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Shadowfax Complaints & Reviews

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Updated: Nov 28, 2025
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P
Pawandeep Grewal
from Panaji, Goa
Jan 28, 2024
Dec 16, 2025
This thread was updated on Dec 16, 2025
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Website: Shadowfax Courier

Pawandeep Grewal
16:58 (13 minutes ago)
to admin

Sir, my parcel order SF[protected]PRZ received in nearby delivery station on 24 Jan 24. Then, my item was out for delivery on 27 Jan 24. But delivery boy did not contact me & in evening I got msg that you are not contactable.
Then, I reschedule my order on next day, as today on 28 Jan & also shared my current location. Today, also I got msg for out of delivery of item. But again now I received the same message.
My number is always reachable. I received a message to contact on [protected](delivery boy). When I called him. He didn't answer my call.

So sir, I have requested you, please take appropriate action to deliver my order as earliest as possible.

Thanks & Regards

Pawandeep Singh
Mob - [protected]
Shadowfax customer support has been notified about the posted complaint.
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    R
    Rohit@abc
    Jan 9, 2024
    Jan 10, 2024
    This thread was updated on Jan 10, 2024
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    Address: Near Allhabad bank branch Ghurgutta Nanpara

    My product was picked up (date -08/01/2024)yesterday itself. Your rider who has taken the product. His mobile number is shadowfax rider [protected]. Today when I spoke to him and asked why he did not send the product, he abused me and disconnected the phone. Now today again a call came from Shadowfax. Product is for pickup. When I returned the product yesterday, how do I return it again. I am so worried. Please help. My product has already been picked up yesterday. AWB R[protected]TCQ. my mobile n. [protected]
    Shadowfax customer support has been notified about the posted complaint.
    Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

    Related pickup e - Comment #4134506 - Image #0
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      nagesh.tandale
      Jan 9, 2024
      Jan 10, 2024
      This thread was updated on Jan 10, 2024
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      Address: Bandemutt

      My gold coin from Amazon sent coriar company is shadowfax
      Fake delivery attempted showing me but no massage to me or call
      Shadowfax customer support has been notified about the posted complaint.
      Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

      Fake delivery attempted - Comment #4134507 - Image #0
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        U
        UrmilaSruthi
        Jan 8, 2024
        Jan 10, 2024
        This thread was updated on Jan 10, 2024
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        Date of incident : Jan 4th 2024
        Tracking ID : R[protected]FPL

        "Shadowfax is delivery partner for MEESHO"

        Product has been picked up by shadowfax agent but status showing as "QC failed" in Meesho due to which refund is not processed.

        Please look into it and we expect the refund to be processed ASAP.
        Shadowfax customer support has been notified about the posted complaint.
        Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

        Product has been picked up but status showing as "QC failed" - Comment #4134508 - Image #0
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          A
          Adarshfalke
          from Nagpur, Maharashtra
          Jan 6, 2024
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          Address: Shantinagar vhb colony nagpur i/37

          I order refrigerator stand from meshoo and i retuurn this order and delivery pickup order and cancelled delivery order I calling a delivery boy be was not pickupong a call for to give me the parcel he was not responding please do fast return me my productir cash
          Shadowfax customer support has been notified about the posted complaint.
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            manu56436
            Jan 2, 2024
            Jun 14, 2024
            This thread was updated on Jun 14, 2024
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            Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
            +1 photos
            Shadowfax customer support has been notified about the posted complaint.
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              manu56436
              Jan 2, 2024
              Jun 14, 2024
              This thread was updated on Jun 14, 2024
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              Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My Order Has Not Yet Delivered to me even though it already reached the Nearest Destination... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
              +1 photos
              Shadowfax customer support has been notified about the posted complaint.
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                A
                Anju@blore
                Dec 26, 2023
                Jan 4, 2024
                This thread was updated on Jan 4, 2024
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                Address: Carlton towers,Bengaluru

                I had ordered a scalp topper on this website. They had shown a very nice product on ad and when ordered, I got a very cheap and non-usable product. This is not fair. I want my money back and collect your product. There is nothing to talk much, i had ordered this for my mom but you people collected huge amount to give me a trash product that is not usable at all.

