Sansui India — Sansui colour tv not working 1 day after buying

Hi bought sanasui coloured tv from:Fine Furniture & Electronics, Faurra Chowk, Neemuch H O, Neemuch - 458441
(91)-[protected].
on 09/may/2015.
It is not working from 15/may/2015 after installing at my home.
i have contacted Fine Furniture & Electronic shop person but they are not responding.
i have asked sansui support people they are also not comming to fix this problem.
i got 1 yr warranty .
please provide solution asap.
thanks.
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Sansui India customer support has been notified about the posted complaint.
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Dear nk401650,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui
hello team.

i have sent mail to u . please look into it immediatly.

thanks.
Dear nk401650,

Kindly share your 13 digit complaint number in order to assist you further.

Regards,
Sansui
Hi team,

I donot have any complaint number. Please let me know from where can i git.

Thanks.
Hi Team,

Please find complain no JOD[protected] and IND[protected].
Please note that SANSUI service person already taken tv from my home for repair and saying that this is the old model someone already used this tv.
The shopkeeper gave me a second hand TV.Please let me know what to do with this TV as i do not want second hand TV . i went to buy new TV but Shopkeeper cheated with me by giving old tv. please let me know what can i do now with TV.

Thanks and Regards,
Narendra Dhaker
[protected]

On Thu, Aug 13, 2015 at 4:50 PM, write2us <[protected]@vgmail.in> wrote:
Dear Narendra dhaker,

We apologize for the inconvenience you have faced. Pls. call[protected]Prefix State Capital STD code) for complaint registration with Sansui Call Center.

Regards,
Sansui


On Wed, Aug 12, 2015 at 06:04 PM, Narendra dhaker <[protected]@gmail.com> wrote:
Hi team,

I donot have any complaint number. Please let me know from where can i git.

Thanks.

On Wed, Aug 12, 2015 at 5:16 PM, write2us <[protected]@vgmail.in> wrote:
Dear Narendra dhaker,

Kindly share your 13 digit complaint number.

Regards,
Sansui


On Tue, Aug 11, 2015 at 10:18 PM, Narendra dhaker <[protected]@gmail.com> wrote:
Adding compaint id:[ID: 1121752}

On Tue, Aug 11, 2015 at 10:12 PM, Narendra dhaker <[protected]@gmail.com> wrote:
HI Team,

I bought sansui colour tv from address:Fine Furniture & Electronics, Faurra Chowk, Neemuch H O, Neemuch - 458441
(91)-[protected].
i bought tv on 09/may/2015.
i have 1 year warranty on tv.

my tv was not working from 31/may/2015.
i called the person from whare i bought this tv many times every time he is saying i am sending company person but no one is coming to fix my tv.
please look into it. it is more than 2 months i am not getting any response.

Thanks and regards,
Narendra dhaker
[protected]

Addreess:
138, dhaker mohalla.badawali.
teh:nimbahera, dist-chittorgarh.
Rajasthan, pin-312606
Hi Team,

Please find complain no JOD[protected] and IND[protected].
Please note that SANSUI service person already taken tv from my home for repair and saying that this is the old model someone already used this tv.
The shopkeeper gave me a second hand TV.Please let me know what to do with this TV as i do not want second hand TV . i went to buy new TV but Shopkeeper cheated with me by giving old tv. please let me know what can i do now with TV.

Thanks and Regards,
Narendra Dhaker
[protected]
Dear nk401650,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Online Team
Dear nk401650,

We apologize for the inconvenience you have faced.
We are unable to contact you on provided contact no, pls. call[protected]Prefix State Capital STD code) for complaint registration with Sansui India Call Center.

Warm Regards
Sansui India Team
Hello team i have called many times but got no positive response from your side .
pls contact me on [protected].
pls
resolve this issues ASAP.
its been more then 2 months i am struggling.
thanks.
i have already registerred 2 complaints out of which one u have closed please check this IND[protected].JOD[protected] complain no's.
Dear nk401650,

We are re-escalating your issue to our concern team and will get back to you soon.

Regards,
Sansui Online Team
Dear nk401650,

We are pleased to inform you that your issue has been resolved. We would appreciate if you can confirm the same and share your feedback.
It would be nice to stay connected and would be our pleasure to be of any assistance in future.

Regards,
Videocon India Team

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