Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 88%
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225
COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

Phone:
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371
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151

Customer satisfaction rating
88%
Complaints
225
Pending
0
Resolved
197
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies related photos (27)

Sathya Agencies Complaints & Reviews

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Sathya Agencies — worst customer care [Resolved]

 AshlyShaji on Aug 31, 2018
We purchased Haier washing machine on 20th August. The salesman (Mr. Dheena) told us that they will take the old washing machine for Rs. 800 when they come for delivery of the new machine. On 21st August, they delivered the new machine but that person refused to take the old one saying that he didn't get the order from Sathya agencies. We called Dheena and he was not polite and told that they will come and take the machine. I told him very clearly that we live in an apartment and we don't have space. He didn't attend our call after that. We even called sathya agencies (Thiruvotriyur) and informed...
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — regarding the washing machine purchased on 19th of august [Resolved]

 Meena Paulvannan on Aug 26, 2018
I had so much belief in this agency because it is best in tuticorin but the ruined... My parents are becoming old for their convenience i want to buy a washing machine for their comfort... We chose this agency and bought a washing machine on 19th of this month and asked for the demo of washing machine.. They asked us to fix the pipeline for supply of water and we completed the work with 2days and asked for the demo... They said they will send on 23th of this month but no one gave any call and no show... Then on 24th nite around 9pm the call came from sathya agency and asked whether they come for...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — water heater [Resolved]

 Syedasmasood on Aug 25, 2018
We bought a air conditioner, refrigerator and water heater on 12th august 2018 ac installation is pending also water heater does not work. We raise a complaint about this issue on 15th august 2018. But no one is come to resolve the issue. Also ac installation require a extra copper pipe they require 1200 per meter. Even in metro cities they costs 700 per meter...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sathya Agencies — why are we made to pay delivery charge compulsory even when when we want to take it with our own transport [Resolved]

 Johny raj s on Aug 20, 2018
We bought a goodrej ac from sathya in madurai.. We have our car to take it home.. But they are sayin it’s compulsory that they only will deliver it and we should pay 250rs.. What’s this new process that we don’t have in chennai... It like you are cheating the customers.. What is called a document charge that happens only in madurai. Why is that?? I need a verification on this.....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Sathya Agencies — washing machine exchange money is not given to the customer even after 3 days of purchase [Resolved]

 Sivavs on Aug 20, 2018
I’ve bought whirlpool washing at satya agencies, udumalpet. It was an exchange with our old whirlpool washing machine. Satya agency delivered the new washing machine and took the old machine on 18/8/2018. It’s been more than 3 days still they haven’t refunded the money of the old washing machine.in the bill they have charged 100% for the new machine. There is no detail on the exhanged machine in bill. But the bill has “under exchange” seal on it. Branch manager assured that the money will be refunded in 1 day but it’s not happening. Sathya agency please dont cheat customer in the name...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — refrigerator [Resolved]

 balaji on Aug 19, 2018
We brought refrigerator on 11th aug 2018 in medavakkam, whirpool refrigerator the next day it was delivered on 12th aug 2018, executive visited on 13rd aug 2018 for installation while opening the cover we were shocked the front lane is damaged.
We requested for replaced they said it take one week to get new refrigerator not yet received.
They have taken our old refrigerator also, we have visited 14, and 15 th aug to sathya agencies for inquiry they have said use the damage one until the new one arrival.
But the whirpool representative cleared saying if we are using the damage...
Complaint comments  Read comments [4]Complaint category Refrigerators

Sathya Agencies — I didn't receive my product yet delivery treated me like a ### [Resolved]

 Naren267 on Aug 17, 2018
Invoice no: [protected] on wednesday 15/08/18 i have purchased samsung nu7470 smart led tv, the staffs from sathya promised me that they will deliver the product on the next day 16/08/18 but due to some technical issue they didn’t do it. But today i received a message from sathya agency regarding my product, it was out for delivery at 12:26pm. I called the delivery person he didn’t atten the call and after many calls he told that he is near my house and product will be delivered at 5:00pm and after 5 pm again i called him and after many calls he answered me he told between 6-6:30 he will...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — sathya agencies-salem, voltas ac - forgery and false promise [Resolved]

 NagarajanN on Aug 2, 2018
I purchased a volats ac at march'2016 in sathya agencies, salem. When i bought it was seasonal offer such as 5 years extended warranty will cover both ac and compressor. For that i need to send one message to volatas specific number with format. Sathya didn't guided properly for sending messages, anyhow i sent the message and didn't get any reply back. So i approached the manager within a single day, they given false promise as "don't worry sir, we will take care". But,

Now i am trying to claim the warranty for some problem in my product with voltas cc. They said me that your product...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — product not received more than 3 days [Resolved]

 Vehep on Jul 25, 2018
Purchase panasonic tv on 22.07.2018. Still iam not received the product. Your people are not response properly. One of the manager name mr. Anand he is not picking up my phone calls also. The same person only demo the product and incharge at the time of billing. When can i get my product. If it is deliverable or not??? *one of the worst hospitality and customer satisfqctuon in my life*

Mobile number :[protected], [protected]
Location : sathya, kolathur branch, chennai...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — samsung s9 plus [Resolved]

 NALANTHA CHARLES on Jul 22, 2018
I transferred 65900 to city union bank account thru imps for the mobile phone. Please reply as soon. I transferred thru netbanking. Please check your account and send the product. I want blue colour. Please reply me soon as possible. My name is c andrew manoj. I transferred from indian overseas bank. My account no is [protected]. Please contact me as soon as possible....
Complaint comments  Read comments Complaint category Banks

Sathya Agencies — credit card - interest debit-reg [Resolved]

 chandrasekar0469 on Jun 28, 2018
Sir / madam...

