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Sansui India Complaints & Reviews

1.7
Updated: Jan 16, 2025
Complaints 1107
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380
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Sansui India reviews & complaints page 41

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S
Sanwar Mal Sharma
Mar 8, 2016
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Address: Sikar, Rajasthan, 332001

Display is very weak. Sansui machenic visited but not repaired due to non availability of part. 25 days elapsed. There is no response.
Sansui India customer support has been notified about the posted complaint.
Dear Sanwar Mal Sharma,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team
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    SangitaS
    from Gurgaon, Haryana
    Mar 8, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110085

    I complaint regarding Sansui LED TV...called sansui toll free number and since January dealer has taken my LED 3 times but not resolved issue till date., and always same dealer is coming and not able to rectify the problem and says their is issue with logic board, we paid 6000/- for this part...please look into the matter
    Aug 6, 2021
    Complaint marked as Resolved 
    Sansui India customer support has been notified about the posted complaint.
    And kindly contact on [protected] - Rahul or [protected] - Sangita .
    Fast service will be appreciated.
    Dear SangitaS,

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

    Regards,
    Videocon Online Team
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      M
      Manoj7956
      Feb 25, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110043
      Website: www.consumercomplaints.in

      HI,

      I have purchased led tv 32 ", and i was told to install led at my home by tomorrow afternoon & i received a msg that an engineer will come same day for installation, bt he is not come, next day i did call him, he said, i will reach in an hour, bt not come, then i call him again, bt he didn't pic my call, then i did call other number, he picked and said that when i get time, will come & cut my call...

      His no : [protected] -Vipul

      i am suffering 4-5 days.

      thx,
      Manoj Kumar
      Aug 6, 2021
      Complaint marked as Resolved 
      Sansui India customer support has been notified about the posted complaint.
      Dear Manoj7956,

      We are sorry for the experience you had. Please write to us about your problem with your complaint ID and contact details at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

      Regards,
      Videocon Online Team
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        R
        ramesh71
        from Delhi, Delhi
        Feb 19, 2016
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110006

        Dear Sir,

        mery tv sansui 32" deewal se gir kar tut gayi hai.kripaya repaired karane ka kasht karen.

        Neha
        Shikhar Pandey
        shankar wali gali, hanuman prasad gali
        katra khusal chandani chowk delhi
        m[protected], Shikhar pandey
        [protected]- Neha
        Aug 6, 2021
        Complaint marked as Resolved 
        Sansui India customer support has been notified about the posted complaint.
        Dear ramesh71,

        We are sorry for the experience you had. Kindly share your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

        Regards,
        Videocon Online Team
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          R
          rohansk
          from Boisar, Maharashtra
          Feb 18, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 50053

          My name is rohan kurane. I perches sansui smart tv 50inc from senhanjali electronic Mumbai amboli branch. tv has been faulty deliver to me. complete is still open from 30/01/2016. on Monday 15/02/16 they told company will replace in 3 days but still no confirmation till date. what should I do.shold I compliant consumer court.plz revert me as soon as possible my email id is [protected]@gmail.com my mobile no.[protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          Dear rohansk,

          Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
          Thank You for your cooperation.

          Regards,
          Videocon Online Team
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            M
            manju42
            from Gurgaon, Haryana
            Feb 10, 2016
            Resolved
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            Resolved

            Address: 411048
            Website: www.sansui-india.com/Color-TV

            I bought 108 inches Android smart TV on 31st Jan 2016, the so call smart Android TV works like a normal TV and the android smart features like Youtube is just not working. Till now 4 technicians have visited my place and no one could find what the problem is, my initial TV is already replaced once but the second one delivered is also giving same problem. Its a pity that just for the simple error on Youtube " the file cannot be read", the technicians of Sansui are not able to fix the issue from last one week. I need to give back the TV and will go in for some dfferent Brand inb market if my kissue is not resolved in next 24 hours. Please have this rectified immediately.

            order form: 272
            Dealers name: Shreeyash Electronics
            Complaint handeled by: Regional office, maharshi nagar, pune
            My contact number- [protected] / [protected]

            Regards

            Manju Abhesh Singh
            Aug 6, 2021
            Complaint marked as Resolved 
            Sansui India customer support has been notified about the posted complaint.
            Dear [protected]@yahoo.co.in,

