Sathya Agencies Complaints & Reviews

Tv purchased at 15.08.2023 .tv received 16.08.2023
But installation person not come.
Many time inform to agency.but installation person not come .
Please solve my problem.
Thank you

Pichaimuthu
Order booking no. 2301170LCO000829
MOBILE NO.+[protected]

Tv purchased at 15.08.2023 .tv received 16.08.2023
But installation person not come.
Many time inform to agency.but installation person not come .

Pichaimuthu
Order booking no. 2301170LCO000829
MOBILE NO.+[protected]

Hii

Dear Satya team,

Air Conditioner.

I am buying new AC ( 21.05.23 ) DAIKIN 1.5 TON FTL50UV16 3 STAR in the name of SANTHOSH KUMAR.
Purchased by near my location CHENNAI - SATYA AGENCIES PVT LTD.
PERAVALLUR, KOLATHUR, CHENNAI - 600082.

Its Delivered by next Day of booking. I appreciate your Fast Delivery.

But your people came from installation next...

We planned to purchase AC and went to sathya agencies, sivlagangai TN to buy one. We were there to see reviews on non inverter ac brands but The manager in the showroom forced us to purchase Voltas inverter ac which we were not interested. They gave good reviews about it and made us to purchase. After installing we got an issue stating gas leakage. We called customer care and the free service was done after 20days we raised an call.
Now after a month again we got a same issue
When this service was done he said everything is alright
But again we got an issue a month before.
Now the sathya agencies are not responding to our problem and they are too lethargic and telling us we too are facing same problem at home.
Is this a proper way to reply to their customer??
It's just 3months and we end up with an issue 3 times. Why the hell they are providing free services then?
Both sathyas and Voltas are cheating us completely. We need to be resolved this completely and need compensate on this.
As a family we cannot manage this summer.we too have elderly people and kids in our family.they are suffering a lot.

I request duplicate bill my published washing machine

Hi.,

Hope you are well.

I hereby writing this text with lot of frustration.

I have choosen Sathya enterprises for purchasing for buying new home appliances to my new house. Now i feel bad for my decision.

I have bought Refrigerator, washing machine and TV on 23/05/2023 which is worth of 138000. Invoice number 230231kki2000712

Customer name in the bill has been printed...

Respected sir,
Im sankar in Chennai.
Your customer service is not satisfied. No one response. Its spoil to ur company name. In purasaiwallkam bricklin road branch. Very worst customer service.
Ac mechanic is not attend the fault for 3 months. No response...

Hi on Saturday (01/07/2023) complaint about this improper function of AC swing door but yet no action taken.
I feel poor customer service at Sathya agencies, Kelambakkam branch.
I

On[protected], I purchased home appliances for Rs.31, 009 at your Thiruppathur branch in the name of B Vinayaka Mani Karthikeyah who is my brother-in-law.
They didn't provide the invoice/bill at that time, instead they told me to come & collect the same on next day[protected] morning. I gave them 2 days time & went to shop on[protected] at 8:50 pm. At that time also they told that bill is not ready come next day like this. They purposely...

DEAR SIR
MY NAME : S SENTHIL MY MOBILE NUMBER :[protected]PLACE : TIRUVANNAMALAI
Today I purchase one mobile phone in your sathya show room, durgai amman koil st tiruvannamalai branch, by cash purchase
model SAMSUNG A34 8 GB RAM, 256 ROM COLOR BLACKi need GST Bill in my company name and GST number, but he given normal name with address bill, after i am asking to manager why you are giving normal bill, he says i...

I order an Voltas air cooler online and cancelled the order due to out of stock . Order number is #[protected] . It has been 2 weeks and still I am not receiving the refund . Please refund my money back as quick as possible . Or I have to take this problem in different direction.

I buy O Genral One Half Ton AC Indoor dated[protected]. Sathya Showroom Theynampet Branch. i received ac after three dates. fixing perfectly but fix to still date. ac indoor Technical Fault Product Issued. six number of o genral tecnician attend above fault still not retified. kindly replace indoor ac. i[censored]r not replace i need to file consumer court.

