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Shadowfax Complaints & Reviews

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1.8
Updated: Jan 24, 2026
Complaints 1476
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442
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1034
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Shadowfax reviews & complaints page 3

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H
heavyice
from Noida, Uttar Pradesh
Dec 24, 2024
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Product Delivery Delay

Address: 1st Floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

I ordered a product on Flipkart and the promised delivery date was Sunday the 22nd of December. I received a WhatsApp message from Shadowfax stating it is out for delivery however today is 24th December and I'm still waiting. Surprisingly, the Shadowfax Jasola facility is near to my address.

I rang the number in the message and the person said he is on leave and the company is using his ID to assign deliveries. With these non-ethical...
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girish83
from Bengaluru, Karnataka
Dec 10, 2024
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Order not yet delivered

I am writing to formally lodge a complaint regarding the delivery of my order, with AWB number SF[protected]RAE. The delivery has failed repeatedly since Saturday, December 7, 2024, without any prior call or message informing me of the delivery status.

Although I received a message with the delivery person's contact number, I have attempted to reach out to them multiple times, but unfortunately, my calls are consistently...
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S
Style Hunt
Nov 13, 2024
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Couldn't pickup meshoo packets today and misbehave also

Address: Alamnagar Lucknow

Couldn't pickup Meshoo packets today and misbehave also mr amit verma he is working in meena bakery branch in lucknow UP.
my name is Anuj Raj Sharma
Firm Name - Style Hunt Enterprises
MOB - [protected]...
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Sangsar Jamatia
from Agartala, Tripura
Nov 8, 2024
Nov 9, 2024
This thread was updated on Nov 9, 2024
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Not receiving the product

Address: ICFAI University Tripura Kamalghat

The product I have ordered from amazon which was to be delivered to be by Shadowfax at 1st november 2024 was not delivered reason stated as failed delivery attempted but in reality I have been waiting whole day since I got the message as will be delivered by 9pm today. But it wasnt delivered to me again at night 12am message has been sent to me stating will be delivered by tomorrow. Which was same as first day even I have called the delivery...
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J
Jasjasjas
Nov 4, 2024
Nov 4, 2024
This thread was updated on Nov 4, 2024
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Never delivered to my address

Website: Shadowfax

I would like to express my concern regarding the delivery of my recent order, which has been marked as "near the address" since October 22nd. It is frustrating to see that the delivery date continues to be extended without any updates on when I can expect the items to arrive.

Additionally, I would like to highlight a previous order that faced similar issues. The items were kept in the hub for three weeks before being returned...
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I
[email protected]
Oct 30, 2024
Oct 30, 2024
This thread was updated on Oct 30, 2024
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Fake update on portal without attemp

Hi,
My tracking no SF[protected]SIZ
Shadowdax Delivery guy updating fake details without attempt any call or physical address.
Many time I raise complaints from the portal but no response.on Google there is no info about Delivery channel details neither I get any messages about my parcel.

Rgds.
Imtiaz...
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A
Ahaan Sahani
from Dhanbad, Jharkhand
Oct 24, 2024
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Order is not getting picked up

Address: Bauwa Kalan, Soritand, Shivpuram-Society, Hirak Road, Near- Food Junction

I have ordered one product Stylish Black Denim Mid-Rise Cargos For Men which is better larger according to my size and it is not getting picked up because one time the pick-up partner refused to pickup the product from my address and second time the pickup partner has switched off his phone and till now I have not got any customer care service from GlowRoad nor ShadowFax.
Please resolve this issue as soon as possible and pickup the...
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H
Humaira Usman
from New Delhi, Delhi
Oct 21, 2024
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I have recieved a COD order in my husband's name. It was sent through a company named Sai Creation, gujrat. Since there are multiple parcel coming to our home on random basis i recieved it by paying rs 856. But this order was not initiated by me or my husband.
This is false order from a company named Sai Creation.
I want my money back and i can even return the useless stuff they fooled us with
Shadowfax customer support has been notified about the posted complaint.
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    G
    Gajsingh
    Oct 21, 2024
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    New Balance Lace up casual shoes

    I had a return pick up scheduled on 09 oct. 2024 and the return item was picked up from my address as scheduled. On tracking this order (tracking id - R[protected]]AJI) it is showing that shipment was not received at Shadowfax’s facility on 09 Oct. 2024. Also, at Ajio’s end, it is not showing that pick up was done and they are claiming that no update has been received from courier partner(Shadowfax)....
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    S
    shikhij
    from Delhi, Delhi
    Oct 21, 2024
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    I ordered from glowroad and the shipment details shows out for delivery then returned to origin as delivery partner doesn't called and said that customer refused to take order. When I took the number of courier boy from glowroad the delivery boy said ki glowroad ka order hum deliver nahi karte packet dekh kar hi mne return kar diya kyuki aapne time pass ke liye mangaya hai then I said mujhe chahiye order to bolta hai pay kar do la dunga mne bola cod packet hai then he said to kal launga aur next day call ki to kehta hai me off pe hu. And glowroad app par evening me status show hua refused by customer. Order awb number is-sf[protected]aep
    Shadowfax customer support has been notified about the posted complaint.
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      S
      singh123@
      Sep 30, 2024
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      30 september 2024
      pick up partner number -[protected], [protected]
      my number- [protected]

