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Shine.com Complaints & Reviews

3.9
Updated: May 11, 2026
Complaints 4467
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Shine.com reviews & complaints page 24

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S
Sylvester sequeira
Oct 31, 2022
Resolved
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Resolved

Address: Santa cruz, Flat no. T-1, maccado apt, behind metro bar

I got a call from shine representative asking whether i am looking for a job. She then connected me to a senior who's name happens to Nitin. He told me i need to pay 4577 for registering which i did. Later, he connected me to a person who was supposed to be my profile handler and she the. Said my education, experience need to be verified after which a presentation needs to be prepared which would be shared with overseas recruiter. She then mailed me saying that i need to pay more 5192. So I told her I was not informed about the same she said it's for education varification. I told her that i will not pay anything more then this she said i dont need to so i payed 5192/-. She said education varification done and the. She said experience needs to be verified for which she sent me another mail invoice saying that i need to pay more 8300/-
I was angry as she had mentioned that i need not pay more. I questioned her asking why are the details not given to the clients in advance? For which she replied accounts people have to generate it at the same time. I once again asked her "Do I need to spend more after this payment" she said no this is last and the profile would be completed. I payed the amount 8300/- and she said the profile is complete. A minute later she sends another mail invoice saying that i need to pay 14000/- for the preparation of presentation. I was absolutely furious about the same. I told her I am not interested and i need my money back. I then called Nitin and asked him that why aren't you giving the breakout of the cost incurred at every step to the client? He said we can't do that. I know it was my mistake to trust "Shine" and i dont know whether i will get my money back. But I want to highlight that Shine job portal is fooling and looting people. Kindly take this complaint into the account
Dec 4, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2022
Shine.com Customer Care's response
Dear Sir/Ma'am,

Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine
Dear Sir,

Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine
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    CS Meghana
    Oct 26, 2022
    Resolved
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    Resolved

    My name is Meghana balgi. Actually i had received call from Sine.com and they told me to pay Rs.2, 005 and they will help me to get job and i made the payment and further he told me one person from shine will call and explain me about further details. Today that person had called me and firstly he told in this service you will get linkdin references and your resume will be checked by our experts and they will teach me interview skills and for that i need to make payment and he sent me a mail and in that i made a payment of RS.8, 436 and within 3 minutes he sent me another link and told me to pay Rs.14, 000 . Then i said i cant make further payments because u have not mentioned in conversation about amounts and he is telling no i have to 14000 after that only they can work on my profile. So i told i want all my amount refund and he is telling sorry that is against my companies policy . So i told u should mention the same before neither in mail or in conversation u said this money is not refundable and now u cant tell you cant get refund. My Transaction ID is IN20221026_719860_130441 for Rs 8, 436 and N20221022_719475_110244 for Rs. 2, 005. I received the mail from s.[protected]@shine.com Id.
    Nov 28, 2022
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 27, 2022
    Shine.com Customer Care's response
    Dear Ma'am,

    We hereby acknowledge receipt of the email you have submitted.

    We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

    Thanking you and assuring you of our best services at all times.

    Regards,
    Team Shine
    Dear Ma'am,

    We hereby acknowledge receipt of the email you have submitted.

    We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

    Thanking you and assuring you of our best services at all times.

    Regards,
    Team Shine
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      Immy7895
      from Meerut, Uttar Pradesh
      Oct 25, 2022
      Resolved
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      Resolved

