Shine.com Complaints & Reviews

Hello, I am vicky chopra from Panipat. I was looking for a job change. i checked on shine.com. i made an account and i recieved call from shine team same day. they said you will get job calls if you register our service and they said to make a payment of 3292rs. i made payment and after sometimes i recieved one more call. they said to make a payment of 8295 for interview calls. i made the payment. next day they said to make payment for 12010 for resume and some other skills. i made that payment too. now they are saying to make 20000+ gst. now i denied to make payment. now they are saying you wont be able to recieve any calls for interviews.
my registered email is [protected]@gmail.com

I registered on shine.com for jobs. I got a call from shine.com and they said to make a payment 3292 rs. They said to make only 3292 rs and you will get job alerts. after that they said you have to make payment 8295 rs after that you will get job updates. i make the same payment. after that they called and said to make payment 12010 rs. i made payment. still i am not getting any jobs refernce and updates. i wiant to make awareness the public and job searchers

Sir,
I have used paid service of shine.com at the time of registration Mr.ankit said me that we support you for resume making, provide interviews & provide. A relationship manager.near about 1month 15 days passed not support given from your side plz look into the matter and support us or this service is totally fraud

To take amount by fraud
Dear Sir/ma'am
One lady call me to take job services and asked amount 3292
Which i made on dated 4th march on Saturday again on person called me and said i am your personal manager who will take care of your profile and demand to pay 8328 rupees when i made this amount again he demand 1400 which i didn't pay
So i requested you pl stop my services and enable me to take my amount back of Rupees 11531/- and take necessary action against them.
Thank
Regards
[protected]@gmail.com

They deducted my amount by misleading in different courses and not giving my amount back.

I received a call on 3rd March 2023 from Shine.com for application booster services for which I paid Rs.3, 657/-, subsequently, Mr. Shiva Pratap asked me to pay Rs.5, 192/- guaranteeing to get a Sr. level job within 20 working days. However, he did not mention the total cost which should have been stated at the beginning of the first payment. He kept asking me to pay additional different amounts which totaled up to Rs.91, 732/-.
Mr.Pratap...

Dear Sir/ma'am
One lady call me to take job services and asked amount 9200/-
Which i made on dated 25th February on Monday again on person called me and said i am your personal manager who will take care of your profile and demand to pay 16924 rupees when i made this amount again he demand 24000 which i didn't pay
So i requested you pl stop my services and enable me to take my amount back of Rupees 26124/- and take necessary action against them

With best regards
Hasan Saboor
[protected]
hasan.[protected]@gmail.com

Dear Team,

I have purchased the 1st Service on 17th Feb 2023 informed by agent that one of the representative will assist you to activate the service.

After that I have got a call saying that the service activation will take an 40-45 min. And also available on call with Laptop saying that all the information regarding your career will be taking and then they will assist for the services.

In that call, I have given all the information about me and my past career. Post that he given that without they forced me to take two more services after that he was forcing me take more services. Then I realised that they are just selling all the services.

After that I stopped all the things and asked on same day that I do not want any services from Shine.com and make the services to me.

Below are the three transactions:

1.
Transaction ID IN20230216_765120_170244
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 3657.00
Address
City
Description


2.

Transaction ID IN20230216_765190_183935
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 6478.00
Address
City
Description

3.
Transaction ID IN20230216_765193_184149
Name Mr. Bipin
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 8495.00
Address
City
Description

Below are the communication I have received:

Dear Madam,

As I mentioned in my earlier email and today's call, please Do Not activate any services. Besides 1st Service of Rs. 3675, all other services are sold forcefully, showing those are mandatory services. Even after that saying that other services were trying to push me then, only I came to the conclusion that Shine.com is not offering the service which I have purchased, rather than that they are pushing different services and that to mandatory (if you will not buy that the already purchased services will not get activated).

Again I am requesting please do not activate any services forcefully. If you activate any of the services, it will be without my consent. I have emailed to cancel all the orders and refund them on the same date before activating any services with the subject "Cancel and Refund" to [protected]@shine.com, [protected]@shine.com, s.[protected]@shine.com.

And please do not change the trail email for further communication.

thanks & regards,
Bipin Kumar
+91 [protected]

On Saturday, February 18, 2023 at 11:37:54 AM GMT+5:30, ruby.[protected]@shine.com wrote:

Dear Sir,


Thank you for availing of services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

As discussed over the call about the service, your service will be activated with in 24 hrs as we have already mention, team has given you proposal and you have accepted the proposal so utilized the service and take maximum benefit on the service.

Thanks and Regards,
Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

Please do not process any service. I have made below three payments.

Cancel all the services.

So, please make the refund of all the amount, i.e Rs. 3657 + Rs. 8495 + Rs. 6478 = Rs. 18630.

1.
Transaction ID IN20230216_765120_170244
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 3657.00
Address
City
Description


2.

