repaired it but again giving problem. I am really facing problem due to SAMSUNG. Now please let me know ur service center where i can give it.

samsung/21'' colour TV — No proper responce

Dear Team,

I was purchasd samsung21''colour tv model no:csA530FLALXL Ultra slim on 16/05/09 but very soon from 05/06/09 its not working(even its not getting power on) so i have given complent on 06/06/09 by caling no 30308282 they registerd my complent with Registerd No:[protected], and once i got call from Kukatpally service center that they are going to visit my mechine but nobody came.at last iam facing the same problem.
customers shoud not face thise much problem if like this nobody prefer for your product,
i lost your company googwell which i have befor purchase your product.

Note: there is no responce when i calls on 30308282,

Respected Sir,

We Submited my complain to your samsung mobile service center in N.I.T faridabad
i am purchase a new mobile phone model no SCH-F679 SERIAL NO IS-OEF1EOBD befor two months
thies two months mobile phone is going to service center two times for 15-15 days.but no result so i am deside that i am not receive this set again. so please change this hand set. then i received it. or not change this set then i am complain any other or add ur samsung company so please change this.

my mail add is [protected]@gmail.com i am waiting 4 ur decision soon
faridabad service center detail
perfect care service
5-e-BP Railway road nit faridabad
my work order no is 5554
please inform me on my mobile number [protected] or [protected]
i am very thanks ful to u for this



with regards
prabhjot singh
your truly customers

Dear Sir,
Following are brief summery of erratic signal with the hand set C-170

Pls note I bought a hand set model C-170 from m/s NU-YORK Tele world Kolkata on 20/08/2007.I got a connexion with BSNL.Since time it is found the signal tower strength is very irregular specially when same is used while moving or inside most of the premises causing disconnexion or one way traffic.Same sim is used with SIEMENS, NOKIA, MOTOROLA and presently with SAMSUNG 210 (stand by set) found satisfactory.
Above was reported to our local Samsung service center (New alipore) following which the software was updated without any result.
Upon putting the matter on line with Customer care a phone call was received from Mr Rajeev Banerjee (Lee rd Kolkata) and same was asked physically in Lee Rd office.Set was investigated & the mother board was replaced with a new one (As told by Mr Banerjee)which also did not produce any improvement.
After 03 days one technician (Mr Das) was sent to my place (New Alipore South Kolkata) who bought at least 05 nos sets of different makes/models.On comparing it is verbally agreed by both(Mr Banerjee & Das) that the signal strength is really erratic with the particular model C-170.As I was out of station from 23rd March ’08 till 7th Apr ‘08 the set was kept for repair/observation with LEE rd office in exchange with a stand by set C-210 since 20th March ’08.
On return (07th Apr ’08) self visited office (Lee Rd) to hand over a copy of the purchase bill (which was asked over Tel).In office on front desk it was offered, that your company has decided to replace the set with other model since same C-170 have network conflict with BSNL, on payment of excess amount if any(for higher end models).Same matter was discussed (on 07/04/2008) with Mr Rajeev Banerjee over tel and advised him for a total refund instead of replacement, which he told will confirm on saturday 12th Apr ’08.As no call was received, around 1630 hrs self phoned & understood nothing is materialized so far and same awaited till 15th Apr ‘08(Tuesday).

Below are few for your kind information:
Since it was not mentioned by you(Samsung) at the time of purchase that the particular instrument is not in alignment with BSNL network I am not at all standing responsible and hence not agreeing for replacement with any other model except cash refund.For further information the set C-170 was handed over to your office on 20th March 2008 & till date I think enough time (24 DAYS) is passed to produce any positive outcome.
As shortly I will be moving out of station for 3 – 4 months I will have no option rather than to carry your stand by hand set if no action is taken .

N.B. Last option, if at all the set to be exchanged with other model (of my choice) the reason for replacement CONFLICT WITH BSNL NETWORK WITH MODEL C-170 has to be stated on SAMSUNG letter head so that can keep same for further reference.
Above option is stated in advance, as not to waste more time for processing any final conclusion.
Thanking You…
Santanu Lahiri
Chief Engineer with Great Offshore.
Cell 0 [protected]

where can i get Display Samsung Mobile SGH-N710

FROM

AMIT DEORE
PANVEL, NEW MUMBAI
C/O
MR SHRIKANT
[protected]

i was purchased the samsung mobile model no C170 its a only colour phone with fm radio but from last two months the FM is not working. pls send me any solution or send the samsung mobile work station located in mumbai in western side.


piyush p palkar.

