SendMyGift.com Complaints & Reviews

Address: Bangalore, Karnataka

Website: Sendmygift

I have ordered fliwers n a mug which had to be deleivered on 14 feb which is not yet deleivered. I gave done a sucessful payment for this ider. I sent them so many emails and tried to call them but nobody is picking up the call. There chat service is the worst service. This co deleivered my proposal day gift which was supposed to deliver on 8 feb, that was deleivered on 12 feb.
Ill take them on court.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560037

Website: Sendmygift. Com

I placed an order in sendmygift website 24th dec 2015 still I didnt received my item . I contacted them more than 15 times they saying as or concerned department will reach u soon ...till now no one called me .. this really frustrating to me everyday plz .take it as very serious they are looting customers valuable money...plz look at my complaint ..orderid --[protected]...thank you

+1 photos

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248001

Website: www.sendmygift.com

I booked bouquet for delivery on 14 Feb but till now this order has not been delivered after making successful payment through credit card. Even no body is picking up call in customer care and responding on line chat and mail. So many times i mailed but never i got response. I think this bloody fake site and these are only here for cheating the customer. Even not refunding the amount also.

I will notify them through court notice also.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

View replies

C

chana69

from Mumbai, Maharashtra

Feb 19, 2016

i also asked one agency to send a bouquet. my girlfriend told me that he has not delivered. i did some discreet enquiries and found that she is now having an affair with the delivery boy.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 30308

Booked a product on 14 Feb 2016 & was supposed to be delivered on same day. It's not delivered yet. There number is always busy & no reply through chat. It's worst & fake site. Don't book your order through this website. They have not listed their office address on website. Sometime gets reply from website & promise to deliver by 9 but they don't deliver the product..

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered a gift on feb 15 which was supposed to be delivered on Feb 16. However, fake promises! The customer care people keep on saying to just wait for a day more. I even got a message saying that my product has been shipped and will be delivered shortly. They say it was an error and the product is still in processing. Such a bad experience. For how many days I have to keep on waiting like this.

+1 photos

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Website: Sendmygift.com

Hello,
I ordered cake, flowers choclate of rs.1235.90 from send my gift on feb18, 2016.For delivery on dt.18feb, 2016.But they not delivered yet.
Also their support team is not picking the call, not responding to email, and on live chat they tell it will deliver as soon as possible.

Below is the email of my payment:

Hi there!
You just made a successful payment of rs. 1235.90 at sendmygift
For future reference, your order id is[protected].
Thanks,
Paytm team

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

View replies

D

DheerajBajaj

from Gwalior, Madhya Pradesh

Feb 20, 2016

You have the system to refund it through paytm to the same account through which you got the payment...I will not give mys account no. like this...i have no trust on you guy...there are many complaint against you...why you are asking my account no...you have the system to refund it to same account ..through which you have recieved the payment.

Reply

D

DheerajBajaj

from Gwalior, Madhya Pradesh

Feb 20, 2016

i have sent the email to refundon the above email id ...but no response i got...i called u guys also...but still u shameless guys are not refunding

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 560037

Website: Sendmygift.com

I am writing this complaint to inform that the order no[protected] has not been delivered and more than 20times i called up ur support team to cancel and refund my amount . but I did not get any response from them. I tried to contact chat support but they left the chat instead of helping. Take it as a warning or whatever just I want my money to be refunded else I am going to post the recordings o[censored]r support care ppl and how they spoke to me and disconnect the calls and also the screenshots of the chats in the social media and public forum. I want an immediate response to my refund amount else I am going to do the same wat has been mentioned.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Website: Www.sendmygift.com

On 13th Feb I placed an order ref #[protected] for product to be delivered at Gurgaon on 14th February 2016
Till date there is no clue as each day a false commitment is being given

I have called around 30 times with no resolution

I am surprised customer service support is not sure about the status of delivery of their own product

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: SendMyGift.com

Order #[protected]
Order Date: February 6, 2016

The above mentioned order booked for 14th Feb 2016, was not delivered.when contacted the company for the same no response from them, just transferring the call to one person to other.Biggest online cheaters.This seems to be a scam.

