Sangeetha Mobiles Complaints & Reviews

On 9th July I took Samsung J7 Max mobile from Sangeetha Mobiles. They promised me cash back of Rs 500 if I make payment through PayTM. I followed their executive and paid through PayTM the way they asked. Its being 30 days I had not received any cashback. Really discouraging. No support from BTM layout outlet when I visited them for feedback. Really poor service. If they promise something then they should do it.

I've purchased samsung j710 white on 26th aug 2016 with 365-days physical damage protection @899 vas at rt nagar bangalore.

Today[protected] i went to sangeetha mobiles at rt nagar, bangalore, staff told me to bring original box with accessories, with all i submitted but staff is informed that invoice amount will be last purchased bill and to get same new model i need to 9523 (New samsung j710 costs 12200 inr as on today).

I didn't get logic behind the calculation of damage protection and sangeetha mobiles in the name of damage protection is looting money from innocent customers.

Why i need to pay 9523 inr if the new model of same samsung j710 costs 12200?

Please find the details:

Invoice no:ssi/rtn/674
Invoice date: 26/10/2016

Regards,

Maheshwar rao n
[protected]

Dear sir,
I'm complaining about sangeetha mobiles branch at asharam road branch (Ahmedabad) manager miss behaviour with me,
I also purchase couple of mobile in 10 days at your sangeetha mobiles at ashram road (Ahmedabad). Your branch manager talk with me very badly. I think this moment is very wrost moment in my life. Your branch manager didn't deserve position of manager.
I purchased redmi note4 black 64gb.
I hope you take strong action of my complain.
Yours faithfully,
Sufiyan shaikh

Employee's in sangeetha mobiles located in mgb mall nellore, are misguiding people by their words. I made a call to that store and i asked abt the replacement of powerbank which has given to me, they said ok we will replace. The time when i went to store people over there just changed there words and said we cant replace. Earlier at the time purchase of oppo f3 those people said cashback wil be 3000/- but at the time of purchase they told 1350/- will be cashback. These people cheated me two times with there words. Travelling expenses totally 600/- got wasted. My request is with u is change or train those people and look that dont repeat these kind of false promises to people and now who wil give my travelling expenses back.

Its entirely mistake of sangeeth employees

I suppose my mobile phone has been stolen, and i proclaim that i have been through the documentation process to claim the insurance. While i was waiting for the bus to arrive at nargund bust stop, i lost the mobile phone, and i suppose it was stolen. I have registered the complaint theft at the nearest police station and the required documents have been uploaded.
Incident happened at - nargund bus stop, tq:nargund, dt:gadag
Model no. And make - sm-g570fzddins, samsung j5 prime.
Imei no. - [protected].

Hi, am kanak i had purchased iphone 6s some months ago in sangeetha mobiles cmh road indiranagar store, however i lost the bill, dont remember the exact date of purchase kindly provide me a duplicate copy of the bill. (Soft copy will do)

Details as follows...
Phone: iphone 6s - 16gb
Imei #: [protected]
Store: cmh road, indiranagar
Reg mob no: [protected]/[protected]
Email: [protected]@big-deal.in...

I bought mobile from sangeeta store on marathalli. At the time of payment they told me if i pay through paytm, i will get casback of 500 and at that time they didn't told any condition. They told you will get casback in 24 to 48 hours. It's around 20 days and i didn't got my cash back. So i visited showroom and now they are telling that you won't get the cash back as mobile price is less than 8000, but at the time of payment they didn't told any condition. I bought mobile for my friend and now ultimate i lost 500 rs. Please do helpful. Its the worst service i experience from any shop. I also mailed to sangeeta mail id but i didn't got any reply.

