Sangeetha Mobiles Complaints & Reviews

I gave my phone micromax (A300) at sangeetha mobiles in btm 2nd stage, for repairing. It was having some display problem. After a week i got my phone, display was working but phone was not getting charged. Charging issue was not there initially something went wrong in store itself (Once the repairing guy accepted also but later went to deny as matter got serious). I gave my phone back to the store. He made me to wait for long time and finally gave rs.1000 (He charged me rs.2250 initially) towards the battery and the dead phone, he said battery was not available in the market and also said except battery everything is working fine. I complained it to the customer care and after the discussion they rufunded me the whole amount saying batteri is not available in the market.
So, atlast i have my dead phone due to sangeetha mobiles.
I went to micromax service centre, they said there is some problem with the motherboard which will cost me rs.6000. I asked them not to proceed with repair.
So, now i have my phone without battery and motherboard problem due to that repairing guy.
Please help me in this regard.
I can provide you the receipt of refund they gave at last and mail conversation.

Dear sir,
I brought samsung j7 from sangeetha mobiles and along with that i got some offers such as coupon code and airtel 4g and selfie stick.. Except selfie stick im not at all happy with others bcs the representative not at all giving any clarity about those offers, also no value for offers.. Gave one screen guard and cover told that it worth 800rs (Offer price satisfied). Is this the way to fool customers??
Pls answer

I have lost my bill for galaxy a8 samsung mobile, purchased on 22th october 2015 in sangeetha mobiles next to nataraja theatre, seshdripuram, bangalore. I kindly request you to provide me with the duplicate bill for insurance claim urgently. Imei number is [protected]. Please send the bill to my mail id: [protected]@yahoo.com

Prabhakar
Mob no. [protected]

Hi,

I have given my mobile under second year warranty for service on 20 march 2016 but still i am not getting the any response from sangeetha mobiles so can you take this as my complaint and let me know the status and when can i expect to get the mobile.

Tin : [protected]

Invoice no: si/sel/592

Invoice date: 12/jun/2014

Date of given :20 march 2016

Description of the incident: mobile is not turned on. It's getting blinked

Mobile model: htc desire 816

Request for service to repair.


Regards,
Balsubramaniyan

Dear sir/madam,
I hv purchased vivi y51l from palavakkam be on 05.04.2016 in no si/pal/18.
Sales rep mr. Vijayakumar promised me to provide flip cover free of cost. He asked me to collect the same after two days of purchase. Till now he has not provided. I believe it's the cheap tactics used to sell their products. It's very much annoying he was not even convey dis msg. Y he promised to provide something which he is not intend to. There are many retailers out in the market including online shopping, i he agreed to purchase only bcoz of promise made n now realise hw badly i became prey to the cheater.

Vimal

I’m saravana kumar. S. I had purchased samsung galaxy grand 2 in last 17.08.2014 to my father name in our arumbakkam branch. I’m already given service for my mobile to your sangeetha mobile service team, first there lady call to me your problem was rectified sir. I asked to her motherboard was replace or not? She told to me ya sir it replaced battery only want to replace. Battery not covered under warranty so, you have pay for that. I told ok no problem i pay for that. After someone call for when you pay for battery amount. That time also i asked to him problem all rectified & motherboard replaced? He told problem was rectified sir. But, motherboard not replaced sir. I ask why you didn’t replace? Someone told replaced. Now, you are telling not replaced. Which is correct? After they checked the system data details and told to me, problems are rectified sir not necessary to replace sir. Battery only want to replace then only low charge complaint i’ll arrest sir. It l’ll charge rs.1010 or 1110 something i forgot that. I pay get my mobile & new battery.
I want to know who is serviced my mobile. I want to talk to him. Because, he didn’t did anything in my mobile. Simply put software update and send to the customer. Till date i didn’t open that battery seal also, my old battery was working superbly. Then why they told to buy for new battery? Customer told charging or low battery problem means you told want to buy new battery? This kind of service only you are giving to the customer? Your service people not check mobile?. And lot more complaints came now. Complaints are given below. What the solution for that? What action taking for your service team for this? I need reply for this….

