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Shadowfax Complaints & Reviews

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Updated: Oct 26, 2025
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Pratyusha mohanty
Dec 24, 2023
Jan 2, 2024
This thread was updated on Jan 2, 2024
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I received an order that is not placed by me. I was confused as my other orders were to come on the same day.but then I paid rs800 and received it. But it is not my order and I want my refund.
Shadowfax customer support has been notified about the posted complaint.
Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

I received an order that is not placed by me - Comment #4133675 - Image #0
Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

I received an order that is not placed by me - Comment #4133712 - Image #0
Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

I received an order that is not placed by me - Comment #4133757 - Image #0
Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

I received an order that is not placed by me - Comment #4133808 - Image #0
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    Pratyusha mohanty
    Dec 24, 2023
    Jan 2, 2024
    This thread was updated on Jan 2, 2024
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    I received an order that is not placed by me. As I have ordered some items of Flipkart and messho it has to come on the same day so I got a little bit of confusion.but then I paid and received it. But it is not my any of the order now I want to return and my refund. but as I haven't ordered it where and how to return and refund the order.
    Shadowfax customer support has been notified about the posted complaint.
    Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

    I received an order that is not placed me - Comment #4133758 - Image #0
    Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

    I received an order that is not placed me - Comment #4133809 - Image #0
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      sreelakshmivishnu
      Dec 24, 2023
      Dec 30, 2023
      This thread was updated on Dec 30, 2023
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      Address: Shadow fax, Jharsuguda, Odisha

      Not picking up the return product. Update shows pickup attempt failed...But no one called my customer for pickup... Please inform them to complete pickup process

      Customer name - Aneesh Anandan
      Tracking id - R[protected]AEP
      +2 photos
      Shadowfax customer support has been notified about the posted complaint.
      Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

      Not picking up the return product - Comment #4133676 - Image #0
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        Anju@blore
        Dec 22, 2023
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        People, please do not order anything from this company. They are just looting money from innocent. They show such good product online, and they deliver all trash and then no clue on returning nd refund. Its gone in the wind. I had t pay my money collect some trash and spend time to check how do i get my money back. If your people are genuine, then come back to me and refund my money and collect your unfit to be used product from me.
        My order details:

        Order no.[protected]
        delivered on : 19 Dec 2023
        Cash paid: 1320
        Shadowfax customer support has been notified about the posted complaint.
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          Sarvan18
          from Coimbatore, Tamil Nadu
          Dec 21, 2023
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          Address: Coimbatore

          Sir, i m a delivery partner of shadowfax my name is saravanan. Am working last one year i completed my 100 order but still my payout pending last week's not released yet and and last two weeks no cash on delivery to less that pending payout and what is the reason you hold my amount am a cycle user my hardwork all waste kindly settle my amount immediately.

          Pending amount : 4345.11 rupees

          Rider id : 1641211
          Shadowfax customer support has been notified about the posted complaint.
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            Anu240894
            from Kolkata, West Bengal
            Dec 19, 2023
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            On 18th Dec, I got a fake order delivered and it was COD of Rs 699.It was received by the family.Later when checked it was some black long cloth which was not all ordered.I need full refund for this order and this product to be picked up by the delivery person and return it to the headoffice.

            AEPL AWB SF[protected]AEP.
            Shadowfax customer support has been notified about the posted complaint.
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              Lirare
              Dec 18, 2023
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              I order some products on AJIO and SHADOWFAX courier was supposed to deliver my orders today (18th December). But I didn't receive them. Now when I tried to track my order with provided tracking number, it says "No information present for consignment SF[protected]AJI right now".
              Kindly look into the matter at the earliest possible.
              Shadowfax customer support has been notified about the posted complaint.
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                Tanu.0019
                from Noida, Uttar Pradesh
                Dec 18, 2023
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                The delivery boy named rishi kumar behaved very rude and in an unprofessional manner.
                While I was providing him with direction and proper address he misbehaved with me on call and threatened to throw the parcel on road. I was in office and not present on the address so I requested him to deliver it on the address where someone would have accepted it on my behalf but he never listened to me.
                Shadowfax customer support has been notified about the posted complaint.
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                  atul_m
                  Dec 11, 2023
                  May 1, 2024
                  This thread was updated on May 1, 2024
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                  Fake delivery by rider

