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Shine.com Complaints & Reviews

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Updated: Sep 12, 2025
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Shine.com reviews & complaints page 99

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S
sunil r kumar
from Agra, Uttar Pradesh
Mar 4, 2019
Resolved
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Address: Flat 10068 block E4 tower 5 GH 7 Crossing republic. Ghaziabad, Ghaziabad, Uttar Pradesh, 201016

Hi shine team,

I had been sold shine services with subject line order number with wrong commitment on 25th feb 2019. I paid rs 4248 by net banking transfer. On 26th feb shine team again asked for rs 6000 + amount more to process for verification before proceed for service. This is total misguiding. At the time of service offering no such talk was made than why asked for more money. I do not want to go with this service. Pls refund my money back.
While called on the number mentioned in email i have been given cc number [protected] but this number was almost not reachable.

Pls refund my money back..
Apr 11, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
Shine.com Customer Care's response
Dear Sir,

On behalf of everyone at Shine learning, we would like to apologize for the trouble you had experience with us recently.

Refer to your email, you raised prime concerns which are as listed below along with our responses:

This case is not a regular scenario for us. We take great pride in treating our customers as a valuable asset to us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by with any customer.

If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.

Your jobs on the move service is in under process. Will share the links shortly.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side

Regards,
Team Shine
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    sagar_thorat
    Mar 4, 2019
    Resolved
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    Address: 422101

    Hi team,

    I had my wife shell out 4500/- by one of your customer care agent, suggesting this is a registration charge to get into shine's database.

    On top of this a further charge of 7500/- was requested by this agent named rajeev and his colleague, as a security deposit. This, we were told, will be refunded once my wife secure's a job. At this juncture, my wife backed out, and requested for refund of the already paid 4500/-.

    Rajeev said he can't make the payment straight away, and can take anywhere between 5-45 days for the money to reflect. He further asked card details to my wife for a quick repayment, including cvv number. We have not shared this detail with your agent, and have asked them to do a neft transfer. Can i please request you to expedite this refund, and help us get it back.

    Incident occured - 4th march
    Amount spent - 4500/-
    Agent name: rajeev
    Payment account : gpay to a kotak mahindra bank account 0740
    +2 photos
    Apr 11, 2019
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Mar 05, 2019
    Updated by sagar_thorat
    It also seems that Shine.com database is hacked. Yesterday after the above said incident, I posted my own details and immediately today got a call from an agent making the same offer to me. Suggesting that they have paid opportunities, and would like me to progress it by making an initial payment of 4500/-. And to make it even worse, they get entire details from Shine database, that we have maintained in the resume. Contact number, job details, job we are seeking, etc. Shine .com needs to identify how this leak is happening and payback customer whose data is leaked to these miscreants in the first place and have paid money to them thinking it to be authentic.
    Verified Support
    Mar 11, 2019
    Shine.com Customer Care's response
    Dear Sir,

    Greetings from shine learning.

    With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your registered email-id or contact number to help us check your profile and address your concerns.

    Regards,
    Team Shine
    Verified Support
    Mar 11, 2019
    Shine.com Customer Care's response
    Dear Sir,

    Greetings from shine learning.

    With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

    Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

    This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

    Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

    For any inquiries, email us at [protected]@shine.com.

    Regards
    Shine Team
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      ¥
      ¥$vg£
      Mar 4, 2019
      Resolved
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      Resolved

      Kindly delete my account and number and particularly my resume from your account. Currently i am not interested in any job. So need to avoid phone calls. It disturb me very much. Too annoying. I get calls several time. So it is much disturbing also. And also i am not interested in it anymore. But different people call me different time and they ask about my self. I don't like it. Delete my account as soon as possible. I want rid from this. But there is no option for delete the account. So kindly delete my account. Kindly help me to delete my account.
      Apr 11, 2019
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 11, 2019
      Shine.com Customer Care's response
      Dear Sir,

      Greeting from shine learning.

      With reference to your concern, you cannot delete your profile from our website, however you can make your profile as “not searchable”. For the same, you need to log-in to your Shine account and click on “Account Setting” and make the necessary changes.

