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SendMyGift.com Complaints & Reviews

3.3
Updated: Mar 1, 2017
Complaints 760
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SendMyGift.com reviews & complaints page 17

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R
Ritu kadian
from Noida, Uttar Pradesh
Feb 16, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.sendmygift.com

I ordered 3 gifts (cushion, greeting card, mug) 2 weeks ago order number[protected].But no response have been received.I tried calling them but it always go busy, mailed them but no response.Very bad customer service.The amount is already debited from my account.I want my money refund.it is a fake site
Please take some action
Complaint marked as Resolved 
SendMyGift.com customer support has been notified about the posted complaint.
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    K
    K Amit Kumar Achary
    from Delhi, Delhi
    Feb 16, 2016
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    Address: 560059
    Website: www.sendmygift.com

    Folks Dont even think of placing any order...!!!

    My Order Id :[protected]
    I cancelled my order due to worst delivery service.

    These Cheaters did't refund my money.

    I found somany cheated from this Fraud Organisation.

    I request everyone to Go to nearest Police Station and Give FIR against this fraud company.

    Don't be quit by being silent.

    We are silent means we are encouraging this fraud people.
    Feb 19, 2016
    Complaint marked as Resolved 
    I got my money refunded due to this complaint. They gave me worst support still I got my money back. This is trustable organisation but not upto the mark. think twice before choosing this website.
    SendMyGift.com customer support has been notified about the posted complaint.
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      K
      Karthika.5387
      from Delhi, Delhi
      Feb 16, 2016
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      Website: www.sendmygift.com

      OMG! I never knew that this firm is facing so much of complaints already. I wanted to try a new online delivery store and whoops ! my first order gets undelivered and my money gets debited from my account successfully. Nice business model. I tried to contact these people on their customer support and they are always busy answering to Nobody I guess. I wrote them an email but no answer to it as well. So disappointed coz it was my parent's anniversary and everything went wrong.
      My Order ID :[protected].

      I want my money back guys.
      Complaint marked as Resolved 
      SendMyGift.com customer support has been notified about the posted complaint.
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        S
        sarakavivar
        from Bengaluru, Karnataka
        Feb 16, 2016
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        Address: 560095

        My Order Id is[protected]. I have paid Rs.9868 for Perfume. I could not contact your customer care because throughout day it is busy and I could not get any updates on the delivery date also
        Complaint marked as Resolved 
        SendMyGift.com customer support has been notified about the posted complaint.
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          A
          apernaa arya
          from Delhi, Delhi
          Feb 16, 2016
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          Address: New Delhi, Delhi, 110020

          I have placed order. My Order no is :[protected] I had placed this order on 9th feb and also done online payment through net banking, Payment Ref no is[protected] . Below is the payment reference:
          09 Feb 2016 [protected]-PAYTMSENDMYGIFTPVTLT [protected] 09 Feb 2016 439.00
          This is not delivered . Pls check and arrange for the refund at
          Complaint marked as Resolved 
          SendMyGift.com customer support has been notified about the posted complaint.
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            Nitin Jhankal
            from Roorkee, Uttarakhand
            Feb 16, 2016
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            Address: Haridwar, Uttarakhand, 247667
            Website: www.google.com

            Hello sir,
            I have a order a flower n cake order from www.google.com for delivey date-14/02/2016. They havent delivered it...now this occasion has been so i dont want to deliver that product because no one is available at the receiver end. I told them please refund my money as soon as possible .. they are not repling about my money
            Please find the solution.
            Complaint marked as Resolved 
            SendMyGift.com customer support has been notified about the posted complaint.
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              S
              surya61
              from Indore, Madhya Pradesh
              Feb 16, 2016
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              Address: 560102
              Website: sendmygift.com

              I PLACE 3 ODER on 13 feb[protected],[protected],[protected] . they promise they deliver oder on 13, they dont deliver even when i raise complains for oder they dont have any complain request no. they fake site dont use this site they suck kind of fake site fake pepole work .
              Complaint marked as Resolved 
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                R
                Ravi.Surya
                from Mumbai, Maharashtra
                Feb 16, 2016
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                Address: Bangalore, Karnataka, 560102
                Website: www.sendmygift.com

                My Order#[protected] dated 10 FEB 2016 was to be delivered on 12 FEB 2016. BUT IT’S NOT DELIVERED. Now company is not refunding the amount.

                Sendmygift is a very BIG Fraud Company...
                +1 photos
                Complaint marked as Resolved 
                SendMyGift.com customer support has been notified about the posted complaint.
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                  V
                  Vijaya Rawat
                  from Bengaluru, Karnataka
                  Feb 16, 2016
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                  Address: Bangalore, Karnataka, 560094
                  Website: www.sendmygift.com

                  I ordered this Order #[protected] on 13th Feb 2016 afternoon on getting confirmation from their customer care people who respond only on chat in the website sendmygift.com that my order would be delivered on 14th Feb 2016 before 9pm.