My complaint already communicated to you i have a ticket number of [0e6-22c4c734-008b] fyki,

Unable the my complaint, it is possible of not reply,

Do is possible or not given a the written approval via email as soon as possible, but right now no response on your side,
*correct my issue when as soon as possible *

Regards,
Chandrasekar. S...
Complaint comments  Read comments Complaint category Credit Cards

Sathya Agencies — refund [Resolved]

 Venkatraj C on Jun 27, 2018
I have purchesed faber chimny from sathya agencies - krishnagiri, after the demo technician is visited and found the same model will not suit with my site, so i have been returned the product to store by next day, its almost 1 month, i told them to arrange concern model which is suits my site, after a many followups store person told not possible to arrange, so i informed them to arrange ao smith water geoger, they failed to arrange, from 15 days back they committed refund, for that i have been share my account details, but am following with the store person, not received my refund, please do process...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Sathya Agencies — symphony air cooler bought related complaint [Resolved]

 vinobluestar on Jun 25, 2018
Hi this is vinod kumar, i bought a symphony air cooler in sathya medavakkam tamilnadu branch through credit card on 20/06/2018. When delivered to my home i came to know there was no warranty bill attached with the product and backside air filter bit damaged. I was following up with medavakkam branch for the past 4 days and no resolution. I was very disappointed and need immediate action and resolution....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — panasonic air conditioner worked only for a week since purchased date 22.02.2018.. motor problem not rectified by the agency still [Resolved]

 Akaf on Jun 21, 2018
We purchased an air-contioner bill no:6453 on 22.04.2018 from
Sathya agencies pvt. Ltd., no-2, karur bye-pass road, annamalinagar, trichy18. For our father aged 77yrs immediately after his discharged from the hospital for his health purposes in this hot summer. But the a/c worked for only a week and the stopped. There was no blow from the unit only the light is on. After repeated complaint the office in charge says that the report has been produced saying customer not in station so call has been postponed. When i came to know this i called the concerned technician in the given no:[protected],...
Complaint comments  Read comments Complaint category Home & Garden

Sathya Agencies — ac haier installation not done as promised [Resolved]

 Vijai13 on Jun 18, 2018
I have been promised of installation on the same day. But they have not done it as promised. I am seriously upset with your agency in madurai. Because i got the ac only after they promised me of installation of the same day. I have heart patient in my home and i said about my emergency this is unfair on your part. We believe in companies like you. But we feel cheated when you people do like this. This is so irresponsible on your part. The marketing agent name is samy. I sincerely hope that you take the necessary action and consider my complaint seriously....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — 10% cashback not received [Resolved]

 Kalidoss23 on Jun 11, 2018
Dear sathiya,
I bought godrej fridge in guduvancherry sathya for that product i not received 10% cashback yet. I have complained many times but there is no response from your side. I have attached Bill here. Please provide me as soon as possible.
Details:
Invoice No : GUD1-16/[protected]
Purchase date : 18/11/18
Purchase Rs.18900
Kalidoss
[protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Sathya Agencies — exchange the products [Resolved]

 Balaji Manokaran on Jun 3, 2018
Dear team,

We bought a fridge in purasaiwalkam branch last week 26/05/2018. Before billing we were informed to the sales person person as it's exchange process, however he couldn't mentioned in the bill. It leads to the old fridge has not been taken from home and he increased transportation cost also included in the bill. Before purchasing they giving false commitment for the sales. This is really unacceptable from the showroom. Kindly do your help on this. Please find the below bill details.

Customer name - durai
Invoice number - [protected]
Sales person...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — noise in vego air cooler [Resolved]

 Arul ilakkiyan on May 27, 2018
High noise is observed in replaced vego air cooler. I've done all the troubleshooting. Do check it.

On 25th mar'18. I've bought a vego air cooler in sathya agencies in the t. H road, old washermenpet, chennai branch. It was ok while tested in the showroom. But when it delivered to my home, the swing was not
Worked well. So i requested the replacement. They accepted it and replaced a demo piece to my home. But this time the noise issue prevails and it's irritating.

The showroom itself having only one piece with them. So there is no way to replace...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — samsung led ua49mu7000 - dissatisfaction [Resolved]

 Malikunnisa on May 23, 2018
Dear sir,

This is s. Malikunnisa from porur, chennai. I have bought a samsung led ua49mu7000 in the sathya expo held at chennai trade centre on 13.05.2018 vide their cash bill no. 6655 dated 13.05.2018. I have paid rs.21, 500/- on the same day and the balance through bajaj finserv. The tv was delivered on 17.05.2018 (Sathya's gst invoice no. [protected]) and installed on 18.05.2018.

Since the installation was done in the evening time and we were in the pressure of completing the fasting formalities of ramadan, we failed to notice that the tv was not fresh packed and...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — delivery of display product [Resolved]

 sriramsri80 on May 15, 2018
Sir,
I have purchased a sony HT for Rs 30800 on 14.05.2018 at your Tiruppur branch. But they have delivred a displayed unit on 15.05.18. Many of th staff are well known to me as I am working in CUB. I have informed them to get back the product and to deliver a fresh unit. Please avoid this type of acts. Do the needful at th earliest.

S. Sriram
CUB
NALLUR...
Complaint comments  Read comments Complaint category Banks

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