Sathya Agencies Complaints & Reviews

Have raised complained to fix the fridge which was purchased 3 to 4 years ago, since it was not getting cooled
Customer service executive confirmed to get it resolved quickly...but it has been week no resolution yet..
Now, agents not responding call or giving any call back....

I bought it on Sunday, June 4th, 2023, and it was delivered on Monday,
June 5th, 2023. Finally, installation staff came by Wednesday,
and the product was opened before me. I recorded a video,
but it was damaged, and now no one can replace the product still.

Product Name : Whirlpool IMPRO 192 Litres 3 Star Direct Cool Single Door Refrigerator with Stabilizer Free Operation (215 IMPRO ROY, Purple) br...

Dear team Sathya

Free gift pending for more then a month. No proper response from the T nagar branch head / incharge/ sale person incharge etc.

Carrier AC - 2 Numbers

AC 1 Bill name - Mohammed Sanoon - [protected]
AC 2 Bill name - Jarina Banu - [protected].

Worst responds from Sales person Mr. Rajesh.
Number wrong commitments for 30 days.

Discussed the...

Hi . Good afternoon today we thought off buying mobile phone and we went to your showroom in kangayam branch Tirupur district but the customer service is very worst.We are regular customers in Sathya for past several years today we have a very horrible customer service. Please teach them how to respond to the customers.Hereafter we won't purchase any items in your agency...

We purchased Bluestar AC, IFB Washing machine and a Sony TV on Monday(29th May). Wednesday they installed the Bluestar AC and within 30 mins of first run, Machine is not working. When we called the technician, He came back and
found the main board in the machine itself faulty. This is really not acceptable, So l would like to get a replacement of working AC today and this time I wont pay the installation charge from my side since there...

We ordered AC from Sathya Pondicherry. It took them one week them to install the AC and within one month AC stopped working and technician said there is gas leak in our AC within a month of purchase from Sathya. When we approached them they said different reason for the issues. Again they took it back and said replace within a day. It is been one week, again there is no any proper response. Later they send a product two days ago, and still...

I booked carrier Ac from sathya in west tambaram mudichur road, on 17th May 2023. After that ac technician came on 23rd may 2023, that day the technician opened indoor ac that was broken. He said we change the product. But today date is 25th may 2023 till now nobody come and nothing to exchange. This is very unnecessary no one can answer properly only they said today we deliver the ac like that only fake information. Here after we not buy...

I purchased the LG Conditioner 1.5-ton 5-star 2023 last month (May 18, 2023) from Sathya Agency, Sivagangai branch, located in Sivagangai 630561. The sales staff informed me that the air conditioner was a Wi-Fi supported model, and since I wanted to buy a Wi-Fi supported model, I made the purchase. However, the product I received was not a Wi-Fi supported model.

From Sathya Agency's side, we never received a demo for the air...

I purchased the LG Conditioner 1.5-ton 5-star 2023 last month (May 18, 2023) from Sathya Agency, Sivagangai branch, located in Sivagangai 630561. The sales staff informed me that the air conditioner was a Wi-Fi supported model, and since I wanted to buy a Wi-Fi supported model, I made the purchase. However, the product I received was not a Wi-Fi supported model.

From Sathya Agency's side, we never received a demo for the air...

I have purchased 2 Air Conditioner
(Samsung windfree 1.5ton 5 star 2023) last month (April 22 2023, April 24 2023) at Sathya agency, Reddiyarpalayam branch, pondicherry 605010.
Sales staff said that the air conditioner is a wifi supported model also I was willing to buy a wifi supported model, but the product I recieved was not a wifi supported model.
From Sathya Agency side we never got a demo for the Air Conditioner,...

On 18/05/2023 I have purchased refrigerator and gas stove of total worth Rs 31390/- but without my knowledge they have included a bath tub of Rs 200 in the bill and made pay total amount of Rs 31600/- .During the time of giving confirmation order he the sales man Mr Logeswaran didn't even informed me about this.As a customer on the basis of faith in Sathya agencies I made the payment without rethinking and when I check the bill after returning...

Hi I bought llyod Ac from Sathya Thiruvanmiyur. Sales person name Hari. From the day of purchase I never got any kind of support from him. He only brain washed me to buy AC after buying the way of handling is different. He is not lift for sales itself.. I really can't tolerate his attitude and behavior.. sathya agencies peoples really need to take action against him.. to avoid other customers suffers..

One month am suffering...

I was informed to west masi Street, madurai showroom which i was purchased and that grinder was wrongly delivered...they assigned one person to verify whether it is wrongly delivered and he came and said item was wrongly delivered..and he is not responsible for replacement.
after again i called to showroom they asked me to come and replace but i was paid for delivery charges including
i refused to come showroom. i asked to...

We bought LG ac and frIdge in eral satya, AC we bought through Bajaj finance and fridge ready cash, they told to give the gift voucher as complimentary, but they added the gift value in the bill, then y they are saying gift .. but that gift value also different in both bills what a fraud they are doing and cheating customers,...

In deep grievance I'm writing this, on 20.04.2023 around 8.00pm I have visited Sathya Showroom at 100ft road situated at Coimbatore for purchasing 2 Air Conditioners and I have finalized 2 IFB air conditioners and informed the sales executive Mr. Ajith Kumar and the manager that I will be doing the payment on the next day. Simultaneously on 21.04.2023 around 12.00PM I made the payment of Rs.70, 000/- [Rs.35, 000/- per AC] through my debit...

Dear Team,
I had wrist experience on sathya kelambakkam. I had cancelled my order AC more than 15 days ago but still Mt payment has not initiated.
I ask more time but no response & money has not refunded.
I need my money back with last warning otherwise you will see the consequences....

Dear Team,
I had cancelled my AC order before 15 days, but still it has not not refunded, I need my money back....

Registered a complaint with Sathya Agencies in Ooty regarding a service request on May 3, 2023. Even after explicitly mentioning that the product requiring service is a Samsung 55-inch TV, the concerned person registers it under LG fridge. They assured that the complaint will be addressed in 48 hours but they've only created more confusion for us. After constant follow-ups, we receive information from the Head Office that the Ooty branch...

By 15th April 2023 the stabilizer should have been delivered but the tracking number shows it is delivered to incorrect address. Calling to this number +[protected] is not responding and nobody there to contact further and deal with this issue....

I brought a tv on 26 mar 2023 and got installed on 28th mar 2023, after couple of days the right edge started to have a dark white light in same intensity across for all image and scene, and after that started to get horizontal lines,

Informed to satya to get replaced Or refund as there store policy, but to my surprise they raise Samsung defect to get it fixed, which the team visited three times and acknowledge that one side...