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Shadowfax Complaints & Reviews

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1.8
Updated: Apr 7, 2026
Complaints 1480
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444
Unresolved
1036
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Shadowfax reviews & complaints page 3

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T
Tenison@123
from Mumbai, Maharashtra
Jan 27, 2025
Dec 16, 2025
This thread was updated on Dec 16, 2025
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Unprofessional behavior and fraudulent practice by delivery boy

Respected authority,

I would like to lodge a complain against delivery boy...(his pH no-[protected])

Return tracking I'd -

R[protected]TDN and
R[protected]TDN

Delivery boy intentionally misbehaved with me whereas he took both the product with him but not updated that...
And threatened me ..

Due to his FRAUDULENT PRACTICE I facing monetary loss. INR 8000.00br...
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F
Fatima Joseph
Jan 21, 2025
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SMS OTP not able to receive via SMS hence my meesho return not picked up its lomg pending why OTP not being received / sent to as sms please help resolve
Shadowfax customer support has been notified about the posted complaint.
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    D
    Dibya Sarkar
    Jan 21, 2025
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    My id is inactive plz active my account

    My id is inactive plz active my account...
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    E
    Eve lu
    from Dimapur, Nagaland
    Jan 6, 2025
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    Address: Nagaland, Dimapur, Dimapur, Nagaland

    Dear Shadowfax Customer Care Team,

    I am writing to bring to your attention the delayed delivery of my order, which was supposed to arrive on 3 jan 2025. Unfortunately, it was delayed by three days due to a rerouted pincode.

    I am extremely disappointed with the delay, and I urge you to take immediate action to deliver my order as soon as possible today. I would appreciate it if you could look into this matter urgently and expedite the delivery process.

    Please confirm if this is feasible and provide me with an estimated delivery time.

    Thank you for your prompt attention to this matter.
    Shadowfax customer support has been notified about the posted complaint.
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      H
      heavyice
      from Noida, Uttar Pradesh
      Dec 24, 2024
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      Product Delivery Delay

      Address: 1st Floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

      I ordered a product on Flipkart and the promised delivery date was Sunday the 22nd of December. I received a WhatsApp message from Shadowfax stating it is out for delivery however today is 24th December and I'm still waiting. Surprisingly, the Shadowfax Jasola facility is near to my address.

      I rang the number in the message and the person said he is on leave and the company is using his ID to assign deliveries. With these non-ethical...
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      G
      girish83
      from Bengaluru, Karnataka
      Dec 10, 2024
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      Order not yet delivered

      I am writing to formally lodge a complaint regarding the delivery of my order, with AWB number SF[protected]RAE. The delivery has failed repeatedly since Saturday, December 7, 2024, without any prior call or message informing me of the delivery status.

      Although I received a message with the delivery person's contact number, I have attempted to reach out to them multiple times, but unfortunately, my calls are consistently...
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      S
      Style Hunt
      Nov 13, 2024
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      Couldn't pickup meshoo packets today and misbehave also

      Address: Alamnagar Lucknow

      Couldn't pickup Meshoo packets today and misbehave also mr amit verma he is working in meena bakery branch in lucknow UP.
      my name is Anuj Raj Sharma
      Firm Name - Style Hunt Enterprises
      MOB - [protected]...
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      S
      Sangsar Jamatia
      from Agartala, Tripura
      Nov 8, 2024
      Nov 9, 2024
      This thread was updated on Nov 9, 2024
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      Not receiving the product

      Address: ICFAI University Tripura Kamalghat

      The product I have ordered from amazon which was to be delivered to be by Shadowfax at 1st november 2024 was not delivered reason stated as failed delivery attempted but in reality I have been waiting whole day since I got the message as will be delivered by 9pm today. But it wasnt delivered to me again at night 12am message has been sent to me stating will be delivered by tomorrow. Which was same as first day even I have called the delivery...
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      J
      Jasjasjas
      Nov 4, 2024
      Nov 4, 2024
      This thread was updated on Nov 4, 2024
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      Never delivered to my address

      Website: Shadowfax

      I would like to express my concern regarding the delivery of my recent order, which has been marked as "near the address" since October 22nd. It is frustrating to see that the delivery date continues to be extended without any updates on when I can expect the items to arrive.

      Additionally, I would like to highlight a previous order that faced similar issues. The items were kept in the hub for three weeks before being returned...
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      I
      [email protected]
      Oct 30, 2024
      Oct 30, 2024
      This thread was updated on Oct 30, 2024
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      Fake update on portal without attemp

      Hi,
      My tracking no SF[protected]SIZ
      Shadowdax Delivery guy updating fake details without attempt any call or physical address.
      Many time I raise complaints from the portal but no response.on Google there is no info about Delivery channel details neither I get any messages about my parcel.