Transaction ID IN20230216_765190_183935
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 6478.00
Address
City
Description

3.
Transaction ID IN20230216_765193_184149
Name Mr. Bipin
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 8495.00
Address
City
Description

thanks & regards,
Bipin Kumar
+91 [protected]

bipin.[protected]@aol.com
To:
ruby.[protected]@shine.com
Cc:
[protected]@shine.com

Mon, Feb 20 at 2:19 PM

Dear Madam,

Thank you for your email.

Firstly, I would like to clarify that I Do Not Want any service from your company.

So, Kindly do not force any service on me. And If you are activating any service for me, then it will be forceful activation.

Secondly, I had to go to your call, and I answered the call and discussed this matter. So, please correct your words. Moreover, I have already mentioned in the email my request for the services and payments.

Could you tell me why you always change the subject line and forcefully activate the services?

I have clearly mentioned in the trail mail regarding the payments and services.

I have emailed to cancel all the orders and refund them on the same date before activating any services with the subject "Cancel and Refund" to [protected]@shine.com, [protected]@shine.com, s.[protected]@shine.com.

Kindly process the cancellation of all the orders and make the refund.

Thanks & regards,

Bipin Kumar

[protected]

From: ruby.[protected]@shine.com
Date: Monday, 20 February 2023 at 10:44 AM
To: Bipin Kumar
Cc: [protected]@shine.com
Subject: Shine learning process verification call: Final reminder

Shine learning process verification call: Final reminder

Dear Sir/Ma'am,

Thank you for availing of services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

With reference to your services, we again tried to contact you to confirm the services purchased by you and to explain the overall process of the services but the call was unanswered, and we have a turnaround time to initiate the services.

Hence, we are going to process your services.

In the overall process, we will be increasing the visibility and probability of your profile to get shortlisted by the recruiters and consultants, however, there is no job and interview guarantee.

If you get any call regarding payment refund don't entertain those calls those could be fraud calls Shine doesn't have any payment refund policy.

- Urge you to share your resume on [protected]@shine.com to process your services as without the same we will be unable to work on your services properly.

You have enrolled in the below services of shine learning.

Thanks and Regards,

Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

Dear Madam,

Could you share me the policy?

Anyhow, I am not going to activate any of your services.

thanks & regards,
Bipin Kumar
+91 [protected]

On Monday, February 20, 2023 at 05:01:27 PM GMT+5:30, ruby.[protected]@shine.com wrote:

Dear Sir,

As we have mentioned there is no any refund policy before activation or after activation so we would request you kindly take the maximum benefit of the service.

Thanks and Regards,
Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

Shine Learning is India’s largest professional courses and career skills portal. Launched by Shine.com, Shine Learning has a vision to up-skill the Indian talent pool to adapt to the changing job market. Our services have helped many customers over the years. We do not guarantee any interview calls or assure any job offers with any of our services.You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of Shine.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website Shine.com. We have no refund policy. We also recommend that you visit Privacy Policy, Security Advise, Disclaimer and Terms and Conditions for further details.

From: Bipin Kumar
Sent: 20 February 2023 16:46
To: Ruby Tiwari ( BPO - Noida C-164 )
Cc: SHINE RESUME
Subject: Re: Shine learning process verification call: Final reminder

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Madam,

I have already mentioned that I "Do Not Want" to avail of your services. Also, I let you know, No-one mentioned this "No refund policy" to me before selling the service.

And, as per as your call is concerned, today I have got only one call, and I have answered and talked to you.

How it could be possible, that before the service starts, the money can not be refunded?

So, Kindly process the cancellation and refund.

thanks & regards,

Bipin Kumar
+91 [protected]

On Monday, February 20, 2023 at 04:30:46 PM GMT+5:30, ruby.[protected]@shine.com wrote:

Dear Sir,

Greetings of the day
Refer to the mail, we are trying to connect with you but you are not responding the call hence request you kindly share the convenient time, so we can connect with you, as we have mentioned there is no any refund policy so we would request you kindly take the maximum benefit of the service.

Thanks and Regards,
Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

On 16 feb23 i received a call and misguided and gave false commitment to pay 2005 for profile highlighter. I dont need service. Kindly refund

Somebody take my profile from your website and they miss use and gaining money, and they are calling and asking for canada or australia job, then pay 3000 like, Please verify before taking profile by employeer

I am sick and tired of the calls and harassment of calls and multiple emails from shine.com regarding activation of learning platforms and I don't know what. This company has made a joke out o[censored]s and I don't know what the concerned team is doing. Really really disappointed. I will keep on posting it until it is resolved. Shine.com is a big fraud company. Must arrest the owner of this company.