Hi sir
Nenu sangeetha store lo mobile tesukunam resmi note 4 kaani adi battery percentage 82 dhagara appudu tappudu stak iepothey di akkada store vallu mobile meku nachaka pothey meru satisfied kaka pothey 15 days mobile entham annaru kaani akkada velthey evalledhu so reason ani 1 week lo tesukoni vachintey echi tam annaru

So meru na complant ni chudaganey reply evvaagalaru

Thank you sir

Hi this is giridharan from chennai i brought one oppo a37 mobile on 3/7/17 at kodambakkam sangeetha mobiles. First we plan to buy xiome redmi4 but your sales representative converted to oppo a37 but the futures all thinks are good and they commit 30 days replacement assurance also. That s the only reason i buy that mobile. Now the mobile giving problem. I directly go to stores and explain the problem. They are not resolve my problem and they are give the service center address. When i reached service center they said this is soft ware problem we have to install the software but my concern is this also one part of service your open my mobile are not but this is one part of service i dont want to give my mobile do any services they said only hard ware problem only we are giving replacement this is soft ware problem we cannot give replacement. The problem is your sales man giving wrong commitment to me. This is cheating i already gave the complaint to the local r3 police station also. But i am very very upset about this product as a customer i am helpless. I trust the sangeetha mobiles understand my situation. Please resolve my problem as soon as possible thank you

Mr. Varghese biju n
[customer]
Hubli, karnataka
Mobile : [protected]
Email: [protected]@gmail.com or [protected]@rediffmail.com,

Dated:[protected]


To,
[01]
Branch manager,
Mr. Lokesh hk
Support team
Customer care
Sangeetha mobiles pvt ltd.,
[protected]/7111
[protected]@sangeethamobiles.com,

[02]
The branch manager,
Sangeetha mobiles pvt. Ltd.,
Shop no.3&4, diamond point,
Opp. Hdfc bank, koppikar road, hubli-580020.
[protected]@sangeethamobiles.com,


Respected sir/madam,

Subject: complaint for refunds of money rs.3704/-
+ interest till as on date on
Providing defective mobile handset/
Instrument set of mobile wham company —
Requested for.

* * * * * *

It is to advise you that on 14th april 2015 i had visited sangeetha mobile shop and after giving all the assurance i had purchased wd38-2.1 wham - - -[protected] and w184 - - 2.1 wham - - [protected] for rs.3704/- cash. The invoice no. Is si/lxm/51, invoice date : 14/apr/2015 time : 13:48:03. [ a scanned copy of the bill is enclosed ].

It is to bring to your kind notice that the instrument has not at all worked properly. It is not starting and the power is not coming. This matter was brought to the notice of the one swati naik and i was advised for authorized repair of the instrument. On the advice, i had handed personally handed over entire handset and accessories i. E. The instrument at shop no.7, opp. Old bus stand, hubli. I had visited personally so many a times but they could not repair it. After a gap of one month i had been handed over the instrument for use. But the instrument is recurring having the same problem. Hence, it proves that hand set sold to me was defective piece.

The day i had purchased the instrument set of mobile wham company wd38-2.1 — — [protected] it is of no use to and i have not used it any way.

I have personally visited you service centre and they have misbehaved and refuse to return my money as well as a new set of mobile. Even i had visited show-room and advised the matter and development but they said they have not got any advise to refund money or change the hand set and give a brand new one.

Kindly arrange to advise them to return the whole money/full amount of rs.3704/- + interest till as on date as i am not happy with wham company hand set and their worst service. I have not at all used it and from the time it is purchased it is giving me problem. Kindly do the needful for any early return of full amount + interest till as on date unconditionally to me.

It is my humble request to cancel the purchase made and for providing me defective piece or hand set of mobile and refund me entry amount of rs.3704 + interest till as on date in cash as a goodwill of the company.

I hope the name and service of the company is maintained and i will get back my entire money+ interest till as on date.

During the past several months experience is that sangeetha mobiles pvt. Ltd. Is playing a blame game and is putting all the blame on the innocent customer like me. A brand new instrument of mobile seal was even open by the employees of sangeetha mobiles pvt. Ltd., how can the customer be blamed for defective and damaged instrument. It is totally unacceptable on the part of sangeetha mobiles pvt. Ltd.. They simple putting the blame on customer and not trying to refund the money with interest. They simple prolonged the matter so long without any solution. Till date i have not got back my money with interest from them. Serveral times i had visited the show-room i have been told that the matter is referred to higher up and i will be advised on receipt of reply from bangalore. They are simply harrising me and not ready to refund my money. Now, due to bad experience and bad service i do not want any type of instrument of mobile from sangeetha mobiles pvt. Ltd., and only refund of entire money with inerest as on date should be deposited in my bank account which is given below.