      Rgds.
      Imtiaz...
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      A
      Ahaan Sahani
      from Dhanbad, Jharkhand
      Oct 24, 2024
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      Order is not getting picked up

      Address: Bauwa Kalan, Soritand, Shivpuram-Society, Hirak Road, Near- Food Junction

      I have ordered one product Stylish Black Denim Mid-Rise Cargos For Men which is better larger according to my size and it is not getting picked up because one time the pick-up partner refused to pickup the product from my address and second time the pickup partner has switched off his phone and till now I have not got any customer care service from GlowRoad nor ShadowFax.
      Please resolve this issue as soon as possible and pickup the...
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      H
      Humaira Usman
      from New Delhi, Delhi
      Oct 21, 2024
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      I have recieved a COD order in my husband's name. It was sent through a company named Sai Creation, gujrat. Since there are multiple parcel coming to our home on random basis i recieved it by paying rs 856. But this order was not initiated by me or my husband.
      This is false order from a company named Sai Creation.
      I want my money back and i can even return the useless stuff they fooled us with
      Shadowfax customer support has been notified about the posted complaint.
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        G
        Gajsingh
        Oct 21, 2024
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        New Balance Lace up casual shoes

        I had a return pick up scheduled on 09 oct. 2024 and the return item was picked up from my address as scheduled. On tracking this order (tracking id - R[protected]]AJI) it is showing that shipment was not received at Shadowfax’s facility on 09 Oct. 2024. Also, at Ajio’s end, it is not showing that pick up was done and they are claiming that no update has been received from courier partner(Shadowfax)....
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        S
        shikhij
        from Delhi, Delhi
        Oct 21, 2024
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        I ordered from glowroad and the shipment details shows out for delivery then returned to origin as delivery partner doesn't called and said that customer refused to take order. When I took the number of courier boy from glowroad the delivery boy said ki glowroad ka order hum deliver nahi karte packet dekh kar hi mne return kar diya kyuki aapne time pass ke liye mangaya hai then I said mujhe chahiye order to bolta hai pay kar do la dunga mne bola cod packet hai then he said to kal launga aur next day call ki to kehta hai me off pe hu. And glowroad app par evening me status show hua refused by customer. Order awb number is-sf[protected]aep
        Shadowfax customer support has been notified about the posted complaint.
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          S
          singh123@
          Sep 30, 2024
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          30 september 2024
          pick up partner number -[protected], [protected]
          my number- [protected]

          pickup for company meesho

          as yesterday pickup schedule but due to some issue i was not able to receive his call today he came again said neechey aa jao mai upar nahi ayunga my mother said i am not feeling well i am alone at home please come my mother said its your duty nahi toh complaint karni padegi then my mother go down he refuse to collect product he said jha complaint karna hai kar doh.
          Shadowfax customer support has been notified about the posted complaint.
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            A
            Akshay Sukhtankar
            from Pune, Maharashtra
            Sep 24, 2024
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            Address: Susgaon Pune

            Dear Team we purchased product on meesho delivered this SF[protected]FPL
            Your delivery agent but the not provide invoice take payment his personal number
            They not update the company and not mark delivery done now not received call no any response we have receive wrong product but no invoice provide so they product not return kindly check this is delivery boy Number
            [protected] / ‪[protected]‬
            Shadowfax customer support has been notified about the posted complaint.
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              H
              Himesh padmashali
              Sep 21, 2024
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              Id activate

              Address: Gujarat ahmedabad

              Please my id activate...my partner id is 815730...
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              A
              activecitizen06
              Sep 21, 2024
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              Tracking Id- SF[protected]AJI (SHADOWFAX)
              Order Id- FN[protected]
              I have been tyring to get the order since many days but there is no response from the delivery partners. I ordered on 10th September and the delivery date was 16th September but the order has yet not been delivered from there end. on the Ajio app its showing that its in the nearby warehouse but no one seems to care to deliver it in my place.
              Shadowfax customer support has been notified about the posted complaint.
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                L
                Latest Kurti Designs
                Aug 30, 2024
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                Complaint Against Shadowfax for Fraudulent Activity and Service Failure

                Address: Netaji Subhash Place, New Delhi, Delhi
                Website: www.shadowfax.in

                To Whom It May Concern,

                I am filing a complaint against Shadowfax for fraudulent activity and poor service. On July 29th, 2024, Shadowfax picked up a saree from Aggarwal Vendors for delivery to our customer, Ms. Neeta Yadav. The delivery was completed on July 30th, 2024, and the customer returned the item to the delivery agent on the same day.

                Tracking id is SF[protected]NIM

                However, Shadowfax...
                +1 videos
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                S
                [email protected]
                Aug 29, 2024
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                Hi team,

                My order number SF[protected]F is still not came till now can you please check on priority and let me know.

                Thanks and regards,
                Sabari
                [protected]
                Shadowfax customer support has been notified about the posted complaint.
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