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Shine.com Complaints & Reviews

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Updated: Jul 10, 2026
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B
Bardade
Jun 22, 2023
Resolved
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Yesterday[protected] call received from Sales team who asked for one time registration fees 3657 (with Tax) and the services will be valid for lifetime.
They mentioned that one dedicated relationship manager will be assigned to me and they guarantee job in just 10-12 days.
Today Mr. Shiva (Relationship Manager) called me and he again repeated all the promises and claimed Shine.com's reputation and the fact that it's associated with the Hindustan times.
This person took all the details of mine and requirement after 30 minutes discussion Mr. Shiva mentioned that there will be two verification one is education and another is assessment verification. He mentioned that the charges will be like peanut. When I saw proforma invoice i saw that the charges were even higher than the Registration charges and that they didn't tell me about these additional charges yesterday so i hesitated to make any payment but he tried all means to convince me that this is very small amount against the salary i will be getting in 10-15 days. Just after I paid the first proforma he sent me second proforma invoice for 9556 when i objected that you didn't tell me about this before he said no I told you that there will be two verification and therefore the charges. I demanded to talk with his senior initially he tried to avoid but then he gave call to some fellow who pretended to be his senior and he started with the same arguments. I objected that this behaviour is completely unprofessional there is no transparency and it's like cheating to customers. This senior person said that the executives who spoke to me yesterday were not knowing the process and that depending on the CV and the level of the hiring the they are providing services. They mentioned that the reputed companies will not even entertain the applications without verification done. I was though not convinced but they again and again tried convincing that you will just get job in 10-12 days and that this amount is nothing in front of what I shall be hired at. That senior and Mr. Shiva repeated that i need to trust them and go ahead for payment. I kept on saying that this is kind of trap and that you are not telling in one shot how much i need to pay. I thought that since i paid almost 11-12 thousand on Naukari and "Shine. com" being in their competition must be charging almost same amount through different services. But as I completed the second Proforma (third payment), he sent me third one which was even bigger amount like 16580. When I received this i lost my temper and i said this is clearly a scam. I think my call was heard by multiple people and the senior person shown anger hearing "Scam" word from me. He started saying that if I don't Shine services, it's fine but i should not be using words like cheating, scam etc. They were claiming about high reputaion of shinecom and it's association with Hindustan times. At 2.43 pm my phone got switched off and i had to go out to pick my child from school.
After I came back home at 4.54 pm i again received a call from different number +91 [protected]. This person claimed calling from Shine.com saying that i need to just make ruppes 10 and I can register myself in shine .com and can get premium services without any additional money. I asked that who are you and that Shine.com team have taken more than 17 thousand ruppees from me since yeasterday so that person gave call to his senior who in turn told me that they were not from shine.com but third party recruitment agency. He said that he shall send me one form through which i can claim refund. That person sent me form. Having such bad experience since morning i was even hesitant to clink on the link he provided but i clicked and filled some details like name and email address etc. then this form took me to a link for processing payment of rupee 1. The page was demanding net banking details and I suspected the same so I didn't enter the details. This person again called me twice at 5.14 pm asking whether i filled the form and completed the verification process for refund. I said that i suspect this and i can not enter my banking details. He said that if I want refund in 24 to 48 hours I need to complete this process. He again called me at 5.32 pm to ask whether I completed payment of rupee 1.
Jul 26, 2023
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2023
Shine.com Customer Care's response
Dear Monica,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Dear Sir,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
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    G
    gauravgupta18290
    from Gurgaon, Haryana
    Jun 22, 2023
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    Address: 11th Floor, Bptp Park Centre Building, Gurgaon Sector 30, Delhi - 122002 (Opposite 32nd Milestone)

    Shine.com is frauding people's hard-earned money. They are misselling job products via overselling lucrative consulting packages. I have paid 50k to Shine.com which I want back.
    They sold me 5 packages listed below
    Jobs on the Move: 180 Days
    Visual Resume for Experienced Professionals
    Professional Summary
    Featured Profile : 90 days
    Employement Verification
    Education Verification
    Application Highlighter
    Resume Booster
    Vendor for this payment is Hiresure Technology and Shine Learning
    Person who called and lured me into this package is Shiv pratap
    Phone number-[protected]
    I have not activated my services and would like Shine.com to cancel them immediately
    Shine.com customer support has been notified about the posted complaint.
    Attaching the services listed on my official shine account. All the invoice seem legitimate, please cancel all services, I have not activated any
    Dear Sir,

    We take customer satisfaction seriously and are glad to hear from you.