If sangeetha mobiles pvt. Ltd. Fails to refund the money with interest as on date to me within the time limit their licence to work and provide service should be cancelled immediately. Even some penalty also should be imposed to teach them a lesson.

Sir, strict action should be taken against sangeetha mobiles pvt. Ltd. For the default. They are simply playing a blame game and it should be stopped right now by them. Kindly order them to refund the entire money with interest as on date and deposit in my bank account with much delay. I have been waiting patiently for a long time to get back my money.
An early finalisation of the above matter is requested in my favour. For getting justice i will knock all the doors.

The matter has already been delayed much by them. Justice is required.


Thanking you, sir/madam,
Hoping for the best.

Yours faithfully,


[ varghese biju n ]
Hubli,
Karnataka,

My banking confidential details :-

Name : varghese biju nellikhattial
Name of the bank : state bank of india [sbi}
Branch : hubli, karntaka, india
Branch address : madhura colony, house no.4, ward
No.29, shantinagar cross, hubli –
580023, karnataka, india
Branch code : 005107
Type of account : saving
Account no. : [protected]
Ifsc code : sbin0005107
Micr code:[protected]

Thanks

Mr. Varghese biju n
[customer]
Hubli, karnataka
Mobile : [protected]
Email: [protected]@gmail.com or [protected]@rediffmail.com,

Dated:[protected]


To,
[01]
Branch manager,
Mr. Lokesh hk
Support team
Customer care
Sangeetha mobiles pvt ltd.,
[protected]/7111
[protected]@sangeethamobiles.com,

[02]
The branch manager,
Sangeetha mobiles pvt. Ltd.,
Shop no.3&4, diamond point,
Opp. Hdfc bank, koppikar road, hubli-580020.
[protected]@sangeethamobiles.com,


Respected sir/madam,

Subject: complaint for refunds of money rs.3704/-
+ interest till as on date on
Providing defective mobile handset/
Instrument set of mobile wham company —
Requested for.

* * * * * *

It is to advise you that on 14th april 2015 i had visited sangeetha mobile shop and after giving all the assurance i had purchased wd38-2.1 wham - - -[protected] and w184 - - 2.1 wham - - [protected] for rs.3704/- cash. The invoice no. Is si/lxm/51, invoice date : 14/apr/2015 time : 13:48:03. [ a scanned copy of the bill is enclosed ].

It is to bring to your kind notice that the instrument has not at all worked properly. It is not starting and the power is not coming. This matter was brought to the notice of the one swati naik and i was advised for authorized repair of the instrument. On the advice, i had handed personally handed over entire handset and accessories i. E. The instrument at shop no.7, opp. Old bus stand, hubli. I had visited personally so many a times but they could not repair it. After a gap of one month i had been handed over the instrument for use. But the instrument is recurring having the same problem. Hence, it proves that hand set sold to me was defective piece.

The day i had purchased the instrument set of mobile wham company wd38-2.1 — — [protected] it is of no use to and i have not used it any way.

I have personally visited you service centre and they have misbehaved and refuse to return my money as well as a new set of mobile. Even i had visited show-room and advised the matter and development but they said they have not got any advise to refund money or change the hand set and give a brand new one.

Kindly arrange to advise them to return the whole money/full amount of rs.3704/- + interest till as on date as i am not happy with wham company hand set and their worst service. I have not at all used it and from the time it is purchased it is giving me problem. Kindly do the needful for any early return of full amount + interest till as on date unconditionally to me.

It is my humble request to cancel the purchase made and for providing me defective piece or hand set of mobile and refund me entry amount of rs.3704 + interest till as on date in cash as a goodwill of the company.

I hope the name and service of the company is maintained and i will get back my entire money+ interest till as on date.

During the past several months experience is that sangeetha mobiles pvt. Ltd. Is playing a blame game and is putting all the blame on the innocent customer like me. A brand new instrument of mobile seal was even open by the employees of sangeetha mobiles pvt. Ltd., how can the customer be blamed for defective and damaged instrument. It is totally unacceptable on the part of sangeetha mobiles pvt. Ltd.. They simple putting the blame on customer and not trying to refund the money with interest. They simple prolonged the matter so long without any solution. Till date i have not got back my money with interest from them. Several times i had visited the show-room i have been told that the matter is referred to higher up and i will be advised on receipt of reply from bangalore. They are simply harassing me and not ready to refund my money. Now, due to bad experience and bad service i do not want any type of instrument of mobile from sangeetha mobiles pvt. Ltd., and only refund of entire money with interest as on date should be deposited in my bank account which is given below.

