Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 87%
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225
COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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369
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150

Customer satisfaction rating
87%
Complaints
225
Pending
0
Resolved
194
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies related photos (27)

Sathya Agencies Complaints & Reviews

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Sathya Agencies — ac/neyveli arch gate sathya poor response [Resolved]

 Raghul Ajith on May 8, 2018
Sir nainganeyveli sathya la oru split ac vaingano antha ac model (Godrej eno) customer name anandan. Product v2ku vanthudichi an atha fit panna installer varala sathya u ku phone panna entha oru response ella. Neinga eppa neyveli sathya mala action adukiringa ella na nainga undana entha ac a sathya u ka return panniduom... Do immediate action place (Sathya arch gate neyveli)...
Complaint comments  Read comments [1]Complaint category Car Driving Schools

Sathya Agencies — led tv/ demo and installation [Resolved]

 Sathyan T on May 7, 2018
On 03rd may myself purchase a lg led tv in sathya agencies showroom, that day they confirm about installation will happen on next day eod but till now there is no installation happen in my home. Myself directly contact to the concern person on 4th may they confirm that they will send as soon as possible but nobody came for installation and demo. Myself attached the stand and complete the same to run the tv. I never expect such a thing happen in sathya agencies, we are awaiting long period to install but no one take the responsibility to do the service after sales. They are thinking about sales only...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — purchase of window ac - not taking the old ac as promised - sathya velachery branch [Resolved]

 Suriyan Ravi on May 4, 2018
I have purchased hitachi window ac 1 ton at sathya agencies, velachery branch, chennai vide invoice no.[protected] dated 24.4.2018. At the time of purchased the sales representative mr. Selvam and ac sales in charge gave me an assurance that my old lg 1 ton window ac will be taken back and give rs.1500/- and finalised my purchase. While billing i asked whether they will mention about taking back the old ac in the invoice, they said it is not necessary and again told that as soon as the installation is finished their people will come take the old ac. One ms. Sathia of ac sales representative is also...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — issue with in charge and sales person at velachery chennai outlet [Resolved]

 Gajendra Varathan on May 2, 2018
Hi,

I went to buy daikin ac model no atkl50xxx. I logged in saturday and logged in with hdfc for approval and all.

I went to buy today as i was waiting for rental agreement as address proof from my owner. Now the person gangathar doesn't know the capable of handling the issue.

I ordered daikin and hdfc finance also approved & he agreed for 40k on saturday, today he says he said for carrier, but not for daikin. And he is not the person to confirm the price & another person came & said that he is the in-charge for confirming the price & cannot be given....
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — ac power problem [Resolved]

 JAI LANI on May 1, 2018
I recently purchased carrier 1 ton with inverter ac but your technician person did not installed it properly and even the ac worked for 3 days and then its not getting power on, i went to sathya showroom and she suggest me to put power stabilizer but yet its not working and why the hell i need a stabilizer? Because in ac there is already a inverter, so send your technician and solve the problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — products not delivered [Resolved]

 rajiv_great on Apr 30, 2018
One of the worst customer service you will ever see . We booked a Washing machine and Oven after being pestered by them (we were actually looking for different agency). Gave initial amount of 10k (thank god ) as an advance and registered the delivery details. It’s been 10days and we are yet to get our booked products. Went to the shop personally demanding the same and again they somehow convinced and sent us back . They were not agreeing to return the advance either. Still waiting for the same . Please think 1000 times before stepping into this ### agency....
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — no response from your shop irresponsible person [Resolved]

 Haran Haran on Apr 26, 2018
I can buy ondida ac in kanchipuram sathiya show room i date of 10/4/2017one year complete that time our ac not cooling so i have asked your show room person it not responsiblety. I asked questions for you one year your service person not come to free service and general services but that time your show room person as tell as me that problem only with cost of pay service i have tollaley disappointed with your sathiya show room. Any products i need not buying in your wost serives and irresponsible person...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — ac order delay and no proper response [Resolved]

 Jagadesan Chellamuthu on Apr 25, 2018
Hi,

I'm jagadesan. I purchased a blue star ac at an expo organised by satya agencies on april 15. It was through capital first finance. I've submitted the documents as they requested to one of the satya agencies at arumbakkam, but they didn't get signature in loan documents. I was waited for them to call, but none of them called me nor the ac got delivered. 4 days later capital first employee called me to know the status of the document. Again he took 2 days time to get signature in the loan documents. I waited again until monday april 24, for them to call me but no one called me.in...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — not providing service [Resolved]

 raj_gold on Apr 26, 2018
Dear sir,
Cleint :SATHYA AGENCIES, 370, Palayamkottai Road, Thoothukudi, Tamil Nadu 628002
Description of the Incident :
I purchased a New USHA -STELLAR Air cooler from Sathya Agencies Tuticorin on 31/03/2018.While purchasing they told it will provide enough cooling air and there option for swing.While swing there is option to split water is also there .After reaching home, switched ON and check it is not working as expected . Cool air is not at all coming from the cooler it is just working as a Normal FAN. The option for split water while swing is also not working .
When...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — air con not working [Resolved]

 sugan44 on Apr 24, 2018
I had bought a hitachi a. C on 11.08.2016. Sathia agencies supplied a syscom stabiliser with a. C and kept the warranty card with them. The stabiliser went out of order. Mr. Jegan the manager instructed to remove the stabiliser and carry to his store which is 13 km away. I did that on 31.03.2018 but he didn't give me replacement as assured over phone. His staff gave me in writing it will be delivered on 03.04.2018. But till today after repeated calls nothing done. I am without air con in my bedroom and frustrated. Incidentally it is second complaint against the same show room of sathia agencies...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — voltage stabilizer [Resolved]

 lakshminarasiman rangarajan on Apr 24, 2018
Invoice:[protected], 06/04/2018 m/s. Berjaya marketing, ambattur

Recently we have purchased 1.5t ac & stablizer (Vdi 400, v-guard). On installation & operation, we found the stablizer is not suitable for our home. My parents unaware about the equipment, after a week from purchase tried to return & replace it with higher model in 7 days as per my recommendation. The stablizer is in good condition as in package.

