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Shadowfax Complaints & Reviews

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Updated: Nov 28, 2025
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S
sajid4537
Feb 14, 2024
Oct 30, 2024
This thread was updated on Oct 30, 2024
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Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible as it is Urgent.
+1 photos
Mar 19, 2024
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2024
Shadowfax Customer Care's response
Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.
SF[protected]SIZ my order no.
Delivery guy is giving wrong statement at online.
I need my parcel asap
[protected] my number
Shadowfax no response on website and social media
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    K
    Feb 7, 2024
    Jun 3, 2024
    This thread was updated on Jun 3, 2024
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    I have raised return request for my parcel but from very long time I didn't get any update, and there was no response from sdfx even after raising many tickets
    Shadowfax customer support has been notified about the posted complaint.
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      Samir das12
      Feb 6, 2024
      Jun 3, 2024
      This thread was updated on Jun 3, 2024
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      Address: Uluberia,

      My hr krishanu khan office address uluberia, he can not give our incentive like durgapuja, eid, and others, allways say he can not mail to shadofax
      Shadowfax customer support has been notified about the posted complaint.
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        V.Subash Raj
        Feb 4, 2024
        Jun 3, 2024
        This thread was updated on Jun 3, 2024
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        Address: Tech Aircons

        Hi sir my order return ok but money not refunded pls check ok
        Mobile number
        [protected]
        Shadowfax customer support has been notified about the posted complaint.
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          VIJAY DEIVASABAI
          Feb 2, 2024
          Dec 16, 2025
          This thread was updated on Dec 16, 2025
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          Address: ambalur,vellore

          I am Vijay, applying Shadowfax since a yrs. till now I trying but no response from company side. then I stared search contact how to connect with company. finally, I found number his name called Syed [contact number: [protected]] I contacted he ask about my background i said and told me here kaveripattinam krishnagiri tamilnadu availbale and mentioned me to send document and told two days after call me. I do call after 2 days he not at responding. its been 15 days more till now he not responding my calls or message at all. later still hope i searched find other person number Mahindren tamilnadu incharge, he also mentioned the availability and taken my information, later no response at all. with hope i was trying, if i not get also find atleast reply whether i get or not, with hope by day i applying.

          please do needful.

          regards,
          vijay
          +3 photos
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            Sushaan sharma
            Jan 29, 2024
            Dec 16, 2025
            This thread was updated on Dec 16, 2025
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            Dear Shadowfax Customer Service Team,

            I am utterly appalled by the complete lack of response and assistance regarding the return pick up for Order ID R[protected]AJI. It has been 9 days since the request was made, and the lack of communication is absolutely unacceptable.

            The delay in the return pick up is causing me significant inconvenience and distress. Despite my repeated attempts to seek assistance, I have not received any updates or resolution.

            I demand immediate action to address this matter and provide a timely and effective solution. This level of disregard for customer service is utterly unacceptable.

            I expect a prompt and satisfactory resolution to this matter. Your urgent attention to this issue is imperative.
            Shadowfax customer support has been notified about the posted complaint.
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              P
              Pawandeep Grewal
              from Panaji, Goa
              Jan 28, 2024
              Dec 16, 2025
              This thread was updated on Dec 16, 2025
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              Website: Shadowfax Courier

              Pawandeep Grewal
              16:58 (13 minutes ago)
              to admin

              Sir, my parcel order SF[protected]PRZ received in nearby delivery station on 24 Jan 24. Then, my item was out for delivery on 27 Jan 24. But delivery boy did not contact me & in evening I got msg that you are not contactable.
              Then, I reschedule my order on next day, as today on 28 Jan & also shared my current location. Today, also I got msg for out of delivery of item. But again now I received the same message.
              My number is always reachable. I received a message to contact on [protected](delivery boy). When I called him. He didn't answer my call.

              So sir, I have requested you, please take appropriate action to deliver my order as earliest as possible.

