Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 76%
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Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

370, Palayamkottai Road
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Sathya Agencies Complaints & Reviews

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Sathya Agencies — complaint about poor service [Resolved]

 Karthikvijayakumar on Nov 16, 2017
I bought lg smart led television from sathya agencies, kolathur before three years. On monday (13/11/2017) around 7pm we switched on our television and we noticed that there is problem in the display screen, since video was not clear. So we gave compliant to sathya agencies through email instantly with photograph of the screen and they have organized concern service engineer from lg to inspect the television by next day. That concern stated like we only made external damage in the screen. I don't know how he told like that? And no external mark present in our television but eventhough he told like...
Complaint comments  Read comments [2]Complaint category TVs

Sathya Agencies — onida split ac-4th month free service issue [Resolved]

 manikajagan on Nov 15, 2017
I am buy onida split ac from kanchipuram sathya agencies
Dated on 12/05/2017
Invoice no :[protected]
Free services for every four months applicable for one year.
So now i am calling for on first free service 30 days before but till know complaint not closed.
More then 6 times i was reminded sathya show room kanchipuram.
Please solve the issue as soon as possible....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sathya Agencies — blue star ac [Resolved]

 poovarasan Mahendiran on Nov 9, 2017
I bought a ac (Navaratri offer) on sep 23rd, 2017. But i dint receive my product till today (09/11/17) 5pm. After i made payment, then only they checked that item is not available in stock. So they asked me to wait for 1week initially. And, later they requested 3 to 4 times and telling that my model stock is not available in blue star company itself. So finally they requested on nov 7th for confirm delivery. So i accepted it.
When i make payment, they accepted for free delivery. But my product reached from warehouse to sathya store (West tambaram) branch on 08/11/2017. Now sales man called...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — onida tv problem [Resolved]

 Saravana Moorthi on Oct 31, 2017
My name saravana.
I'm in rajapalayam. Already i complaint and i give to my onida in rajapalayam sathya agencies. This onida tv board pbm.
I taken onida 32 inches tv last july month.
Last week ur company told we give refound for that protact.
Sofar till not take any action.
Please consider as.
My mobile number - [protected].
Address - 31, madurai raja kadai street.
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — stabilizer [Resolved]

 sundarsabapathi on Oct 25, 2017
I buy a new refrigerator and v-guard stabilizer on[protected] in sattur branch, virudhunagar district. But the stabilizer is not working properly. I request the agency to replace the stabilizer but until now the agency not give any reply. I make a call to sattur agency attend the call and give irresponsible answers. Please take proper action otherwise i find the solution through social media...
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — sony led tv 32 inch, w622e [Resolved]

 Siragiri on Oct 22, 2017
Dear sir i booked tv in sathya agencies coimbatore (100 ft rd branch) on 16/10/2017.. But till now i'm not received product... Today (22/10/2017).
While we follow the delivery section number.
Different types of answers only i got while call
1. One person said billing not approved tats only reason for late delivery.
2. Again i call and asked.. Another person said we r not having stock on such a model tats only late delivery
3. Then next day i called they said ur product ready for delivery but till now not got product
4. Again i follow up.. Another person...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — complaint about ifb washing machine [Resolved]

 Sundharakavi on Oct 21, 2017
We purchased ifb front load washing machine (Model: elena aqua sx 6kg 1000rpm) on 13.10.2017 & ifb technician came for installation on 17.10.2017 by 3.30pm.
But before purchased the machine sathya agencies (Arakkonam) sales person has explained about machine future like hot water facility available. But technical person asked us to install hot water facility instrument which is rs.1800 cost.

On next day on wards we are complaining to sathya agencies regarding the wrong commitment of the machine but till date no response from them....
Complaint comments  Read comments [3]Complaint category Washing Machines

Sathya Agencies — new tv installation delay in service [Resolved]

 Kandasamy Shiva on Oct 20, 2017
I have purchased one new tv vu brand 32 inch smart tv from southmasi street sathya due to trust of sathya and your owner was our prestige customer because i was working volkswagen madurai.
At the time of sale one of your staff mr. Solai convencing all realted things after billed even not bother about transit also. After purchasing till this time not installing the tv. Frequently called not bother about to take the call also.
And also he said it is not brand i. E they are delayed. Why you are sold with out branded tv in your store why you are convencing thisbrand.
High disappointed...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Sathya Agencies — reg their worst service I've ever seen [Resolved]

 Srichandru on Oct 20, 2017
On saturday 14th october 2017 i 've ordered for a whirlpool washing machine white magic classic in agencies posit branch. I paid ready cash of 14750 in the spot and they said they 'll deliver it on monday as sunday is holiday. But i did not receive the product on that day, waited for tuesday called a specific man to his mobile no which he shared me who works there in the particular day. No proper response from his side he said today they 'll deliver within night but did nt receive called up next day said today is holiday.. Again tried calling him on thursday did not pick the...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sathya Agencies — sathya agencies- worst customer service and response - full of false commitments [Resolved]

 Sivaraj33 on Oct 19, 2017
Sowbaghya wet grinder bought @Sathya Agencies medavakkam stopped working on 09-Oct. Same problem 1 month back took 15 days, more than 30 times of calling and 2 times visiting showroom to send technician and resolve. This time complaint registered on 10-Oct and no support inspite of daily calling. Returned the product today- no escalation structure....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — washing machine installation delay [Resolved]

 Som0984 on Oct 14, 2017
I got an ifb washing machine on 7/10/2017 from sathya agencies, omr. Its one week and no one came for installation. I have made 15-20 calls requesting them to send person for installation but they only say we are checking, we will send... And nothing till now.