    First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

    We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

    Regards,
    Team Shine
    Please find attached all bill payments contact details and email address as requested
    Email address
    [protected]@shine.com
    hr.[protected]@gmail.com
    Contact details
    Shiv pratap
    +[protected]
    Dear Sir,

    The team tried to contact you but call was disconnected during the discussion from your end. We request you to please share the convenient time via email so that we can connect and address your issues.

    Regards,
    Team Shine
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      T
      Thiru586
      Jun 21, 2023
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      I had completed the course and waiting for AWS voucher, but it's passed more than 2 years, still not able to issue vouchers. Just keep on replying vouchers will be shared based on availability, but I don't know when it will be available. Can anyone help on this.
      Shine.com customer support has been notified about the posted complaint.
      Dear Sir,

      We hereby acknowledge receipt of the email you have submitted.

      We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

      Thanking you and assuring you of our best services at all times.

      Regards,
      Team Shine
      Dear Sir,

      We are already working on your concern and once we receive the confirmation will keep you posted.

      Regards,
      Team Shine
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        G
        Gurumurthi.M
        from Tiruchirappalli, Tamil Nadu
        Jun 20, 2023
        Resolved
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        Resolved

        Address: [email protected]

        R.[protected]@shine.com
        19:29 (12 minutes ago)
        to me

        Dear Sir,

        Greetings of the Day!!

        As per discussion with Miss Nikhat Below is the service detail: -

        Payable Amount:- Rs.3657/-


        Application Booster Package (A combo with Application Highlighter):-

        1.Resume Showcase(1 Year):

        Your resume will be sent to a list of 1000 active consultants. In this vastly competitive job market, you can relax, while we do your part of the job-seeking on your behalf. Showcasing your professionally done resume to all the consultants will ensure you start moving in the right direction in your career without wasting a single moment any more.

        · Get your profile highlighted in recruiter search and be amongst the first ones to be seen by recruiters

        · Get up-to 10 times more recruiter views & increase your chances to get contacted by recruiters

        ·We help you apply to undisclosed vacancies.

        About Application Booster Making a recruiter view your profile is the toughest and most difficult work for any individual since a recruiter is able to view a maximum of 50 resumes in a day whereas the number of applicants is in thousands. To cover this challenge and help you in reaching out to the recruiter easily, shine.com brings a service i.e. Application Booster Highlighter Package.

        Priority Applicant service will make it easier in highlighting and circulate your profile to the recruiter of your choice. This service will ensure you do not miss out an opportunity to highlight your profile to the recruiter of your dream company or the best jobs available in the market. This service not only helps in highlighting your job profile but also increases your chances of getting contacted by recruiters through circulating your profile.

        2.Application Highlighter(6 Months):

        With this service you can apply for a job and highlight your profile on “TOP” for the recruiter. This service helps you in applying for good job profiles and ensuring that recruiters get a glance at your resume. Also, you will get up to 10 times more recruiter views which in turn increase your chances to get contacted by respective recruiters.
        Making a recruiter view your profile is the toughest and most difficult work for any individual since a recruiter is able to view a maximum of 50 resumes in a day whereas the number of applicants is in thousands. To cover this challenge and help you in reaching out to the recruiter easily, shine.com brings a service i.e. Application Highlighter. Priority Applicant service will make it easier in highlighting your profile to the recruiter of your choice. This service will ensure you do not miss out an opportunity to highlight your profile to the recruiter of your dream company or the best jobs available in the market. This service not only helps in highlighting your job profile but also increases your chances of getting contacted by recruiters. Number of jobs applications you can apply Per Day 2 applicatios for 6 months i.e. 360 applications.

        Why do you need Application Booster Package ?
        Resume shared with 1000+ consultants
        Highlight your application to recruiter for 180 days
        Get Upto 10X attention from recruiters
        Profile is tagged as Priority applicant
        Increase your chance of shortlisting
        Jul 24, 2023
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 22, 2023
        Shine.com Customer Care's response
        Dear Sir,

        Request you to please share your concern so that we can address your issue.

