Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 83%
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190
COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

Phone:
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Customer satisfaction rating
83%
Complaints
190
Pending
0
Resolved
155
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies related photos (24)

Sathya Agencies Complaints & Reviews

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Sathya Agencies — delivered a demo product [Resolved]

 Aarthi Nataraj on Apr 16, 2018
We have bought samsung 3 star invertor ac 1.5 ton, they have delayed in delivering the product and when we asked why they are delaying the delivery they have told us no autos for delivery.. After the delivery they have delivered the ac but packing was not in good condition. When we went to check in showroom demo piece wasnot there.. When we asked where is the demo piece they told like as they dont have stock they have delivered tge demo piece and the response was not gud.....
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — very bad customer service in purasaiwakkam branch [Resolved]

 sudan Sudarshan on Apr 15, 2018
I brought one philips iron box in your purasawakkam branch last year end. It was not working and it is in warranty period. So, i approached your purasawakkam branch on 05/03/2018 and i gave my iron box in concern section. They also gave service job card on same day. She said after solving problem within two days you get confirmation call from sathya purasawakkam. So, i waited for the call from sathya. I did not receive any call from their side. After forty days i approached sathya purasaiwakkam branch personally and i asked my iron box, but nobody responding and not taking any action and i spoke...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — wrost agency not handling customer complaint properly.cash back is not yet provided [Resolved]

 c.rajkumar on Apr 6, 2018
To:
Crm@sathyaindia.com

5 apr at 1:45 pm

Hi
I bought hitachi ac on march 18th in chennai trade center. We saw the advertise in magazines that is we use hdfc bank we have 5% cash back offer.
I asked the sales person regarding the cash back offer. They said yes. After we choose the hitachi inverter ac 1.5 ton. Then i gave the hdfcbank credit card for payment of 39000 inr.
They debited my money. Then when i inquire about my cash back they told me they swiped my credit card in wrong machine that i am not eligible for cash back.
Then...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — product not delivered/worst service [Resolved]

 Sri_yuva2006 on Apr 3, 2018
Respected sir/madam.
I’m karvannan and this is my first purchase experience with sathya agencies kolathur chennai. I have purchased a air conditioner and wet grinder 4 days ago and still i didn’t received wet grinder yet and the air conditioner was delivered and not installed. We contacted the store about this and they neglect our urgency and giving fake answers when i visit the store. Im really upset with issues and i feel to skip this store for future purchases.. Please take necessary action to improve the quality of service.. Here some details of my purchase

Receipt...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — cash back [Resolved]

 Silambarasan simbu on Mar 30, 2018
Dear sir/madam
I purchased the 1led tv lg make on 18.11.2017, 1 lg wasing machine on 2.12.2017 in the dharmapuri branch that time branch manger told 7.5 cash back on your credit card but till date not revicied. I many more contect but branch manger not clearly answer some time not manger not atten phone please salve the problem
Regards
D. Silambrasan
[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Sathya Agencies [Resolved]

 Shanmugammani on Mar 30, 2018
வணக்கம் நான் தங்கள் மயிலாடுதுறை கிளையில் usha air cooler ஓன்று 27.03.2018அன்று வாங்கினேன் வீட்டில் பொறுத்தினேன் அது1 மணி நேரம் தான் வேலை செய்தது பின்பு நான் புகார் அளித்தத29.3.18 அன்று பொறியாளர் வந்து இது பழுதான மோட்டார் என்று கூறினார் இதை தங்கள்...
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — void transaction not credited back to my bank account [Resolved]

 spragad on Mar 21, 2018
Hi,

I did a transaction of amount 2900 using debit card at sathya electronics, purasaiwalakam branch on 25 feb 2018.

But i canceled the purchase as sales person quoted wrong price for wrong model.

So they void my transaction. Its been more than 20 plus days, still amount did not get credited to my bank account.

When i can expect the amount refu...
Complaint comments  Read comments Complaint category Banks

Sathya Agencies — led tv buying experience [Resolved]

 Mahendran Jayapal on Mar 10, 2018
I recently purchased the lg 65 inch television in satya at velachery, chennai, it took 5days to process the load and hand over the products. The products just came yesterday as below

1. Tv came in the afternoon after a couple of reminders, the package was not looking like original package, they have removed in between and taped again, when i called the store manager he still claims it is new
2. Secondly they have not provided me the invoice for the tv while delivery
3. They suppose to deliver the stabilizer along with tv, they missed, again i did followup, they delivered...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — salesperson [Resolved]

 Muthu26 on Mar 9, 2018
Myself muthukaruppan ramanathan, once again my account is debited with rs.1676 instead of rs.1556 through ecs. I had contact the sales person from 3rd march still no improvement or response. Last month only you had said hereafter bajaj won't debit more than rs.1556 but the same problem appears. What is the solution for this. Contact me through [protected]....
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — very bad customer service [Resolved]

 Prewthi on Mar 3, 2018
We bought A/C from Sathya west tambaram branch in last may month .At the time of buying they said that 4 free service are there.Every month we had been called for that agency but they did not give any proper response for service.And they didn't provide any service still now.If we called them, they didn't response.All workers speaks irrespective .They are not considers about customers feedback.very worst shop in India.If you continue this customer service you will lose your business soon....
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — warranty for smart tv [Resolved]