Inv no : csi/ btm/113 dtd 9th jan 2016 - purchased lenovo k3 note (Sl no [protected]) in sangeetha mobiles pvt ltd, # 847/c, 10th main, 7th cross, mico layout, btm 2nd stage, bangalore -76. Facing serious problem of n/w. Changed airetel 4g sim 2 times. Still problem not resolved. Same sim working in other mobile sets.in a day only 1- 2 hrs getting n/w & missing alomost 80% of calls. Also durinmg calls, it becomes not audible to caller & call gets abrup[t end. On 3rd april 2016- went to ssame store. Response very bad right from the cash counter person who bluntly told to get it rectified with airrtel. Same sale persson who had convinced me to buy lenova instead of samsung now was very indifferent & telling bangalore @ most of places n/w pronblem is there. The flex ad on the walls like "national award for excellence in customer service" & "your phone will be serviced & delivered at your place" literally make mockery of customers. Finally after making me to wait as in b/w new customers coming in, some body told me get the sofware rectified with lenova service center. Left store very disappointed but vowed not come to this store ever

Dear rajesh sir
. my name us sathish kumar
We working in Velachery branch we some personal problem so we relive my job but still now my salary Is not given so kindly do the need full

By
Sathish
Kumar
[protected]

Hi guys!!
Recently i have bough new samsung j7 in adv company have mentioned that assures 10%cash back on any mobile purchase. Executive informed that i will get cash back after finishing converting my purchase into emi sangeetha executive is telling that cask back will be given if v purchase another mobile that too above 5000.

Guys though i am a marketing professional. The brand sangeetha is cheating public in the name of cash back. That's not cash back thats the assured discount in next purchase

I went there for buying samsung galaxy j7.
But i came to know they taking more price than market price.
They said they will give 15% cashback. So i bought that product.
But after bought its 10days over, till i didn't get cashback.
Now they saying buy another mobile, then only they will adjust this cashback.
This is called sangeetha mobile. Great...

Please dont visit sangeetha.
Strongly recommending dont buy mobile in sangeetha


Yesterday i had purchased samsung j7 mobile at the cost of 15, 100 inr. actually on 1st visiting sangeetha showroom i had purchased lenovo a7000 turbo (11, 100 inr) due to heating issue i returned the mobile with in 12 hours and i asked them to i will buy diffrent mobile instead of this and i said i will pay remaining amount for samsung j7 for that they accepted and they asked me to pay 4000 more. i asked them while swiping 4000 is emi option is there or not like that, they said we dont have emi for 4000 in sangeetha stores, for emi min amount should be = 9000 inr. today i called to customer care they said that 4000 is eligible for emi, then why those sangeetha store guys gave me wrong info/cheated me though i paid.

Store details:
Sangeetha mobile store,
Btm layout,
Near disney bakery.

I've purchased apple iphone 5s 16gb in month of december 26/12/2015
In tyagarajanagar sangeetha mobile store and,
I had cashback of 15% on zopper but ive recived only 10% cashback
When i spoke to the sangeetha mobile regards this and they are telling
5%cashback had already been deducted in the time of purchase
Nobody informed me during the purchase now i called and ask they have al new story to tel m not satifyed with service the store manager dint responed properly to me and he was very rude to me on this note

In kunigal sangeetha opens his new outlet, i am happy to see.
But the worker are lazy, not interested to work only.
So please change employees to develop sangeetha...

I had a terrible experience after buying a i phone 6s plus from sangeetha mobiles hsr layout branch. I bought this phone on 15th december for 72000 and was offered a price protection plan for another 100 rs. I had checked the prices at other sites like flipkart where the phone was available at a way cheaper price however still opted to buy from sangeetha as i wanted to use my bajaj finserv card. Immediately a day or two after buying the phone i read it on the news that apple has slashed the prices in india market. I went to sangeetha people and asked them how much they are selling it for now, to which they said its 67000. I asked them about the price protection plan they had offered me but they kept on postponing it for days and asked me to come back later. Finally they gave me a ridiculous reason that the price slash is announced by sangeetha and not officially by apple... I feel cheated... I went to imagine store and they also confirmed that the prices have been slashed. I am extremely annoyed by this experience and will never shop from sangeetha again. I would like to reach out to the highest authority at sangeetha mobiles and would like to highlight this fooling business they are into. The guys i dealt with at sangeetha were highly unprofessional, sarvesh and ramesh at hsr layout. -abhishek [protected]

My mobile sony xperia zl is getting hanged and with the additional warranty i gave it for repair to sangeetha mobiles ameerpet branch on november 15th 2015, and today is january 11th 2016, its been almost 2 months and we still didn't get any positive response. The manager asked 20 days time and now he is ignoring. We want the handset in a week orelse we need to take strict legal action. Kindly please help.