        Regards,
        Team Shine
        Dear Sir/Ma'am,

        Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

        Regards,
        Team Shine
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          T
          Tamilanbu
          from Perambalur, Tamil Nadu
          Jun 19, 2023
          Resolved
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          Resolved

          Address: Ground floor,Building no.8,Gurugram,Haryana-122002

          Dear team,
          This is Tamilselvan K from Tamilnadu,
          Dear Team,
          I got an E mail for Farm manager job at Singapore on 18/05/2023, from shine.com ( [protected]@aol.com )

          so I said intrested.then they called from this number ([protected]) to me, they asked my resume and other document sent to them .so I forwarded the details. Then she told job application form amount(Starting) Rs.5900 you have to pay. I paid the amount.

          Then she connected the call for an interview with one person at Golden Agriculture Resources limited.After the interview they asked Rs.15000 for job confirmation letter.
          Then she asked Rs.25000 amount to complete procedure of visa, totally 45900 rupees.
          Then they asked 30000rs for Insurance purpose so I avoided that one . after that they didn't pick my call so I need my money back .

          I send all the money to following account
          Account Name-Shine Recruiter(Sanjan kumar)
          Account No.[protected]
          Ifsc Code-INDB0000533
          INDUSLAND BANK
          Jul 22, 2023
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2023
          Shine.com Customer Care's response
          Dear Sir,

          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

          Regards,
          Team Shine
          Dear Sir/Ma'am,

          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

          Regards,
          Team Shine
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            A
            aajays1971
            from Pune, Maharashtra
            Jun 19, 2023
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            Hi,

            I was asked to make a payment of INR 30, 000 as the application & security amount (Refundable) to Trust Vision Consultancy. Plus I have also paid INR 9, 000 for attesting the educational certificates through Ministry of External Affairs.

            Now they are asking me to pay additional INR 45, 000 for Visa processing fee which is refundable. I have not paid this amount.The company has shared the employment card which is fake (Gamuda Berhad Malaysia). I doubt the company's email communication address plus the details on the employment card.

            I want my money back(INR 30, 000) 100% refunded as they are your client.

            I would have to register a Written Complaint against the false practices used by Shine to collect money.

            I have also emailed on 17th but no resolution yet.WOW!!

            Regards,

            Ajay Shrotriya
            [protected]@zoho.com
            [protected]
            Shine.com customer support has been notified about the posted complaint.
            Dear Sir,

            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

            Regards,
            Team Shine
            aajays1971's [Complaint's author] reply, Jun 19, 2023
            One of your customer representative Mr Sumeet Khanna called me. He said he has blocked the Trust Vision Consultancy's account and has recovered entire INR 30, 000 back. He wanted to transfer the amount via voucher and he was asking me if I have an SBI or ICICI account to make the transfer.

            Now how can I open a new account for the transfer..Why cant you guys send me the cheque in my favour or GPay me the amount which is much more faster. When I asked him to share an official email that shine has recovered the entire amount from Trust Vision Consultancy and that you guys will ensure that I receive the entire amount, from the very instance his phone was coming switched off and i have not received any official email from him yet and I am still waiting for my refund.

            I am hoping for an immediate resolution.

            Regards,

            Ajay Shrotriya
            HP : +918828342669
            ShIne.com is a SCAM!!! I would have to file a written complaint to cyberpolice..I'll ensure that these CROOKS are behind bars and that Shine.com is closed forvever!!!
            Dear Sir,

            Shine.com is the most innovative and second largest online job portal in India. We are just providing the services to the customers to enhance the profile and career enhancement.

            Regards,
            Team Shine
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              D
              Dipali309
              from Gandhinagar, Gujarat
              Jun 16, 2023
              Feb 5, 2026
              This thread was updated on Feb 5, 2026
              Resolved
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              Resolved

              Address: mumbai

              I, Dhananjay Patil aged 29 currently residing Sargasan Gandhinagar have been a victim of fraudulent and highly unethical behavior from recruiting agency called Shine.com.
              On June 14, 2023 I have been asked to pay approximately Rs. 3330.84/- as membership fee for Shine.com. Further on June 15, 2023, the very next day I received many calls and emails from the said agency asking me to upgrade my profile.

              I was constrained to provide the sensitive information such as OTPs fraudulently on the grounds o[censored]pgrading the profile. Kindly note that the transactions were undertaken via credit cards. I had been duped of Rs. 1, 40, 270/- till I realized that I am a victim of such a horrible crime.

