Sathya Agencies Complaints & Reviews

Dear Team

I hope this letter finds you well. I am writing to express my concerns regarding the today purchase of a new television and External warranty from your store. During the transaction, the salesperson mentioned that the television comes with complimentary services, but unfortunately, the details of these services were not clearly communicated. Additionally, I was not provided with comprehensive information about the...

Hi

I have purchased the soundbar from Sathya showroom Uthangarai and cancelled it due to some issues. Purchase was made on October 24rh. I visited the shop two to three times for refund and keep calling them for refund. They keep saying some reason and delaying my refund. I'm tired and really disappointed

Sir iam buying a new led tv but i received demo piece i asked sowroom supervisor he not response me sir.

I buy a OTTOMATE ceiling fan in till now warranty period is available but the fan is not working I already rice a complaint for 25 days before. And more than 20 times I tried to connect a customer care in redhills office they didn't pick the phone and no response from your side.

Hii

We buy the product AC in your chennai Kolathur branch.
We face the problem purchase of 2 months.

we raised complaint to REPLACEMENT NEW AC.

but your people The part has changed that your men will do what we do.

So I didn't get full help from you & i am not satisfy in this type of service.

That will be very late for us, Can't do anything else We want to change that part only.

For this method to happen after complanit It has been 20 days since we complained.

NOTE : We are not satisfied with your service

Above this, it will not be good if we get any problem from that AC

now problem solved

Dear Sir Madam
Somebody did fraud at Sathya shopping online by using my wife adhaar card I had contacted concern Sathya team but they cheating me by convince please check and let me know what was happened otherwise I am going to complaint with cyber ceime

Tv purchased at 15.08.2023 .tv received 16.08.2023
But installation person not come.
Many time inform to agency.but installation person not come .
Please solve my problem.
Thank you

Pichaimuthu
Order booking no. 2301170LCO000829
MOBILE NO.+[protected]

Tv purchased at 15.08.2023 .tv received 16.08.2023
But installation person not come.
Many time inform to agency.but installation person not come .

Pichaimuthu
Order booking no. 2301170LCO000829
MOBILE NO.+[protected]

Hii

Dear Satya team,

Air Conditioner.

I am buying new AC ( 21.05.23 ) DAIKIN 1.5 TON FTL50UV16 3 STAR in the name of SANTHOSH KUMAR.
Purchased by near my location CHENNAI - SATYA AGENCIES PVT LTD.
PERAVALLUR, KOLATHUR, CHENNAI - 600082.

Its Delivered by next Day of booking. I appreciate your Fast Delivery.

But your people came from installation next...

We planned to purchase AC and went to sathya agencies, sivlagangai TN to buy one. We were there to see reviews on non inverter ac brands but The manager in the showroom forced us to purchase Voltas inverter ac which we were not interested. They gave good reviews about it and made us to purchase. After installing we got an issue stating gas leakage. We called customer care and the free service was done after 20days we raised an call.
Now after a month again we got a same issue
When this service was done he said everything is alright
But again we got an issue a month before.
Now the sathya agencies are not responding to our problem and they are too lethargic and telling us we too are facing same problem at home.
Is this a proper way to reply to their customer??
It's just 3months and we end up with an issue 3 times. Why the hell they are providing free services then?
Both sathyas and Voltas are cheating us completely. We need to be resolved this completely and need compensate on this.
As a family we cannot manage this summer.we too have elderly people and kids in our family.they are suffering a lot.

I request duplicate bill my published washing machine

Hi.,

Hope you are well.

I hereby writing this text with lot of frustration.

I have choosen Sathya enterprises for purchasing for buying new home appliances to my new house. Now i feel bad for my decision.

I have bought Refrigerator, washing machine and TV on 23/05/2023 which is worth of 138000. Invoice number 230231kki2000712

Customer name in the bill has been printed...

Respected sir,
Im sankar in Chennai.
Your customer service is not satisfied. No one response. Its spoil to ur company name. In purasaiwallkam bricklin road branch. Very worst customer service.
Ac mechanic is not attend the fault for 3 months. No response...

Hi on Saturday (01/07/2023) complaint about this improper function of AC swing door but yet no action taken.
I feel poor customer service at Sathya agencies, Kelambakkam branch.
I

On[protected], I purchased home appliances for Rs.31, 009 at your Thiruppathur branch in the name of B Vinayaka Mani Karthikeyah who is my brother-in-law.
They didn't provide the invoice/bill at that time, instead they told me to come & collect the same on next day[protected] morning. I gave them 2 days time & went to shop on[protected] at 8:50 pm. At that time also they told that bill is not ready come next day like this. They purposely...

DEAR SIR
MY NAME : S SENTHILÂ MY MOBILE NUMBER :[protected]PLACE : TIRUVANNAMALAI
Today I purchase one mobile phone in your sathya show room, durgai amman koil st tiruvannamalai branch, by cash purchaseÂ
model SAMSUNG A34 8 GB RAM, 256 ROM COLOR BLACKi need GST Bill in my company name and GST number, but he given normal name with address bill, after i am asking to manager why you are giving normal bill, he says ...

I order an Voltas air cooler online and cancelled the order due to out of stock . Order number is #[protected] . It has been 2 weeks and still I am not receiving the refund . Please refund my money back as quick as possible . Or I have to take this problem in different direction.

I buy O Genral One Half Ton AC Indoor dated[protected]. Sathya Showroom Theynampet Branch. i received ac after three dates. fixing perfectly but fix to still date. ac indoor Technical Fault Product Issued. six number of o genral tecnician attend above fault still not retified. kindly replace indoor ac. i[censored]r not replace i need to file consumer court.

Call me
[protected]

I purchased the Panasonic Air Conditioner 1.5-ton 5-star 2023 on June 03, 2023, from Sathya Agency, Chennai Thiruvanmiyur branch. They A/C Delivered Ac in Next day without Stabilizer, Delivery guy not informed about missing stabilizer then i have informed Sathya Sales men, he told they were no stock on stabilizer (purchased on 3rd Jun today 14th jun still no stock available)

Then A/C Installation Part, After so many phone call and follow-up Panasonic technician came for installation on 8th June. After Installation, the Installed New A/c Making noise from 8th June to today(14-June) i have informed Satya's sales men, Manager, other staff, Panasonic customer support, Installed Technician no one care and response on above mentioning matter, Because they successfully saled the product there part is over then we need to get all those fault/ damage/ bulls** etc.

First time spending all earned money to purchase high star A/C on Sathya's, Their service before buying is good after purchase one of the worst services they have made me heavy headache. better think twice to shop any high valued house appliance, personally I won't recommend it.

Have raised complained to fix the fridge which was purchased 3 to 4 years ago, since it was not getting cooled
Customer service executive confirmed to get it resolved quickly...but it has been week no resolution yet..
Now, agents not responding call or giving any call back.