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SendMyGift.com Complaints & Reviews

3.3
Last updated Mar 1, 2017
Complaints 760
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493
Unresolved
267
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SendMyGift.com Phone Numbers

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+91 91 4859 2591
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6
+91 91 4859 2594
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SendMyGift.com Website

SendMyGift.com Head Office Address

#32/A, 9th Main, 6th Sector, HSR Layout
Bangalore South
India
560102

SendMyGift.com reviews & complaints page 19

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M
Mehul Bardia
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered - payment made

Address:Bangalore, Karnataka
Website:sendmygift.com

Order Number[protected].
My order was to be delivered on 15th February 2016. Till now (16th Feb 2016) the item is not delivered and there is no update from the company.

No replies to email and there customer care number is always busy with "hike in calls"....
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A
Ankesh Babbar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no. 145066343 not delivered

Address:Bangalore, Karnataka, 560069
Website:sendmygift.com

I placed the order on 14th Feb on sendmygift.com, which was supposed to be delivered on 15th Feb but till now no update on order. I spoke to several customer support but it's of no use. They give false promises. I made the advance payment through credit card but still my order status is pending with them.

On facebook page they promised to refund my money but till now no refund took place. I paid Rs. 1020.69 but till now no...
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A
anshika1984
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered and payment taken

Address:560102
Website:www.sendmygift.com

I placed the prepaid order with order number[protected]. The item supposed to delivered on 14th february midnight 11:30 to 12: 30 am.with extra charge of 149 rs bt till now i didn't receive it. After tracking on their website it shows status unknown and when i clicked on the fedex tracking link it said no such tracking id. Nothing delivered and no response till date.
Calls are not getting connected to Customer Service and they are not...
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P
Poonammanas
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered gift

Address:Bangalore, Karnataka
Website:sendmygift.com

I placed an order of two gifts, and only one was delivered. However, my transaction n payment was successful. My order ID is[protected]. Delivery date was 14 Feb 2016. There customer support service is also of no use. No body replies easily nor they pick any calls. M completely disappointed by their service. Kindly send me my money back....
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N
Nitin_Sethi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products have not been delivered and not ready to refund money.

Address:Bangalore, Karnataka
Website:Sendmygift.com

I placed the prepaid order with order numbers[protected] amounting to 200rs. The gift was supposed to be delivered on 14 th feb but all fake. Nothing delivered and no response till date. The customer support dont response and no reply to calls and emails. They are big time frauds. Kindly help me get my money back......
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D
Deepa001
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service

Address:Bangalore, Karnataka, 560010
Website:Send my gift

Order number[protected]
Date of incident - 12th Feb'16

The order was placed on 12th Feb'16, the delivery date was the same day & as i see a lot of complaints registered here even the product ordered was not delivered . However, when you are placing the order the customer support is excellent because they are excellent in the fooling business.

Initial follow up call was the only time i could speak to...
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G
gnkarthik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered as promised

Address:Bangalore, Karnataka, 560102
Website:www.sendmygift.com

On Feb 12th, I had spoken to customer care executive and confirmed that they would be able to deliver any items I order from "PAN INDIA Combos" on the 14th for valentines day to Mysore. I made 2 orders " [protected]" and "[protected]" worth a total of Rs. 1118/- and now, neither the orders have been delivered nor the customer care numbers are working - "We are experiencing high call volumes" is the message we get when we try their customer...
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R
Roopa22
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud portal. Item not delivered and payment taken

Address:Bangalore, Karnataka, 110026
Website:Sendmygift.com

I placed these prepaid orders with order numbers[protected],[protected],[protected],[protected] amounting to 1000rs. The gifts were supposed to be delivered on 14 th feb but all fake. Nothing delivered and no response till date. The customer support dont response and no reply to calls and emails. They are big time frauds. Kindly help me get my money back from them...
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R
Raviraj Dhareshwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order 145053759 is not delivered on 13th

Address:560102
Website:www.sendmygift.com

My order[protected] is not delivered on 13th. Please cancel the order. There is no one to help me from send my gift on my order status. Worst customer service ever seen. The Bangalore support number is not functioning.