SendMyGift.com customer support has been notified about the posted complaint.

Feb 19, 2016

Updated by kmgeorge If you are a legitimate service provider, provide me with compensation, as you were playing with my feelings, emotions, time, and money.Let me know what you can do.

Feb 19, 2016

Updated by kmgeorge OK, then I would like to get my gift delivered by tomorrow along with the items for the value of this coupon, like some teddy bear and chocolates.

Feb 19, 2016

Updated by kmgeorge See as usual you are not responding.Fake offers without even saying about our order and money.You are con men and should be punished by authorities.No more people should be cheated!.

Mar 11, 2016

Updated by kmgeorge I have sent the details, Please check and update.

Apr 01, 2016

Updated by kmgeorge This people are trying to fool around in this forum by creating a notion that they are resolving the complaints.Wheres as they have not resolved any of the cases.The number of resolved cases shown here are just fake to convince this forum and also the other consumers who are viewing this complaints.This cheaters should be punished.

View replies

K

kmgeorge

Feb 19, 2016

OK, then I would like to get my gift delivered by tomorrow along with the items for the value of this coupon, like some teddy bear and chocolates.

Reply

K

kmgeorge

Feb 19, 2016

See as usual they are not responding.Fake offers without even saying about our order and money.This con men should be punished by authorities.No more people should be cheated!.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560048

Website: www.sendmygift.com

Product not yet deliverd, no response from customer service no response for the mail as well. ppl think 1000 times before placing an order with this website.

They will spoil your day, I LOST MY MONEY.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560100

Website: www.sendmygift.com

I placed order on 11th feb ...Now today is 19th still my product is not deliverd.
No getting any response my emails. This is a fraud company. Dont buy any product on this website.

This is a scam.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

View replies

M

Mangesh Gharat

from Mumbai, Maharashtra

Feb 25, 2016

Hi,

I want my money back.

My order id is[protected].
Name : Mangesh Gharat
Mob : [protected]

See all my chain email below

=================================================

Hi,

Can you please reply to my email.

Deliver my product or return back my money.

Regards,
Mangesh Gharat

From: Mangesh S Gharat
Sent: Thursday, February 18, 2016 11:49 AM
To: '[protected]@sendmygift.com'
Cc: '[protected]@gmail.com'
Subject: FW: ORDER NO[protected]

Hi,

Still my product not delivered. You are not replying to my email also.

If product not delivered within 2 days…refund my money.

MY ORDER NO.[protected].

Regards,
Mangesh Gharat
[protected]

From: Mangesh S Gharat
Sent: Sunday, February 14, 2016 1:30 PM
To: '[protected]@sendmygift.com'
Subject: ORDER NO[protected]

HI,

WHAT IS THE STATUS OF MY ORDER NO.[protected].

WHEN IT WILL BE DELIVERED.

REGARDS,
MANGESH GHARAT
[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Booked a product on 14 Feb 2016 & was supposed to be delivered on same day. It's not delivered yet. There number is always busy & no reply through chat. It's worst & fake site. Don't book your order through this website. They have not listed their office address on website. Sometime gets reply from website & promise to deliver by 9 but they don't deliver the product.

+2 photos

SendMyGift.com customer support has been notified about the posted complaint.

View replies

R

raghu bgl

Jun 16, 2016

this company not giving salary since from 3 months to the workers worst company ever. and in that company rowdyism is there.

Reply

R

raghu bgl

Jun 16, 2016

this company not giving salary since from 3 months to the workers worst company ever. and in that company rowdyism is there.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hi I have ordered a gift on Feb13th and its not delivered still. Below is the order ID :[protected]. Please let me know the status.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Website: sendmygift.com

I have ordered a gift from send my gift. Customer care assured to send the gift to receiver by 9pm but later told me they can't deliver by then since it was non perishable item. Later I cancelled the order as all executives were telling wrong information about the order and placed the complaint as well.