If sangeetha mobiles pvt. Ltd. Fails to refund the money with interest as on date to me within the time limit their licence to work and provide service should be cancelled immediately. Even some penalty also should be imposed to teach them a lesson.

Sir, strict action should be taken against sangeetha mobiles pvt. Ltd. For the default. They are simply playing a blame game and it should be stopped right now by them. Kindly order them to refund the entire money with interest as on date and deposit in my bank account with much delay. I have been waiting patiently for a long time to get back my money.
An early finalisation of the above matter is requested in my favour. For getting justice i will knock all the doors.

The matter has already been delayed much by them. Justice is required.


Thanking you, sir/madam,
Hoping for the best.

Yours faithfully,


[ varghese biju n ]
Hubli,
Karnataka,

My banking confidential details :-

Name : varghese biju nellikhattial
Name of the bank : state bank of india [sbi}
Branch : hubli, karntaka, india
Branch address : madhura colony, house no.4, ward
No.29, shantinagar cross, hubli –
580023, karnataka, india
Branch code : 005107
Type of account : saving
Account no. : [protected]
Ifsc code : sbin0005107
Micr code:[protected]

It is to advise you that on 14th april 2015 i had visited sangeetha mobile shop and after giving all the assurance i had purchased wd38-2.1 wham - - -[protected] and w184 - - 2.1 wham - - [protected] for rs.3704/- cash. It is to bring to your kind notice that the instrument has not at all worked properly. It is not starting and the power is not coming. This matter was brought to the notice of the one swati naik and i was advised for authorized repair of the instrument. On the advice, i had handed personally handed over entire handset and accessories i. E. The instrument at shop no.7, opp. Old bus stand, hubli. I had visited personally so many a times but they could not repair it. After a gap of one month i had been handed over the instrument for use. But the instrument is recurring having the same problem. Hence, it proves that hand set sold to me was defective piece. The day i had purchased the instrument set of mobile wham company wd38-2.1 — — [protected] it is of no use to and i have not used it any way. I have personally visited you service centre and they have misbehaved and refuse to return my money as well as a new set of mobile. Even i had visited show-room and advised the matter and development but they said they have not got any advise to refund money or change the hand set and give a brand new one. Kindly arrange to advise them to return the whole money/full amount of rs.3704/- + interest till as on date as i am not happy with wham company hand set and their worst service. I have not at all used it and from the time it is purchased it is giving me problem. During the past several months experience is that sangeetha mobiles pvt. Ltd. Is playing a blame game and is putting all the blame on the innocent customer like me. A brand new instrument of mobile seal was even open by the employees of sangeetha mobiles pvt. Ltd., how can the customer be blamed for defective and damaged instrument. It is totally unacceptable on the part of sangeetha mobiles pvt. Ltd.. They simple putting the blame on customer and not trying to refund the money with interest. They simple prolonged the matter so long without any solution. Till date i have not got back my money with interest from them. Several times i had visited the show-room i have been told that the matter is referred to higher up and i will be advised on receipt of reply from bangalore. They are simply harassing me and not ready to refund my money. Now, due to bad experience and bad service i do not want any type of instrument of mobile from sangeetha mobiles pvt. Ltd., and only refund of entire money with interest as on date. If sangeetha mobiles pvt. Ltd. Fails to refund the money with interest as on date to me within the time limit their licence to work and provide service should be cancelled immediately. Even some penalty also should be imposed to teach them a lesson. Sir, strict action should be taken against sangeetha mobiles pvt. Ltd.

Hi team, i want to file a strong complaint on sangeetha mobiles located in abirami mahal, purashawalkam, chennai. I purchased oppo f3 on 8th july on getting the phone i installed the basic app and started using it. After couple of hours i found the mobile gets hanged with slow response
Immediately i went to showroom nut they refused to allow me inside itself. If you have purchased then you have to visit service station. Its not even 4 hours. The lady working in the store and manager lyod (He only given the name) behaved very badly in front of other customer and treated like #. I am not going to close this case unless and action taken on the branch and person. We as a customer paying money to get the phone. But treating like this gave us very bad day for us and we went in to deep problem because of the response. Need solution for it.
Regards,
Ambalavanan
91-[protected]

Hi this is vijay, i had purchased mobile on 09/july/2017 where in there was an 5% cash back until yesterday. The sales executive did nt bother to tell us about the offer and billed it directly.