If I haven't got my money back, I will file a complaint at consumer forum.

Please address this issue ASAP....
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G
Gopal Loya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customised Mug

Address:560100
Website:www.sendmygift.com

I placed an order[protected], on 28th December 2015. Still did not get the order. The Chat Support Fake Promise. Worst Service Ever!!!...
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R
Ruchi Sawhney
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money taken but order not delivered and no response on calls

Address:Bangalore, Karnataka, 560069
Website:Sendmygift

Payal jain
My order no[protected] n[protected] n i hve given the payment for both n why its showing pending.i hve given 489 rs for both cake and flowers n its showing pending. N the order nt yet delivered its been 3 days its really nonsense. I got pissed of from their service. It was supposed to be delivered on 14 feb n today is 16 feb every day the customer service person given me new talk today ur order will be delivered tomorrow or...
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R
Rizz
from Nakur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake one. Not delivering my order

Address:Kanpur, Uttar Pradesh, 208027
Website:sendmygift.com

I havent got my order delivered yet...it seems to be fraud website.
I was too happy that product will get delivered by 14/2/2016 but still it has not been delivered.plz refund my money back
Fake website.
U all dont reply to calls n chats...just say sorry n move on.this is d way ur live support is..yakk...
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R
Romald Dsouza
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered (Order #145059047)

Address:560016
Website:www.sendmygift.com

I ordered (Order #[protected] cake and bouquet combo on Feb 13th and which was suppose to be delivered on Feb 14. But today is Feb 16th. so far no updates from the service provider and there is no response for calls from them. It looks like they are frauds and doing fraudulent business by fooling people like us....
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R
Rajan48940
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered and unethical behavior

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.sendmygift.com

I ordered a product which was suppose to be deliever on 14th Feb'16 however it has not delievered till yet. Calls are not getting connected to Customer Service and they are not responding to Emails I want my money to be refunded as this is pathetic Service.
I understand that due to over load sometimes products are not delievered on time however it is company duty to inform and apologise the same however Sendmygift did not contact me...
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D
Drlalitpeds
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheater company

Address:New Delhi, Delhi, 110092

Ordered flowers but not yet delivered, called many times to customer support but they never responded to my call and email. My order number is[protected], I want my money back...
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D
Drlalitpeds
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company

Address:110092
Website:Sendmygift.com

They took money but order not yet delivered, now they are not picking phone, not replying to email, my order no is[protected]...
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R
riti.agr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cake and bouquet combo

Address:Jaipur, Rajasthan, 302023
Website:send my gift.com

I ordered (order no.[protected] cake and bouquet combo which was 599/- rs on 12th Feb.2016 and deliver date is 14th midnight 11:30 to 12: 30 am.with extra charge of 149 rs bt till now i didn't receive it. I called at coustmer care 15-20 times bt no response . I want my money back . this is fake website....
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Y
Yash025
from Mumbai, Maharashtra
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#Fraud #SpreadTheWordAcross

Address:411057
Website:www.sendmygift.com

Send My Gift is a fraud website.
#SendMyGift#Frauds#DontBuyEver
They are just taking orders to earn money and then planning to deliver it days after the occasion has finished. The justification they give is they are overloaded with orders.
After we make the payment on there website the status of the order shows pending payment even if the money is deducted, to confuse customers. This guys have spoiled my valentines surprise,...
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M
Manju Ganesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered (Order #19836368)

Address:560034
Website:www.sendmygift.com

Yesterday I placed an order to deliver a bouquet to my boss as it was his birthday today (order #:[protected]
The 1st call was made at 6:30 pm today to confirm the status, and I was informed that it would be delivered by 8:30 pm today.
However, there is no status update in the website nor any intimation via sms or e-mail.
I have been trying to get connected with the customer service department which never happened. Called...
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Ramya Kc
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered frustrating

Address:560045
Website:Send my gift

Ordered something to be delivered on d next day. Seems like they haven't delivered. And no update yet. No mails no msgs.. absolutely no news about my order at all... So frustrating.!!...
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