Shine.com Complaints & Reviews

Hi,

Since I have opted a subscription, no one is contacting from Shine company. Before buying the subscription I had received couple of calls and they had shown all the advantages of buying a subscription but after payment no one even pick the call and give call back. Jobseeker always have hope and expect good services.

It looks another fraud company ?...

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Address: Unnao

I got a call from [protected], she told me about bank job with training & other stuff. She texted me to send my documents as well as 2500/- & when I replied I'm not interested, she wrote "Nikal Chal" .
I think it's enough to tell this is absolutely fraud & this complaint would be helpful for future fraud going to happen by her.

+1 photos

Oct 21, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2022

Shine.com Customer Care's response Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

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I am getting continous promotional calls from shine, I have blocked multiple numbers and I get a call from a new number every single time, this is annoying, I have not even registered in shine, please take strick action to stop the calls and disturbing someone mentally, I have been annoyed with the promotional calls that I am getting....

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Address: 7th main, 1st cross, rajeev nagar, Bangalore, Near Mane thindi

Dear Sir/Madam.,

I paid 65576 rs for your service order no: CP414638, CP414621, CP414618, CP414615, CP414584 on 4th June 2022, not received any job offer or any recruiters call yet and I don't want to continue with your service. So, please refund my money as early as possible, herein I'm attaching the invoice no as proof for your reference.
Invoice ID Payment Reference Number Amount paid
IN414584 IN20220604_[protected]_[protected] 3292 rs
IN414615 IN20220604_[protected]_[protected] 6478 rs
IN414618 IN20220604_[protected]_[protected] 12034 rs
IN414621 IN20220604_[protected]_[protected] 20058 rs
IN414638 IN20220604_[protected]_[protected] 23714 rs

Please support me in the further process to get my money back.

Thank and regards
Naveen N C
[protected]
[protected]@gmail.com

Oct 17, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2022

Shine.com Customer Care's response Dear Sir,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

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Respected Sir/ Madam

My name is Anshu Kumar Singh, I have to register complaint against Shine.com. I received a call from shine.com female recuriter today at 11:36 am . She asked me that i am looking for a job. I said yes, then she said a position of data analyst is vacant. She said you have to fill a form and pay Rs 10 for that form and She send me a link Shinenaukri.in. She said to open and fill the form, I started filling the form and started the payment but after entering the otp and submitting it get stuck then she said to click on resend otp and again fill the otp and i did that for two times and money was three times Rs10, Rs4910, Rs 4910. I report her about this and she connect a call to another guy whose name is Mayank and he told me to install the shine app then he said he report this to technical team to check the payment gateway and told my money will refund today in 15 min but now he is not answering the call. And the lady's mobile is out of network area.

Please find the 2 name and contact no of that shine guy.

1st person
Mobile no.- [protected]
2 nd Person
Mayank
Mobile no.- [protected]

Thanks & Regards
Anshu Kumar Singh

+11 photos

Oct 17, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2022

Shine.com Customer Care's response Dear Anshu,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

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Mere pass WhatsApp message aaya shine recruiter link s..phir uske baad call aaya k aap job krna chahte ho main aapko shine.com pr company s interview kraunga but uske liye registration krana hoga 10 rupey only other koi charges nhi liya jayega baaki ham company s lenge jahan aapka interview krayenge select krne k baad...isliye phle aap registration kr do then payment kr do...jaise hi kiya ek baar payment failed second time mere karib 14k+ mere payment kat gye mere card...plz aapse request h k mere paise dilane mein help krein...sir meri majburi smjhye...main bahut preshan hn...paise nhi h ab mere paas...plz help help..🙏🙏🙏

+2 photos

Oct 16, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2022

Shine.com Customer Care's response Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

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Shine.com Customer Care

from Noida, Uttar Pradesh

Sep 15, 2022

Verified Support

Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Reply

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Address: B-147, MIG Colony, Indore

I got fake and fraud job offers on the VK Honda, Maruti Suzuki, Royal Paints, Hindustan Engineering Ltd, Sikka Group since I made my account on shine.com Job portal. I even told about this fake job offers to shine team many teams but they didn’t delete my job profile on their website by simply giving the reason of their privacy policy that they were unable to delete my data from their website. And I saw unknown company recruiter’s activity on my job profile even I already done the setting hiding my job profile from unknown recruiters.

