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Shadowfax Complaints & Reviews

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Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 3

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Z
ZeenatS
May 25, 2024
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Today on the 24th of May 2024, My mother received a delivery from a courier stating that it was ordered by us. Even though my mother refused the courier person was adamant that the delivery was for us and that we had to pay 779 rupees irrespective. He was not willing to go away .
Also because my mother was alone at home at that point of time and did not want to further argue, she paid for it.

i read reviews over the internet and this company seems to be running a whole scam of sending people deliveries and getting money from them.
Not sure if the 800 rupees is coming back but we need to make sure the company is shut down before it makes crores of rupees by scamming people
Shadowfax customer support has been notified about the posted complaint.
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    R
    rdcm1985
    from Chennai, Tamil Nadu
    May 24, 2024
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    Package SF[protected]SYP reached Chennai 13th May, It’s 24th May, yet to be delivered despite repeated reminders. Why are Shadow fax even in the courier business ?
    +1 photos
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      A
      Abhirami Praveen
      May 16, 2024
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      Address: Shadowfax courier service

      Sir i'm ordered a product in May 1 when the time i'm make the order its says that the product should reach on me at May 11. But till this date (May 16) the product has not reached me. But by looking at the status it is known that the product reached your kollam office on 7 th may.
      AWB No : SF[protected]AJI and Phn No: [protected] please solve my problem. Immediately. I Need my product
      Shadowfax customer support has been notified about the posted complaint.
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        W
        Wolf95
        May 11, 2024
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        Delivery Guy asking for OTP for cancelation

        I haven't ordered any package and receiving delivery from shadowbox.

        While I asked delivery guy for cancelling it.he is asking for OTP.

        Can you please look into it...
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        R
        ranjana dev
        May 9, 2024
        May 10, 2024
        This thread was updated on May 10, 2024
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        Delivery boy is fraud

        Delivery boy said he can't deliver my parcel to to my adress
        he want cancel otp
        but he send me delivery otp
        by mistake I gave him otp
        and he cut my phone
        but I felt my mistake in 1 second
        I call back him he doesn't attend my call
        I do 10 15 time he didn't receive my call after this parcel show delivered
        .it's meesho parcel around 500 rupees prepaid I didn't get my parcel...
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        K
        khan72822@!
        Apr 20, 2024
        May 20, 2024
        This thread was updated on May 20, 2024
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        A product ordered from ajio reached near me on 18/04/24 even after theese days they are not delivering the product to me. After i decided to pickup the product directly from there facility but they are not connecting my call
        Shadowfax customer support has been notified about the posted complaint.
        Apr 20, 2024
        Updated by khan72822@!
        The tracking id of the above said complaint is SF[protected]AJI
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          S
          Sayed Zakir
          Apr 9, 2024
          Apr 9, 2024
          This thread was updated on Apr 9, 2024
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          Address: Mumbai

          This is my first bad experience shadowfax courier service seems to be fake, since last 10 days there is no update, call is not showing, order is also not canceled, it has been 10 days since the courier service is not working.
          +1 photos
          Shadowfax customer support has been notified about the posted complaint.
          Apr 09, 2024
          Updated by Sayed Zakir
          SF[protected]FPL
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            V
            vhpsrinivas9
            Apr 3, 2024
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            I am writing to bring to your attention an issue I encountered during a recent delivery experience. I believe it is essential to address this matter promptly to improve your services.

            During a delivery attempt from Shadowfax which I ordered from AJIO online store, the OTP (One-Time Password) for delivery didn't receive. Subsequently, the delivery executive asked my personal details to get it delivered, which I found concerning. As a customer, I expect a secure and efficient delivery process without compromising my privacy.

            I kindly request an investigation into this matter and appropriate corrective actions.
            Shadowfax customer support has been notified about the posted complaint.
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              F
              Fazil007
              from Tirupati, Andhra Pradesh
              Apr 3, 2024
              Apr 3, 2024
              This thread was updated on Apr 3, 2024
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              Address: Tirupati

              Please 😭 activate my id
              +1 photos
              Shadowfax customer support has been notified about the posted complaint.
              Apr 03, 2024
              Updated by Fazil007
              I have been suspended 😭
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                K
                kayrasri
                from lucknow, Uttar Pradesh
                Mar 28, 2024
                May 20, 2024
                This thread was updated on May 20, 2024
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                Address: lucknow

                Myself Kayra Srivastava placed an order from flipkart which was delived by shadowfax my order has been cancelled by shadowfax withitself without any prior information after and also i didn't refund my money through flipkart my shadowfax order id is-
                1) SF[protected]FE
                2) SF[protected]FE

                pLEASE HELP ME AND PROVIDE MY ORDER AS SSON AS POSSIBLE .
                I didn't cancel my order
                please give it to me.
                Shadowfax customer support has been notified about the posted complaint.
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                  A
                  anki5july
                  from Bengaluru, Karnataka
                  Mar 28, 2024
                  May 1, 2024
                  This thread was updated on May 1, 2024
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                  No return pickup but asking otp

                  Hi,
                  I have not placed any return pickup till now but getting call from ShadowFax number [protected] which is pressurising me to give an otp which they are sending. The person says that please give otp for return pickup and when I say that there is no return pickup then he says that ok, if you want to cancel the return then please provide cancellation otp which we have jist sent you. And they keep sending me otps and asks for it....
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                  H
                  hemantmittal78
                  Mar 27, 2024
                  Mar 27, 2024
                  This thread was updated on Mar 27, 2024
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                  Product reached at destination from 4 days..but delivery not completed

                  Product reached at destination from 4 days..but delivery not completed. Fake delivery attempts were made in tracking information...no calls and information by delivery agent to me.