Samsung Mobile Phone — Mobile Phone Lost

Hello,
I lost my mobile phone [protected] on[protected] between 5 to 7 p.m. in South Moti Bagh Market, New Delhi. I request you to locate my mobile phone at the earliest and inform me. I will be very thankful to you.
I had already lodged the complaint of loss of my mobile phone 4 times but I got no response from you so far.
I again request you to locate it soon.

Thankyou

Battery Balst while speking.

Samsung Mobile Model no.X-210 — Repair

I had given my mobile model no.X-210 for repair on 31.07.08 sl no.1 vide repair receipt no.3813 to SUVITECH (samsung prestige service centre) 112/08(16), Benajhabar Road, Kanpur (U.P). But till date I have not received my set back nor any feedback on the complaint made on your tollfree no.on 28.08.08 whose BP No.[protected].This is really sad on the part of a co. like Samsung who claims to be so good and on the other hand an ordinary customer has to suffer the embarrasments for more than 2 months.
Joydeep Dey
5, Chanakyapuri, Shayam Nagar,
Kanpur-208015
Mob:[protected]

I parchesed Samsung J210 mobile just two month before.sr.no.[protected].started softwere problum, sent to samsung service centre on 30.10.2008.stil not repair.pls reply me.

i hv j210. i want to know dat does my cell hv memory dounload option for msgs.. if yes why msgs not store 2 mmc... reply

Samsung Hero Handset (Mobile Phone) — Software Updation

I want to update the software of my mobile because it is not accepting new CDMA sim. I went to samsung service center for three times but I didn't get appropriate response. Sometime they didn't have code and sometime the says that network connectivity is not there.

What kind of services they are providing.

i want Samsung J800 themes.but cundt found

i want to change software of samsung hero mobile

Samsung SGH-C170 — Service centre not giving me Glass

My Samsung SGH-C170 Glass is broken so i went
at Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19
at that time they did not have the Glass.
They promise me the service center will call them within two weak.
they did not call or provide the Screen Glass yet.

Hello,
I lost my mobile phone [protected] on[protected] between 7:30am to 8:00 am in Nallasopara Station at Platform N0:-01 while travelling towards Virar by Virar Train of 07:43am Local. I request you to locate my mobile phone at the earliest and inform me. I will be very thankful to you.
I had already lodged the complaint of loss of my mobile phone 2 times but I got no response from you so far.
I again request you to locate it soon.

hy my name is devinder sharma. i bought samsung mobile SGH-E-250 1 and 1/2 year ago. one week ago, som e problem came in my mobile. my mobile was not starting. i checke my mobile nearest mobile repair shop. they took 7 days but could not repaired. they returned me my mobile in same condition. and said to me, this mobile cannot be repair. can u do that

i have got SET SGH J210.. IT HAVE NO T ANY WAY TO DOWNLOAD THEMES .. ITS JAR FILE SIZE IS TOO LOW.. NOW ABT COMPLAIN WITH IN 4 MONTHS CHARGER PT IWAS OUT OF ORDER.. IHAVE GOT NO CONCESSION AND CHARGE FOR HTAT.. WHEN I ASK THEN SAY PHYSICAL DISTRUCTION .. IT IS COMMON PT FOR DATTA CABLE CHARGER AND HEAD PHONES WHAT A CUSTOMER CAN DO.??

Samsung Mobile — Not functioning properly.

Resopected Sir/Madam,

I had purchased samsung multi media mobile Model no.M569 on 13.05.09. Mobile was not functioning properly so I had complaint couple of times on 30308282 they had suggested me to contact service centre.I had given mobile to repair at Dombivli west Samsung Service centre contact no.[protected]/[protected].Service engineer told me that issue has been sorted out but actually mobile is still not functioning properly. I had requested service engineer give me the replacement of mobile if its not getting repair but he denied to replace after saying mobile is not having any problem.

So, requesting you to do the needful and do the justice.

With Best Regards,

Rajesh Sankpal
[protected].

