Sansui India Complaints & Reviews

I have purchased Sansui AC in 2016 from Flipkart and from last 6 months the compressor stopped working. I tried to contact customer care but no contact number available to lodge compliant. Flipkart said they can't do anything. The Sansui had stopped their operations in India and no more support from them. Recently I saw Sansui again started selling ACs on Flipkart and when I was able to connect with them, they simply denied providing services against valid warranty. I have even questioned Flipkart and got reimbursement from them after I rectified the problem with AC technician. When I questioned Flipkart why they are allowing such companies to sell their products if they can not give services to their clients, Flipkart had no reasonable answer. Still the AC is under warranty and if something goes wrong now then even Flipkart had denied giving any support. I urge people not to buy Sansui products from Flipkart and even want to convey message to Flipkart is even they are still responsible for my problems.

Hello . I bought Sansui 80 L Direct Cool Single Door 2 Star Refrigerator from Flipkart in 2016. Today my compressor of that fridge has stopped working.
That fridge has 5 years of warranty on the compressor. I want to claim that warranty and want the compressor to be replaced with a new compressor.

So after being used for almost 3 years the compressor has stopped working.

Still 2 years warranty is there for the compressor and i want it to be replaced it ASAP

Dear sir/mam
I have bought sansui 40 inch LED Tv in 2017 with 1 plus 4 extended warranty .
Now i am facing some technical problem with the screen In my tv and the... then in 2017 showroom owner provided customer service no.[protected] is not working.
Pls revert me the latest authorised customer care no. as gurgaon[protected] contact no. is always busy
Thanks & Regards

Dear sir,
As per my complaint no. Mum[protected] dt 14/09/2018
For black dot in display m/s. Shraddha enterprises attend & ask for replacement of display part without any charges because still the warranty is not over.
I called many times to m/s. Shraddha enterprises for replacement of display part than also they are not show in interest to attend my complaint last 10 month.

Regards,
Sachin jadhav
Mo. [protected]
Email : jadhav. Sachinjadhav. [protected]@gmail.com

On dated[protected], i had purchased (Invoice no - snjf-01601) the sansui led t. V model no - sne-40hb23caf from the retailer - sargam india electronics pvt ltd address - shop no - 1, 2, 3 krishna mandir chowk, najafgarh, new delhi-110043 (Tin no - [protected]) tel - [protected]. On dated 20.11.18 complaint has been registered (Del [protected]) to the company about the t. V display issue as t. V is in warranty period. T. V has been pick up by the company but we haven't received yet the product. Many times approached to the retailer & contacted but issue not resolved yet as spare not available. Almost 8 months we are facing the difficulty & mental harassment to get the t. V repaired. Request you to kindly look into the matter. Invoice copy & complaint doc enclosed.

I have buy new sansui led tv, please find below details,
Sn[protected]
Model - 3923
Web model - ledtvsns40hb23caf
Size - 98cm
Now green line shown on display in middle area from top to bottom in.
Please check asap as below given address

A/101 om sai milan society, central park, nallasopara east, palghar
Mo no = [protected] prashant jaiswal

Hi,

My friend purchased Sansui refrigerator from Flipkart (Invoice Ref no Invoice OD[protected] on March 30th, 2016 from WS Retail for me. After using for almost 3 years, its compressor doesn't seem to be working as coils getting heated up and no cooling is happening. Please, could you send a Sansui service executive to check and replace the compressor if need be?
I've sent mail to sansui customer care emails but there's no response.

Also, please if you could share if there are any prior charges for an executive visit which ideally should be free under warranty cover of 4 years?

Please contact: [protected], [protected]

Thanks in advance.

I had purchased a Sansui LED with 3years warranty by SARGAM Karol Bagh Delhi. But in month of march 2019. this LED video picture is not working properly. so i launched a complaint.So your engineer visited and charged me 1300/- on dated - 23/03/19. But Neither it is repaired nor changed. this is shown your poor service and customer harassment.

please look into the matter otherwise i have to file the case against you.

refer the enclosed file:-

--
Ram Gopal
[protected]

Dear sir,

I would like to inform you that no one is answering my issues. I request you to take some serious action against sansui i. E. Skylark enterprises ms. Ramita & ram contact no. [protected] and mr. Rohi das contact no. [protected].

I have purchased sansui led tv 50 inch on 09/06/2016 with 5 years warranty and now in tv screen some lines are coming and speaker not working self logged the complaint to the sasui authorized service center i. E skylark enterprises on 16/04/2019, technician had visit my home on 17/04/2019 and rectified that the screen panel issues and said need to replace the same. I personally continuously follow up with service center from last 3 months and they (Ramita & ram) are saying the company has stopped the production and part is unavailable. So i said that give me full refund i. E. Inr 36, 000/- because my tv is in under warranty. But no one is taking initiative and answering my calls.

