SendMyGift.com Complaints & Reviews

My Parents anniversary was on 21st Feb 2016 so I placed the Order of Cake & Chocolates on 21/2/1026 & my Order no.[protected] after confirming thrice before placing the orders with online support executive "Laxmi Reddy or Lakshmi Reddy" . Amount has been dedcuted 599/-. Till now order is not yet been delivered. When i call to customer care initially call was disconnected in the middle of conversation by some "xxx" executive. Again i Call to...

The payment was made on 14th Feb. However the order is still not delivered. The customer care make fake promises of delivering it every time I call. This has happened for 5 continuous days now.
Help delivering it asap...

[protected] i ordered on 14th feb but still product was not delivered. Website's feedback and enquiry doesn't get back to us at all. They are simply not interested in resolving the issue....

I ordered bouquet on 14th february 2016 from send my gift.
Before ordering I confirmed with the gaent they said yes the product will be deliverd today itself.
However my both the products weren't deliverd.
I conmtacted them next day, they do not respond to the queries of the customer.
I asked them to provide me the refund for my order they say they will provide the refund I'm waiting since a week but i've never...

Hi,

I order a product from sendmygift.com on 16th feb which was to be delivered on that particular day, but still now it is not delivered.When i am trying to reach customercare they are not responding.Hence requested to take action against that company and refund the amount .The cost of the product was RS 424.15. PFA for further reference.


Thanks

Atish...

I had placed order to sendmygift vide Order ID:[protected] placed on 21 Februrary, 2016. for Paws of Love Personalosed Mug.

They confirm me as follows:-

YOUR ORDER HAS BEEN RECEIVED.

Thank you for your purchase!
Your order # is:[protected]....

Hi

An order was placed on 13th of this month under order number[protected] from this website. Still i have not received any product, which was ordered on this website www.sendmygift.com. i have paid 700 rs. For the order.

Also the customer number provided is fake and there is no one to answer. Can you take required action please....

My order no[protected] was placed on 13th Feb 2016 but has not been delivered till date. I placed a request for cancellation but there is no response to that as well. Poor and pathetic service. They just have one target to cheat and extract money. Can they dare enter cash on delivery segment, surely they will go bankrupt within a week.....

Hello,

I was surfing the internet and found this site on 14th feb 2016 while looking for same day delivery...The chat agent convinced me that same delivery can be made for order #[protected]. They neither delivered that order till now nor refunded the amount. This is a cheat and fraud organization. I call their 24/7 number, it never connects...The 24/7 chat agent leaves the chat as soon as I ask for refund for my order. They...

I ordered some items on 13th feb 2016 for my friend in banglore for her birthday which was on 20th feb . Expected delivery is within 3 days and maximum of 5 days. But it has been 8 days and their customer care number is always busy and they dont reply for our mails. Everyday i am wasting my time and chatting with customer support people.From past 5 6 days, Every day they are promising me that they will deliver the goods the same day. But...

I had ordered 2 products on 11 th it suppose to reach on 14 th but till now i did not receive my product.so please refund my money.my order no[protected].Dont buy any product from this site.its a fraud company....

Hi,
I have placed on order on Sendmy gift.com on Feb 15, 2016. The order was a Cake, chocolate Blue Box, . The order id is[protected]. The payment has been Done through Paytm Amount :1148.00 On 15Th_feb-2016 The delivery date selected was Feb 15, 2016. However, even till date (i.e. Feb 21, 2016) the item has not been delivered.
Tried reaching the customer care no as listed in the website i.e.[protected] on numerous occasion...

I have ordered the gift on 12th Feb, order id:[protected]. Till now there is no tracking of my order. whenever i have asked on their chat option, they don't reply and gave false assurance of delivery would happen in a day. Making fool of customers. Disgusting site and service.
Agents are lairs...
Never purchase from this site......

I ordered a gift combo for delivery on 14/02/2016 but not delivered till today my order no is[protected]. Everytym i try to contact them there is the same reply that it got delayed due to heavy orders and will be delivered soon . tried contacting them via email but no response. I think its a fraud site
Shalin tyagi...

Order no.[protected]
I had ordered a personalized cup which held a sentimental value as it for my grandfather's birthday and still holds. First of all, it was delivered late and it had the wrong image on it, despite me having sent them the correct image before. Nonetheless we had paid the desired amount for the cup and when we found out that it was the wrong image I sent various mails to customer care. Later when they sent the correct...

I placed an order[protected] for Rs. 799 on 11-Jan-16 to be delivered on 14-Jan-16. The order was not delivered till 15-Jan-16. When I spoke to their customer support, they said that they would not be able to deliver and promised me to refund the money. My money was not refunded for 10 days. Then, I called their customer support 3 times to follow-up for the refund. Once, my call was put on hold for 30 minutes and then the call got disconnected....

Hello,
I ordered[protected] cake, of rs.949 from send my gift on feb12, 2016.For delivery on dt.13feb, 201 mid night.Due to some reason i canalled my order on same day and they confirmed as well.
but yet there is no any confirmation of refund from SendMyGift.com side.
Pathetic service upport team is not picking the call, not responding to email.
they are cheating the customer please take strict action against...

Hi, I booked the Cake order though sendmygift. I faced the worst experience with this company. My order i # is:[protected]. Later once i know that order is not delivered, i cancelled the order. I asked customer care to refund my money and sent a mail. There is no reply for either call/mail. Still facing the issue....

Dear sir/madam
On[protected] i had ordered a gift item(order no[protected] worth 299/- through send my gift on line shopping company. The company not even delivered the item or refund the amount to me. Regarding this i contacted the customer service[protected] of send my gift more than ten times, , but they are not responding properly. Now days they are not even picking the phone, not responding to mail also . Kindly do needful...

Hi
have booked the gift and was scheduled to receive on 14 Feb however it's been 7 days and there is no sign of getting it delivered. Request you to cancel the gift and revert with the intrest.
Order no. :[protected]...