              When realized that they are forcing me to pay for services I don't require, I requested them to cancel the sevrices and provide me my hard earned money back to which they have refused.
              As such fake and non value adding services are not at all required, I request consumer forum to interven and provide such refund from shine.com

              Thanking You!

              Dhananjay Patil
              Jul 23, 2023
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2023
              Shine.com Customer Care's response
              Dear Sir,

              Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

              Regards,
              Team Shine
              Dear Sir,

              We hereby acknowledge receipt of the email you have submitted.

              We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

              Thanking you and assuring you of our best services at all times.

              Regards,
              Team Shine
              Hi Dhananjay. Sorry to hear about it. Happened to me also 3 days ago.

              Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

              Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here: https://blog.knowbe4.com/a-widespread-multistage-investment-scam

              This is not a scam message or anything. It's a proper campaign. Join it. Even if we get 30 voices against Shine it would be enough to bring it down. Power is in unity.
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                D
                deepankar_mehta
                from Gurugram, Haryana
                Jun 14, 2023
                Resolved
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                My name is Deepankar Mehta I got a call from shine.com representative to get paid service at a nominal price of INR 3, 001 it was impressive so I should interest and he promised that it will definitely get me a-job and he had convinced me a lot for providing services in a very short period of time the representative then called me and promise that I don't have to make any other payment for the services only
                The other person relationship manager called me again and enquired more about my profile and job matching my profile
                When I made a payment of INR 3, 001.00 rupees he told me that in order to get my job I have to avail two more services otherwise this would not complete this transaction would not complete so he convinced me to pay more money of INR 5, 329.84 which I made through my credit card immediately after paying this amount
                They told me that in order to get my dream job I have to avail one more service which is essential and is required otherwise all my payment will be non refundable so with lot of hesitation and imprehensions I made a payment of INR 9, 556.00, INR 5, 192.00 and INR 17, 167.00 more after paying the fifth payment they again convinced me that there is a payment link for 24, 779.00 that I need to do that this will be the final last payment at this moment I realize that I was coordinate trap
                At this moment I realise that I was caught in this trap but had no option and had already given more money the last time I just disconnected call and I just told them that I can't take it further so the
                Below is summary of my payments:
                1. INR 3, 001 for paid service of Shine
                2. INR 5, 329.84 for Job profile verification
                3. INR 9, 556.00 for
                4. INR 5, 192.00
                5. INR 17, 167.00
                In total I have paid INT 40, 245.84
                I am a service class employee and 40, 245.84 is a big amount for me I am already having a tough time in my current profile job so I really wish if you can help me get the full refund as a do not want any other services I am feeling duped and I hope you understand and help me in refunding the charges at earliest for which I'll be oblige

                Please refer below snip for details of transactions

                Date of incident - 14 /06/2023 (6 :00pm)

                Client number -
                [protected]
                [protected]

                Description of incident -

                My name is Deepankar Mehta I got a call from shine.com representative to get paid service at a nominal price of INR 3, 001 it was impressive so I should interest and he promised that it will definitely get me a-job and he had convinced me a lot for providing services in a very short period of time the representative then called me and promise that I don't have to make any other payment for the services only
                The other person relationship manager called me again and enquired more about my profile and job matching my profile
                When I made a payment of INR 3, 001.00 rupees he told me that in order to get my job I have to avail two more services otherwise this would not complete this transaction would not complete so he convinced me to pay more money of INR 5, 329.84 which I made through my credit card immediately after paying this amount
                They told me that in order to get my dream job I have to avail one more service which is essential and is required otherwise all my payment will be non refundable so with lot of hesitation and imprehensions I made a payment of INR 9, 556.00, INR 5, 192.00 and INR 17, 167.00 more after paying the fifth payment they again convinced me that there is a payment link for 24, 779.00 that I need to do that this will be the final last payment at this moment I realize that I was coordinate trap
                At this moment I realise that I was caught in this trap but had no option and had already given more money the last time I just disconnected call and I just told them that I can't take it further so the
                Below is summary of my payments:
                1. INR 3, 001 for paid service of Shine
                2. INR 5, 329.84 for Job profile verification
                3. INR 9, 556.00 for
                4. INR 5, 192.00
                5. INR 17, 167.00
                In total I have paid INT 40, 245.84
                I am a service class employee and 40, 245.84 is a big amount for me I am already having a tough time in my current profile job so I really wish if you can help me get the full refund as a do not want any other services I am feeling duped and I hope you understand and help me in refunding the charges at earliest for which I'll be oblige

                Please refer below snip for details of transactions

                Desirable resolution -
                Help me get Refund.
                Jul 26, 2023
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2023
                Shine.com Customer Care's response
                Dear Sir,

                Refer to your discussion with the concern team, hope they had replied against your queries.