            We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

            Regards,
            Videocon Online Team
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              R
              Ravender Pal
              from Gurgaon, Haryana
              Feb 6, 2016
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              Address: Meerut, Uttar Pradesh, 250002

              I have purchase one mobile Sansui R1 Order NO AB9439687 Please Replay my Status When you Deleviry in my Home Contact me
              Sansui India customer support has been notified about the posted complaint.
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                R
                Ramesnutan
                from Jalandhar, Punjab
                Jan 24, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110010
                Website: www.consumercomplaints.in/new_complaint

                Ive basic 29'' colour TV. TV and its remote is not working properly and TV display is distracted from original. Pl send technician to solve the issue.
                My details are
                Ramesh ojjha
                Mob [protected]
                Delhi cantt
                Aug 6, 2021
                Complaint marked as Resolved 
                Sansui India customer support has been notified about the posted complaint.
                Dear Ramesnutan,

                We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                Regards,
                Videocon Online Team
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                  P
                  princ45
                  from Rajahmundry, Andhra Pradesh
                  Jan 7, 2016
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                  Address: 533253
                  Website: sansui-india.com

                  This is bring to your kind notice that i have purchased sansui led tv 40 inches on 01/01/2016. at the purchase the dealer has not give any certificate regarding jdul offer.but we have purchased it by seeing news paper add on30/12/2015.when we ask about it they are saying that this stock is taken before.several times i made call to your representatives but there is no proper response and i have registerd in the registraton forum but there is regisration number.so kindly do the needful and do the justice
                  Dear principal.[protected]@gowtham.org,

                  We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                  Regards,
                  Videocon Online Team
                  Dear principal.[protected]@gowtham.org,

                  Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

                  Regards,
                  Videocon Online Team
                  H, I have JDUL Certificate. I need to avail the offer. How can I reimburse it?
                  Hi sir I will buy a32 inches led to jdul offer.how can we will get offer price 13000 rs .
                  sir
                  how to i redemption JDUL Offer 2015

                  Sansui jdul offer - Comment #3804164 - Image #0
                  Amit1908's reply, Apr 13, 2021
                  I have also JDUL certificate.hiw to resume...
                  Sir I have jdul certificate. How could I use it
                  I have purchased sansui led tv dated 05/02/2016 in jdul offer, and get certificate, now its mature, how would i get redeem offer, my email- jp.[protected]@gmail.Com

                  Sansui jdul offer - Comment #3826483 - Image #0
                  Washing machine Lena hai

                  Sansui jdul offer - Comment #3852125 - Image #0
                  Guddu ali's reply, Jun 29, 2021
                  Washing machines
                  Any information on how to avail jdul certificate
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                    R
                    Ranjeet kumar1
                    Dec 13, 2015
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110018

                    I have purchased sansuai LED Tv on 09 may 2015 and had problem with it and No any customer care no. is in working. My LED TV display is not working properly. So kindly resolve my problem immediately. Regards Saurabh Kumar
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Sansui India customer support has been notified about the posted complaint.
                    Dec 13, 2015
                    Updated by Ranjeet kumar1
                    My contract number [protected].
                    Dear Ranjeet kumar1,

                    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                    Regards,
                    Videocon Online Team
                    Dear Ranjeet kumar1,

                    Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

                    Regards,
                    Videocon Online Team
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                      D
                      drgoyal77
                      from Jammu, Jammu and Kashmir
                      Dec 12, 2015
                      Resolved
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                      Resolved

                      Address: Ludhiana, Punjab, 141001

                      I have purchased sansuai LED Tv on 04 Oct 2015 and had problem with it and complaint on 30th Nov 2015 Complaint no LUD[protected]. Ludhiana service center is not responding after 12 days. when my LED tv will be repaired. kindly look into the matter. every time i call they are not listening
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Sansui India customer support has been notified about the posted complaint.
                      Dear drgoyal77,

                      Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
                      Thank You for your cooperation.