      Hello,
      I had received a call from one of your associates Garima Singh (Mob No -[protected]) for the role of Branch Operations Manager in Kotak Mahindra Bank. My Interview was done by Anurag Madan ( Mob No-[protected]) who was from Kotak bank wherein I was required to pay Rs 12500/- which was said to be refundable amount when I meet the Kotak Mahindra officers for a Group Discussion. The Group Discussion did not take place.
      My Group Discussion was said to be on December 13th 2021 and Joining was said to be on 15th December 2021. Then again I received a call from Anurag asking for a Bond Amount of 21800/-
      Then Again another mail asking for 30000/- for training amount and 32500/- for Laptop. They asked me to expect the courier for the same.
      After that I was informed that instead of the 15th of December 2021 I will be joining on the 17th of January 2022.
      Now even after repeated calls to Garima Singh ([protected]) from shine career placement I have not received any update for the same.
      Neither Miss Garima Singh of Shine nor Mr Anurag Madan of Kotak Mahindra Bank are responding to my mails and Calls.
      All this money was sent to Sunrise Enterprises
      Name- Sun Enterprise (Company Account)
      A/C No.- [protected]
      IFSC Code- MAHB0001882
      Bank- Bank Of Maharashtra
      Along with all this amount I have also sent my Aadhar copies and my educational documents.
      Kindly help me out in this matter asap as I only went through this process because it
      Nov 26, 2022
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 26, 2022
      Shine.com Customer Care's response
      Dear Sir,

      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

      Regards,
      Team Shine
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        H
        https://www.linkedin.com/in/dhrubajyoti0
        Oct 21, 2022
        Resolved
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        Resolved

        Address: Sonia (Maharastra)

        19th October at 16.40 p.m Sonia Call me and told me she was from Shine.com.She told me to register the form(which was sent my whats app no) & to pay Rs 10, after payment she will arrange my job interview schedule.But unfortunately, she was debited my State Bank account of Rs 24, 900 that was not expected. Please refund my money Rs.24, 900 as soon as possible.

        Complaint against- Sonia (Whats app no-[protected], [protected])

        Please resolve my issue.
        Dhrubajyoti Saha( [protected])
        Nov 27, 2022
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 26, 2022
        Shine.com Customer Care's response
        Dear Sir,

        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

        Regards,
        Team Shine
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          K
          Krupa Dave
          Oct 21, 2022
          Resolved
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          Address: Nr. State Bank of India, Jambusar-392150
          Website: Shine. Com

          Shine. Com is a cheat. They told ne that they would give me job at tata consultancy but i have to pay 1500/- then they ask me for verification money of 5500/- then they charge 18% GST on it. After that they ask 10500/- for employment id then they charge 18% Gst then I said I want my money back so they asked me to pay 20380/- for refund . I paid 44228/- total and ask for my refund so they ask me to pay 29500/- further for emergency payment i said now I can't paid money so they said then I will not get my money. Please help me to get my money back
          Dec 2, 2022
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 26, 2022
          Shine.com Customer Care's response
          Dear Sir,

          Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

          Regards,
          Team Shine
          Here the number of employees
          Mr. Rajiv - +[protected]
          Neha - ‪+[protected]‬
          Laxmi Ahirwaar - [protected]
          Email id - shinejobrecruiter.[protected]@gmail.com

          Please help me to get my refund
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            M
            marian01
            Oct 20, 2022
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            Address: 6716 Swain Avenue
            Website: Symesaee

            I ordered an outfit from Symesaee around the end of September paid extra shipping charge for faster delivery was paid on 10/02/2022 the outfit never arrived item # xhjn[protected] i do not need it now the wedding was on 10/16/2022. Would like my refund back. 3 piece v neck sequine pant suit grey color. Thank you. Rebecca Suliman
            Shine.com customer support has been notified about the posted complaint.
            Dear Sir/Ma'am,

            This is to inform you that the information you provided to us does not belong to shine learning. Please notify the appropriate department about your concern.