                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                Regards,
                Team Shine
                Dear Sir,

                The team is already in discussion with you regarding your concern.

                Regards,
                Team Shine
                Dear Sir,

                The team is already in discussion with you regarding your concern.

                Regards,
                Team Shine
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                  P
                  Priyakumarmathur
                  Jun 14, 2023
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                  Website: Shine.com

                  Hi team,

                  I have paid rs. 3292 for profile highlighting and resume booster, however, the services was quoted by sales person named Ashish and Pushpendra ([protected]). They have offered interview mentorship, profile correction and also said these are the final charges and I can use these services for lifetime. As soon as I paid a guy name Shiva called and asked for another 4600 rs. and something more.
                  I do not want your services. I want my money back. This was a scam and I do want to continue this.
                  I look forward to hearing from you soon.
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir/Ma'am,

                  Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                  Regards,
                  Team Shine
                  Hi Priya. Sorry to hear about it. Happened to me also 3 days ago.

                  Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

                  Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here: https://blog.knowbe4.com/a-widespread-multistage-investment-scam

                  This is not a scam message or anything. It's a proper campaign. Join it. Even if we get 30 voices against Shine it would be enough to bring it down. Power is in unity.
                  Hi All,

                  This is to bring your kind notice that this group does not belongs to shine. In case if any detail is misused then shine will not responsible.

                  Please join the group at your own risk.

                  Regards,
                  Team Shine
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                    Elaine Evans
                    Jun 14, 2023
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                    Please tell me how to return a order that did not look like what I ordered
                    Shine.com customer support has been notified about the posted complaint.
                    Dear Sir,

                    Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                    Regards,
                    Team Shine
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                      A
                      aakarsh24
                      Jun 13, 2023
                      Resolved
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                      Resolved

                      Dear Sir

                      This is to report a cyber crime - bullying and extortion.

                      On 12 June, 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account I would have to pay Rs.3000. I made the payment and was connected to a relationship manager the next day.

                      The relationship manager asked me to make a few more payments cumulatively worth more than Rs.90000 on incremental stages without revealing the full details of all the payments.

                      First I was asked to make a payment of Rs.5, 192 for educational verification.

                      Then I was asked to make a payment of Rs.9, 556 for company verification.

                      Then I was asked to make a payment of Rs. 15, 762 for Resume writing services where I asked whether there are more charges. The executive said no.

                      But then sent another request of Rs.24, 779 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

                      But here comes the shocker, finally the executive asked me to make the payment of Rs.36, 246 to make the profile live. And this is when I had it. I just didn't want the service at all. It doens't make sense.

                      I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until 36, 246 is paid.

                      So I was left in a limbo, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer. The executive was also abusive and refused to give full information.

                      Please look into this and help me get the refund. I am a poor person looking to get a job and through shine.com I have lost Rs.60, 000.
                      Jul 21, 2023
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 15, 2023
                      Shine.com Customer Care's response
                      Dear Sir,

                      We take customer satisfaction seriously and are glad to hear from you.

                      First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

                      We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

                      Regards,
                      Team Shine
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                        A
                        aakarsh24
                        Jun 13, 2023
                        Resolved
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                        Resolved

                        Address: 8, Jeevanbeema Nagar Main Rd, NAL Colony, Jeevan Bima Nagar, Bengaluru, Karnataka 560075

                        On 12 June, 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account I would have to pay Rs.3000. I made the payment and was connected to a relationship manager the next day.

                        The relationship manager asked me to make a few more payments cumulatively worth more than Rs.90000 on incremental stages without revealing the full details of all the payments.

                        First I was asked to make a payment of Rs.5, 192 for educational verification.

                        Then I was asked to make a payment of Rs.9, 556 for company verification.

                        Then I was asked to make a payment of Rs. 15, 762 for Resume writing services where I asked whether there are more charges. The executive said no.

