Sathya Agencies Complaints &amp; Reviews

I bought an AC during June 2021 and i was told they will be issuing voucher of 2000 rs against vaccination promotion. I got the online redemption code after few days, however it was given in way, by setting the expiry date as same date.

I have been chasing customer for 10 days with no luck.

This was the first product i bought in sathya and i regret choosing sathya.

It was bought in Neyveli branch...

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No one care when customer why came for that villupuram sathiya show room fully dissatisfied...

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I purchased many products from Sathya Agencies, Villivakkam, Chennai-600049.

Product Name - Haier Fridge
Model - HRD-2167CGI-R
Color - Grey IRIS

MY NAME : PADMANABHAN G
MOBILE: +[protected]

I requested bill copy for this in branch but I am not able to get it.

Please share my bill copy for this bill.
Call me if you need any other info...

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Address: Sathya agencies,kolathur

Sir, /madam,
I purchased panasonic Ac on 09/03/2021 from Sathya Agencies Kolathur. I got Ac delivered & it is working fine. When I tried to register AC warranty on Mirale App, it didn't work
Then i noticed that the
serial no on the AC differs
from serial no. provided on the bill. I was concerned and contacted panasonic customer care. They said, discrepancy in serial no. will not be considered for warranty and...

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Address: Kanchipuram

Hi madam/sir,
I bought a Sony 55inch tv modelx9500g recently date:30/11/2020 from Sathya agencies (Kanchipuram) branch.I asked them for a new tv, I had told them several times that I will only buy a new tv, not an old one or a displayed model tv.i had paid rupees 105000 for the tv.But the model given to me is a old tv which had been used for model display in vellore showroom and the used tv is already one and half years old, the lcd...

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Address: SATHYA Agencies Pvt Ltd, No.678, Pandit Jawaharlal Nehru Road, Near Gandhi Statue, Viluppuram, Tamil Nadu 605602

Hi team,
I’ve registered for complaint in Sathya-showroom in Villupuram on June 2019 as TV Display is not working and we requested complaint booking for change of it. Our complaint was not raised online for 02 full weeks and even after visiting the Villupuram Sathya showroom. Atlast complaint booking was also done from our end.

And then, we had 02 service persons (aged 20-23) to address our issue after the complaint...

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Address: Sathya agencies,G-3 Royal Tower Meyyanur, Bye Pass, Pallapatti, Salem, Tamil Nadu 636004

Hello,

With reference to invoice number agu1299, billed in the name of kavitha k.
I vinoth k, purchased a lg led nano cell tv 55” for 69000inr through credit card on 18th june 2020 around 6.50 pm.

Before the sale, i already enquired about the product 4 days before the purchase and sale executive explained about the zero cost emi and bank cash back and additional offers cash back are explained as per requested...

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Address: Bharathiyar road, Karaikal, Puducherry, 609602

Today i approached your karaikal branch to purchase sony tv attended by sony representative i asked to call the manager to final the price show room manager not responded even he called two times worst attitude but i purchased tv from another vendor tv mixer grinder and stabilizer total worth rs.50000/-
If your show room continues services like it will loose your good brand name
D. Elangovan...

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Address: Chennai, Tamil Nadu

My name is dhanasekar. I have ordered an haier ac in sathya agencies, t. Nagar on 2nd october. But still product is not yet delivered and the customer support saying unwanted reasons. Now after pooja holidays only, they are ready to deliver and install it. Very worst service... They took one week for delivery and everything.. I never seen a customer service like this.....

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Address: Chennai, Tamil Nadu, 600024

I have purchased a samsung washing machine from sathya stores on 28 april 2019. There is a gift from sathya store which is a samsung phone. As promised they should give that gift at the time of delivery of the washing machine. But that's not happened. To enquire about that i made a call to the persons who gave me their number but no response from them. So i called to their customer care team they said that i will receive a call back from...

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Address: Chennai, Tamil Nadu, 600021

High noise is observed in replaced vego air cooler. I've done all the troubleshooting. Do check it.

On 25th mar'18. I've bought a vego air cooler in sathya agencies in the t. H road, old washermenpet, chennai branch. It was ok while tested in the showroom. But when it delivered to my home, the swing was not
Worked well. So i requested the replacement. They accepted it and replaced a demo piece to my home....

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Hi team, i am shunmuga sundari from authoor tuticorin. My registered mobile number is [protected]. I purchased godrej washing machine 2015. But godrej service center people are telling i purchased 2014. So no warranty like that. I called your customer care number. But no body is picking i get the dublicate bill for my washing machine purchase through my mail i'd k. [protected]@gmail.com. Thanks...