Sir I Vinod ghawate face with problem from last 3 days, I m a candidate looking for job so i post my details & resume in shine.com so i received a call from one of shine recruiter his name Abhishek Mondal his contact no [protected] so i followed his instructions and i don't no about its fake recruiting so he asked first 2500/rs for registration and he said he give me a job in cognizant with package 4.5LPA but one condition he told its a internal hiring terms please don't discuss with anyone before u will get hard copy offer letter so i said ok he sheduled 1st round i received call from this number [protected] he also asked 5800/rs for security deposit i paid 2800, and after interview pay 3000rps and received appointment letter and after 4hours he sheduled 2nd round he also asked 8500/rs again but i not paid till he asking me again and again for 2nd round total i lost my money 8300/rs I want to refund it please help me to refund my money what I do please tell I have all proofs of emails calls and chating and online pay proofs please I share same screenshots please help and trust about shine.com facilities thankful to u

Sir I Vinod ghawate face with problem from last 3 days, I m a candidate looking for job so i post my details & resume in shine.com so i received a call from one of shine recruiter his name Abhishek Mondal his contact no [protected] so i followed his instructions and i don't no about its fake recruiting so he asked first 2500/rs for registration and he said he give me a job in cognizant with package 4.5LPA but one condition he told its a internal hiring terms please don't discuss with anyone before u will get hard copy offer letter so i said ok he sheduled 1st round i received call from this number [protected] he also asked 5800/rs for security deposit i paid 2800, 3000rps received appointment letter and 48hours he sheduled 2nd round he also asked 8500/rs again but i not paid till he asking me again and again for 2nd round total i lost my money 8300/rs I want to refund it please help me to refund my money what I do please tell I have all proofs

Hi team,

On 9th February i have recieved a call from shine.com and was offered few job opportunities, online certification and gave me job assurance in top companies by relationship manager named ROHIT. Accordingly I have paid rupees 1, 30, 000/-. After payment is done I have received few confirmations through mails. Relationship manager said that I will recieve call from shine.com for further next process and will explain me the details. I have waited for whole day but didn't received any call from them. When I tried to contact them through customer support, calls are not getting connected. After that I have checked on internet about shine.com fraud cases. Please help me to get my money refunded. I am from very poor family. Please help me.

On 19 January 2023, I purchased their Resume Booster and Application
highlighter assistance worth Rs. 3656.82 /-. After that, I was getting calls from
Shine.com continuously on my mobile. On 21st January I received a call from Mr. R.K
Sahu employee of Shine.com. He was telling me that your resume is so weak. you
have to make your resume professional so that you get the desired job easily. He said
that...

I paid the amount of 3657+8337+5800+10137+29498 but still shine need more amount 44840 to finish the service. I didn't get any service from you so revert my amount back

A representative from Shine.com named Rohit called and promised to get a job abroad with nominal registration fee, later started demanding more money within minutes of paying the fee saying that the profile is to be created. After making 4 payments of 20k INR he said this will ne last payment and again in a minute demanded to pay 36k saying if you don't pay this then we cannot offer any assistance. I have registered a complaint by sending an email to the shine.com team and have informed to refund all the funds as I don't wish to receive any service. If the funds are not refunded then will file a lawsuit against shine.com and zairus master

In reference to the complain lodged before.

Attached are my receipts.

They have taken 18, 040 INR and harassed on call saying that they payment should be collected on call.

Regards,

Pritam Acharya

Dear Sir,

The numbers are active:
+91-[protected] was active on whats app too now inactive named Aditya
+91-[protected] lead generator Suraj and Manager Shiva

These are gangs from website www.shine.com
They are using the brand name of shine learning portfolio and asking for money and frauding. They are active today as they have taken already the amount and and expecting some more.

Attached are invoice and receipts. They keep calling for more money saying this is for senior post job as I had posted online for job requirement. I had called cyber crime department and took in conference too they hung up.

They should be legally punished and also penalized so that no one can cheat in the name of learning and placement platform.

My request is refund and compensation for harassment on call.

Regards,
Pritam Acharya

Dear Shine team,

I got a call from Shine.com on 28th Jan related to paid premium services and i acknowledged considering by current condition for requirement of job and paid around 3k, as the executive told me that my services will be activated and I'll get a call from relationship manager.
Later on same day I got a call from Relationship Manager, i was shocked when he was Started asking for additional money pertaining to resume building, educational courses, profile highlights etc etc, there was no clear cut figure told to me and he went on sending the invoices and finally I ended up paying 1.5 lac, as the RM was continuously forcing to pay and was telling i can't go back and cancel the services which i already paid .
I have realised about shine.com after multiple reviews and I also i have multiple personal issues, with the amount being too huge, request you to kindly refund my amount. I ok to continue the services of only highlighter and not other services, please help me out.

I called your team who coordinated for the process they are very adamant and directly denying for refund and also they have Changed the sentences compared to what they told during registration. RM had told there are vacancies in lot of top companies and they will ensure I'm getting placed in that, but after paying huge amount they are saying it depends on jobs what i appy in portal and shine will only highlights our profile. I don't understand this, I'm willing to opt out as i see there is some unforeseen situation always created by your team.

Please help