                        But then sent another request of Rs.24, 779 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

                        But here comes the shocker, finally the executive asked me to make the payment of Rs.36, 246 to make the profile live. And this is when I had it. I just didn't want the service at all. It doens't make sense.

                        I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until 36, 246 is paid.

                        So I was left in a limbo, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer.
                        Jul 23, 2023
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2023
                        Shine.com Customer Care's response
                        Dear Sir,

                        Refer to your complaint, we request you to please share your registered details so that we can track the order and address your issues.

                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                        Regards,
                        Team Shine
                        Jun 17, 2023
                        Updated by aakarsh24
                        No satisfactory resolution has been taken on the complaint yet.
                        Verified Support
                        Jun 19, 2023
                        Shine.com Customer Care's response
                        Dear Aakarsh,

                        The response has been already shared with via email.

                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                        Regards,
                        Team Shine
                        Jun 19, 2023
                        Updated by aakarsh24
                        Dear Shine Team

                        I am not happy with the response. You activated my services despite me saying no. Your sales team is running a multi stage investment scam to achieve their goals. Please stop duping people.
                        Verified Support
                        Jun 19, 2023
                        Shine.com Customer Care's response
                        Dear Sir,

                        We have not done any scam. Even you had provide us the written consent for activation of the services which called approval.

                        Regards,
                        Team Shine
                        Jun 20, 2023
                        Updated by aakarsh24
                        Dear Shine Team

                        It is a multi stage investment scam :)

                        Please enlighten yourself about it if you don't know
                        Verified Support
                        Jun 20, 2023
                        Shine.com Customer Care's response
                        Dear Sir,

                        We have not done any scam. Even you had provide us the written consent for activation of the services which called approval.

                        Regards,
                        Team Shine
                        Dear Sir,

                        Refer to your complaint, we request you to please share your registered details so that we can track the order and address your issues.

                        Regards,
                        Team Shine
                        aakarsh24's [Complaint's author] reply, Jun 13, 2023
                        Please let me know what specific information do you want?

                        Email: [email protected]
                        Phone: 9932346540

                        Order ID: CP472377
                        Order ID: CP472375
                        Order ID: CP472374
                        Order ID: CP472373
                        Order ID: CP472318

                        And I have been charged multiple times. Please return back my money.
                        Please let me know what specific information do you want?

                        Email: [protected]@gmail.com
                        Phone: [protected]

                        Order ID: CP472377
                        Order ID: CP472375
                        Order ID: CP472374
                        Order ID: CP472373
                        Order ID: CP472318

                        And I have been charged multiple times. Please return back my money.
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                          G
                          Giyaa
                          Jun 13, 2023
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                          Website: www.shine.com

                          Shine.com will ask me money to get job
                          Step by step frap money like ask finish first step, second step, third step, like vary 2000, 7000, 2500 like ask, i too pay finally he cut all my calls .finally i received mail only...
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir,

                          Refer to your complaint, we would like to notify you that you had opted the service in 2021 and all the services has been expired as the validity of the service was completed.

                          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                          Regards,
                          Team Shine
                          Hi Giya. Sorry to hear about it. Happened to me also 3 days ago.

                          Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

                          Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here: https://blog.knowbe4.com/a-widespread-multistage-investment-scam

                          This is not a scam message or anything. It's a proper campaign. Join it. Even if we get 30 voices against Shine it would be enough to bring it down. Power is in unity.
                          Hi All,

                          This is to bring your kind notice that this group does not belongs to shine. In case if any detail is misused then shine will not responsible.

                          Please join the group at your own risk.

                          Regards,
                          Team Shine
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                            K
                            from Pune, Maharashtra
                            Jun 10, 2023
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                            Hi, recently one of your employee Umesh Kumar (Umesh.[protected]@shine.com) did a Fraud with me which made me to paid a service of Rs.23000. I don’t want your services but a refund immediately.
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir,

                            Refer to your complaint, our concern team tried to contact you but there was no response. We request you to please share the convenient time for the discussion.

                            Regards,
                            Team Shine
                            Hi Dipak. Sorry to hear about it. Happened to me also 3 days ago.

                            Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

                            Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here: https://blog.knowbe4.com/a-widespread-multistage-investment-scam

                            This is not a scam message or anything. It's a proper campaign. Join it. Even if we get 30 voices against Shine it would be enough to bring it down. Power is in unity.
                            Hi All,

                            This is to bring your kind notice that this group does not belongs to shine. In case if any detail is misused then shine will not responsible.