                  My apparel order from meesho was sent through shadowfax (tracking SF[protected]FPL). When the delivery person came to deliver the product, i wasn't available at the location. He called me and said that he is giving the order to my father and asked for verification otp. I gave him the otp. But instead of delivering the product to my father, he said to him that i wasn't receving his call to verify the otp and so he took the product...
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                  man@18
                  from Pune, Maharashtra
                  Dec 11, 2023
                  May 1, 2024
                  This thread was updated on May 1, 2024
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                  4th December 2023 we got order by name of Vinod Gosavi ..which order not given by me but seen our name we paid 684 RS...in order we got long BLACK Clothes ...which not ordered by me...Please help me to receive back my money ...and details about order person who done this fraud...on order we don't have found any details...i want to complain for this who did this fraud...
                  Shadowfax customer support has been notified about the posted complaint.
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                    Khushboo Mahesh
                    Nov 28, 2023
                    Jun 11, 2024
                    This thread was updated on Jun 11, 2024
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                    Address: Kandlivali west ekta nagar

                    I am Mumbai, kandivali west area
                    Yesterday i booked a phone from flipkart and choose the open box delivery as too many fruads are going on but shadowfax didnt do the service he rejected to open the box and was very rude and said take the parcel or dont take it doesnt matter to me i will put on return and send back
                    and in flipkart it clearly stated that if i accept the parcel than i will not get any replacement or damage claims
                    That guy was so rude didnt respected that he is shouting at the door step at 11pm at night he came with the parcel so late and than he dont even want to wait for 5 min to check also
                    created the drama before the whole society
                    Shadowfax customer support has been notified about the posted complaint.
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                      Padmamani
                      Nov 24, 2023
                      Jun 11, 2024
                      This thread was updated on Jun 11, 2024
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                      1. Booked a product in Meesho on 13th November.
                      2. The product reached Shadofax, - Miyapur facility on 19-November.
                      3. Though it reaches Miyapur facility on 19-NOV, the same hasn't yet delivered to me (24-NOV).

                      What is the reason for delay in delivering the product?
                      How many more days required to deliver the package?
                      Is there any expected date?

                      Yesterday we booked a complaint on this, seems no action has been taken yet.

                      Please respond asap.
                      Shadowfax customer support has been notified about the posted complaint.
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                        rozy jiwani
                        Nov 19, 2023
                        Jun 11, 2024
                        This thread was updated on Jun 11, 2024
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                        Website: Shadowfax delivery

                        Shadowfax delivery guy refused to come to the door to deliver. He lied that his leg is fractured. When i went to him his leg was just fine no fracture was there. And then he started behaving very rudely. I told give the parcel i will complaint he said complain whoever you want to. And when i gave him the otp he just left without delivery parcel and did bad gestures. The experience was extremely pathetic. I want strict action to be taken against him and my product to be delivered as soon as possible by other dekivery guy. The courier guys number is +[protected]
                        Shadowfax customer support has been notified about the posted complaint.
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                          praveen6557
                          Nov 19, 2023
                          Jun 11, 2024
                          This thread was updated on Jun 11, 2024
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                          Sir, Kindly deliver my order AWB Number : SF[protected]FPL to a later date, which is on the 1st of December, as I don't need this order for now.
                          +1 photos
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                            praveen6557
                            Nov 19, 2023
                            Jun 11, 2024
                            This thread was updated on Jun 11, 2024
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                            Sir, Deliver My Order AWB NUMBER : SF[protected]FPL to a Later Date that is on 1st of December, as i Dont Need this Order for Now.
                            +1 photos
                            Shadowfax customer support has been notified about the posted complaint.
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                              sajid4537
                              Nov 16, 2023
                              Jun 11, 2024
                              This thread was updated on Jun 11, 2024
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                              Sir, My Order AWB NUMBER : SF[protected]FPL has not yet Delivered to me Since the Last 10 Days even though it has Reached My Nearest Location ... So, Kindly Speed Up and Deliver the Order to me Today Itself as Soon as Possible... its Really Urgent.
                              +1 photos
                              Shadowfax customer support has been notified about the posted complaint.
                              Sir, Kindly deliver my order AWB Number : SF[protected]FPL to a later date, which is on the 1st of December, as I don't need this order for now.