                  I followed up with then called 10000 times their customer care number[protected] /[protected] but it always said cant be picked due to congestion not sure there is congestion 24*7 for any company. They used to respond only on chat but they give same copy paste answer that it will be delivered soon .. But till today at 3pm 16th Feb 2016, it has not been delivered.

                  Hence I have requested for refund which hasn't been done yet. Can someone take any action on these guys.
                  Complaint marked as Resolved 
                  SendMyGift.com customer support has been notified about the posted complaint.
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                    S
                    Shikhar
                    from Kumta, Karnataka
                    Feb 16, 2016
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                    Website: Sendmygift.com

                    Order number[protected]
                    Ordered flowers for someone's birthday, promised delivery date was 13th Feb.
                    it's 16th Feb today and it has not yet been delivered. Called them up twice and chatted with them once, got the same copied responses that they will deliver the product today, but it has not yet happened. Have asked them to refund the money, hoping that will happen on time.
                    Very poor service, bad quality of customer care representatives.
                    Will not ever shop with them.
                    Complaint marked as Resolved 
                    SendMyGift.com customer support has been notified about the posted complaint.
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                      E
                      Edna l
                      from Bengaluru, Karnataka
                      Feb 16, 2016
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                      Address: 560084
                      Website: www.sendmygift.com

                      Hi, Order No:[protected]

                      I ordered these gifts on 10th Feb to be delivered on 14th feb these people have not delivered and mainly didn't answer my calls or respond to our emails sent.

                      If they could not be able to do this delivery why do they accept the request. Im realy frustrated with their service..

                      Please dont advertise if you cannot fulfil your orders. We people are depending on you and you just takes us for granted.

                      kindly revert back and let me know what is the next step and reimburse my amount immediate.
                      Complaint marked as Resolved 
                      SendMyGift.com customer support has been notified about the posted complaint.
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                        prosenm82
                        from Bengaluru, Karnataka
                        Feb 16, 2016
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                        Address: 560102
                        Website: SendMyGift.com

                        I ordered for a bouquet to be delivered on 14th of Feb (standard delivery). the order was confirmed with order id :[protected] and payment was done online. It was not delivered on the day. next day(15th feb) morning i noticed 6 missed calls from sendmygift.com at 4am(morning). on calling back they said, they had come to deliver and since the calls were not responded the delivery went back. i called the customer care, after much hassle and they promised that it was a mistake from there side and they will deliver on 15th. the customer care person told me all false statements that it will be delivered before afternoon on 15th. TIll now i didnot receive the order. Now only option that i have is to take my money back from them

                        most of the time the customer care number is not responded and even it is, then they tell all sorts of lies. i think this is some fraud which is going on online. Legal action must be taken against them for cheating the customer this way. After seeing the number of complaints against them in the forum i am convinced that there is something fishy going on . Please take this as a serious issue wanting legal action.

                        order id :[protected]
                        product name : The special one
                        Complaint marked as Resolved 
                        SendMyGift.com customer support has been notified about the posted complaint.
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                          S
                          surajice
                          from NOIDA, Uttar Pradesh
                          Feb 16, 2016
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                          Address: Bangalore, Karnataka
                          Website: www.sendmygift.com

                          I ordered this Order #[protected] on 14th Feb 2016 afternoon on getting confirmation from their customer care people who respond only on chat in the website sendmygift.com that my order would be delivered on 14th Feb 2016 before 9pm.

                          I followed up with then called 10000 times their customer care number[protected] but it always said cant be picked due to congestion not sure there is congestion 24*7 for any company. They used to respond only on chat but they give same copy paste answer that it will be delivered soon .. But till today at 3pm 16th Feb 2016, it has not been delievered.

                          sent many emails on their [protected]@sendmygift.com id but no response neither they sent any confirmation email till today.
                          Complaint marked as Resolved 
                          SendMyGift.com customer support has been notified about the posted complaint.
                          Today I got the msg in my mobile giving order details and also had chat with Sendmygift customer care person yesterday and they told to deliver the product yesterday at 9 pm but haven't got any response, call or any update on the delivery of my Order #[protected] .

                          I am really pissed of following up with them. Their customer care number is always busy, not being picked up any day anytime since 14th Feb 2016 and today is 17th Feb 2016.
                          no response received till today..
                          I have sent email to the 'payment.[protected]@sendmygift.com' for the refund. provided all details.