                      Regards,
                      Videocon Online Team
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                        D
                        Digambar Adhikari
                        Dec 12, 2015
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 421302

                        I had purchased sansui -32 HD LED TV-SJX32HB from reliance digital on 24.12.2014. I am facing problem audio sound from last few month . every time we are launched the complaint to sansui customer care & they arranged the technician. frist to he told that some part need to be replace that he had not bring with him he will come tomorrow, after day he come with Videocon product spare part & told us this part not fix to you product we will arrange part & visit once it available but not came again. main while sound is coming slowly. after few day we get started same sound issue, again we lounged complaint to sasui they arrange for their engineer this time he told that their is problem in TATA Sky Settop box, TV is working fine. we approached to TATA sky & their technician come & check signal straight & replied that signal are coming good their is problem in TV. Again we called up sansui customer care & they arrange engineer, he visited and replied that tata sky HDMA cable need to be replace once it will replace your problem will resolve. Yesterday we again launched complaint to tata sky their engineer come with 03 new settop box & he checked the tv with all the three new settop box but still problem is as it is. I am requesting to SANSUI service team pls help me by solving this problem it is clear that problem is with TV not in Settop box. as my warranty period is going to expire on 20 Dec 2015. so pls take nessasry action if needed kindly give me replacement. Looking forward your copration. Thanks, Regds, Digambar Adhikari [protected]
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Sansui India customer support has been notified about the posted complaint.
                        Dear Digambar Adhikari,

                        We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                        Regards,
                        Videocon Online Team
                        Dear Digambar Adhikari,

                        We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

                        Regards,
                        Videocon Online Team
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                          M
                          Mohammed Jassim
                          Dec 8, 2015
                          Resolved
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                          Resolved

                          Address: Thiruvananthapuram, Kerala, 695003
                          Website: www.sansui.com

                          I purchases sansui 32 inch led tv from ideal appliances, trivandrum, kerala on august 2014. Its warranty is 1 year. After the completion of warranty, my tv 's display dies. I comlaint at service centre, but no response from them. They arr saying that panel should be changed, which costs price of buying a new tv!! I am very much dissatisfied with sansui customer service.
                          +2 photos
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Sansui India customer support has been notified about the posted complaint.
                          Dear Mohammed Jassim,

                          We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                          Regards,
                          Videocon Online Team
                          Dear Mohammed Jassim, ,

                          Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

                          Regards,
                          Videocon Online Team
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                            V
                            Vihar padshala
                            from Mumbai, Maharashtra
                            Nov 28, 2015
                            Resolved
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                            Resolved

                            Address: 400097

                            Hello sir i can purchase a mobile from snapdeal im 19 November and Deliverd in 23 November i can got product but in product not erphone and mobile also not working and can complaint agenst return in 23 november only your service.provider are not ansering me and they can not give proper information and and i also register to many compliant agnset my product your service provider are not give information i am also call your snapdeal number but no one can call pickup i can cll 10 Time please give me my money back your service is very wrost Order id is [protected]
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Sansui India customer support has been notified about the posted complaint.
                            Dear Vihar padshala
                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                            Thank You for your cooperation.

                            Regards,
                            Snapdeal Online Team
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                              N
                              nitinkr26
                              from Delhi, Delhi
                              Nov 17, 2015
                              Resolved
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                              Resolved

                              Address: 110089
                              Website: Sansui service and complaints

                              This is to inform you that I am also a customer of Sansui but any how my number [protected] got register in consumer complaints site due to which i am very disturb attending various calls of customer at my number which also affect some where Sansui image in customer eye, so its an request to remove my number from Consumer complaints site, i will be highly obliged for that.

                              Thanks
                              Nitin Kumar

                              Email Id:- [protected]@gmail.com
                              +1 photos
                              Complaint marked as Resolved 
                              Nov 17, 2015
                              ConsumerComplaints.in Admin's response
                              Greetings.

                              Your phone number has been removed.

                              If you have posted your own number in there, we'd like to remind you that it's stated clearly: users shouldn't add their own numbers.

                              Kind regards.
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                                M
                                manikandanvilladath
                                from Palghat, Kerala
                                Oct 31, 2015
                                Resolved
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                                Resolved

                                Address: Thrissur, Kerala, 680 586

                                I have purchased a 230 Ltr refrigerator having model No SCL 244, the insulation beeds provided in the door has ben ruptured even before completion of 1 year 5 months. (photos of the damages attached). Earlier twice door of the upper compartment was not closing properly and complaint lodged and repaired once free of cost and one time payment has been made for the service provided. It is deeply grief to info you that a reputed brand of a world renowned company failed thrice in a life span of 1 year five months due to manufacturing defect or poor workmanship. I request you to inspect the item and I require the same repaired or replacement be provided as deemed fit. Thanking you.
                                +2 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Sansui India customer support has been notified about the posted complaint.
                                Dear manikandanvilladath,