                              My Order is not Moving Since the past 10 Days, I Haven't Received a Single Update till Now. - Comment #4130682 - Image #0
                              Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]FPL to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                              My Order is not Moving Since the past 10 Days, I Haven't Received a Single Update till Now. - Comment #4130691 - Image #0
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                                praveen6557
                                Nov 16, 2023
                                Jun 11, 2024
                                This thread was updated on Jun 11, 2024
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                                Sir, My Order AWB NUMBER : SF[protected]FPL has not yet Delivered to me Since the Last 10 Days even though it has Reached My Nearest Location ... So, Kindly Speed Up and Deliver the Order to me Today Itself as Soon as Possible... its Really Urgent.
                                +1 photos
                                Shadowfax customer support has been notified about the posted complaint.
                                Sir, Kindly deliver my order AWB Number : SF[protected]FPL to a later date, which is on the 1st of December, as I don't need this order for now.

                                The Shipment has not yet Delivered to me even though it Reached my Nearest Location - Comment #4130683 - Image #0
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                                  regedit
                                  Nov 15, 2023
                                  Jun 3, 2024
                                  This thread was updated on Jun 3, 2024
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                                  Sir, My Order AWB NUMBER : SF[protected]FPL has not yet Delivered to me Since the Last 10 Days even though it has Reached My Nearest Location ... So, Kindly Speed Up and Deliver the Order to me Today Itself as Soon as Possible... its Really Urgent.
                                  +1 photos
                                  Shadowfax customer support has been notified about the posted complaint.
                                  Sir, My Order AWB NUMBER : SF[protected]FPL has not yet Delivered to me Since the Last 10 Days even though it has Reached My Nearest Location ... So, Kindly Speed Up and Deliver the Order to me Today Itself as Soon as Possible... its Really Urgent.

                                  My Package has not yet Delivered even though it Reached my Nearest Destination - Comment #4130644 - Image #0
                                  Sir, Kindly deliver my order AWB Number : SF[protected]FPL to a later date, which is on the 1st of December, as I don't need this order for now.

                                  My Package has not yet Delivered even though it Reached my Nearest Destination - Comment #4130684 - Image #0
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                                    bhar4321
                                    Nov 15, 2023
                                    Jun 3, 2024
                                    This thread was updated on Jun 3, 2024
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                                    Sir, My Order AWB NUMBER : SF[protected]FPL has not yet Delivered to me Since the Last 10 Days even though it has Reached My Nearest Location ... So, Kindly Speed Up and Deliver the Order to me Today Itself as Soon as Possible... its Really Urgent.
                                    +1 photos
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Sir, My Order AWB NUMBER : SF[protected]FPL has not yet Delivered to me Since the Last 10 Days even though it has Reached My Nearest Location ... So, Kindly Speed Up and Deliver the Order to me Today Itself as Soon as Possible... its Really Urgent.

                                    My order has not yet Delivered even though it Reached my Nearest Location - Comment #4130489 - Image #0
                                    Sir, Kindly deliver my order AWB Number : SF[protected]FPL to a later date, which is on the 1st of December, as I don't need this order for now.

                                    My order has not yet Delivered even though it Reached my Nearest Location - Comment #4130685 - Image #0
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                                      Priyansidas
                                      Nov 12, 2023
                                      Jun 3, 2024
                                      This thread was updated on Jun 3, 2024
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                                      Address: Mumbai

                                      On 4th Nov i ordered a kurti set from flipkart. Because i was going to pune on 10th nov i devided to cancel my order on 6th November. Now "my" package arrived the next day and the delivery driver said it was the kurta set. I was happy and decided to receive it and paid by UPI. After opening it i came to know that its now my order. I tried contacting flipkart but they weren't of any help as for they said that the kurta set was cancelled and they weren't the ones who delivered. I have soo many concers mainly being how did shadowfax come to know my adress? And how did it know the exact amount of the thing i ordered? I am very sad that i got scammed from a trusted company like flipkart :(
                                      Shadowfax customer support has been notified about the posted complaint.
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