                Got cheated by you all,
                Anju
                Shadowfax customer support has been notified about the posted complaint.
                Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

                Hair topper, bad product delivered - Comment #4133674 - Image #0
                Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                Hair topper, bad product delivered - Comment #4133710 - Image #0
                Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                Hair topper, bad product delivered - Comment #4133721 - Image #0
                Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                Hair topper, bad product delivered - Comment #4133747 - Image #0
                Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                Hair topper, bad product delivered - Comment #4133751 - Image #0
                Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                Hair topper, bad product delivered - Comment #4133806 - Image #0
                Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                Hair topper, bad product delivered - Comment #4133990 - Image #0
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                  Pratyusha mohanty
                  Dec 24, 2023
                  Jan 4, 2024
                  This thread was updated on Jan 4, 2024
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                  Kindly pay attention to the complaint. it may be nothing for you or it's just 800rs for your company but as struggling girl student it is much for me. And I value my money please kindly refund it.
                  Shadowfax customer support has been notified about the posted complaint.
                  Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                  Scam by shadow fax - Comment #4133711 - Image #0
                  Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                  Scam by shadow fax - Comment #4133722 - Image #0
                  Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                  Scam by shadow fax - Comment #4133748 - Image #0
                  Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                  Scam by shadow fax - Comment #4133756 - Image #0
                  Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                  Scam by shadow fax - Comment #4133807 - Image #0
                  Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                  Scam by shadow fax - Comment #4133991 - Image #0
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                    P
                    Pratyusha mohanty
                    Dec 24, 2023
                    Jan 2, 2024
                    This thread was updated on Jan 2, 2024
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                    I received an order that is not placed by me. I was confused as my other orders were to come on the same day.but then I paid rs800 and received it. But it is not my order and I want my refund.
                    Shadowfax customer support has been notified about the posted complaint.
                    Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

                    I received an order that is not placed by me - Comment #4133675 - Image #0
                    Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                    I received an order that is not placed by me - Comment #4133712 - Image #0
                    Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                    I received an order that is not placed by me - Comment #4133757 - Image #0
                    Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                    I received an order that is not placed by me - Comment #4133808 - Image #0
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                      Pratyusha mohanty
                      Dec 24, 2023
                      Jan 2, 2024
                      This thread was updated on Jan 2, 2024
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                      I received an order that is not placed by me. As I have ordered some items of Flipkart and messho it has to come on the same day so I got a little bit of confusion.but then I paid and received it. But it is not my any of the order now I want to return and my refund. but as I haven't ordered it where and how to return and refund the order.
                      Shadowfax customer support has been notified about the posted complaint.
                      Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                      I received an order that is not placed me - Comment #4133758 - Image #0
                      Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                      I received an order that is not placed me - Comment #4133809 - Image #0
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                        S
                        sreelakshmivishnu
                        Dec 24, 2023
                        Dec 30, 2023
                        This thread was updated on Dec 30, 2023
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                        Address: Shadow fax, Jharsuguda, Odisha

                        Not picking up the return product. Update shows pickup attempt failed...But no one called my customer for pickup... Please inform them to complete pickup process

                        Customer name - Aneesh Anandan
                        Tracking id - R[protected]AEP
                        +2 photos
                        Shadowfax customer support has been notified about the posted complaint.
                        Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

                        Not picking up the return product - Comment #4133676 - Image #0
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                          Anju@blore
                          Dec 22, 2023
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                          People, please do not order anything from this company. They are just looting money from innocent. They show such good product online, and they deliver all trash and then no clue on returning nd refund. Its gone in the wind. I had t pay my money collect some trash and spend time to check how do i get my money back. If your people are genuine, then come back to me and refund my money and collect your unfit to be used product from me.
                          My order details:

                          Order no.[protected]
                          delivered on : 19 Dec 2023
                          Cash paid: 1320
                          Shadowfax customer support has been notified about the posted complaint.
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                            S
                            Sarvan18
                            from Coimbatore, Tamil Nadu
                            Dec 21, 2023
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                            Address: Coimbatore

                            Sir, i m a delivery partner of shadowfax my name is saravanan. Am working last one year i completed my 100 order but still my payout pending last week's not released yet and and last two weeks no cash on delivery to less that pending payout and what is the reason you hold my amount am a cycle user my hardwork all waste kindly settle my amount immediately.

                            Pending amount : 4345.11 rupees

                            Rider id : 1641211
                            Shadowfax customer support has been notified about the posted complaint.
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                              Anu240894
                              from Kolkata, West Bengal
                              Dec 19, 2023
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                              On 18th Dec, I got a fake order delivered and it was COD of Rs 699.It was received by the family.Later when checked it was some black long cloth which was not all ordered.I need full refund for this order and this product to be picked up by the delivery person and return it to the headoffice.

                              AEPL AWB SF[protected]AEP.
                              Shadowfax customer support has been notified about the posted complaint.
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                                Lirare
                                Dec 18, 2023
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                                I order some products on AJIO and SHADOWFAX courier was supposed to deliver my orders today (18th December). But I didn't receive them. Now when I tried to track my order with provided tracking number, it says "No information present for consignment SF[protected]AJI right now".
                                Kindly look into the matter at the earliest possible.
                                Shadowfax customer support has been notified about the posted complaint.
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                                  Tanu.0019
                                  from Noida, Uttar Pradesh
                                  Dec 18, 2023
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                                  The delivery boy named rishi kumar behaved very rude and in an unprofessional manner.
                                  While I was providing him with direction and proper address he misbehaved with me on call and threatened to throw the parcel on road. I was in office and not present on the address so I requested him to deliver it on the address where someone would have accepted it on my behalf but he never listened to me.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    atul_m
                                    Dec 11, 2023
                                    May 1, 2024
                                    This thread was updated on May 1, 2024
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                                    Fake delivery by rider

                                    My apparel order from meesho was sent through shadowfax (tracking SF[protected]FPL). When the delivery person came to deliver the product, i wasn't available at the location. He called me and said that he is giving the order to my father and asked for verification otp. I gave him the otp. But instead of delivering the product to my father, he said to him that i wasn't receving his call to verify the otp and so he took the product...
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                                    man@18
                                    from Pune, Maharashtra
                                    Dec 11, 2023
                                    May 1, 2024
                                    This thread was updated on May 1, 2024
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                                    4th December 2023 we got order by name of Vinod Gosavi ..which order not given by me but seen our name we paid 684 RS...in order we got long BLACK Clothes ...which not ordered by me...Please help me to receive back my money ...and details about order person who done this fraud...on order we don't have found any details...i want to complain for this who did this fraud...
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      Khushboo Mahesh
                                      Nov 28, 2023
                                      Jun 11, 2024
                                      This thread was updated on Jun 11, 2024
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                                      Address: Kandlivali west ekta nagar

                                      I am Mumbai, kandivali west area
                                      Yesterday i booked a phone from flipkart and choose the open box delivery as too many fruads are going on but shadowfax didnt do the service he rejected to open the box and was very rude and said take the parcel or dont take it doesnt matter to me i will put on return and send back
                                      and in flipkart it clearly stated that if i accept the parcel than i will not get any replacement or damage claims
                                      That guy was so rude didnt respected that he is shouting at the door step at 11pm at night he came with the parcel so late and than he dont even want to wait for 5 min to check also
                                      created the drama before the whole society
                                      Shadowfax customer support has been notified about the posted complaint.
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