Now I am calling customer care since then there is no one available there and no one is replying on mail as well.

Seriously a first and a worst experience.

Still waiting for my refund.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560043

Website: www.sendmygift.com

It was a surprise gift i arranged for my wife... But totally they made my day so worse hell lot of thanks bunch of.. Not only mine they spoiled most of couples dream with a single website...
My Order id is[protected]

Whenever i call.. The number is busy, if call connected they put in hold for 30 mins..

And even now wen i chat they say i will be delivered by today. Still it has not been delivered

Even mail also no response...

Spoilers...

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thiruvananthapuram, Kerala, 695014

Website: Sendmygift.com

Dear Sir/Madam,
Kindly note that i have ordered for a gift for my husband on 9th feb from Sendmygift online portal.Order Id is[protected].As per the discussion held with there live support team(Ms.Sapna) informed me that they will surely deliver my order on 14th feb and i have ordered.Till now i have not received my order.Whenever i ask for my order they are silent and they have not given the courier details also.They are not giving any reply for phone calls and emails.As per there normal procedures they should deliver the product with in 4 days time.

Request you to help me getting my refund as there is no use of the gift now(late).

Please help me on this.
Faithfully
Chithra Rekha.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

View replies

C

Chithra Rekha

from Thiruvananthapuram, Kerala

Feb 20, 2016

Please arrange refund for my order[protected].

Reply

C

Chithra Rekha

from Thiruvananthapuram, Kerala

Feb 22, 2016

Pls arrange refund for my order on urgent basis.I have never ever contacted such a bad online portal.
Very bad and dissapointed.

Reply

C

Chithra Rekha

from Thiruvananthapuram, Kerala

Feb 25, 2016

I dont know what kind of pathetic service you are offering to the customers, till now i have not seen any website worse than this, giving fake information and making fun of the customers.
I do not want any token of apology from you people.Its been 3 weeks i have ordered for something till now no action have been taken.
I need refund my order.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Website: www.sendmygift.com

Dear team,

Please understand that when you deliver a Cake you, a message need to be written on it, without which the cake seems to be useless.
Even after reminding your call center person about the message, my dad got the cake without any message on it.
If you can't put it then why do you ask for it in the first place. I would have ignored it, but it happened with me second time. My order no was #[protected].

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560037

Website: www.sendmygift.com

Order #[protected] is not yet delivered to my recipient and there is wrong status shown on website. Everyday I am escalating this to customer center and get the response from customer center that there is some problem happened in logistics departments and it will be delivered tomorrow. The gift was promised to be delivered on 14 Feb 2016 but it is not yet delivered.
I wanted to know the exact reason and actual expected delivery date ? I am very disappointed with the service delivery of SMG and their fake promises.

I want either my Order to be delivered to my recipient or my money back.

+2 photos

SendMyGift.com customer support has been notified about the posted complaint.

Feb 19, 2016

Updated by Shyam Govind I want your company sendmygift to deliver my order to my recipient. Order #[protected] is not yet delivered to my recipient.

Feb 20, 2016

Updated by Shyam Govind Hi,

I want sendmygift to deliver the Order #[protected] as soon as possible to my recipient.

Please let me know the reason also, Why my order is not yet delivered although it was promised to be delivered on 14-Feb-2016 ?
Why sendmygift is trying to make customers fool and doing all these fake things and wasting customers precious time.

Mar 03, 2016

Updated by Shyam Govind HI,

My product Order #[protected] is still not delivered. I am daily calling your customer service and they continuously saying that it will be delivered today. But when this today will come ?
Its already delayed by 18 days.
Please check and let me know the actual delivery date ? I need my order asap.

View replies

S

Shyam Govind

Feb 19, 2016

I your company sendmygift to deliver my order to my recipient.