              Thanks & Regards

              Pawandeep Singh
              Mob - [protected]
              Shadowfax customer support has been notified about the posted complaint.
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                R
                Rohit@abc
                Jan 9, 2024
                Jan 10, 2024
                This thread was updated on Jan 10, 2024
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                Address: Near Allhabad bank branch Ghurgutta Nanpara

                My product was picked up (date -08/01/2024)yesterday itself. Your rider who has taken the product. His mobile number is shadowfax rider [protected]. Today when I spoke to him and asked why he did not send the product, he abused me and disconnected the phone. Now today again a call came from Shadowfax. Product is for pickup. When I returned the product yesterday, how do I return it again. I am so worried. Please help. My product has already been picked up yesterday. AWB R[protected]TCQ. my mobile n. [protected]
                Shadowfax customer support has been notified about the posted complaint.
                Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                Related pickup e - Comment #4134506 - Image #0
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                  N
                  nagesh.tandale
                  Jan 9, 2024
                  Jan 10, 2024
                  This thread was updated on Jan 10, 2024
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                  Address: Bandemutt

                  My gold coin from Amazon sent coriar company is shadowfax
                  Fake delivery attempted showing me but no massage to me or call
                  Shadowfax customer support has been notified about the posted complaint.
                  Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                  Fake delivery attempted - Comment #4134507 - Image #0
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                    U
                    UrmilaSruthi
                    Jan 8, 2024
                    Jan 10, 2024
                    This thread was updated on Jan 10, 2024
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                    Date of incident : Jan 4th 2024
                    Tracking ID : R[protected]FPL

                    "Shadowfax is delivery partner for MEESHO"

                    Product has been picked up by shadowfax agent but status showing as "QC failed" in Meesho due to which refund is not processed.

                    Please look into it and we expect the refund to be processed ASAP.
                    Shadowfax customer support has been notified about the posted complaint.
                    Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                    Product has been picked up but status showing as "QC failed" - Comment #4134508 - Image #0
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                      A
                      Adarshfalke
                      from Nagpur, Maharashtra
                      Jan 6, 2024
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                      Address: Shantinagar vhb colony nagpur i/37

                      I order refrigerator stand from meshoo and i retuurn this order and delivery pickup order and cancelled delivery order I calling a delivery boy be was not pickupong a call for to give me the parcel he was not responding please do fast return me my productir cash
                      Shadowfax customer support has been notified about the posted complaint.
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                        manu56436
                        Jan 2, 2024
                        Jun 14, 2024
                        This thread was updated on Jun 14, 2024
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                        Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
                        +1 photos
                        Shadowfax customer support has been notified about the posted complaint.
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                          manu56436
                          Jan 2, 2024
                          Jun 14, 2024
                          This thread was updated on Jun 14, 2024
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                          Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My Order Has Not Yet Delivered to me even though it already reached the Nearest Destination... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
                          +1 photos
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                            A
                            Anju@blore
                            Dec 26, 2023
                            Jan 4, 2024
                            This thread was updated on Jan 4, 2024
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                            Address: Carlton towers,Bengaluru

                            I had ordered a scalp topper on this website. They had shown a very nice product on ad and when ordered, I got a very cheap and non-usable product. This is not fair. I want my money back and collect your product. There is nothing to talk much, i had ordered this for my mom but you people collected huge amount to give me a trash product that is not usable at all.