The cashier was so sue did nt have courtesy to ask sorry or give a solution for it. He says i can't do anything.

This is d worst experience i hd with sadhashivnagar, bangalore branch the serial no. Of invoice is dpi/ssn/71.

I request you people to investigate on this and give me an solution. I would like to take this to consumer court and sue the happiness of that branch executives, if there is no response recieved.

Thanks,

Vijay

Hi,

My name is karthik, i had got a bluetooth headset from sangeetha and the brand name was remax international and model was s2. Where they charged me 3000/- rupees for it. And they have provided it with a 1 year warranty. It has been only 5 months now and the bluetooth headset is not even getting on. I have asked the representatives of sangeetha to replace it with a new one. They are not behaving properly or responding. The representative name is krishna.

I think sangeetha mobiles is loosing its market by behaving like this with the people

Dear sir i have purchased p7 giorgione mobile 2tims but not good i go to your show room but not respond your staff. I request p /s refund my amount, 3days back i visit your showroom your staff person queral to me p/l solve my problem otherwise i go to consumer court or media. My ph no is [protected] against sangeeth mobile devaraja urs road mysore pleas consider sir.

Is this the way you want to survive in the market?

I bought one phone ( LG K7; ) yesterday (01-July-2017) at Sangeetha Mobiles store in Jayanagar 9th block.

Your staff ( LG representative?) gave completely wrong information about the phone while selling, starting from OS version, RAM, ROM, screen resolution everything he lied. He showed a demo piece when I cross questioned that then he said It's a demo piece in the New phone it comes out-of-the-box.

I trusted his words but when i returned home and did use phone for 10, 15 minutes and did search in the internet I came to know that he gave completely wrong details about the specification. Phone is significantly slow compared to any other phone in that segment (9000 Rs) today.

Then immediately I went back to the shop asking for the different phone.. this time I wanted to buy some other phone but not LG, as I lost trust with that brand.
It ( LG K7 ) is a one year old model..may be at that time it was good..but now why lie and sell it for one year old price?

Now they are saying once sold, we can't take it back. I told them the genuine reason.. then that staff told me to ask the store manager, if he agrees.

Now your manager ( Manohar / [protected]) says I should go and get a DOA certificate from LG service centre.

What was my mistake here? Believing that Sangeetha is a trusted brand in mobile shops? Are you really sure you want to servive in the market​ by cheating your trusted customers?

is this the right way to conduct business? Do you have any ethics?

Could you help me to resolve this issue at least ? From next time I'll avoid guys anyways.

I visited your store to buy a motorcycle g5 plus on my first visit in the morning they explained me about gionee s6s so I went back and reviewed gionee s6s Vs moto g5 plus and decided to buy moto g5 plus and came back to store in the evening. Now they explained me about vivo v5s in spite of me telling them I want moto. They told it is good at selfies and has HD display will have nougat update. I repeatedly said that I need moto but I am influenced to buy vivo. Now I see that there is no nougat update, it is not Full HD, it has old model processor and won't really take good selfies or pics (images are shaky)and now I am really disappointed with this. Your people are selling the product they want to. They are not bothered of customers choice. They are not explaining anything about the model we need. I am really dissapointed with the one you sold me and I need moto g5 plus can you replace this for me please.

Order ID: #[protected]
Placed on 13/06/2017
i orderd redmi 4a through sangeetha mobiles as i needed it with in 7 days through online payment but its been more than 10 days... still there is no update in order.. tried calling customer care numbers and also through mails but no response...worst online shopping i have ever witnessed till now..i want my order to be delivered as soon as possible.if there are no proper delivery requirements don't accept the orders...

Hi my self sharanabasava sindhanur recently I have purchased vivo mobile at your sindhanur branch at the time buying your sales person offer to provide selfi stick with handset what he assured there is no stock we will give after one week but 3months completed still not given telling lie I have visited 3or4 times to shop they are not responding properly do the needful