                            Please join the group at your own risk.

                            Regards,
                            Team Shine
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                              B
                              Balaji Nanadagopal
                              May 31, 2023
                              Feb 5, 2026
                              This thread was updated on Feb 5, 2026
                              Resolved
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                              Resolved

                              Today I got a call from Shine.com for premium services in job search. First they asked to pay me Rs.3292 (Proforma Invoice ID IN20230530_808590) as registration charge post which I informed that I will get an individual advisor who will guide me until I get shortlisted for a job.

                              Once this is done, I got a call at 4PM for further registration. Representative Shiva (+91 [protected]) introduced himself as Career advisor, called and took my resume, went through it and asked for further details like experience and other personal details.

                              After this intro session, he sent another payment request stating that is for "Education Verification Plus Package" and confirmed that this is the last payment I have to make to proceed with the registration process. Rs. 5192.00/- was charged (Proforma Invoice ID - IN20230530_808844)

                              Again in few minutes one more, "Career Assessment Test with Expert Counselling" (Proforma Invoice ID - IN20230530_808849) - Rs. 9557.00/-

                              At this time I was frustrated and started questioning him for these charged and requested what was the total amount I have to pay. He said that was the last one post that it will be the registration process. The irritating part was he was stating those as Investment and its peanuts compared to what I will get back.

                              Post this the next level of payment again started, this is the point where I was burst and asked what is the total pending to activate the account, still the same old story,

                              4. Senior Level Resume Writing Services - Rs. 15987.00/- (Proforma Invoice ID - IN20230530_808887)
                              5. Jobs on the Move: 180 Days - Rs. 24779.00/- (Proforma Invoice ID - IN20230530_808890)

                              During these last 2 payments I constantly checked whether those are last payment and he assured that those are the last set of payments post which he again said there is one last payment, that is the point where I got frustrated and cut the call.

                              Total Sales:

                              1. Rs.3292 (Proforma Invoice ID IN20230530_808590) as registration charge
                              2. Rs. 5192.00/- was charged (Proforma Invoice ID - IN20230530_808844) as Education Verification Plus Package
                              3. Rs. 9557.00/- Career Assessment Test with Expert Counselling" (Proforma Invoice ID - IN20230530_808849)
                              4. Rs. 15987.00/- Senior Level Resume Writing Services - (Proforma Invoice ID - IN20230530_808887)
                              5. Rs. 24779.00/- Jobs on the Move: 180 Days - (Proforma Invoice ID - IN20230530_808890)

                              A person who is looking for a job changes has to pay so much? All these were not requested by me and it was informed that these are mandatory for me to get the premium service. Also he said it was for life time and when I cross checked, most of the items are just for 180 days max.

                              I told the sales man clearly that I am not in urgency for job change but he kept insisting that the INVESTMENT is PEANUT.

                              Kindly revert all these charges immediately and I can see all these are listed in my profile which I absolutely dint ask for. This is not the right approach to sell a product.

                              I cross checked many consumer forum and all of them faced the same problem. To your notice, the entire sale happened in an hour.
                              Jul 15, 2023
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 01, 2023
                              Shine.com Customer Care's response
                              Dear Sir,

                              Greetings from shine learning.

                              This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services.

                              We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition are mentioned.

                              In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. You can select any of the service from our website within the same amount which you had paid to us.

                              If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
                              Jun 05, 2023
                              Updated by Balaji Nanadagopal
                              I still dont understand how this is an ethical selling? If you have a recording of the sale call, please hear through it. "Uninstall the app -> Do this investment -> next this and its the last. All of these investments are peanuts compared to what you going to get". These are not a good sign for sales. If a sales team said that the total package is Rs.1 lakh with the benefits, I would have taken time, read through it and bought if it was the need of the hour. Not like forcefully selling. Now I an requested to swap to any other services for same value?

                              I would like the service called "Refund"
                              Verified Support
                              Jun 08, 2023
                              Shine.com Customer Care's response
                              Dear Sir,

                              Refer to your compliant, this is to notify you that we have already communicated to you that In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. You can select any of the service from our website within the same amount which you had paid to us.