+1 photos

Nov 14, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

Shine.com Customer Care's response Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine

Oct 06, 2022

Updated by Abhimanyu Agrawal I got fake and fraud job offers on the VK Honda, Maruti Suzuki, Royal Paints, Hindustan Engineering Ltd, Sikka Group since I made my account on shine.com Job portal. I even told about this fake job offers to shine team many teams but they didn’t delete my job profile on their website by simply giving the reason of their privacy policy that they were unable to delete my data from their website. And I saw unknown company recruiter’s activity on my job profile even I already done the setting hiding my job profile from unknown recruiters. I know this thing that your team is unable delete the users data from there website but unknown recruiters still able to see my job profile on your website even I done the setting of privacy that unknown recruiters not able to see my profile but they are successful in seeing my hide profile. I am concerned regarding my data on your website that can be stollen or used by third person or company for their mutual benefit. You can see the unknown recruiters activity in the collage image uploaded by me.

Verified Support

Oct 14, 2022

Shine.com Customer Care's response Dear Candidate,

Greetings from Shine.com

Please follow the steps below to inactive your account and make sure you log in through your laptop or PC.

1) Log in to your Shine.com account.
2) Go to Account Settings. You can use this link to go directly in account setting https://www.shine.com/myshine/accountsettings/
3) Under Privacy Status and Email Subscription status, edit your ‘privacy status’ and email subscription status.

Please note you only have the option to make your profile inactive. As per policy, we are not allowed to delete the data. Also, by doing so, your profile will not come in recruiter search and no one will be able to access your information and it will take two (2) working days to come to effect.

IMPORTANT LINKS - Beware of Fraudsters - http://www.shine.com/fraud-alert/

Regards
Team Shine.com

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Address: 3-22, Palem,morthad, Palem,morthad, Palem,morthad, Palem,morthad

They asked for registration and started collecting money 3292, , 9621, 15621, saying to complete module and u will get job in 15days

+3 photos

Oct 16, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

Shine.com Customer Care's response Dear Sir,

Refer to your complaint, the issue has been shared with the concern team member, they will contact you shortly.

Regards,
Team Shine

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Hi,

A person name - Sanchit (as he said on call from +[protected] called me 2-3 times. He tried forcefully to sell his product by name - shine.com premium service in 5000 inr to me. I denied him on very one go. He sent me a link for payment also. He called me after 2 days (approx, not remember exactly) and keep asking for payment forcefully by using tough & hard language. I asked him to call later, i am busy but he started harassing me again. I disconnected the call. Once again he called me today’s evening. He started again harassing me for payment. At the end he started abusing and disconnected call suddenly. I tried to call him ( on above mentioned no.) but can’t as no incoming facility is there on the no.

What I want : through him out (SANCHIT) from shine.com company asap

He doesn’t meet his job and he needs counselling himself. Don’t know who has hired him for the counselling position!

It seems it’s his notice period going on if i consider his very rude abusing behaviour.

SANCHIT doesn’t deserve this job position at all.

To - www.shine.com - Do not ever try to contact me in future. Ever.

Oct 14, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2022

Shine.com Customer Care's response Dear Sanjeet,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

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Getting too many fraud and spam calls after registering for it. And also after submitting the complaints to them also they are not talking any severe steps to avoid it....

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As per the initial discussion with the shine team Ms Deepika ([protected]/268 on5-6 sep 2022 ) mentioned, that the experts will review and modify the resume and it will be circulated to 1000 + recruiters and force me to the payment (today (today-from morning 10 am to till 4.30 pm 10/9/2022) with half-cooked information, but your resume-building expert Mr. Singh called ( [protected]) me and asked me to make the payment for modifying the...

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I have got call from 08/09/2022 shine.com stating shine will provide carrier opportunities with delicated RM and chargeable of
rupees 3200 and everything will be taken care by him only I need to share profile and resume.After paying amount got message that RM has been allocated.
After RM given he has given call and asked about the profile post which he said some amount to be paid for certification of degree and carrier improvement and said for paying 3200 no service will be provided.post which I haved questioned is there any further payment paid post I'm paying amount of 5300 the RM (Suraj )said no and further no amount needs to be paid .