I had purchased a mobile SGH-J210 on 27 May 2009 from M/S Shiv Digital Photo Flash, Gole Market, Udhampur (J&K). The mobile is not functioning properly. Any play list created in the music player gets invisible and six different types of files are automatically opened in Memory Card. Also Contents of the memory card disappear/erased.

as my mobile theft in some people so that time 05:10pm, sunday july, 2009 so plz kind me an mobile my model SGH_X210

dear all,

where i can get repair my samsung mobile phone my mobile is SGH-E690 because once upon a
time have given a vendor for repair but no result found pls help me

Regards
Santosh
[protected]

Samsung Mobile Phone — joystick problem not functioning properly

Respected Sir,
I have taken new Samsung J-210, their was a joystick problem. They told me that they will give me in 2 days, but till now i have not received any response from their side, i had gone yesterday. They again said 2 more days. They are not telling the exact problem. And im not satisfied with the services. So please help me get my mobile back as soon as possible.
Service center address:
samsung service centre
D.no[protected]/1/6, 1st floor,
ASPEN towers, Resapuvanipalem,
visakhapatnam-530013

Work order no: G-866
Date:24/7/09
Model:J-210, Sl.no-R3VQ304929Z
IMEI: 358221/01/105912/8

thanks&regards,
vikas kumar sharma

your service is realy very bad, your service senter in allahabad is closed since last 2 week and i m not able to grab information about my mobile ( where it was )

i have given my mobile to mDR SERVICE India Pvt. Ltd. ( allahabad )

my IMEI NO. [protected]
& serial no is R3Y9120435y
date 20.07.09 ( complane date )

Samsung Mobile Phone — Non-functioning

I have purchased a Samsung make mobile instrument model SGH J150 in March, 2009 at a basic price of Rs. 4100/-. Unfortunately the mobile started working 15 days back and the same was taken to an authorised service centre at Baroda. The mobile was repaired and given back. However, it was observed that its battery was getting discharged in 4-5 hours. Again the instrument was deposited with the service centre. Now they say the circuit of the card is burnt and the repairing / replacement will cost Rs. 3000/- being only the part cost. The mobile is under the warranty period of one year. The so called part costing Rs. 3000 coveres 3/4 of the total mobile cost. According to the service centre this part is not covered under the warranty and even the battery is guaranteed only for 6 month which against costs around 500 rupees. One really wonders which part then comes under warranty of one year that too costing about 600 rupees (only approx. 15% of the mobile cost). Parts costing almost 85% of the cost are not covered under the warranty. Is this not cheating a consumer?
I seek an assistance from the Forum.

i had purchased a samsung s3310 and i found that its charger is not at all working please suggest me now what shall i do

Hi Samsung team,

I purchased Samsung Pixon 12 M8910 phone from mumbai on 30th Nov 09 just because I was going overseas and wanted to have a good 3G phone. But Samsung Pixon 12 (M8910) disappointed me. There are lots of problems with this phone.

1. I cant copy contacts from SIM to PHONE. The copied contacts are shown with name as "Nn Name" and are without phone numbers. :(
2. Problem with Music player (Cant set sound effect) After saving the sound effect e.g. Jazz, Rock, Mega Bass it has no effect on the music.
3. Speaker volume is not good.
4. While playing songs on media player, if the handsfree is disconnected, the songs are played through speakers which is really frustating because the phone does not ask whether it should continue playing through speakers.
5. The battery is not good. Even if the phone is kept idle for around 8 hours, it needs to be charged everyday.

Being in another country it is very difficult to go to service centre and get the problems solved. Also even after sending it to service center we cant be sure whether above problems will have any solution.

I want to return the phone to Samsung (This is the end user opinion after using the phone for 2 days) and want money back. This phone has price 25100 Indian Rupees. We cant tollerate so many problems when we invest such a big amount for a phone.

Regards,
Aditya

My phone is Metro 3310. Buy it on 19th Sept 2009.But Battery accused problem after 4 months .So i complaint to Panvel Service center. But they can not give me a positive reply. And today also i have same problem.

I Contact daily to service center of Panvel But they neglect my phone call.

Give me a positive reply from your company.
Thank you.

Chinmay Paranjape
[protected]

Samsung — mobile not functioning properly

hello sir
i purchased a new samsung guru 2120 mobile on this month 6/2/10. from the day one mobile is not
functioning properly. msgs are showing failed, it;s getting restarted automatically, it gets hanged. even i went to service center but the proble is re appearing. plz look into my problem.