1. My first question, why did your salesperson tell that they are going to get it installed next day, when they can't keep their commitment.

2. Do you guys expect that after purchasing washing machine, i am going to keep it boxed before using?

It's pretty frustrating on the part of the customer...
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — samsung 49m5570 [Resolved]

 Sivaprakash n on Oct 11, 2017
Hi i am sivaprakash. I purchased a samsung tv for sunday evening. Your employees told the product free with one sound bar and woofer also. But the next day coming woofer only. I asking that manager he easily told sound bar not coming for this tv. Very worst customer service. I have a proof for your employee saying details. And your customer care also not responding...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — cheating and false statements [Resolved]

 Smith92 on Oct 4, 2017
Dear sir/madam,

My name is smith charles s from chennai. Recently i have ordered a refrigerator (Whrilpool - sp 278 premier 3s saphire mengholia - blue color) in the exhibition which has been conducted on 23.09.17 in trade centre chennai.

While making order, the concerned person checked the availability of blue color and said its ready in stock and you can get it in 5-7 days. So i have ordered. But, the response which your employees are giving is worst. They are cheating daily. Some of them telling that it is out for delivery and you will receive it today. Others...
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — need duplicate bill for my washing machine [Resolved]

 k_arunacha on Oct 1, 2017
Hi team, i am shunmuga sundari from authoor tuticorin. My registered mobile number is [protected]. I purchased godrej washing machine 2015. But godrej service center people are telling i purchased 2014. So no warranty like that. I called your customer care number. But no body is picking i get the dublicate bill for my washing machine purchase through my mail i'd k. Thanks...
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — product not delivered [Resolved]

 sekarbruno on Sep 30, 2017
I have visited the trade fare on 23/09/17 and in that i have purchased a godrej 240 liter refrigerator, payment by 100% upfront. Today is 30/09/17 and i am yet to receive the fridge. I have been calling there store number [protected] from monday (25/09/17) and all i hear from them is that they will check with the dispatch team and will get back. They have a customer care toll free no, with ivr message stating will call back. You will get a callback after a day and asking just your details they will sign off saying will get back. Oh! A pathetic after sales service!! Can someone help me to here in...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — madipakkam chennai sathya agencies, complain about customer service [Resolved]

 Jananee Muthukrishnan on Sep 25, 2017
I bought lg washing machine in sathya agencies madipakkam branch on 15th september. Till now they didn't give me a computerized bill and their customer service is worst. They didn't come for washing machine installation after 10 days of purchase. We complain directly in lg customer care and they filed after that lg customer service man came for installation. Sathya agencies didn't intimate to lg company for our installation. Very worst in service and very costly compared to other shops....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — bajaj extended warranty amount paid but no policy generated [Resolved]

 Abhijitbanik on Sep 23, 2017
Dear service provider,

I bought a whirlpool friedge on 28th may 2015 with bajaj extended 2 years warranty (Rs 1050) and a washing machine purchased date 16th feb, 2016 with bajaj 3 years extended warranty (Rs. 2948). Now on 14th september, 2017 i was facing trouble with my refrigerator.
Then i tried to contact your store with all your customer care number where your numbers are saying that you will give me call back. Till today i did not received any call back.

I called to your whirlpool customer service with service request number (Sr number: mr[protected])....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — emi going on my credit card [Resolved]

 rubertson on Sep 22, 2017
Dear sir/madam

I have purchased samsung led tv with extended warranty through bajaj finserv, and the first emi is 31/05/2016 and the last installment is 05/08/2017, and i have purchased whirpool washing machine through bajaj finserv and the first emi is 18/01/2017 and the last emi is 02/09/2017 but today when i received a statement from citi bank credit card it is clearly mentioned that on 21/09/2017 with description of sathya agencies pvt. Ltd ltm - 002/024 for rs.. 401/- let me know for what purpose it has been taken

Awaiting for your earliest reply.

Complaint comments  Read comments Complaint category Credit Cards

Sathya Agencies — pending item dvd [Resolved]

 gnanamurthy.kavi on Sep 1, 2017
Last year deepavli combo offer displayed at ambattur combo offer lg tv, home theatre, dvd. So i purchased the tv, home theatre they delivered dvd no stock. After 20 days you can collect the dvd. So i went the showroom same answer said. I went to the showroom 7 times to collect the dvd. Still now not recived. Why are you cheating the customer....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Sathya Agencies — customer service [Resolved]

 Suresh Veeraiyan on Aug 27, 2017
I have purchased Voltas AC Vadapalani Branch, delivered damage piece without QC, many times called no response and directly visit but not rectified. Many promises while purchasing. Sathya management team take a necessary action and provide good service and support for other customers. Here after I have no idea to purchase any product in your store....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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