As per his confirmation paid amount of 5300 heis saying pay some 9000+ amount for service else there will not be any service provided and when I ask why there is no transperancy in words and transaction no proper answer and way of answering is rude and unethical.

I need not happy with service given by shine with contrasting comments and commitments .

I need proper response for amount I have paid of sum (3200+[protected] .

Oct 14, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2022

Shine.com Customer Care's response Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

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Shine.com Customer Care

from Noida, Uttar Pradesh

Sep 8, 2022

Verified Support

Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

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I have not received services form last 2 month. So I want refund

Shine.com customer support has been notified about the posted complaint.

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Shine.com Customer Care

from Noida, Uttar Pradesh

Sep 7, 2022

Verified Support

Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

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Address: gurgaon

I got a call from https://www.shinerecuriter.com/ that you want to get a job, you go on this Eid and register for 10 rupees so that you can get job then I As soon as she went on id, went and paid Rs 10 juse 15000 rupees was deducted from my account, so immediately he got a call that today you do not complain, we are returning the money but turn off the phone after some time

+1 photos

Oct 7, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Shine.com Customer Care's response Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine

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I received a call from person named amit kumar on 22 august asking if i was searching for a job and would be available for interview in the afternoon .i was asked to pay rs.3000 for him to provide me questions for interview and i would get a refund by an hour if selected or not. later when i asked for refund he told i need a day time and asked me to call him next day when i contacted him the next day he told will do in a while and stopped responding to me after a minute and when i tried to call him his number was out of reach. please do help me get back my money as soon as possible

+2 photos

Oct 7, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Shine.com Customer Care's response Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

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Address: Bhilwara,Rajasthan

I have been deposited Rs.21780 on 05/08/2022 in the name of shine.com for offering job. But after depositing the amount no response received nor any call received for interview. Now no body pick up my phone. Kindly trace out and refund my above payment please. Money debited from my ICICI debit card three times on 5/8/2022.
3702/-
9095.69
8983/-
Transaction ID No.[protected],[protected]

Shine.com customer support has been notified about the posted complaint.

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Shine.com Customer Care

from Noida, Uttar Pradesh

Sep 2, 2022

Verified Support

Dear Sir,

We hereby acknowledge receipt of the complaint you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

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Received a call from with a name of Ankita from Shine.com from No [protected]., she asked to generate id with a token money of Rs. 10/ only asap. i click the link it takes me to PayU4 and than to internet banking page, once i entered the details & same time I recd a msg from HDFC . Thanks for Paying Rs. 23000/- I was shocked .How it happen, Same lady was in touch with me till next date that it was done mistakenly and i will refund the money immediately .Donot login complaint.
After lunch she stopped picking call and till the time no answer from his side.

+1 photos

Oct 3, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2022

Shine.com Customer Care's response Dear Ma'am,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

The details which you have shared with us does not belongs to shine learning.Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

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Someone is called from [protected] this number. They asked money for Interview. When I refuse to give it, they told that they will not provide any job.. This is fraud.. Because no company asked for money for interview. Consultancy firms asked for money but that also after giving the job.

Shine.com customer support has been notified about the posted complaint.

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Shine.com Customer Care

from Noida, Uttar Pradesh

Aug 30, 2022

Verified Support

Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Reply

Shine.com Customer Care

from Noida, Uttar Pradesh

Aug 31, 2022

Verified Support

Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Reply

Crimebranch.com's reply, Sep 2, 2022

Dear,
We got your email. Please forward evidence by Whatsapp on 7295890621. Never share any personal information and never download any app.

Thanks
Crime branch
Hyderabaad

Shine.com Customer Care

from Noida, Uttar Pradesh

Sep 3, 2022

Verified Support

Dear Saoni,

We request you to please do not share or forward any information on any watsapp number.

Regards,
Team Shine

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Today I had received a call from shine. Com for registration of recruitment portal. I had agreed for registration only but the representative nitin sent many links for payment and make me done many transections by making me confused without any proper information. I had paid through paytm upi id amounts- 3292/-, 6017/- 8683/-15725/-, 15930/-, 14867/-, 14572/-, 14748/-. Please help me to get these amount reversed as soon as possible as they did fraud with me and get paid amounts through the links sent on paytm.