Hi I have brought Samsung mobile M8800 Can't access Email Showing Internal server Error
& secondly Sensor light is also not working Touch screen also horible during typing
Brought in December 2009 from AnupamStationery shop in borivali ( WEST ) mumbai
I have contacted them but no reply
can u suggest me where should i go
I m working in Sri Lanka will come on vacation in april

need your reply

my contact number is
[protected] Dialog telecommunication of Sri Lanka

Hi I have brought Samsung mobile M8800 Can't access Email Showing Internal server Error if the network is available in full range its shows network unavailable
even video calling option is not working
& secondly Sensor light is also not working Touch screen also horible during typing
Brought in December 2009 from AnupamStationery shop in borivali ( WEST ) mumbai
I have contacted them but no reply
can u suggest me where should i go
I m working in Sri Lanka will come on vacation in april

need your reply

Shrikant.B.Sanas
contact number is
[protected] Dialog telecommunication of Sri Lanka

Samsung Mobile Phone — Pathetic response from repair cerntre because the phone is still under warranty and they don't want to repair it under warranty

dear sir/ma'am,

i had bought a smasung mobile, so called "SAMSUNG CORBY" on 26 Jan 2010 from Planet M sinhgadh road. Its incoming call alert stopped functioning on 02 Feb 2010 and deposited my mobile at their repair centre on 13 Feb 2010. After 2 to 3 days the mobile was returned duly repaired. but after 3 days i came to know that its vibrating alert is not working. i again deposited the mobile repair centre on 23 Feb 2010. I spoke to and e-mailed samsung and they confirmed through e-mail that my querry has been resolved and phone repaired. now on 12 Mar 2010 their authorised repair dealer returns the phone saying that it has yet not been repaired because he has not received the ringer. when i use to call the dealer he stopped picking up my phone. when i visited his shop it used to be closed. when he used to be avail he spoke so rudely. his approach was that why do i need vibrating alert, use it without it and don't submit the phone because it was his fault. now, i want my money back otherwise i'll file a case in consumer court. and moreover that dealer refused to give any paper or bill stating that i got the repair done and that he handed over the phone to me on 12 Mar 2010. He said that record is maintained online. it is just to avoid legal suites. this kind of pathetic services the samsung brand gives. their customer care do not respond. half of the times their site is not working. after their confirmation that my querry has been resolved my mobile was returned unrepaired. please refund my money and take back your mobile. i'll never purchase a samsung product is future. and tell the same to all my near and dear ones. i'll post my experience on all possible blogs. my phone no is [protected]

Hi Samsung Team,

I have brought Samsung mobile SGH -L700. Yesterday my mobile lost. request you to pls confirm, there is any possibility to trace my mobile ?? if is not...
then can we block this mobile ??

need your help & reply...

Murugan Chettiar
Contact no. 61542119 /[protected]

hi sir,
mysel[censored]sing sumsung mobile for 8 month and my mobile model E1410.in my i have one have one from starting onwards, if we recieve any files from bluetooth means its not going straight to the memory card i always scan the options of bllluetooth it dont have the option like bluetooth transfer to memory card.i want to know the information about the straight transfer to the data if any software i want to install and what to do for that software and how to install.
please sir i am waiting for your reply.
thank you

TO
THE NODAL OFFICER

sub: Replacement for SAMSUNG HERO HANDSET

Sir,
i m very much disappointed with the services of SAMSUNG MOBILE COMPANY I have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I have faced many times of problems in last YEAR about my SAMSUNG HERO HANDSET set like Keypad, Sound and Battery backup etc. I bought samsung mobile set on 7th april, 2009, during the period, I faced many problems of worse keypad service, a very little batry back up and 3rd class sound quality, i m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.

S_IMEI no. A[protected]BEDI
FCC A3L SCH B -239


with regards

HERRY GULATI
TILAK NAGAR NEW DELHI - 110018
Contact No. [protected]

DEFECTIVE MOBILE
I had bought a Samsung Mobile Phone - Model B-3410(Sl.RV7Z255000R, IMEI No.[protected] on 21.03.2010. from Nokia priority Located at Krishna Nagar E3/33 Vijay Chowk Delhi 110051.vide their invoice number.5038.