Yet, while inquiring your stores at ambattur, there way of response and service is in worst manner. Though we want to replace it with higher model because of unsuitability...
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — voltas ac installation request [Resolved]

 Kalimuthu Ramasamy on Apr 21, 2018
Hi team i have purchased voltas ac in sathya expo @chennai trade center. I have received voltas ac on 19.04.18. But still installation not done. Could u please arrange installation asap. Kindly ask voltas installation people to contact me @[protected]. The address have given wrongly to the voltas company, hence might be getting late for installation. My correct address.
No 5/210 b, karunanithi chozhan nagar, kandhanchavadi, chennai-96...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Sathya Agencies — booked haier 42" led smart tv in chennai trade center along with bajaj finance [Resolved]

 vinodgiggs11 on Apr 20, 2018
I have booked a 42" led smart tv in chennai trade center on 15th april 2018, with stahya agencies along with bajaj finance. Tv price is rs 34, 000.
I gave all the details the bajaj person asked me that day for processing. He just asked me aadhar card, credit card details, and took a photo and said bajaj fiance successfully processed after paying rs.900.

Next day i even received call from bajaj finance person stating for your new card we are providing various offers like that.

After 2 days waiting for delivery, upon calling the sathya checking the status they...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — onida tv service related [Resolved]

 M jebestin on Apr 18, 2018
Dear sir,
Greetings. I bought a onida 32inches tv through sathya agency rajapalayam at 7 months ago. Only 2 months the tv is running good after a small horizontal line came the centre of the display. Now the display came in black colour not to see a picture. I complainted your customer care service twice. One time your service person come and check and say the display is falt i inform my superiors then rectified that falt. But still now this problem not rectified. Kindly give help to rectify this problem......
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — delivered a demo product [Resolved]

 Aarthi Nataraj on Apr 16, 2018
We have bought samsung 3 star invertor ac 1.5 ton, they have delayed in delivering the product and when we asked why they are delaying the delivery they have told us no autos for delivery.. After the delivery they have delivered the ac but packing was not in good condition. When we went to check in showroom demo piece wasnot there.. When we asked where is the demo piece they told like as they dont have stock they have delivered tge demo piece and the response was not gud.....
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — very bad customer service in purasaiwakkam branch [Resolved]

 sudan Sudarshan on Apr 15, 2018
I brought one philips iron box in your purasawakkam branch last year end. It was not working and it is in warranty period. So, i approached your purasawakkam branch on 05/03/2018 and i gave my iron box in concern section. They also gave service job card on same day. She said after solving problem within two days you get confirmation call from sathya purasawakkam. So, i waited for the call from sathya. I did not receive any call from their side. After forty days i approached sathya purasaiwakkam branch personally and i asked my iron box, but nobody responding and not taking any action and i spoke...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — wrost agency not handling customer complaint properly.cash back is not yet provided [Resolved]

 c.rajkumar on Apr 6, 2018
To:
Crm@sathyaindia.com

5 apr at 1:45 pm

Hi
I bought hitachi ac on march 18th in chennai trade center. We saw the advertise in magazines that is we use hdfc bank we have 5% cash back offer.
I asked the sales person regarding the cash back offer. They said yes. After we choose the hitachi inverter ac 1.5 ton. Then i gave the hdfcbank credit card for payment of 39000 inr.
They debited my money. Then when i inquire about my cash back they told me they swiped my credit card in wrong machine that i am not eligible for cash back.
Then...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — product not delivered/worst service [Resolved]

 Sri_yuva2006 on Apr 3, 2018
Respected sir/madam.
I’m karvannan and this is my first purchase experience with sathya agencies kolathur chennai. I have purchased a air conditioner and wet grinder 4 days ago and still i didn’t received wet grinder yet and the air conditioner was delivered and not installed. We contacted the store about this and they neglect our urgency and giving fake answers when i visit the store. Im really upset with issues and i feel to skip this store for future purchases.. Please take necessary action to improve the quality of service.. Here some details of my purchase

Receipt...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — cash back [Resolved]

 Silambarasan simbu on Mar 30, 2018
Dear sir/madam
I purchased the 1led tv lg make on 18.11.2017, 1 lg wasing machine on 2.12.2017 in the dharmapuri branch that time branch manger told 7.5 cash back on your credit card but till date not revicied. I many more contect but branch manger not clearly answer some time not manger not atten phone please salve the problem
Regards
D. Silambrasan
[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Sathya Agencies [Resolved]

 Shanmugammani on Mar 30, 2018
வணக்கம் நான் தங்கள் மயிலாடுதுறை கிளையில் usha air cooler ஓன்று 27.03.2018அன்று வாங்கினேன் வீட்டில் பொறுத்தினேன் அது1 மணி நேரம் தான் வேலை செய்தது பின்பு நான் புகார் அளித்தத29.3.18 அன்று பொறியாளர் வந்து இது பழுதான மோட்டார் என்று கூறினார் இதை தங்கள்...
Complaint comments  Read comments [1]Complaint category Appliances

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