                  Worst experience.
                  I need the items at the earliest. But this is disgusting....
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                  S
                  Sarathtttt
                  Mar 12, 2024
                  Mar 25, 2024
                  This thread was updated on Mar 25, 2024
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                  I had put a return and exchage request for two seperate items on AJIO. the pick up guy took the return and exchage product with him but he came to collect only return item. After inly i know that he come for return item. Now i need the item for exchange it is with him/shadowfax office. I cant reach them. Please give my product
                  Return id:RT[protected]
                  Date 07.03.2024
                  Shadowfax customer support has been notified about the posted complaint.
                  Sir, Kindly Speed Up My Order TRACKING ID : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

                  The pickup guy took the extra product that is not for pick up - Comment #4142473 - Image #0
                  Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

                  The pickup guy took the extra product that is not for pick up - Comment #4142591 - Image #0
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                    S
                    Srijan sha
                    Mar 7, 2024
                    Aug 29, 2024
                    This thread was updated on Aug 29, 2024
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                    Yesterday, i want to return my sandisk ultra 128GB micro sd card. Delivery boy didn't came to my doorstep.. I call him then he tell me he is 500m far from my house and he told me to come there and give the product. Then his behaviour is vey bad and rude. He didn't picked my product and its shows pickup unsuccessful as the product failed the quality check. Even glowroad verified the product and accepted it to return but delivery boy didn't take my product . Please pickup my product as soon as possible please tell your delivery boy to pickup my product. My order awb no. R[protected]AEP please pickup my product and refund my amount..
                    +1 photos
                    Shadowfax customer support has been notified about the posted complaint.
                    Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

                    I want to return my product sandisk Ultra micro sd card - Comment #4142474 - Image #0
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                      praveen6557
                      Mar 5, 2024
                      Aug 29, 2024
                      This thread was updated on Aug 29, 2024
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                      Sir, My Order AWB NUMBER : SF[protected]AEP is not Showing "Out for Delivery" even though the Shipment Has Reached the Nearest Location. So, Kindly Speed Up My Shipment and Deliver it to me Today Itself as Quickly as Possible as it is Urgent
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                        P
                        Pixies
                        Mar 3, 2024
                        Aug 29, 2024
                        This thread was updated on Aug 29, 2024
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                        Resolved

                        Fake attempt

                        Address: NEAR CHANDNI CHOWK

                        Fake delivery update by delivery boy, No call to customer before delivery
                        already written 2 alternate number in shipping slip how its possible ?
                        awb SF[protected]SIZ...
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                        M
                        manu56436
                        Mar 3, 2024
                        Aug 29, 2024
                        This thread was updated on Aug 29, 2024
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                        Sir, My Order AWB NUMBER : SF[protected]AEP is not Showing "Out for Delivery" even though the Shipment Has Reached the Nearest Location. So, Kindly Speed Up My Shipment and Deliver it to me Today Itself as Quickly as Possible as it is Urgent and also Kindly Update the status of my Shipment...
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                          S
                          srishtisoumya
                          from Delhi, Delhi
                          Feb 28, 2024
                          Mar 8, 2024
                          This thread was updated on Mar 8, 2024
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                          Resolved

                          Regarding return for Ajio, tracking id R784967569AJI

                          I had a return pick up scheduled on 26 feb 2023 and the return item was picked up from my address as scheduled. On tracking this order (tracking id - R[protected]AJI) it is showing that shipment was received at Shadowfax’s facility on 26 feb 2023. However, at Ajio’s end, it is not showing that pick up was done and they are claiming that no update has been received from courier partner(Shadowfax). Also, there has been no movement of the...
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                          SukanyaBhattacharya
                          from Siliguri, West Bengal
                          Feb 27, 2024
                          Jun 11, 2024
                          This thread was updated on Jun 11, 2024
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                          Spam and Mental harassment

                          Address: 1st floor, Appek Building, 93/A,4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka - 560095

                          Today an agent called me for a pick up of my order at 9 AM, I said I am not available and asked if he can come some other time during the day today or tomorrow. He threatened me that if I don't give my order right now it will be cancelled.

                          After that when I hung up, he called me 10 times. This is harrasment and over all that Shadowfax has sent this message to me 15 times.
                          Dear Sukanya Bhattacharya This is regarding...
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                          Aycb
                          Feb 26, 2024
                          Jun 3, 2024
                          This thread was updated on Jun 3, 2024
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                          Return pickup delayed and pickup partner not reachable

                          I bought an item through ajio.then i requested for return. Ajio arranged the return pickup through shadowfax. its been 4 days everyday it sends message on WhatsApp that we are out for pickup but no one reaches me.now they are showing that pickup is on hold.mobile number provided by them is also not reachable.
                          Tracking id -R[protected]AJI...
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