I used the phone App. 4 Month and the next day it stopped functioning completely - giving indication of NO SERVICE. I then took it to the Shop I purchased and asked for a replacement and he refused and asked me to go to the Service Centre of Samsung located at T & L Communication B5- A First Floor Behind Bus Stop Kanti Nagar. Delhi 110052, (Phone No.[protected]). The Service Centre told me that it would take 10 days for repairs or finding the fault. My Cell is in warranty nd On 28July 2010 I visited u r service Centre They charge me of rs 338 nd saying Tat u r upper key has been damaged. I already Had paid the amt. They repair my set but after 2 days my corby set touch is not worked properly. again I visited U r Service centre But They used a foul language with us. nd donot gave a proper time.

I am wondering why cannot Sansung replace the handset ... it is only 4 months old ...what is the guarantee and warranty ?

Please help me as to how I can get a replacement as it is a new mobile.
Revert Awaited

Thanks,

Sumit walia
[protected]

To
The Nodal Officer

Sub: changing of display of Samsung Dous touch 299 .

Sir/Madam,

I am very much disappointed with the service of samsung mobile commpany i have already mailed to your customer support id regarding this matter so far no action taken .
I gave my samsung dous touch 299 to your service center in Thane Makhmali talao, Last 7 days they are not getting my display changed is this the way you people work how many days more it will take to change a single display otherwise please give me a new mobile .
please look in to this matter as earliest .

Regards

Sachin
Thane (west)

Samsung Mobile Phone — RINGING PROBLEM

I Have Samsung mobile hand set which Model No. - 5AM D 780 &
IMEI No. - [protected].
This mobile has the problem in ringer & no ringer is available at the Samsung service center since 10/07/2010.
So please arrange to supply the ringer of the above handset.
My. Mobile No.- [protected]
& [protected]

Your Faithfully

A.K. Srivastava
JHANSI

B3410 — no battery backup

i bought samung mobile model no 3410. it ha no battery back up. i visited service centre 4to 5 times. but only harresement. no complaint registered. please tell me what could i do. i bought not a mobile but a tenssion

Dear sir
i m very much disappointed with the services of SAMSUNG MOBILE COMPANY I have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I have faced many times of problems in oneYEAR about my SAMSUNG HANDSET set like Keypad, Sound and Battery backup etc.i m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.
it is not even a year i brought a samsung mobile L[protected].after a period of 7-8months it started giving problem. i gave the handset to service center and it is more than a month were i did not receive my handset back.every week i go there is some defect in the phone which is due to ur service center people urepaired.i gave my handset on[protected]. it high time now. kindly take some acction.
BAD SERVICE AND DISAPPOINTED WITH THE QUALITY OF PRODUCT

Samsung mobile M8800 — Battery malfunctioning

unnecessary harassment since 14th Sept, 2010.Set purchased on 5th Aug,2010. Set received on 6th Oct,2010. without the service being done. On heated arguments, they made a comment why the customer preferred an outdated set.

i have purchase a samsung mobile gts 3653 the service center was damage my mother board so plz kindly issue me new phone corby my no is [protected] so it mic was destroyby the worker so plzzzzzz solve my problem

Samsung Mobile Phone — Not working from the date of purchase

Dear Sir
Purchased a Mobil Phone model W259 on 5/3/11. From the date of purchase the phone was not working properly and fail to get signal inside the room. Approched the webstore and infromed me to go to the service station for a brand new phone without using. Approched the service station and informed that the board inside has to be changed and will take 20 days. Why not quality check in the company How it can happen for a brand new phone? Even after paying 7000/ unable to use the phone.
Bill No:[protected] dt 5/3/11
Service centre: Tambaram
Work order no:WHHP/410 dt 15/3/11
Regards
Suresh
[protected]

Sir,

I bought u r samsug mobile (Model- B5722, [protected]) on 10th June, 2010 from Parogon Departmental Stores, Thane(W),[protected]/25381547. Tax Invoice No. 12717.
After purchasing u r moblie within 20 days I am facing problem of Bluetooth Device as well as automatically my mobile getting switched off. I went to M/S Micro Services authorised service center of Samsung Mobiles, Thane (W). They updated my software. My mobile became properly working state. Then within 3 months again I was facing same problem. Again above mentioned service center resolve my problem by updating software in my Mobile. Above problem I m facing again 4 times till date. Everytime these people said that software were currepted due to virus.
This is unexpected tragedy that u r reputed companie's (SAMSUNG) mobile getting affected 6/8 times within 1 year. Stll today I m facing same mentioned problem.
I m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.