      pickup for company meesho

      as yesterday pickup schedule but due to some issue i was not able to receive his call today he came again said neechey aa jao mai upar nahi ayunga my mother said i am not feeling well i am alone at home please come my mother said its your duty nahi toh complaint karni padegi then my mother go down he refuse to collect product he said jha complaint karna hai kar doh.
      Shadowfax customer support has been notified about the posted complaint.
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        A
        Akshay Sukhtankar
        from Pune, Maharashtra
        Sep 24, 2024
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        Address: Susgaon Pune

        Dear Team we purchased product on meesho delivered this SF[protected]FPL
        Your delivery agent but the not provide invoice take payment his personal number
        They not update the company and not mark delivery done now not received call no any response we have receive wrong product but no invoice provide so they product not return kindly check this is delivery boy Number
        [protected] / ‪[protected]‬
        Shadowfax customer support has been notified about the posted complaint.
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          H
          Himesh padmashali
          Sep 21, 2024
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          Id activate

          Address: Gujarat ahmedabad

          Please my id activate...my partner id is 815730...
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          A
          activecitizen06
          Sep 21, 2024
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          Tracking Id- SF[protected]AJI (SHADOWFAX)
          Order Id- FN[protected]
          I have been tyring to get the order since many days but there is no response from the delivery partners. I ordered on 10th September and the delivery date was 16th September but the order has yet not been delivered from there end. on the Ajio app its showing that its in the nearby warehouse but no one seems to care to deliver it in my place.
          Shadowfax customer support has been notified about the posted complaint.
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            L
            Latest Kurti Designs
            Aug 30, 2024
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            Complaint Against Shadowfax for Fraudulent Activity and Service Failure

            Address: Netaji Subhash Place, New Delhi, Delhi
            Website: www.shadowfax.in

            To Whom It May Concern,

            I am filing a complaint against Shadowfax for fraudulent activity and poor service. On July 29th, 2024, Shadowfax picked up a saree from Aggarwal Vendors for delivery to our customer, Ms. Neeta Yadav. The delivery was completed on July 30th, 2024, and the customer returned the item to the delivery agent on the same day.

            Tracking id is SF[protected]NIM

            However, Shadowfax...
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            S
            [email protected]
            Aug 29, 2024
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            Hi team,

            My order number SF[protected]F is still not came till now can you please check on priority and let me know.

            Thanks and regards,
            Sabari
            [protected]
            Shadowfax customer support has been notified about the posted complaint.
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              P
              Panchtatava
              from Delhi, Delhi
              Aug 17, 2024
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              Tracking id:SF[protected]ICY
              One of our parcel (tracking id: SF[protected]ICY) was not delivered to the customer. Moreover, its showing delivered status on 13 august at 13:36. On further investigation, we found that the delivery man didn't deliver it to the right address but left it somewhere else( as confessed by him on the phone call conversation). Our customer hasn't received the parcel till date. She left the feedback on 14th evening, next day was national holiday so we were not able to take any action. We asked for proof of delivery from the courier company on 16th but we were denied for it, reason given was pod is available only for three days. We asked for it on 16th august( on the third day) but we were still not given. Noted that she hasn't shared any OTP to the delivery man still he managed to mark it delivered. Please take proper action against the courier company.
              Shadowfax customer support has been notified about the posted complaint.
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                A
                Abhishek Pradeep
                Aug 8, 2024
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                Address: Bangalore

                Wrong status update posted by Shadowfax. They were supposed to deliver yesterday and I also called the delivery person yesterday on his number[protected] at 21:08 hours and did not answer.
                The status was updated as ‘customer was not contactable’
                This is wrong
                Shadowfax customer support has been notified about the posted complaint.
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                  R
                  Reshmi qwerty
                  Jul 24, 2024
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                  subject: urgent: defective product received, missing sender details, and refund request

                  Dear Shadowfax Team,
                  I am writing to formally address a critical issue regarding a recent delivery handled by your company. Today, I received a cash on delivery (COD) package, for which I paid approximately 949rupees. The package contained a shirt and trousers that are defective and entirely unrelated to any order placed by us.
                  Furthermore, the package lacked any sender information, making it impossible to trace or contact...
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                  R
                  Rashmi G S
                  Jul 24, 2024
                  Resolved
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                  Resolved

                  Item not delivered SF1083032806NER

                  Hi,
                  I ordered something on NYKAA and Shadowfax is the delivery partner I guess and they have not been delivering my item at all. I called NYKAA, Shadowfax with no luck.
                  Nykaa now doesnt seem to refund my money.

                  Nykaa order ID: NYK[protected]
                  Tracking number for shadowfax : SF[protected]NER

                  Both vendors dont seem to help so I have logged a complaint on both NYKAA and Shadowfax....
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