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Address: Chennai, Tamil Nadu

Self purchased a brand new washing Whirlpool make machine at M/s Satya Agencies at West Tambaram, Chennai, India on 27.7.15. Agency offered a Rice cooker as a gift will be free for the purchase of washing machine. During purchasing, agreed the gift will be delivered during washing machine delivery. But not done. After making lot of phone calls to West Tambaram office and Head office at Thoothukudi, replied gift stock nil and will be issued...

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Don't buy AC from here.
They say an amount and ask you to pay first. They won't give bill on the same day, saying different reasons and promise to send on the delivery day. And when you receive the bill with the product, they have added extra items to round off the amount they got from you initially. In the bill, bluestar 1.5ton 3 star ac is shown as 35k, but they said it's 37k and asked us to pay the full amount. Now to round off, they have added a kettle & some extended warranty without even informing us to make the bill 37k. When I try to contact them regarding this, no proper response from anyone so far. Double check once & get the bill while you're purchasing

Verified Support

Jun 07, 2025

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

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Just one year and 3 months old Sony TV which we bought from Sathya agencies is not turning on from 3 days. We have informed this to Sathya agencies karaikudi on Tuesday. Till now they didn't properly informed this to Sony servicing team. After 3 days got a call from Sony asking whether we want a help in installing new TV. How poor the communication is from sathya agencies karaikudi to Sony? They doesn't even know what is customers complaint is about? Now Sony madurai is saying they will come only on next week. Why should I wait for a week when there is nothing wrong from my side. Please help us resolve this as early as possible. Thanks in advance!

Oct 10, 2024

Updated by Chellappan Pethaperumal Invoice number: 230130KKD2000609

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Mar 22, 2025

Sathya Agencies Customer Care's response PETHAPERUMAL S - 230130KKD2000638 SONY LED KD43X70L - 29.05.23

Verified Support

May 05, 2025

Sathya Agencies Customer Care's response -[protected] - PETHAPERUMAL S KKD2 CUSTOMER NOT ATTEND THE CALL

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Address: Online website

I placed an order if Rs 1598 for Samsung Galaxy S23 Ultra Screen Protector (SAMEFUS918C)

After making payment through gpay, the order didn't reflects in my order section. Nor they reply to my email nor they recive my call instead they cut the call.

UPI transaction id[protected]
Ref no[protected]

Jul 14, 2024

Updated by Pritom buragohain My phone number is [protected]

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Address: N0.729/28,,old Banglore Road, Hosur - 635109

Hello Everyone,

We bought an 75 inch Samsung Tv (Model : UA75CU8000) on Sathya Agencies at Hosur. During the purchase the Sales Staaff, they marketed that for this TV, we will also get a Samsung 43 inch for Free ; Based on which we decided to buy the 75 inch TV. But till today (10.07.2024), we waiting for free since 6 Months and no proper response from the Sathyas team in Hosur.

This marketing offer of Free 43 Inch TV was also given by all their competitors during this time; Request to escalate this issue to the top level management (for this false marketing campaigns).

They just blame, Samsung is yet to send the Free TV and so on for six months !!

Date of Inceident : 24.01.2024 (7: 21 PM)
GST Invoice no : 230223WHPD063252

Aug 24, 2024

Complaint marked as Resolved

Thanks for the support and rectification of our Problem ---> Special thanks to Sathyas, Head office, Thothukudi !!

Verified Support

Jul 10, 2024

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

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Jul 20, 2024

Sathya Agencies Customer Care's response Samsung Side Gift Led Inward pending

Jul 31, 2024

Updated by Govindasamy M When can we expect it ; It is already 180 + days. Could you please share the expected date ?

This is the same reason, which I am hearing from day 1 till today. Very poor responsein Hosur showroom.
Would like to escalate the issue to top level management !!

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Aug 24, 2024

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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G

Govindasamy M

Jul 31, 2024

When can we expect it ; It is already 180 + days. Could you please share the expected date ?

This is the same reason, which I am hearing from day 1 till today. Very poor responsein Hosur showroom.
Would like to escalate the issue to top level management !!

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Address: Sathya Agencies, Namakkal - Electronics and Home Appliances Store - Buy Latest Mobiles, AC, LED TV, Washing Machine etc.

I bought blue star 1.5 ton 3 star a/c from satya agency in namakkal. They sold the product saying that the A/C will be installed within five days, but I had to follow up the call 3 to 4 times daily and till now have not been installed. I am constantly making Satya Agency calls. he was told that daily will be installed this evening. They are only saying this every day. They only say that the technician will come. Technician not answering any calls. Poor service

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May 15, 2024

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

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