SendMyGift.com Complaints & Reviews

I have ordered fliwers n a mug which had to be deleivered on 14 feb which is not yet deleivered. I gave done a sucessful payment for this ider. I sent them so many emails and tried to call them but nobody is picking up the call. There chat service is the worst service. This co deleivered my proposal day gift which was supposed to deliver on 8 feb, that was deleivered on 12 feb.
Ill take them on court....

I placed an order in sendmygift website 24th dec 2015 still I didnt received my item . I contacted them more than 15 times they saying as or concerned department will reach u soon ...till now no one called me .. this really frustrating to me everyday plz .take it as very serious they are looting customers valuable money...plz look at my complaint ..orderid --[protected]...thank you...

I booked bouquet for delivery on 14 Feb but till now this order has not been delivered after making successful payment through credit card. Even no body is picking up call in customer care and responding on line chat and mail. So many times i mailed but never i got response. I think this bloody fake site and these are only here for cheating the customer. Even not refunding the amount also.

I will notify them through court notice...

Booked a product on 14 Feb 2016 & was supposed to be delivered on same day. It's not delivered yet. There number is always busy & no reply through chat. It's worst & fake site. Don't book your order through this website. They have not listed their office address on website. Sometime gets reply from website & promise to deliver by 9 but they don't deliver the product.....

I ordered a gift on feb 15 which was supposed to be delivered on Feb 16. However, fake promises! The customer care people keep on saying to just wait for a day more. I even got a message saying that my product has been shipped and will be delivered shortly. They say it was an error and the product is still in processing. Such a bad experience. For how many days I have to keep on waiting like this....

Hello,
I ordered cake, flowers choclate of rs.1235.90 from send my gift on feb18, 2016.For delivery on dt.18feb, 2016.But they not delivered yet.
Also their support team is not picking the call, not responding to email, and on live chat they tell it will deliver as soon as possible.

Below is the email of my payment:

Hi there!
You just made a successful payment of rs. 1235.90 at sendmygiftbr...

I am writing this complaint to inform that the order no[protected] has not been delivered and more than 20times i called up ur support team to cancel and refund my amount . but I did not get any response from them. I tried to contact chat support but they left the chat instead of helping. Take it as a warning or whatever just I want my money to be refunded else I am going to post the recordings o[censored]r support care ppl and how they spoke to...

On 13th Feb I placed an order ref #[protected] for product to be delivered at Gurgaon on 14th February 2016
Till date there is no clue as each day a false commitment is being given

I have called around 30 times with no resolution

I am surprised customer service support is not sure about the status of delivery of their own product...

Order #[protected]
Order Date: February 6, 2016

The above mentioned order booked for 14th Feb 2016, was not delivered.when contacted the company for the same no response from them, just transferring the call to one person to other.Biggest online cheaters.This seems to be a scam....

Product not yet deliverd, no response from customer service no response for the mail as well. ppl think 1000 times before placing an order with this website.

They will spoil your day, I LOST MY MONEY....

I placed order on 11th feb ...Now today is 19th still my product is not deliverd.
No getting any response my emails. This is a fraud company. Dont buy any product on this website.

This is a scam....

Booked a product on 14 Feb 2016 & was supposed to be delivered on same day. It's not delivered yet. There number is always busy & no reply through chat. It's worst & fake site. Don't book your order through this website. They have not listed their office address on website. Sometime gets reply from website & promise to deliver by 9 but they don't deliver the product....

Hi I have ordered a gift on Feb13th and its not delivered still. Below is the order ID :[protected]. Please let me know the status....

I have ordered a gift from send my gift. Customer care assured to send the gift to receiver by 9pm but later told me they can't deliver by then since it was non perishable item. Later I cancelled the order as all executives were telling wrong information about the order and placed the complaint as well.

Now I am calling customer care since then there is no one available there and no one is replying on mail as well.
br...

It was a surprise gift i arranged for my wife... But totally they made my day so worse hell lot of thanks bunch of.. Not only mine they spoiled most of couples dream with a single website...
My Order id is[protected]

Whenever i call.. The number is busy, if call connected they put in hold for 30 mins..

And even now wen i chat they say i will be delivered by today. Still it has not been delivered
br...

Dear Sir/Madam,
Kindly note that i have ordered for a gift for my husband on 9th feb from Sendmygift online portal.Order Id is[protected].As per the discussion held with there live support team(Ms.Sapna) informed me that they will surely deliver my order on 14th feb and i have ordered.Till now i have not received my order.Whenever i ask for my order they are silent and they have not given the courier details also.They are not giving...

Dear team,

Please understand that when you deliver a Cake you, a message need to be written on it, without which the cake seems to be useless.
Even after reminding your call center person about the message, my dad got the cake without any message on it.
If you can't put it then why do you ask for it in the first place. I would have ignored it, but it happened with me second time. My order no was #[protected]....

Order #[protected] is not yet delivered to my recipient and there is wrong status shown on website. Everyday I am escalating this to customer center and get the response from customer center that there is some problem happened in logistics departments and it will be delivered tomorrow. The gift was promised to be delivered on 14 Feb 2016 but it is not yet delivered.
I wanted to know the exact reason and actual expected delivery date...

This is my order id[protected] which was scheduled to deliver on 12th feb 2016. Actually I post the review in someone comments who facing the same problem pls see my screenshot
The main cause is they are not responsible just like their support check my 2nd screenshot...

I ordered gift for my friend on 10th feb which was to be delivered on 14th feb. It has not delivered yet.My Order no is[protected].please deliver it asap....