                                We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                                Regards,
                                Videocon Online Team
                                Dear manikandanvilladath,

                                Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

                                Regards,
                                Videocon Online Team
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                                  RajKumarrk
                                  from Hyderabad, Telangana
                                  Oct 29, 2015
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                                  Address: 500082
                                  Website: www

                                  I purchased Sansui LED 40 Inch led TV Model No: SJX40FB-11XAF, S.No:[protected] on 05.05.15 (still In the warranty) On 27.10.2015, 6.00pm onward there should be a problem in the display i.e white lines are appearing in the screen and Complained on same day. After the complaining, the local authorized service person came on 28.10.15, 2.00 pm and in the complaint he mentioned as damage in the display but there is no physical damage in the TV and there is no proper service and response from him, kindly look into this and provide the replacement /resolve the issue on priority basis . Thanks & Regards, A.Raj kumar cont: [protected]
                                  +1 photos
                                  Sansui India customer support has been notified about the posted complaint.
                                  Dear RajKumarrk,

                                  We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                                  Regards,
                                  Videocon Online Team
                                  Dear RajKumarrk, ,

                                  Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

                                  Regards,
                                  Videocon Online Team
                                  Worst TV & worst Service of Sansui .

                                  5 year warranty TV, we have purchased.They are not available with the part so not able to provide service.
                                  My TV is closed since 6 months as they don't have part available, Service Center is also not responding properly.

                                  If you don't have the parts, why you give 5 year warranty.

                                  Sansui TV, waste of money, please go for some reliable brand.
                                  I am having 40 I nch LED, . Just completing warranty it's sound goes off, iget it done now it's picture coming on and off.
                                  Please llet me know can I get paid services.

                                  Sushil Vashishth
                                  sushil.[protected]@gmail.com
                                  [protected]
                                  My tv problem is like this haf of the screen is down and half is up what is the problem of it ?

                                  Sansui 40 inch LED TV Display Problem - Comment #3680876 - Image #0
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                                    J
                                    jaleshwarojha
                                    from Delhi, Delhi
                                    Sep 19, 2015
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                                    Address: New Delhi, Delhi
                                    Website: www.sansui-india.com

                                    We have sansui mobile model no sa53g our mobile battery is ded we have search before 1 month from sansui service center, sansui costumer care and local market but no we have purchase the mobile battery our phone are dad within 1 month and costumer care are not give the satisfaction answer. Our complaint no is[protected]
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                                      ajitpaniker
                                      from Mumbai, Maharashtra
                                      Sep 5, 2015
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Dear sir i brought led sansui tv 40inch..installation person came from sansui ..he didnot knw hw to get the angle direction he break my wall..by making holes in several area of my house...i a not sattisfed with tht service..i need compensate of my wall..and service was bad...i[censored]r need solveing my problem..then i knw wht do next sansui compny ...
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Sansui India customer support has been notified about the posted complaint.
                                      Dear ajitpaniker,

                                      We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

                                      Regards,
                                      Videocon Online Team
                                      Dear ajitpaniker,

                                      Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

                                      Regards,
                                      Videocon Online Team
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                                        S
                                        saurabh322
                                        Aug 25, 2015
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        This is regarding a service request I placed with Sansui more than a month back for repair of my 1 year old refrigerator. The service representative has since then visited my house 5 times but has been unable to repair it. Every time he repairs, it works for half an hour and again stops cooling. He keeps on asking for money every time he comes even before repairing it. Every time he comes for service, he gives me a time and comes more than an hour late. Or cancels it on his own without informing me. When I ask him anything, he just laughs. Can someone please look into this issue? What should I do? The refrigerator is still under warranty but the company is just to careless about the service requests.
                                        Sansui India customer support has been notified about the posted complaint.
                                        Dear saurabh322,

                                        Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
                                        Thank You for your cooperation.

                                        Regards,
                                        Sansui Online Team
                                        Okay Thanks for the response here. But the refrigerator is still not working and I need a response by service. I will send an email for any further clarifications.
                                        Thanks,
                                        -Saurabh
                                        Dear saurabh322,

                                        We are pleased to inform you that your issue has been resolved. We would appreciate if you can confirm the same and share your feedback.
                                        It would be nice to stay connected and would be our pleasure to be of any assistance in future.

                                        Regards,
                                        Videocon Online Team
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