Sathya Agencies Complaints & Reviews

Myself bought a 65 inch haier tv from sathya agencies kovilpatti branch at 2021, from july 2023 tv display seems to be not working, so i made a oral complaint registration at sathya agencies kovilpatti branch, they send a person as authorised service naming AR ELECTRONICS, the took my tv and request 5000 as advance amount for spare replacement after 2 days, myself send 5000 to that person through UPI, i made payment on 16 sep 2023, after 3 monts at mid dec he just returned tv at home and promised to give advance amount 5000 within 2 days, till now i couldnt get my amount and couldn't rectify my display too...

Dear sir
In your store person name is Sathish Kumar [protected] he already worked in previous company miss behaviour with ladies staff so they terminated him but without verification how you will select this guy in your showroom kindly check the background verification properly otherwise in your store also it will happen thank you...

Dear sir
In your company name Sathish Kumar [protected] he was miss behaviour with ladies staff in previous company but without verification how you will hiring to your company kindly enquire properly otherwise in your store also same issue will happen thank you...

I have purchased one XIOMI TV from Sathya agency through online bill number: 31230539 dated: 24 Dec 2022 Model: XIAOMI TV 5X 43 INCH 34845 C[protected] Rupees of 30, 989 thousand.. but last month before completion of one years it got not working, I have complained directly in kumbakonam branch also and customer care number also still not got any response and repaired, please do some needful for us
Address
M/s. KARTHIKA MATHAN [protected] #49, North Streetopp.Annai health Care Nannilam., Tiruvarur, 610105

Dear sir /madam
Am gowri from Chennai [protected] actually in your madhurai showroom newly joined person name Sathish Kumar [protected] previous he was worked in poorvika mobiles palavakam showroom in that showroom he was miss behaviour with ladies staff so that company will terminated him but now without verification how you will select this guy in your showroom kindly verify properly thank you

Dear sir/madam
Name Sathish Kumar [protected] right now he is working in madhurai sathya mobiles previous he was worked in poorvika mobiles palavakam he miss behaviour with ladies staff so that company will terminated him then without verification how you will select this guy in your showroom kindly check proper verification thank you...

Newly delivered Fridge is not working. No response from sales employee and Showroom contact number is not reachable.

Hi,

This is priya.
I bought hitachi ac from sathya showroom in chennai madipakkam branch 7 months back (May month). After few months, AC is not working . We called hitachi technicians several times & after 7 attempts from technicians, we got to know that product is clearly faulty and doesn’t gonna work. We too informed sathya beforehand about the product’s condition and they promised us to take necessary actions by replacing the product one more time after hitachi technician comes to service. After that, the technician came and confirms that product will not work and he took picture saying he will report this to hitachi manager. But after that, it’s been 2 weeks, i didn’t get any response from both hitachi service and sathya. I tried to reach out to sathya, but all the time my call wasn’t picked by them and they are unreachable. So, i went straight to the sathya showroom madipakkam. Really, one of the staff ( unknown of his name), didn’t addressed us well. When we were seriously listing out our concerns, that guy doesn’t have any patience, unapologetic and disrespected my mother by showing such rude attitude we couldn’t stand off. I just wrote my contact details on the book they gave. He then received that book from me & slapped that book on table rudely and gave my mother unwanted rude words which is unbearable and disrespectful. My mother is deeply hurt and so upset by his behaviour. Such a rude attitude is not acceptable to be shown on any woman. Please take necessary action on him or a minimal apology from that guy is expected. We are unaware of that guy’s name. But you can check on their showroom’s cctv camera or check with showroom’s other staff whose name is ‘deva’, he is well aware of that guy who misbehaved with my mother. This incident happened on yesterday 3rd jan’2024 around 8:30 PM.

Thanks,
Priya B (Sathya’s AC purchased customer)

Fridge gascut not sealed properly then fridge top and both sides are water leaking like sweating

Dear sir

Good Evening

This is Manikandan Branch manager HDFC Bank.