Mr. Sachin Kumbhar
Dockyard, Mumbai- 10
[protected]

Hi I have brought Samsung mobile model-gt s7722 3g, sl. no. rdmzb42595v, imei no-[protected]. Can't access Email Showing Internal server Error if the network is available in full range its shows network unavailable / problem in opera-mini access / u c browser is also not access. i fed up with samsung.
& secondly also not downloading songs, previously i used nokia 6300 & same aircel network, it is ok.. when i change with samsung hand set, creates network problem.samsung hand set
brought in november 2010 from alfa shop in irla, vile parle (west), mumbai
I have contacted with service centre, zain telecom, marol, behind s.m. centre, andheri-east, mumbai-india.tel no[protected]. but no result, they kept my hand set for around 10-12 days.then i discussed with mumbai main branch (mr.prakash--on[protected]toll free no.), they hear all matter & replied me that i will see ur problem. but when??? then till date no reply???
can u suggest me where should i go
I m working in mumbai-india.

need your reply

Samsung Mobile Phone — Even after mentioning to not reset Data , thats what they did FIRST !!! My all Data Value is = to a value Sorry/helpless

Today 6th of September i had given my cell for service in Samsung 's TELENET services , No 10 ,1st main 7th blk kormangla, bangalore.

The problem with cell phone : sometimes when there is any hard imapct on cell it powers off. need to switch it on again if it happens.

What Service receptions people said: Its a Mother board problem.[even before inspecting it]

what i said: okie do check and let me know, if there is any loose Contacts in the board which is causing a power off, also chk battery as i found it to be weak.

they said OK.

now in the Acknowledgement that they give for SERVICING i mentioned : DO NOT REMOVE THE DATA, will back up if required based on the problem they say after inspecting. i had marked it with "MARKER "

what they DID !!! : RESET THE FULL CELL DATA and said me a Sorry.

it takes me months to collect the data which was there in it. contacts are fine i need to get it some how. but all my MEMO/Passwords/Messages/Massive Personal numbers which handles my business is GONE , it has only the value of sorry .

what am i supposed to do. Helpless like every one ! ?

samsung mobile b3410 — video format

the samsung mobile i am using is not able to play mp4 video format but in the iscription its written that it supports mp4 format this a big fraud

Samsung Mobile Phone — restarting , showing not enough memory close all application,call pickup key not working some time

Dear Sir my phone creating the problem from last 8 months, as not enough memory ,call pick up key not working some times , so i have complain on supportindia.com and they have replied me and changed my phone main card and the problem was solved but after four monts the problem is coming start aging aqutionaly once in two- three days .so i have talk to customer care directly but they don't give me positive response.

REGARDING TV SERVICE AND PROBLEM

PICTURES ARE COMING HALF OF THE TV SCREEN NOT ON THE FULL SCREEN.

webcam is not working

i bought a samsung laptop model no NP300E5X since july 2013 but my webcam is not working i have complained to samsung center and the place from it was brought but no one responded need a help

MOBILE STOLEN

MY MOBILE NO IS [protected] LAL CHAND LUNIWAL, MY SAMSUNG GLAXY MOBILE WAS STOLEN ON 17OCT2013 AND IMEI NO IS -353877/05244341/7* BLACK WITH COVER, PLZ NECCESARY ACTION FOR THE MOBILE AND FUNCTIONING IS REVOCE IN MOBILE.

not working

I want to repair this mobile. pl tell me where wants to repair Rane

wost responce for custumer

i got samsung galaxy core 2 this mobile very heating on 36.4 with in one day 12.12.14 purchse date i need replacement but not done my costumer id [protected] this is my last purchase thanks

Prize money 500000pounds

I got a message from samsung uk that i won aprize money 500000 pounds.to day i got a call from the person who said he is working in rbi and he said me to claim that amount i have to pay 24500INR.is it a authentic information or not.please clarify me sir.

COMPRASOR NOT WORKING FROM 11 APR 2013
I had lodge a compalint in samsung service centre due to refrigarot comprasor not working and we have not recv any responce from your reprentative or call centre, before 4 days your reprentatvive called to me and said your comprasor will be arrange on 18/04/2013 but stiil is pending

Pls check and resolve the issue

Samsung request id-[protected]

Thanx and reargds
Anil chaurasia

Samsung Refrigerator — bottle storage guard

i was demand from jabalpur samsung service centre a bottle storage guard for samsung freze but after passing of 6 months they are not provide the same.

S n dey