            Regards,
            Team Shine
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              T
              Oct 17, 2022
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              Cheated and charged 1.2lakhs
              Told that service cost was 4700 but charged more than one lakh
              Shine.com customer support has been notified about the posted complaint.
              Dear Sir,

              Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

              Regards,
              Team Shine
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                R
                rajiv gonnade
                Oct 7, 2022
                Resolved
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                Resolved

                Address: Nagpur
                Website: Shine.com

                I got a call from shine.com and told me to register for job opportunities, i tried the registration and submitt the payment of 100rs and subitted the otp then i got a msg 20000 is deducted from my account. I have checked that it was showing shine.com page.
                Nov 10, 2022
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 10, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                Regards,
                Team Shine
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                  J
                  Jay4
                  Oct 5, 2022
                  Resolved
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                  Resolved

                  One of your representative has called me and abusing me since morning. His name is Avinash Avasthi. And his phone no. Is [protected].
                  Horrible customer service you have.
                  This man asked me to submit an application which he says takes 5 min but since I was in office I told him that I will do it. And instantly he started abusing me like anything.
                  I will not tolerate this kind of behavior. What kind of people you hire? Uncultured and Uncivilized.
                  I want you to take this seriously and take further with higher management.
                  Nov 7, 2022
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 06, 2022
                  Shine.com Customer Care's response
                  Dear Sir,

                  Refer to your complaint, we are unable to track the order with the help of your name. We request you to please share the registered details so that we can track the order and address your issue.

                  Regards,
                  Team Shine
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                    S
                    Swapnil Bisen
                    Oct 2, 2022
                    Resolved
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                    Resolved

                    Respected sir/Madam,

                    This is to bring to notice today dated 01.10.22 fraud transaction (30, 000 Rs.) has happened with my credit card.
                    Today, I got a call from shine.com for job assistance (from mobile. no. +91 [protected] from Delhi)
                    Shine.com website offered me package of Rs.10 for job assistance and resume viewing.
                    I made transaction of Rs.10 using axis bank credit xxxx6021, 3 times as OTP shared failed.

                    But received mail receipt for transaction showed transaction of 10108.56 rs. 3 times .

                    I request you to please stop three transactions .

                    Following are the details of transactions:-
                    Accelyst Solutions- REF#[protected], 108.56 RS.)
                    FREECHRNT 098271 - REF#[protected], 108.56 RS.)
                    FREECHRNT 029697 - REF#[protected], 108.56 RS.)
                    Transaction details attached with the mail.

                    Sir, I request you, please take prompt action to stop this transaction as I am most valuable customer of Axis bank.

                    Thanks & Regards,

                    Swapnil R. Bisen
                    [protected] (Registered Mobile No.)
                    Nov 4, 2022
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2022
                    Shine.com Customer Care's response
                    Dear Sir,

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                    Regards,
                    Team Shine
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                      M
                      meetshaah
                      from Mumbai, Maharashtra
                      Sep 30, 2022
                      Resolved
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                      Resolved

                      Hello,

                      I had received a call from Shine, & the sales guy said that they will help me get the best Possible Job in the Market based on my skiils. For that I need to pay for the Premium Service & get my Resume Boosted. I paid the Amount on 29th-Septmber 2022. Next day I receive a Call from one of their representatives. He took my details & said that I need to pay for 2 services i, e. Education Plus Package & Company Plus Package. As per the representative, I needed to pay for these services so that they can Verify all of Documents which was something not disclosed during the first call.

                      I need my refund.
                      Nov 11, 2022
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Oct 02, 2022
                      Updated by meetshaah
                      I have received an email from one of the Shine Employees, saying that since I did not answer the phone, they are processing the service request.

                      Verified Support
                      Oct 03, 2022
                      Shine.com Customer Care's response
                      Dear Sir,

                      We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.

                      The same has been shared with the concern team member, they will get back to you shortly.

                      Regards,
                      Team Shine
                      Oct 06, 2022
                      Updated by meetshaah
                      Hello team,

                      Awaiting your response. I need my refund. I haven't started using your services yet. Please humble request to refund the entire amount. I do not wish to use your services.

                      Regards,
                      Meet Shah.
                      Verified Support
                      Oct 07, 2022
                      Shine.com Customer Care's response
                      Dear Sir,

                      Refer to your complaint, we would like to notify you that the services has been activated on time without any delay.

                      But if you are looking for the refund then please share the plausible reason for the same.