Please help to resolve this issues, as i am fed-up with this people.

Thanks & regards,
Jatin vadher
Mobile no. +91 [protected] / [protected]
Email id : [protected]@gmail.com

Sir i bought this sansui tv as per your advertisement of 2 years extended warranty i have all those papers but i am not able to contact your company and i am feeling cheated please help me with the small repair work with my tv i hope you understand and my problem i am trying to resolve this problem since 5 days.
The serial number is[protected].

Please help immediately

I have purchased SANSUI REFSAN SHB163DBR FDA on 15/07/2016.There is 5year warranty on compressor of this Fridge.It have been 3 Year years now, and my fridge not working or not functional for a week.It have been so annoying that none of your customer care numbers are working.Even the distributor is unable to contact you.Please help and solve the issue.

I have brought led tv in oct 2016 which is showing a line from left to right in middle of screen... My tv is in extended warranty period.. Plz help to whom should i contact.

In 2018 jan too the same problem was there but was resolved by changing the panel itself... But this time the ccustomer care of sansui number is "not valid" im
Need to know whom to contact even if i have paid etc for extended warranty

Sir, i had purchased sansui 40 inch led tv on 20/02/2016 with five year warranty scheme. It got some problem for which i had registered a complaint. I took led to your customer care centre and the person attending the complaint told us that some parts need to be replaced. He then raised complaint to the company for the same. Six months has gone, no response from your side. Your customer care executive are giving some other numbers to ask for the status but their number are either switched off, always busy or some replied that they dont know what to do next. I also visited customer care centre many times but now they are saying that whole led is not working and company will replace it with new one. Kindly reply asap about status of my complaint. I trusted your brand, now please don't let my trust go down
Please give me working customer care number to know status of my complaint
Thank you
Vivek

Complaint no. Del[protected]
Complaint registered date - 12 december 2018

From last two days my tv set has been turning on and off automatically without remote please solve this problem. I have purchase this tv in 2017 it is nice to have this tv but we are facing some problems like the tv is operated self without the remote and it functions randomly and opens anything anytime. Itts very very irritating and disturbs the joy of watching tv. Please help us to repair this problem as early as possible. Waiting for your positive reply within 3 days... Thanks

Sir, i had purchased a 48inch television on 29/06/2017 with an extended warranty of additional two years. However, after 23 months of purchase, the display of the tv is not functioning. Further, i am surprised to see that there is no service centre in our area, western odisha.
Under the circumstances, the fundamental right of a consumer is violated and causing mental tension. Please do the needful.

I have purchased the ac model no. Ssd35. Ws1qdl. Id, manufacturing date feb 2017. Pl send your technician to see the problem as the product is in warrant y period. My contact no. Is [protected].in cas any additional information is required pl. Contact to me. Pl. Confirm the receipt of same. And give ref. No. It very hot and without actually we can not sleep. Pl. Help us for the same.

Dear sir/mem

Mene[protected] ko take home sales se led tv bajaj finance ke emi pe kharida tha us time seller ne mere ko bola tha ki 4 yer ki warranty aaye gi aaj ki date ke hisab se 3 year 6 monts or 16 day hote he is liye mera service period sharu he tp aaj mere tv ke speaker me problem ho raha tha ti mene unko call karke require di to wo log bol rahe he ki ab sansui company bandh ho chuki he to aapko service nai mill sakti ab aapko jo bhi karna he wo aapne aap karna pade ga to me apni service kese pa saktahu.

I had purchased a 48 inch TV on 29/06/2017 from patra Electronics, Bhubaneswar, vide bill no BMD-S0003678 on 29/06/2017, with an extended warranty of two years.Since last month, the Display of the TV is not functioning. pls look into the matter.
I am from Odisha state, District Sambalpur and the name of my village is also sambalpur. we dont find a service centre in our area.

My sansui led tv display is flickering and when i called the service toll free number it says number is withdrawn i served a lot on internet also asked the shop from where i have purchased the tv but he is not dealing now with sansui. I tried with several phone number found on google also searched local market but not found any service center

Please help me to find the right one for my service issue

Hi.
My led TV has audio issue and it is automatically goes to 0 .if I try to turn up the volume by pressing the + button on the remote, the volume goes up, but as soon as I release the button the sound goes to 0 again.
so iam trying to contact customer care as it is in still warranty.
But no one is responding.
Can you pls provide me a customer care number to resolve the issue.