Total amount is 93834/- paid through paytm upi id.
I have made complain on bank helpline no. For the same.

Please help me as soon as possible or let me know if more information is required from my side.

Thank you
Vinita porwal

Oct 26, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Aug 29, 2022

Updated by Vinita porwal I can provide the bank statement as a proof or screenshots for the payment.

Verified Support

Aug 30, 2022

Shine.com Customer Care's response Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

Sep 05, 2022

Updated by Vinita porwal Please refer this two payments and review the issue I need my money back from such Froudlers. I have multiple emails for the same

Verified Support

Sep 09, 2022

Shine.com Customer Care's response Dear Ma'am,

We hereby acknowledge receipt of the complaint you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

Sep 14, 2022

Updated by Vinita porwal Hello, is there any update. I need my money back.

Verified Support

Sep 15, 2022

Shine.com Customer Care's response Dear Vinita,

As per the dicussion, the email has been shared with you for the few details.Please check and revert back.

Regards,
Team Shine

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Shine.com Customer Care

from Noida, Uttar Pradesh

Sep 7, 2022

Verified Support

Dear Ma'am,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

Reply

Vinita porwal's [Complaint's author] reply, Sep 7, 2022

I again received a call from your finance department name mohit told me to fill the form of 10 rs to refund the amounts and when I fill the form and paid for 10 rs 20000 rs deducted again from my account. Please stop making people fool and refund my whole amount 93834+ 20000 now it is total 113834. I do not want any service from your organization.

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Address: 18-20, KASTURBA GANDHI MARG, New Delhi - 110001

Got a call from Shine team and asked for career growth and services and took 1.5 lacs from me as the below.

Application Booster Package 3292
Education Verification Plus Package, Interviewing and Hiring TestEducation Verification Plus
6371
Job Profile Verification Plus Package, Senior Level 12625
Professional Summary, Mid Level Experienced Professional
17118
Job and Interview Assistance, Change Management skills
29499
Jobs on the Move, Professional Career Management
43658
Career Growth for Professional Success, Career Management essentials, Featured Profile 37002

Sep 26, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Aug 25, 2022

Updated by ManasKumar Panda Attached snip of the invoices, still I am getting email asking me to brief about the services which I don't want, these money hungry monsters as the biggest traitors of our society. Please proceed for refund.

Aug 26, 2022

Updated by ManasKumar Panda Hello Shine Team,

Can I get an update of my refund?

Thank you!

Verified Support

Aug 26, 2022

Shine.com Customer Care's response Dear Sir,

At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. This is the least that we can do in light of this unfortunate event. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers.

Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

View replies

Shine.com Customer Care

from Noida, Uttar Pradesh

Aug 25, 2022

Verified Support

Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

Reply

ManasKumar Panda's [Complaint's author] reply, Aug 25, 2022

Registered Details and the invoice payment details, I would like to request for refund, please don't do this type of thing in future and play honest peoples hard work money

Manas Kumar Panda
Mob: 9658353500
Email: [email protected]

Invoice ID : IN426090 Payment Reference Number: IN20220824_698878_191240 Amount : RS: 29499.00/-
Invoice ID : IN426092 Payment Reference Number: IN20220824_698884_191617 Amount : RS: 43658.00/-
Invoice ID : IN426095 Payment Reference Number: IN20220824_698886_192046 Amount : RS: 37002.00/-
Invoice ID : IN426088 Payment Reference Number: IN20220824_698877698877_1661348420 Amount : RS: 17118.00/-
Invoice ID : IN426084 Payment Reference Number: IN20220824_698870_190227 Amount : RS: 12625.00/-
Invoice ID : IN426083 Payment Reference Number: IN20220824_698868_185904 Amount : RS: 6371.00/-
Invoice ID : IN426030 Payment Reference Number: IN20220824_698733_151232 Amount : RS: 3292.00/-

Shine.com Customer Care

from Noida, Uttar Pradesh

Sep 1, 2022

Verified Support

Dear Sir,

At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. This is the least that we can do in light of this unfortunate event. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers.

Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

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