                      Regards,
                      Team Shine
                      Oct 07, 2022
                      Updated by meetshaah
                      Hello Team,

                      I was not informed about the additional charges that I would have to pay to get my Education Verification & Employment Verification & any other additional charges to get my Resume Prepared. This wasn't disclosed to me on the call or the Email.

                      As an Employment Recruiting Portal, you are responsible for sharing these details via email. All your team did was ask me to Pay for the Paid service & the Shine Team will help me get Employment.

                      Next thing I get a Performa Invoice by Email with the Amount to be paid. No documentation is shared with me for how the service would work or what additional charges I need to pay or what is that I will be learning from the Shine Team.

                      No Document. This is a very clear case of poor Disclosure & Documentation from your end. How is anyone supposed to know based on call what Shine Paid Service is all About, what the paid service includes or what the Shine Team helps us do? Nothing is shared with me by email.

                      I need my refund; I want my account closed on Shine & all of my details deleted on Shine. I do not trust, Shine.com & nor will I recommend this portal to anyone.

                      I hope this is enough cause for you to refund the amount. Also, please do not stretch this any further.

                      Awaiting your response.

                      Regards,
                      Meet Shah.
                      Verified Support
                      Oct 10, 2022
                      Shine.com Customer Care's response
                      Dear Sir,

                      You are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.

                      Regards,
                      Team Shine
                      Oct 10, 2022
                      Updated by meetshaah
                      Hello Team,

                      I am waiting for my refund. Please stop wasting precious time.

                      Regards,
                      Meet Shah.
                      Verified Support
                      Oct 11, 2022
                      Shine.com Customer Care's response
                      Dear Meet,

                      We would like to notify you that the services has been already activated without any delay. So refund cannot be processed.

                      Regards,
                      Team Shine
                      Is this resolved? Bcz I also got same call nd made 1.5lakh payment
                      Is it a fraud service?
                      This people are cheating intentionally and they challenged nothing will happen nothing will happen if you make case like that. i have recordings we will put case on this. when i am asking them why you people are with our feelings they said we agreed like that i have posted all records to them i am awaiting for there reply. if you have any audio records we can put a case. my number [protected]
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                        Akshay Karale
                        Sep 29, 2022
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                        I need my Account deleted from Shine.com and all my data removed.
                        Receiving too many calls from people who are asking money for jobs.
                        This started as soon as I signed up on Shine.com.

                        I am using Naukri from almost 6 months before I installed Shine app. Never faced this problem with Naukri app.
                        Shine.com customer support has been notified about the posted complaint.
                        Dear Candidate,

                        Greetings from Shine.com

                        You can make your profile inactive, please follow the steps below- and make sure you login through your laptop or PC.

                        1) Log in to your Shine.com account.

                        2) Go to Account Settings. You can use this link to go directly in account settings https://www.shine.com/myshine/accountsettings/

                        3) Under Privacy Status and Email Subscription status, edit your ‘privacy status’ and email subscription status.

                        Please note it will take two (2) working days to come to effect.


                        Regards
                        Team Shine
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                          Pranjal 1Jain
                          Sep 29, 2022
                          Resolved
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                          Resolved

                          I have paid Rs 3292 on Sept 22, 2022. Later to which they asked for paying Rs 8000+GST for availing services. This additional charges were neither informed nor mentioned in mail. Declining payment no post further call / service received. Kindly initiate refund of Rs. ₹ 3292/- .
                          Oct 31, 2022
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2022
                          Shine.com Customer Care's response
                          Dear Sir,

                          Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                          Regards,
                          Team Shine
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                            H
                            Harish Kodanda
                            Sep 26, 2022
                            Resolved
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                            Resolved

                            Address: Delhi

                            Iam harish, recently rahul sharma from shine called me and he said there is a post in tech mahindra and my resume got short listed so for further he took 6k from me and I have losted my money
                            Oct 27, 2022
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2022
                            Shine.com Customer Care's response
                            Dear Sir,

                            Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                            Regards,
                            Team Shine
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                              JitendraM Patil
                              from Ahmedabad, Gujarat
                              Sep 25, 2022
                              Resolved
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                              Resolved

                              Address: Haryana

                              Cancel My Subscription which I have not used and Initiate Refund.