                          Provide the date and time atleast for the refund. You customer care number is 24 hours busy sice 14th Feb 2016. Nor received any email confirmation. Refund my amount !!
                          Till today no response from this company. total fraud experience.
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                            MAYANK2016
                            from Kanakapura, Karnataka
                            Feb 16, 2016
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                            Address: 560102
                            Website: www.sendmygift.com

                            Sendmygift is a fraud company they delivered partial order I booked combo gift in that bookey, printed mug, celebration choclate, teddy was there but in delivered gift printed mug is missing and one more gift i ordered that gift is still pending totally disappointed by their worst service
                            I wont use this website in future
                            SendMyGift.com customer support has been notified about the posted complaint.
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                              V
                              vinudini
                              from Ernakulam, Kerala
                              Feb 16, 2016
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                              Address: Bangalore, Karnataka
                              Website: www.sendmygift.com

                              I had ordered a gift product from send my gift on feb 10th.they promised me it would deliver within 3-4 days now its has been 5 more days.nobody s responding in their given number.not giving reply on chat .so sad about their service.
                              why they r doing such a bad service to their customers. relay got disappointed by their service...
                              Complaint marked as Resolved 
                              SendMyGift.com customer support has been notified about the posted complaint.
                              very very bad
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                                chinnueliyas
                                from Chennai, Tamil Nadu
                                Feb 16, 2016
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                                Address: 560102
                                Website: www.sendmygift.com

                                I had ordered a gift product from send my gift on feb 10th.they promised me it wud deliver within 3-4 days now its has been 5 mor days.nobody s responding in der given number.not giving reply on chat .

                                so sad about their service. my order id is[protected].why dey r doing such a bad service to their customers.realy got disappointed by der service.
                                Complaint marked as Resolved 
                                SendMyGift.com customer support has been notified about the posted complaint.
                                Feb 20, 2016
                                Updated by chinnueliyas
                                i had ordered a gift frm send my gift on feb 10th, still i was not deliverd yet.few days back they responded by asking ac numbr other deatils for refunding.but i didnt ge my money back.they are cheating their customers.
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                                  swaingirija
                                  from Bengaluru, Karnataka
                                  Feb 16, 2016
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                                  Address: 560076
                                  Website: sendmygift.com

                                  I have booked a gift via order number[protected]. The gift was supposed to be delivered on 14th feb valentines day. i have been calling the call centre number give but it does not get connected at all. Its almost 3 days now and neither the gift has arrived nor the money has been refunded. I have even written to Paytm guys but they also just sent me a ticket number thats all.
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                                    Sanchayeeta Sarma
                                    from Mumbai, Maharashtra
                                    Feb 16, 2016
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                                    Address: 560048
                                    Website: sendmygift.com

                                    I have ordered the gift after confirming with the executive that the gift will be delivered the same day but I did not get anything till date and if I call their contact no. no one picks and email never gets delivered. My money has been debited but I did not get anything yet. How in these days a website can be so fraud. I want the gift to be delivered asap or my money back. My order ID is[protected]. Please take some step otherwise I will be bound to take some legal action personally against this website.
                                    Complaint marked as Resolved 
                                    SendMyGift.com customer support has been notified about the posted complaint.
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                                      gnkarthik
                                      from Bengaluru, Karnataka
                                      Feb 16, 2016
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                                      Address: Bangalore, Karnataka, 560103
                                      Website: www.sendmygift.com

                                      I had Met Mr. Sachin Naik who happens to be the main person at their warehouse on gruha kalyan building in HSR but he threatened me to go to anyone I deem fit and also said all the police in his area are his dogs who lick his and they cannot do anything to him -

                                      Such is the audacity of this person and am wondering why no one is able to take any action such a man...

                                      I am totally disappointed with this kind of attitude from such a person and such a company that has cheated a lot of people around.
                                      SendMyGift.com customer support has been notified about the posted complaint.
                                      ya finally he arreted

                                      Customer service and principal conman sachin naik - Comment #2616549 - Image #0
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                                        Girija Dabas
                                        from Gurgaon, Haryana
                                        Feb 16, 2016
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                                        Address: 110010
                                        Website: send my gift.com

                                        Order number :[protected]

                                        I had ordered a gift for the valentines day, which has not been delivered on 14th feb ( as promised ) but still the gift hasnt reached . It is 16th feb today.

                                        The contact number they have given on the site doesnt ever forward the call to the customer care representative . The chats are so irresponsive, that they only have few sentences to write ( it will be delivered, dont worry and all that ) .

                                        listing all the problems below:

                                        1. there is no mail received on my registered email id about the status of the order, what is actually happening to the gift ordered.
                                        2. no response from the customer care contact number given .
                                        3. The people in the chat section should be able to satusfy the customer.
                                        4. There is no update in the website too about the status of the order.
                                        5.. only msg i have received is that the money has been deducted from my account for the payment i made.

                                        I am still waiting for a response, which i hope i get now.

                                        Regards,

                                        Dr Girija
                                        Complaint marked as Resolved 
                                        SendMyGift.com customer support has been notified about the posted complaint.
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