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SendMyGift.com Complaints & Reviews

www.sendmygift.com

3.3

Updated: Mar 1, 2017

Complaints 760

Resolved

493

Unresolved

267

Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍

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SendMyGift.com reviews & complaints page 12

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Address: Bangalore, Karnataka, 560102

Website: www.sendmygift.com

I have placed 3 orders on 11 feb 2016 and not delivered yet. Tried to call customer care but no response and even live support executives are responding from last 2 days. While placing order they promised to deliver on or before 14 feb 2016.
order id:[protected]
[protected]
[protected]

+1 photos

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Address: New Delhi, Delhi, 110066

Website: www.sendmygift.com

My Order Id :[protected]

I order a combo pack (cake, flowers, chocolate) of 699 rupees, which was supposed to be delivered on 14th Feb. which is not yet delivered . I asked the online people to cancel my order I got no response. later they gave me a number to track details[protected] which is a wrong number.

Such a worst website and Service. Fraud people. We should give Complaint in Police Station/consumer court. Fooling People. you don't have any rights to play with once emotions.

close your site if cannot handle

I need a refund of my money ASAP...

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Address: 110096

Website: send my gift

Pathetic services..i had ordereheticd birthday cake for my brother but the send my gifts team they just spoiled my plan and his birthday too. i just want to mention and advice to these send my gift people that please dont play with the emotions of different people..

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201010

Website: www.sendmygift.com

Cheaters have not delivered what was ordered...it was absolutely different n dissapponting...the company should shut down for cheating on others money.

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Address: 560076

Website: sendmygift.com

Sad delivery, Pathetic customer services. ------ It's "don'tsendmygift.com"
I had ordered a gift on 12th Feb, my first order gets undelivered and my money gets debited from my account successfully. I cancel the order next day by sending mail to :[protected]@sendmygift.com -- "No response".
I tried to contact these people on their customer support and they are always busy- "No response" !!! I guess they are not delivering any order on time so their gifting Ginny is hiding in some Lamp .
Guys 6 days up wake up!!! at this speed you may not get customers ...

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Address: Mumbai City, Maharashtra, 400011

Website: www.sendmygift.com

Hi,

My name is Percy I had placed 3 orders[protected],[protected],[protected] on 13th and it was supposed to be delivered on 14th Feb but it has not been delivered yet and today is 18th Feb, I understand that u people had lot of clients but 5days is more than enough and currently am not in India and u have just spoiled all the surprises which I had for my loved ones I don’t expect anything from u but please just deliver my stuff asap with the 12inches teddy and whenever I try chatting on your website no one answers or you people just copy paste try to understand customers emotion.

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Address: 560102

Website: www.sendmygift.com

My order id is:[protected]
they are not properly responding nor delivering my order..
there number is never picked up but our balance is deducted..:(
plss look into the matter..

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B

bhatz

from Delhi, Delhi

Feb 23, 2016

when will u refund my money??????

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Address: Bangalore, Karnataka, 560102

Website: www.sendmygift.com

[protected],[protected] &[protected] has to be delivered on 16 and 14 Feb. None of the orders reached yet. Prabhu, Naveen from CC assured me they will reach. Keep calling them everyday, same response I get. On 17 I asked Gopinath to cancel, no update yet. Today Shubankar taken a request to cancel.
Please act o/w I have to take a legal action now.

Complaint marked as Resolved

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A

ankit2g.gupta

Feb 19, 2016

You dont even respond to the customers query also

A

ankit2g.gupta

Feb 19, 2016

Just want my money to be refunded, nothing else I can expect from you. Its been 3 days I am asking for my refund, and you CC executives are just doing nothing.

A

ankit2g.gupta

Feb 19, 2016

Cancellation request or what ??? If it is processed, shouldn't I get any confirmation mail stating that ?

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Address: Chennai, Tamil Nadu, 600061

Website: www.sendmygift.com

It was a surprise gift i arranged for my fiance... But totally they made my day so worse hell lot of thanks bunch of.. Not only mine they spoiled most of couples dream with a single website... I surely say they all wont live long... We curse u...

Wenever i call.. The number is busy, if call connected they put in hold for 30 mins..
And return back and said i will get tomo..

And even now wen i called they say i will get tomo..

Even mail also no response...

Spoilers...

+1 photos

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Address: Bangalore, Karnataka, 560036

Website: Sendmygift.com

My orderid is[protected] not delivered till today...Amount was collected through CBD...I have phone numbers who are all received my amount and also sales exective numbers too including delivery boys...These numbers will be given to police as they are not reponding till date...All o[censored] who r fooled by this company service... please mail ur complains on... so that its a collective complain and police takes action on their Bangalore office
commissioner of police [protected]@ksp.gov.in
owners of sendmygift [protected]@gmail.com
[protected]@gmail.com

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G

Guruprasad1

from Bengaluru, Karnataka

Feb 18, 2016

Fraud

D

deepak4ursmile

from Mumbai, Maharashtra

Feb 18, 2016

i ordered on jan for valentines day .. spoilers ...

No response/no delivery - Comment #2315658 - Image #0

G

Guruprasad1

from Bengaluru, Karnataka

Feb 22, 2016

I want my money refunded

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Address: Bangalore, Karnataka, 560036

Website: sendmygift

Sendmygift orderid[protected] did not get delivered

I placed an order on 12th of feb 2016 with order ID[protected] for which the selected delivery date was 14th Feb.
When called the customer care on 14th they told that it would surely be delivered before 9pm but the order did not get delivered.
This company shattered my plan of surprising my hubby and has even ruined our whole day.