                              On 20th Sept' 22, I got a call from an executive Mr Vivek from shine.com (HT Media Group ) for paid services and I paid Rs 3292/- ( Tr Id IN20220920_708159_150402) and the executive said that I will get a call from senior manager for more update . And I got a call on 20th sept’2022 evening from Mr Suraj and they extracted Rs 5192/- (IN20220920_[protected]_[protected]) (for Education Verification Plus Package) further they extracted Rs 9556/- (IN20220920_[protected]_[protected]) for Job Profile Verification Plus Package.
                              Afterword they were trying to extract Rs 16309/- through Performa Invoice no IN20220920_708299 on account of making Professional Summary.

                              I have denied to pay this payment and mailed them to cancel my subscription, They were not transparent during the conversation. I had always asked them about the Payment details for various services and every time you told me it was the last time I needed to pay.

                              There was mail communications from me asking them for refund. I got the Email from Mr Mohammad Taiyab on 24th Sept 2022 that Shine Don't have Refund Policy. Thus is purely cheating from Shine.com

                              I have not availed these services. In future also I don’t want to use there services.

                              I need my payment refund (Total Paid 3292+5192+ 9556 = 18040), Payment made details are attached herewith.
                              Oct 27, 2022
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Sep 25, 2022
                              Updated by JitendraM Patil
                              Cancel My Subscription which I have not used and Initiate Refund.

                              Verified Support
                              Sep 26, 2022
                              Shine.com Customer Care's response
                              Dear Sir,

                              We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.

                              At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

                              In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. This is the least that we can do in light of this unfortunate event. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers.

                              Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

                              If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
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                                M
                                Manu Manjunath
                                Sep 21, 2022
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                                Address: Gurgaon, Haryana

                                Shine.com is taken money from candidates and not taking any action on the fraud activities happen on behalf of them. They are taking advantage of freshers who are looking for job and demanding for money.

                                Mail id of email group where many candidate are getting fraud calls for offering job is : [protected]@shinerecruitments.com. I request shine.com to resolve this issue.
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir,

                                Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                Regards,
                                Team Shine
                                Dear Sir/Ma'am,

                                Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                Regards,
                                Team Shine
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                                  S
                                  Sep 20, 2022
                                  Resolved
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                                  Resolved

                                  Hi,

                                  Since I have opted a subscription, no one is contacting from Shine company. Before buying the subscription I had received couple of calls and they had shown all the advantages of buying a subscription but after payment no one even pick the call and give call back. Jobseeker always have hope and expect good services.

                                  It looks another fraud company ?
                                  Nov 12, 2022
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 21, 2022
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  We hereby acknowledge receipt of the email you have submitted.

                                  We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                                  Thanking you and assuring you of our best services at all times.

                                  Regards,
                                  Team Shine
                                  Sep 21, 2022
                                  Updated by [email protected]
                                  Surprisingly today only I have been contacted by Shine Team.

                                  But the major issue which I want to raise here is your employee Mr. Rohit Singwal, You should check the Phone recording they way he speak is really insulting and I almost gave up on Shine. He raises voice like anything on customer and feels he is the decider. On the first call only they started asking money for other services. This is not the one we expect from Shine. His credibility should be verified.
                                  Verified Support
                                  Sep 22, 2022
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Refer to your discussion on welcome call, hope all your concern, has been resolved.

                                  We request you to please utilize the service and take a maximum benefit of it.

                                  Regards,
                                  Team Shine
                                  Sep 27, 2022
                                  Updated by [email protected]
                                  Hello,

                                  It is important to update here, I am not getting service what I have paid for. Your executives tells a great stories before we opt the subscription and after payment its all not making any sense.

