SendMyGift.com Complaints & Reviews

I have come across this page on Facebook and joined them since they had 90000 Likes. I thought they are credible gift sites. Yesterday on 16 Feb i placed an order for birthday and flowers and paid through paytm. however they have still not delivered the products. also their customer care is always busy and the live chat guys misguide you.
Since the payment was through paytm i thought it will be a credible site again but now paytm guys are also not ready to help or look into the matter.
Need help in getting my money back.
Transaction ID:[protected]

Its not only me but many others who are suffering. Please help

I placed an order on 5th feb 2016 with order no[protected] and payment was done. The agents again and again assured me that the product will reach on time. Till now order not delivered and they are also not responding.I already wrote them to refund my money, but no response.

My package delivery got delayed and i told to return my money ... no response...

even if they want to deliver it now... i dont require it now...
please return my money... it's not one day delay... it has been already more than 3 days...

I have ordered a product from sendmygift.com on 13th Feb 2016 which was supposed to be delivered by 14th morning. But it has not been delivered by even today ie 17th Feb 2016. The required amount has also been deducted. Live chat and customer care is useless they never respond to you. I want my amount to get refunded and a case should get register against them

My order Id[protected]

I have placed a order worth RS1198 on 13th of February. Fellow Customer Care agents mentioned that the order will be delivered on 14th. but till now my recipient has not received the order. None of the Customer care agents responsive.I am very much disappointed with this behavior. I have been cheated.

I have ordered gift from sendmygift.com on 4 th Feb, order id[protected], which was supposed to be delivered by 8th Feb. But this fraud people haven't delivered the product till yet.And everytime I call they either give false promises or put the call on hold, bcoz they are doing business with telecom also by putting so high call rates.i just want to know when my product will be delivered. If the product is not delivered within 48 hours, I will go to the consumer court and make sure that sendmygift.com business gets shut down or have zero reputation I'm market.So take it as a warning

Exicutives of send my gift told me that they will deliver my order on 14th feb, but still my order not get delivered ... even they are not responding on their customer service service number!

My order id is[protected]

Pls help me!

Send my gift is manipulating indian customers ... pls people i think we should take legal action against this website!

I had made an order of rs 556 on 12 Feb I got message that your payment has been done successfuly by paytm but after this I am not able to contact them and even there is not even single response from sendmygift. I haven't made delivery of my order...really fraud people..took money from us and then no response.they had mentioned incorrect numbers. So that we cannot call them.

I made 2 orders on this fraud website[protected] and[protected], These two were not delivered and when i tried to contact them, there is no response from them.Neither on call nor msg or mail.They just play with your emotions & money .Their tag line- "Send My Gift - Delivering Emotions" is all FAKE.

They should atleast realise the importance of these cakes & valuables gifts that anyone want to surprise with .I am very much dispappointed and want this fraud Website to shutdown .

Ishank
[protected]

My order ID[protected]
Order worth-Rs 799
Delivery date-16th feb 2016 before 9 pm
I made an order on 15th feb for flowers to be delivered on 16th feb.hasnt been delivered yet, no response from customer care..what should be done??this is so lame

Please note i had orderd with order ID:[protected], it was to deliver on 14th feb it is 16 feb now nothing delivered. now i am able to see so many complaints on the website. I paid through debit card i have done live chat with most of their people no response yet. Indian forum please stop this site from fooling many more people. I just hope and pray that no one else books through this site. I have even posted on Facebook about them. on their site there is an option for live chat everyday they keep saying the stuff will be delivered today and no other response.

Dear sir,

i had ordered few products on send my gift and its been 3 days and till date order is not delivered, order # is:[protected], and no one pick call and no one responds to email too,
Rohan
[protected]

I ordered on 14th Feb for delivery of cake on 16th feb 2016 i.e., today however the cake has not been delivered yet...The number provided on site is not connecting...highly disappointing...either deliver the cake by tomorrow or refund my amount...payment made via paytm...how will we able to make payments from such applications...paytm is loosing the authenticity...would never suggest anyone to order from this site.

Chat started on 15 Feb 2016, 03:09 AM (GMT+0)

(03:09:30) *** Jayanth Kothapalli joined the chat ***
(03:09:30) Jayanth Kothapalli: Hi
(03:11:45) *** kavyashree joined the chat ***
(03:11:49) kavyashree: Hello
(03:11:55) kavyashree: Good morning!
(03:12:00) Jayanth Kothapalli: Where is my order ?
(03:12:04) Jayanth Kothapalli:[protected]
(03:12:40) kavyashree: I apologize for the inconvenience caused to you with the "Delay in delivery/delivery not done". I understand how important it was for you to have the gift delivered.
(03:13:11) Jayanth Kothapalli: Yeah thnx for apologizing.. Where is the order ?
(03:13:28) kavyashree: As there was a huge orders for the mugs and due unforeseen circumstances there was an delay in delivery. I apologize for the inconvenience caused to you. We are working on the same and the order will be delivered at the earliest and before the delivery attempt you will receive the call from the concern team.
(03:13:52) Jayanth Kothapalli: My order was not for mug !!!
(03:15:16) kavyashree: Please keep your trust on Sendmygift. We will never let you down. We will do whatever it's take to make the things possible for you. I will make sure you will get the gift ASAP.
(03:15:46) Jayanth Kothapalli: Am I chatting with a human or a robot ?
(03:15:57) Jayanth Kothapalli: Can u pls stop giving me standard responses
(03:16:09) Jayanth Kothapalli: And check on my order
(03:16:22) kavyashree: In case any further clarification requesting you can contact us :[protected]@sendmygift.com,[protected]. Hope your query has been resolved as per your expectation. Thank you for contacting sendmygift.com have a nice day
(03:17:18) *** Jayanth Kothapalli has rated the chat Bad ***
(03:17:56) *** Jayanth Kothapalli has commented: stop copy pasting from standard templates ***
(03:19:59) *** Jayanth Kothapalli left the chat ***

My order number is[protected] .i ordered by feb 13th as a valentine gift and went out of station. i came to know it was not delivered on specified time and i didnt expect it from this kind of POOR SERVICE. i need refund immediately. atleast mail should have forwarded regarding the product status. nothing was done except cheating the customer

It is Wrost site ever in the on-line shopping. I order not yet delivered.
No response from customer care and live chat.
No tracking but you can loss money
dont do shopping in Sendmygift.com

Hi,

My order has not been placed on mentioned shipping address.

Kindly deliver the order by tomorrow else refund the amount paid otherwise strictly action will be taken.

Regards,
Model Kumari.

I made a purchase on 12th Feb 2016. Since I have got no update on the status of the order I have been trying to reach the customer care of "Send My Gift" but they are not responding by any medium. They are neither replying to my e-mails that I sent to [protected]@sendmygift.com nor responding over phone calls [protected].

It's been 3 days that I am chasing them but no use.
Please send my gift else refund my money. Please do respond.

My order was placed on 13th Feb 2016 n still hasn't been delivered. Unable to evn contact tem tru all of teyr means. Pls eitr deliver my order by tmrw EOD els cancel my order n refund my money. Tis is totally unacceptable

I had ordered a product on 9th Feb 2016 and that product is still not delivered.
Order no.[protected]
The customer care no. seems to be fake as it always gives the same response.
I tried to communicate via email also but there is no response.
Even the 24/7 chat is not helpful.