                              Regards,
                              Team Shine
                              Jun 09, 2023
                              Updated by Balaji Nanadagopal
                              If that is the only option, can you provide the steps to do that?
                              Verified Support
                              Jun 09, 2023
                              Shine.com Customer Care's response
                              Dear Sir,

                              This is the only option we can provide you.

                              Regards,
                              Team Shine
                              Jun 09, 2023
                              Updated by Balaji Nanadagopal
                              I understand that the only option, but what is the steps I have to follow? Can you move the payments to MyWallet so that I can redeem with other courses which best suits me? I need time to choose the course.
                              Verified Support
                              Jun 13, 2023
                              Shine.com Customer Care's response
                              Dear Sir,

                              Refer to your concern, the same has been shared with the concern team, they will contact you and assist you regarding the courses.

                              Regards,
                              Team Shine
                              It's fake site, already taken money but not responsible for any money.
                              shashi ranjan77's reply, Jul 22, 2023
                              Shruti, Please join our group, so we file complain jointly
                              Fraud ! Fraud! Fraud!
                              I registered complaint in cyber cell, wait and watch . You don't know about my relations, within 2 day i will take my refund from you. It's challange, i have 13 mamber .
                              Hi Dhananjay. Sorry to hear about it. Happened to me also 3 days ago.

                              Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

                              Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here: https://blog.knowbe4.com/a-widespread-multistage-investment-scam

                              This is not a scam message or anything. It's a proper campaign. Join it. Even if we get 30 voices against Shine it would be enough to bring it down. Power is in unity.
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
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                                ccnibo
                                May 29, 2023
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                                Look like fraud call on name of shine.com from number +[protected].
                                Sign for fraud
                                1. Call is not recorded.
                                2. Person do not speak his name clearly.
                                3. They want people to pay money ASAP.
                                4. Spoke person is arrogant and lack etiquettes.
                                5. Person forces you to do transaction without having all details written or email.

                                This look like fraud.

                                Irrespective of I am telling that I am busy, person tried to call multiple times, voice of person appears like threatening.
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir,

                                Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                                Regards,
                                Team Shine
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                                  R
                                  rajishree
                                  from chennai, Tamil Nadu
                                  May 27, 2023
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                                  Address: chennai

                                  22/05/2023, I get a call from the glassdoor.com, They said your cv is shortlisted by bank and IT sector, and select the IT, after they call me back, said you are selected by wipro company after that they asked document like, passport size photo etc.., I sent the document, after they ask money for registration fees, and i paid Rs 1850, after they send email to attend the aptitude test, and the next day i had a telephonic interview by the hr i selected after they asked verification fees Rs.6500 and i paid only Rs.5000 in this mid of the payment i want to know that this is scam or real to pay the balance payment
                                  Shine.com customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                                  Regards,
                                  Team Shine
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                                    S
                                    Shridharspa
                                    May 25, 2023
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                                    Shine people called me and said assuring for job and took 45000 in 5 transactions
                                    Shine.com customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                                    Regards,
                                    Team Shine
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                                      N
                                      Nardev Singh69
                                      from Delhi, Delhi
                                      May 24, 2023
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                                      Address: B-57/ UG-3,Dilshad Colony, Delhi - 110095
                                      Website: shine.com

                                      Dear Sir
                                      Shine.com taken wrongly payment of Rs 3292 and Rs 6838 from me. When I make Rs 3292 payment the company executive said this is final payment for services after that Kuldeep (Mobile no [protected]) called me and speak with me half an hour and ask for Rs. 6838 payment when I did this payment he again asked for more payment i.e Rs 9675. My request you to please refund my Rs 3292 payment and Rs 6838 payment ASAP.

                                      Regards
                                      Nardev Singh
                                      Shine.com customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                                      Regards,
                                      Team Shine
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                                        SandeepRana29
                                        May 17, 2023
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                                        I get a call from the representative of shine.Com that they will provide premium services and there will be some charge for it. I have made the payment. But after that their other employee's call comes and seeing the wrong information they charge me 2 times that this will be the last payment. But after that 3rd time again mail the payment. And when asked about refund, they refuse by telling the policy. While he had not told about any such policy earlier.
                                        Shine.com customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Refer to your concern, our team had already replied to your all queries via email.

                                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                                        Regards,
                                        Team Shine
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                                        1 other people found this review helpful
                                        1 found this helpful
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