                            Got cheated by you all,
                            Anju
                            Shadowfax customer support has been notified about the posted complaint.
                            Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

                            Hair topper, bad product delivered - Comment #4133674 - Image #0
                            Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                            Hair topper, bad product delivered - Comment #4133710 - Image #0
                            Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                            Hair topper, bad product delivered - Comment #4133721 - Image #0
                            Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                            Hair topper, bad product delivered - Comment #4133747 - Image #0
                            Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                            Hair topper, bad product delivered - Comment #4133751 - Image #0
                            Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                            Hair topper, bad product delivered - Comment #4133806 - Image #0
                            Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                            Hair topper, bad product delivered - Comment #4133990 - Image #0
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                              Pratyusha mohanty
                              Dec 24, 2023
                              Jan 4, 2024
                              This thread was updated on Jan 4, 2024
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                              Kindly pay attention to the complaint. it may be nothing for you or it's just 800rs for your company but as struggling girl student it is much for me. And I value my money please kindly refund it.
                              Shadowfax customer support has been notified about the posted complaint.
                              Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                              Scam by shadow fax - Comment #4133711 - Image #0
                              Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                              Scam by shadow fax - Comment #4133722 - Image #0
                              Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                              Scam by shadow fax - Comment #4133748 - Image #0
                              Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                              Scam by shadow fax - Comment #4133756 - Image #0
                              Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                              Scam by shadow fax - Comment #4133807 - Image #0
                              Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                              Scam by shadow fax - Comment #4133991 - Image #0
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                                Pratyusha mohanty
                                Dec 24, 2023
                                Jan 2, 2024
                                This thread was updated on Jan 2, 2024
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                                I received an order that is not placed by me. I was confused as my other orders were to come on the same day.but then I paid rs800 and received it. But it is not my order and I want my refund.
                                Shadowfax customer support has been notified about the posted complaint.
                                Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

                                I received an order that is not placed by me - Comment #4133675 - Image #0
                                Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                                I received an order that is not placed by me - Comment #4133712 - Image #0
                                Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                                I received an order that is not placed by me - Comment #4133757 - Image #0
                                Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                I received an order that is not placed by me - Comment #4133808 - Image #0
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                                  Pratyusha mohanty
                                  Dec 24, 2023
                                  Jan 2, 2024
                                  This thread was updated on Jan 2, 2024
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                                  I received an order that is not placed by me. As I have ordered some items of Flipkart and messho it has to come on the same day so I got a little bit of confusion.but then I paid and received it. But it is not my any of the order now I want to return and my refund. but as I haven't ordered it where and how to return and refund the order.
                                  Shadowfax customer support has been notified about the posted complaint.
                                  Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                                  I received an order that is not placed me - Comment #4133758 - Image #0
                                  Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                  I received an order that is not placed me - Comment #4133809 - Image #0
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                                    sreelakshmivishnu
                                    Dec 24, 2023
                                    Dec 30, 2023
                                    This thread was updated on Dec 30, 2023
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                                    Address: Shadow fax, Jharsuguda, Odisha

                                    Not picking up the return product. Update shows pickup attempt failed...But no one called my customer for pickup... Please inform them to complete pickup process

                                    Customer name - Aneesh Anandan
                                    Tracking id - R[protected]AEP
                                    +2 photos
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

                                    Not picking up the return product - Comment #4133676 - Image #0
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                                      Anju@blore
                                      Dec 22, 2023
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                                      People, please do not order anything from this company. They are just looting money from innocent. They show such good product online, and they deliver all trash and then no clue on returning nd refund. Its gone in the wind. I had t pay my money collect some trash and spend time to check how do i get my money back. If your people are genuine, then come back to me and refund my money and collect your unfit to be used product from me.
                                      My order details:

                                      Order no.[protected]
                                      delivered on : 19 Dec 2023
                                      Cash paid: 1320
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        Sarvan18
                                        from Coimbatore, Tamil Nadu
                                        Dec 21, 2023
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                                        Address: Coimbatore

                                        Sir, i m a delivery partner of shadowfax my name is saravanan. Am working last one year i completed my 100 order but still my payout pending last week's not released yet and and last two weeks no cash on delivery to less that pending payout and what is the reason you hold my amount am a cycle user my hardwork all waste kindly settle my amount immediately.

                                        Pending amount : 4345.11 rupees

                                        Rider id : 1641211
                                        Shadowfax customer support has been notified about the posted complaint.
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