Order #[protected] is not yet delivered to my recipient and there is wrong status shown on website. Everyday I am escalating this to customer center and get the response from customer center that there is some problem happened in logistics departments and it will be delivered tomorrow. The gift was promised to be delivered on 14 Feb 2016 but it is not yet delivered.
I wanted to know the exact reason and actual expected delivery date ? I am very disappointed with the service delivery of SMG and their fake promises.

Please deliver my order to my recipient.

Reply

S

Shyam Govind

Apr 4, 2016

HI,

My product Order #[protected] is still not delivered. I am daily calling your customer service and they continuously saying that it will be delivered today. But when this today will come ?
Its already delayed too much.
Please check and let me know the actual delivery date ? I need my order asap.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560036

Website: Sendmygift.com

This is my order id[protected] which was scheduled to deliver on 12th feb 2016. Actually I post the review in someone comments who facing the same problem pls see my screenshot
The main cause is they are not responsible just like their support check my 2nd screenshot

+2 photos

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

View replies

Y

Yaswanth11

from Bengaluru, Karnataka

Feb 18, 2016

My previous post

http://www.consumercomplaints.in/send-my-gift-order-not-delivered-yet-and-pathet...⇄

Reply

Y

Yaswanth11

from Bengaluru, Karnataka

Feb 19, 2016

Finally I met a agent at sendmygift in a chat pratap shau. I was rude to him at a point when I heard my order was not delivered but he stickers with me till I end my query. Management should hire ppl like him at customer support. He is the best example to his team mates at his office

Reply

Y

Yaswanth11

from Bengaluru, Karnataka

Feb 19, 2016

My order is not yet delivered sendmygift that is what I WANT GENIUS

Reply

Y

Yaswanth11

from Bengaluru, Karnataka

Feb 22, 2016

I see finally someone is responsible in taking the job! Shahid from support team who stood different against his teammates and reached me on my phone and updated the that he is going to warehouse by himself and getting the order done by today on priority else by the noon tomorrow as person won't be available at the delivery point during the morning.!

I rated shahid bad as initially he didn't reply to me like his teammates other than pratap sahu. I'm prity much pleased with the correction though it is toooooo late.
Management has to take his take to hall of fame!!!

Reply

Y

Yaswanth11

from Bengaluru, Karnataka

Feb 22, 2016

Shahid deserve the tag line
"Deliverying the Emotions"

5 starts only to him not to sendmygift!

Reply

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Chandigarh, Chandigarh, 160019

Website: sendmygift.com

I ordered gift for my friend on 10th feb which was to be delivered on 14th feb. It has not delivered yet.My Order no is[protected].please deliver it asap.

Complaint marked as Resolved

SendMyGift.com customer support has been notified about the posted complaint.

SendMyGift.com Complaints & Reviews

File a complaint to SendMyGift.com

SendMyGift.com reviews & complaints page 11

Order 145054080 not yet delivered

Post your Comment

I placed an order 2 months ago still I didnt received my item

Post your Comment

Article not reached as of now (Order no 145042511)

Post your Comment

Fake company sendmygift

Post your Comment

Product undelivered for so long

Post your Comment

Fake website:order id is 145067873

Post your Comment

No refund yet

Post your Comment

Non delivery of product

Post your Comment

Ordered not delivered

Post your Comment

Fraud... Its a fake website pls dont trust them

Post your Comment

Send my gift is a fraud company

Post your Comment

Fake website : product not delivered

Post your Comment

Gifts not delivered for me

Post your Comment

Haven't received refund yet for a cancelled order from send my gift

Post your Comment

Product not delivered and no proper response

Post your Comment

Not received the order (Order id is 145044050)

Post your Comment

Cake

Post your Comment

Order #145060715 is not yet delivered to my recipient.

Post your Comment

My order not delivered yet

Post your Comment

Product not delivered till date

Post your Comment

Related businesses