 Selva1801 on Mar 1, 2018
I have bought lg 43 inch smart led tv from sathya agency, west tambaram on[protected] for full payment. They have delivered and installed on[protected]. During purchase the salesman mr. Vasanth and lg rep mr. Ummer basha has told that the warranty period for the tv is 2 years from the date of purchase. But during installation, the lg technicians have told that on production of sales bill, the warranty will be 1year only and on production of extended warranty from the supplier it will be 2 years. But so far tambaram branch has not released extended warranty. All my contacts to the branch are in vain....
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — sales person cheating [Resolved]

 Muthu26 on Feb 15, 2018
Myself muthukaruppan bought a sony led 24 inch tv on sekkalai road, karaikudi branch on jan through bajaj finserv emi. Sales person michael hadn't explained us about extended warranty. He said you need to pay 1556*9 months. But they have debited 1676 per month. I asked the sales person why 120 rs had been taken more than emi amount, he said it is for extended warranty. Whether i had asked you extended warranty or whether you ask us you need it or not. So i asked to reverse the amount. He said i will do my better but it hadn't been reversed. Kindly do the needful and punish this kind of cheating...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — billing settled in full by card payment but they again raised emi for the billing [Resolved]

 bench3 on Feb 2, 2018
I have purchased ac (Rs. 34600) and mixer grinder (Rs. 5000) on 22nd dec 2017 from sathya agency, cuddalore. I paid the full value of 5000 for mixer grinder and went for bajaj finserve emi for ac.

I paid through my card about 12300 rs.

But now i was deducted emi for both ac and mixer from my bank and the bajaj finserve people have mentioned that sathya documented so.

So sathya agency cuddalore has cheated me by getting double payment for my mixer grinder. This is worst and irresponsible treatment of their loyal customers. And simply not interested to...
Complaint comments  Read comments Complaint category Unauthorized charges

Sathya Agencies — onida tv - 32 inch - sathya pursaiwakam [Resolved]

 RuksanaRuksina on Jan 21, 2018
We bought onida tv at the end of june 2017... During november 2017, we found that 3 lines appearing in tv screen.. We are really surprised, because within 4-5 months, we are facing this issue... Really disappointed with this onida product.. We raised complaint in sathya agencies (Pursaiwakam), still issue is not resolved.. Its been more than 45 days, still we are seeing tv with 3 lines in screen... Whoever comes in our home, they are really disappointed with this type of service from sathya agencies and onida product.. We really dont need this onida tv... Pls do refund... Within 5 months, this tv...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — tv [Resolved]

 Pradeeppeep on Jan 17, 2018
Hello,
My name is pradeep. I ordered sonytv through paytm in sathya agency kovilpatti. Also i got that product. But now problem is, frequently sathya agency peoples called me and said 'we didn't receive the money for product. I paid to paytm. How can i take the responsibility for that issue!!! It makes me annoy. It's relationship between paytm and sathya agency. Please resolve this issue.
Order id: [protected]
My mobile number: [protected]...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — refrigerators [Resolved]

 sn.rajasekaran on Jan 15, 2018
I paid the amount for refrigerator on jan13th 2018 at earel, (Tuticorin dt) sathya agencies. After paid amount they informed this product is available in tuticorin head quarter so we are arrange and delivered in tomorrow evening. They given receipt for this amount. But still i didnt received refrigerator. Also i will call eral showroom and manager line calling many more times but they are not attend my phone calls beacause their work was finished (Cash collection only)... As well as very worst customer service also not working swipping machines......
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — whirlpool 3 door fridge issue [Resolved]

 syedmnc on Jan 13, 2018
Got an whirlpool fridge 3 doors from sathya porur branch and once we started use the fridge there is no cooling and gas filling issue and all the dairy products stuff damaged in regular basis and ice cream also not freezing.
We are requesting for money back or replacement product as soon as possible.
We complaint at december month 2nd week still there is no proper response from sathya porur.
Don't play with customers money....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — samsung washing machine [Resolved]

 Trios Interior solutions on Jan 13, 2018
I paid the amount for washing machine on jan2nd. After paid amount they informed this product is out of stock. They given receipt for the amount. They informed me within one week they will deliver washing machine. They will send bill in courier. But still i didnt receive washing machine. Also bill yet. So i dont want your washing machine. I need to pay back my amount paid to you....
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — complimentary gift [Resolved]

 Mrmech on Jan 5, 2018
I had purchased a samsung ac and washing machine about a year ago. I was promised a 14 piece gift set. Since 2017, i have been calling various authorities for the above mentioned product. I have spoken to kolathur branch, avadi branch, ware house, customer care and what not. But the only response i received it’s out of stock. Why don’t you ppl send a replacement gift or why bother promising to gift such a product. I was also promised that i will receive it by courier and they failed to do so. Such an irresponsible behaviour. Why give out adverts for freebies when you aren’t...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — hash behaviour of salesman [Resolved]

 Pripoovassharmila on Jan 3, 2018
We went to buy a washing machine, heater, kettle at ooty sathya electonics but due to the hash behaviou of the sales man we quit the shop and went to another shop and bought those items, if they treat the customers arrogent manner then no one will refer ur shop, we were not satistisfied with the service provided by the sales man and at the same time the worst behavior ever seen at sathya ooty branch...
Complaint comments  Read comments Complaint category Electronics & Appliances

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