                                  Are you taking money for the profile which are already updated and just for creating alerts, this is not experience people are expecting. Just stick to what you have committed. Kindly check all phone recordings.
                                  Verified Support
                                  Sep 28, 2022
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform which is used by consultants, companies and recruiters to find the right match for an opening.

                                  The response of your profile depends on the recruiter’s requirement. If they find a suitable match for your profile, then they will get in touch with you either via call or mail.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
                                  Oct 01, 2022
                                  Updated by [email protected]
                                  Hello,

                                  As I told in my earlier communication, Shine has promised to provide the specific services but in the last has not done anything and mentioning the profile is updated. However profile was already updated from my side. This is a fraud from Shine and not a good service.

                                  And things what you are writing now and before providing services are completely different. It looks Shine is only interested in making money but without services.

                                  Better you refund the amount bcaz no service has been provided.

                                  Consumer Complaint is the only way you will respond not any. The way your employee behaves has made our mind very clear that SHine is not the platform we will get job from but only harassment.

                                  We kindly request you to refund the amount.
                                  Verified Support
                                  Oct 11, 2022
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Refer to your complaint, we would like to notify you that you had opted the service which has been initiated on time without any delay. Login credentials has been shared with you via email as well.

                                  Hence, we request you to please utilize the service and take a maximum benefit of it and if there is any ambiguity in the profile then please let us know. Will make the necessary changes according to your requirement.

                                  Regards,
                                  Team Shine

                                  Regards,
                                  Team Shine
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                                    S
                                    Sid&123
                                    from Unnao, Uttar Pradesh
                                    Sep 20, 2022
                                    Resolved
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                                    Resolved

                                    Address: Unnao

                                    I got a call from [protected], she told me about bank job with training & other stuff. She texted me to send my documents as well as 2500/- & when I replied I'm not interested, she wrote "Nikal Chal" .
                                    I think it's enough to tell this is absolutely fraud & this complaint would be helpful for future fraud going to happen by her.
                                    Oct 21, 2022
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 20, 2022
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                    Regards,
                                    Team Shine
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                                      M
                                      M.junaid
                                      Sep 19, 2022
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                                      I am getting continous promotional calls from shine, I have blocked multiple numbers and I get a call from a new number every single time, this is annoying, I have not even registered in shine, please take strick action to stop the calls and disturbing someone mentally, I have been annoyed with the promotional calls that I am getting.
                                      Shine.com customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                      Regards,
                                      Team Shine
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                                        N
                                        N C Naveen
                                        Sep 16, 2022
                                        Resolved
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                                        Resolved

                                        Address: 7th main, 1st cross, rajeev nagar, Bangalore, Near Mane thindi

                                        Dear Sir/Madam.,

                                        I paid 65576 rs for your service order no: CP414638, CP414621, CP414618, CP414615, CP414584 on 4th June 2022, not received any job offer or any recruiters call yet and I don't want to continue with your service. So, please refund my money as early as possible, herein I'm attaching the invoice no as proof for your reference.
                                        Invoice ID Payment Reference Number Amount paid
                                        IN414584 IN20220604_[protected]_[protected] 3292 rs
                                        IN414615 IN20220604_[protected]_[protected] 6478 rs
                                        IN414618 IN20220604_[protected]_[protected] 12034 rs
                                        IN414621 IN20220604_[protected]_[protected] 20058 rs
                                        IN414638 IN20220604_[protected]_[protected] 23714 rs

                                        Please support me in the further process to get my money back.

                                        Thank and regards
                                        Naveen N C
                                        [protected]
                                        [protected]@gmail.com
                                        Oct 17, 2022
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 16, 2022
                                        Shine.com Customer Care's response
                                        Dear Sir,

                                        We hereby acknowledge receipt of the email you have submitted.

                                        We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                                        Thanking you and assuring you of our best services at all times.

                                        Regards,
                                        Team Shine
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