[Resolved]  Sansui India — phone submitted in service center 4 months back still no response

Address:Hyderabad, Andhra Pradesh

Hello there,

We given san sui mobile in u r service center on 5/08/2017 still we not received

Kindly look in to this more than 4 months it is the service every time i call or go there only one word they say its under high priority and you will get the call very soon. Even on email they say the same. This is the worst ever experience i have faced with any of the vendor.

Please replace the set are give the credit note

Imei no:[protected]

Job:vasctg013j[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Picture of my tv is not dispeying.Kindly help
Dear Narayan Hembram,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team
Sir my led tv is dead from Diwali i complaind in sansui care before Diwali...and nothing is going on right now ...

Videocon Industries Customer Care's response, Dec 12, 2017
Dear Shishir Sanjay Mishra,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Sansui Customer Support Team
Hi,

I have purchased the washing machine in the month of october 2017 its been only three months and the problem is water is draining out at the same time it fills.
kindly look into this on priority and do the needful
Please contact me on [protected]
Dear Kksharma Munna,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Dear Kksharma Munna,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Sansui Customer Support Team
Dear Narayan Hembram,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team
Dear Shishir Sanjay Mishra,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sansui India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    1102
    Pending
    0
    Resolved
    380
    Sansui India Phone
    +91 12 4421 5400
    Sansui India Address
    Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
    View all Sansui India contact information