Now I want my money refund.I have been making so many calls to them but
Nobody answers the call or responds to the chat.
I even sent an email to them but no one has responded to it.

This is a very bad company...

Feb 22, 2016

Complaint marked as Resolved

My ordered is 145036547...I had ordered on 12th Feb till now now no respond...kindly refund my money...no respond from customer care people...till now

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G

Guruprasad1

from Bengaluru, Karnataka

Feb 18, 2016

Not yet delivered my ordered[protected]

G

Guruprasad1

from Bengaluru, Karnataka

Feb 22, 2016

I want my money refunded

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Website: www.sendmygift.com

My order number[protected]
and[protected]

They mention the delivery in 4to5 working days but nobody responded well and no responded. Playing tricks and saying your order is transit from last 8 days.

We order the on 30.1.2016. Kindly take some action and please let us know where we can file the complaint.

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S

sonakshi99

from Gurgaon, Haryana

Feb 18, 2016

Worst online site I EVER SEEN

S

Sam16

Feb 18, 2016

Order no[protected]

This is a fraud with customers. I have placed my order on 12 feb, which had to deliver on 14 feb. When i called to customer care they told due to very high no of orders your order will be placed by tomorrow .Tomorrow again they didnt place my order. They are making excusess daily but not delivering my order. Customer care also not responding well. Whenever i called them they kept me on hold and cut the phone. I told them please refund my money but they r not intrested in listening to me for about my problem whenever i call they tell me your order will deliver by today but not delivering..
Kindly take some action against them..

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Address: Bangalore, Karnataka

Website: sendmygift.com

I ordered flowers online at sendmygift.com on 12-Feb for delivery at 14-Feb. Paid 1847/- online.
Till date no delivery. Sent emails, spoke with them at online chat but nothing happening.

I don't how they can do it. Not even communicating with customer.
This is a fraud company.

Please help to get my money back.

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Address: 560015

My order id is[protected]. I ordered a flower boutique on Monday and suppose to deliver it on Tuesday.
Today is Thursday, and i contacted the service desk and they told it will be delivered on Friday. What is the use of delivering it on Friday if it was suppose to deliver it on Tuesday.

Guys and girls, never opt for this site. You will never be able to give surprises to your gf/bf. It was an utter flop show. Thanks a lot Sendmygift team. Will never forget you folks, such an AMAZING SERVICEs.

At least cancel the order asap and refund the amount. Let me see how long that would take. BS services.

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Address: Bangalore, Karnataka, 560076

Website: sendmygift.com

Placed an order for a perfume, cake and card on 2nd Feb 2016. Received the cake and card next day 9pm (would have preferred by 5pm !). But perfume still to be received nearly 15 days later ... Very bad Customer service, calls not going through, and product misplaced first time. Promised delivery in 4 days but no feedback or product received.

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Address: Bangalore, Karnataka, 560102

Website: www.sendmygift.com

I ordered cake and floer from send my gift. I paid them the amount through my card. The cake and flower was not delivered, I tried calling them 100 times and have sent them mails and msgs on their chat. There is no response from them. I am trying to reach them for refund but again there is no response. Please help me in geeting refund from this fraud company.

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Address: Bangalore, Karnataka

Website: WWW.SENDMYGIFT.COM

My friend ordered chocolate and bouquet on[protected] delievered on 9th feb2016.
Today is[protected], we are still waiting for our order.Since, last 4 days, i am rigouously following up with their customer support on chatting(because they dont pick the phone ever). Atleast 10 different people in a day chat with me...And make false promies to deliever it the same day...But still...We are waiting for our order...
I really doubt the genuinity of this site...I am reading at least 200 reviews against this site that they just fetch the money falsely...And never respond...
Please help...These kinds of fake sites are befooling many people and playing with their emotions...Their caption is " send my gift...Delievering emotions" ...It must be changed to " send my gift... Playing with emotions".

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Address: 560035

Website: www.sendmygift.com

Hello,
I ordered a gift on[protected] and paid Rs.472.The date of delivery asked was on 12 th feb but I dint recieve as promised and finally got it on 16th Feb.The gift that I ordered was delivered with no message on it and it was not as described.I ordered a couple cushion set and all I got was a cushion cover that too was not as described on the site.Sent several emails, calls and chats and the response is they will call me ..But so far no progress.such a bad service.

+1 photos

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N

nithyacu

from Bengaluru, Karnataka

Feb 18, 2016

order #[protected].I recieved a cushion cover that was not even packed like gift.So far no response.Need my money back or a proper product ASAP.

Inappropriate product and no response from customer support for any calls, emails and chat - Comment #2315128 - Image #0

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Address: 560102

Website: SendMyGift.com

I order gift for my friend on her birthday, I paid extra amount so that she will get the delivery at midnight but they have not delivered the gift to her.

I have done the payment on 15-Feb-2016 and the delivery date is 17-Feb-2016 Midnight but forget about the midnight they have not done the delivery itself.

Seriously they are frauds and doing fraudulent business by fooling people like us.

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N

Nitingupta1804

Feb 18, 2016

My order id is:[protected]

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Address: New Delhi, Delhi, 560045

Website: sendmygift.com

Can you please cancel this order and send me confirmation mail for the same with the refund status I this order[protected].

Thanks
Santosh

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