I am native of Karaikal and recently purchased TCL TV on 22.10.2023 in our SATHIYA Store Karaikal.
At the time of purchase Mr. Mohammad Shameer is the sales person arranged for installation

But No body visited my home for installation
. Since last 15 days my TV get FAULT a, while raised a complaint through phone call to sathiya showroom, Karaikal followed by your CRM channel.

After 8 days one person visited my home and checked my TV and informed my parents some internal issues in TV and he assured to resolve . But today 30.11.23. Show Room person and TCL person called TV has broken and Need to Pay resolve. And they shared one video and decided by TCL service person TV became broken. How they decided.?

How can I pay money within a month TV FAULTED due to picture Tube problem and simply said broken sales person can't help you. Poor service facing. Karaikal Branch . Branch manager also not help me.

Nobody helped and not shared senior officials
Number, e-mail I'd. It's not a healthy relationship between consumer and your company. My nearer person also facing same problem this show room. Mr. Shameer simply saying and ready to facing consequences. Since 2010 i am customer of your organisation and working various locations
Tuticorin, chennai

I truly assured We have not committed any negligence regarding this.

I need proper resolution and your intervention

I have attached copy of bill

Dear sir
In your madhurai store the new join of manager name is Sathish Kumar [protected] he already previous company miss behaviour with showroom staff and terminated he miss behaviour with show girl inside of store kindly check with previous company because in your store also ladies staff working so safety is important kindly take some action

I bought Symphony ninja aircooler on 1.6.23 at Sathya agencies sulur branch, coimbatore.
The aircooler did not works at past 1 week
I complaint in Sathya agency (showroom)
Till now they are not providing technicians for my queries
My Contact number [protected]

I have purchase LG77 OLED C2 Model. I given for advance payment Rs. 40000 (UPI TRANSACTION id:[protected] on 27/10/2023 for Account Transfer for City union bank Tuticorin.
I ordered TV Tiruvarur Branch Manager Mr. RAMU. Nov 07th till I am not receive LG 77 OLED TV after i cancel my order till i am not receive advance payment i asked many more days and many more time TVR BRANCH Manager Mr. RAMU speaking very very worst and no response pls give me advance payment at the soon.

NAME: SANKAR J
MOBILE NO: [protected], [protected]

I have not got my refund which i have made twice in Satya Agencies, Villivakkam Vide the Bill No : 23013WHC4107270 . Two times the swipe has happend . Till now no response from Satya to give my refund amount which i have made by Axis bank : : 34500
Need help to assist to take it up

Dear Team

I hope this letter finds you well. I am writing to express my concerns regarding the today purchase of a new television and External warranty from your store. During the transaction, the salesperson mentioned that the television comes with complimentary services, but unfortunately, the details of these services were not clearly communicated. Additionally, I was not provided with comprehensive information about the...

Hi

I have purchased the soundbar from Sathya showroom Uthangarai and cancelled it due to some issues. Purchase was made on October 24rh. I visited the shop two to three times for refund and keep calling them for refund. They keep saying some reason and delaying my refund. I'm tired and really disappointed

Sir iam buying a new led tv but i received demo piece i asked sowroom supervisor he not response me sir.

I buy a OTTOMATE ceiling fan in till now warranty period is available but the fan is not working I already rice a complaint for 25 days before. And more than 20 times I tried to connect a customer care in redhills office they didn't pick the phone and no response from your side.

Hii

We buy the product AC in your chennai Kolathur branch.
We face the problem purchase of 2 months.

we raised complaint to REPLACEMENT NEW AC.

but your people The part has changed that your men will do what we do.

So I didn't get full help from you & i am not satisfy in this type of service.

That will be very late for us, Can't do anything else We want to change that part only.

For this method to happen after complanit It has been 20 days since we complained.

NOTE : We are not satisfied with your service

Above this, it will not be good if we get any problem from that AC

now problem solved

Dear Sir Madam
Somebody did fraud at Sathya shopping online by using my wife adhaar card I had contacted concern Sathya team but they cheating me by convince please check and let me know what was happened otherwise I am going to complaint with cyber ceime