Sansui India — Poor response for sansui ac repair complaint | |||||
Last year i bought sansui split ac for my home (Kovilpatti, thoothukudi dist tamilnadu). Last month ac got repaired. I have called sansui customer care and registered my complaint. The phone attendant said that he will send technician in 48 hours but nobody came even after 48 hours. So i called again and he said he will put a reminder for my complaint and assured that technician will come to my home in next day morning. But he didn't turned up. So i had to call them again today and they gave me one senior contact number and this senior person told me that he will send technician tomorrow... Such a horrible experience i have ever had with any consumer products company.. Let's see how it goes tomorrow. Regards, Chandrasekaran Was this information helpful? | |||||
Sansui India customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
worst ac from sansui
Reply
Dear TheChandrubob,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
34%
Complaints
1102
Pending
0
Resolved
380
+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
View all Sansui India contact information