Call me
[protected]

I purchased the Panasonic Air Conditioner 1.5-ton 5-star 2023 on June 03, 2023, from Sathya Agency, Chennai Thiruvanmiyur branch. They A/C Delivered Ac in Next day without Stabilizer, Delivery guy not informed about missing stabilizer then i have informed Sathya Sales men, he told they were no stock on stabilizer (purchased on 3rd Jun today 14th jun still no stock available)

Then A/C Installation Part, After so many phone call and follow-up Panasonic technician came for installation on 8th June. After Installation, the Installed New A/c Making noise from 8th June to today(14-June) i have informed Satya's sales men, Manager, other staff, Panasonic customer support, Installed Technician no one care and response on above mentioning matter, Because they successfully saled the product there part is over then we need to get all those fault/ damage/ bulls** etc.

First time spending all earned money to purchase high star A/C on Sathya's, Their service before buying is good after purchase one of the worst services they have made me heavy headache. better think twice to shop any high valued house appliance, personally I won't recommend it.

Have raised complained to fix the fridge which was purchased 3 to 4 years ago, since it was not getting cooled
Customer service executive confirmed to get it resolved quickly...but it has been week no resolution yet..
Now, agents not responding call or giving any call back.

I bought it on Sunday, June 4th, 2023, and it was delivered on Monday,
June 5th, 2023. Finally, installation staff came by Wednesday,
and the product was opened before me. I recorded a video,
but it was damaged, and now no one can replace the product still.

Product Name : Whirlpool IMPRO 192 Litres 3 Star Direct Cool Single Door Refrigerator with Stabilizer Free Operation (215 IMPRO ROY, Purple)

Branch Name : SATHYA Agencies Pvt. Ltd
west tambaram,
chennai-600045

Dear team Sathya

Free gift pending for more then a month. No proper response from the T nagar branch head / incharge/ sale person incharge etc.

Carrier AC - 2 Numbers

AC 1 Bill name - Mohammed Sanoon - [protected]
AC 2 Bill name - Jarina Banu - [protected].

Worst responds from Sales person Mr. Rajesh.
Number wrong commitments for 30 days.

Discussed the...

Hi . Good afternoon today we thought off buying mobile phone and we went to your showroom in kangayam branch Tirupur district but the customer service is very worst.We are regular customers in Sathya for past several years today we have a very horrible customer service. Please teach them how to respond to the customers.Hereafter we won't purchase any items in your agency

We purchased Bluestar AC, IFB Washing machine and a Sony TV on Monday(29th May). Wednesday they installed the Bluestar AC and within 30 mins of first run, Machine is not working. When we called the technician, He came back and
found the main board in the machine itself faulty. This is really not acceptable, So l would like to get a replacement of working AC today and this time I wont pay the installation charge from my side since there is no fault from my side. Appreciate your quick action. Thank you!

Invoice number: 230130KKD2000609

We ordered AC from Sathya Pondicherry. It took them one week them to install the AC and within one month AC stopped working and technician said there is gas leak in our AC within a month of purchase from Sathya. When we approached them they said different reason for the issues. Again they took it back and said replace within a day. It is been one week, again there is no any proper response. Later they send a product two days ago, and still the manger has no idea what is going on even we went there to make complaint to Sathya shop about carrier product to him a week ago. Poor customer service and we are really really disappointed with your service. For more than three weeks we have this issues yet it not resolved… we are planning to make a move against ur company. We are not buying any product later from this company for sure..

I booked carrier Ac from sathya in west tambaram mudichur road, on 17th May 2023. After that ac technician came on 23rd may 2023, that day the technician opened indoor ac that was broken. He said we change the product. But today date is 25th may 2023 till now nobody come and nothing to exchange. This is very unnecessary no one can answer properly only they said today we deliver the ac like that only fake information. Here after we not buy anything in sathya. Very worst customer service. I am very disappointed with that.