Hi i am very disappointed write this review against sangeetha mobiles I bought samsung j7 on 20/12/2015 While purchasing this product represantative has offered that i will get the 10%cashback voucher in next48 hours since i dint get the any kind of voucher when i enquired this that guy has to told me to download zopper app with ur ny details i wil get the voucher since 4dys over no voucher has not came to inbox it seems that sangeetha mobile always cheating me by showing tricky offers totally i am not with the service even i am also a manager but i dont appreciate this kind of service

We buyed a mobile in sangeetha mobiles but we asked for black colour pattern but they given us blue pattern and we got an offer if price reduction we are planeed to take mobile with that offer but no one is responded for us waste of time and worst services

Dear isr. I bought in sangeetha mobiles one phone on 28/11/2015 but in that time no body talk about insurance the manager of that brnach (bowenpally secunderabad) and now i m checked bill copy in that there is no insurance i want insurance pls give me insurance... Srikanth [protected]

Sangeetha mobile store Tilak road Tirupati I buyed honor holly price of 6650/- I returned that mobile in store Then i taked another mobile samsung galaxy j1 ace price of 6199/- But shop manager given me bill 6750/- Why the manager give that type of bill

Hi team, This is regarding issues which i am facing from last 10 days, no one responding well or responding properly. I faced too many issues in this last 10 days but still tried to write in short. Please go through this... I have purchased samsung galaxy a5 on 14th july 2015 from sangeetha kormangala store bangalore. I paid rs 20905 for this and my phone is still in warranty. On 28th november 2015, i observed that my phone is dead after coming from my class. I waited till monday as i was not aware that samsung service centre works on weekend also. On 1st december i went to samsung authorised service centre lalbagh road bangalore (http://www.justdial.com/Bangalore/Samsung-Authorised-service-centre-%3Cnear%3E-...⇄ I showed my phone to one of the customer care. He took that phone and after 5 min he told me that the phone screen has a crack. I then told them that its not possible as it never fall from my hand or by someone as it was working till saturday morning and that crack or external damage is not done by me. Then i asked them that if this is done by me show me the scratch mark or any sort of marks which usually happen or occur externally when something brake or fall but nothing was there. It was there as very small bubble at the time of purchase only but we never complain as it was appearing like air-bubble normaly happen when we stick screen-plate. And phone was also working fine till now. I explained them but they were simply keep on saying one sentence that i[censored] want to fix it you have to pay even if your phone is in warranty and i[censored] want to get it done in warranty, talk to online customer care or samsung supervisior. I asked them to call there supervisior or some senior guys then they asked me to call samsung customer care. I did this too they said within 4 working hour our supervisior will get in touch with u but no call received by next day also. I called customer care several time and they said the same thing every-time. Our senior will get in touch with u but till 7th dec, no one called me to hear my problem. No one took this initiative. So on 7th dec. After losing all the hope, i went to another samsung service center i. E. Samsung service center in btm (http://www.justdial.com/Bangalore/Intouch-Services-%3Cnear%3E-Btm-Layout-1st-St...⇄ and tried speaking to some senior supervisior about this, but customer care guys didnt allowed me to speak with them plus they started giving lectures. Later i thought, there's no use of arguing with them, i will only have to suffer from this, so i asked them to inspect the phone and let me know the issue. They said its just screen issue which will cost : 6800 + 400 (Service tax). Then i asked, so after that i dont have to pay anything right, they said no. Then i asked them to inspect and repair it asap. Later, in evening they called me and said ur phone services will cost up-to rs 16700, i shocked and went to store to know more in detail. They told that charger pin is damaged from inside which will cost something around rs 1400, issue with mother board which will cost around rs 7400. That phone was first time opened by samsung customer care only, so how come anyone can damage internal charge pin and mother board. This was done by engineer who opened this phone. This phone is in warranty but they dont want to fix this in warranty at any cost, so they are creating these all issue. They don't even know how to talk with customer. I again requested them that i want to speak with supervisor here but no response. I called customer care, shared all this but his response was also diplomatic. I took my phone back as not a single guys in samsung service care, btm was responding properly. They have not resolved my problem. These all issue i was facing just because my phone is in warranty but they want this to be done as non-warranty. Why should i pay if i havn't done anything from my side. Y should i pay for damages done by customer care guys. Please revert to by mail asap and help me out with this problem. Please look into this matter. I had toked screenshot of my phone in presence of samsung service care guys, which i am attaching here. I will be going to consumer forum and will register complain against you if you guys failed to revert me with next 4-5 working hours. For reference : Samsung services care jobsheet no. Or bill no. Are [protected], [protected] Contact me on [protected]@gmail.com.