      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

      Regards,
      Team Shine
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        M
        Manpreet paul
        Mar 4, 2019
        Resolved
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        Address: BPTP Park Centra building,sector 30,opp 32nd milestone, gurgaon,haryana, Gurgaon, Haryana, 144004

        This company deducted money from my debt card. It was 2000 rupees deducted from my card. When i said cancel this service again deducted 1450 rupees total deducted money was 3450. Firstly they told me registration fees. I can pay it then again said me 8500 training fees. I want my money back i told to this company that cancel my account but again deducted 1450 rupees. This is fraudulent company.
        Apr 8, 2019
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 04, 2019
        Shine.com Customer Care's response
        Dear Sir,

        Greetings from shine learning.

        With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

        Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

        This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

        Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

        For any inquiries, email us at [protected]@shine.com..

        Regards
        Shine Team
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          P
          preetlove
          Mar 4, 2019
          Resolved
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          Resolved

          Almost one year ago company call me and said that u have been selected for cipla interview but u have to pay for registration. I agreed completely and submit 2360 through payu app (Company acc). Then they send me call letter and demand for 3500 which i deposited through paytym and they called me for cipla registration and i deposited 4500 through paytm and at the end my total amount was 14000. They said me mam we confirm ur train tickets but no, nothing was make by company. They made me fool dumb. I complaint against then through consumer court. Today they call me to refund. They ask me to open their site (www.placementshine.com). ask me to click their refund policy and to fill the amount and i fill 14000. After processing company deduct my 14000 more throgh payu app. I m completely helpless, hopeless. They again make me stupid but i dont let them go with my money and now i take legal action
          Apr 14, 2019
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Mar 11, 2019
          Shine.com Customer Care's response
          Dear Sir,

          Greetings from shine learning.

          With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

          Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

          This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

          For any inquiries, email us at [protected]@shine.com.

          Regards
          Shine Team
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            S
            sweetjuniper92
            Mar 4, 2019
            Resolved
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            Resolved

            Address: Kolkata, West Bengal

            The company had called me and had asked me to pay an amount of money for an interview. But after paying the money i haven't got any letter or confirmation from the company.
            After complaining it shine had said that it wilk refund me the money but they haven't even done that. I am being harassed for the last 1month.
            They are not even picking up the calls & shine.com is not taking any step towards it.
            Apr 6, 2019
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Mar 04, 2019
            Updated by sweetjuniper92
            Sone person named Ashirvad had called asking for the money. Afrer submitting the money, it was Mr. Tussar who was insisting to pay more money.
            Mr.Rajeev had promised to seek to the matter but there is no progress & I haven't received my refund yet since last month.
            Verified Support
            Mar 05, 2019
            Shine.com Customer Care's response
            Dear Sir,

            Greetings from shine learning.

            With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

            Regards,
            Team Shine
            Apr 15, 2019
            Updated by sweetjuniper92
            I haven't yet received my refund amount. They had sent me the mail regarding that the refund will be initiated but there was no steps taken on the behalf of shine.com.
            Apr 15, 2019
            Updated by sweetjuniper92
            My issue is not yet resolved by shine.com
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              P
              Pinakshree
              from Naharlagun, Arunachal Pradesh
              Mar 2, 2019
              Resolved
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              Resolved

              Hello, i got a call from shine.com. They promised to give me a cashier job in hdfc bank. I have paid a huge amount of money in the phone pay no [protected] which is in the name of priyanka sharma. Till now i have not got the job or any offer letter. Plz help me get my money back. I am cheated very badly. I got my reference id as uti200587. They are saying they have sent me a courier containg my offer letter. But no courier is received till now. I got call from the phone number [protected]
              Apr 8, 2019
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 02, 2019
              Shine.com Customer Care's response
              Dear Sir,

              Greetings from shine learning.

              With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

              Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

              This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

              Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

              For any inquiries, email us at [protected]@shine.com.

              Regards
              Shine Team
              Mar 02, 2019
              Updated by Pinakshree
              How does they get the details of the candidates ? The CVs we upload to your site only. Don't you have that much of protection?
              Mar 02, 2019
              Updated by Pinakshree
              Plz refund my money as soon as possible. They are using your name. So u r only responsible for this scan.
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                praveen dwibhashi
                from Chennai, Tamil Nadu
                Mar 1, 2019
                Resolved
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                Resolved

                Date of incident: 01st march 2019.

                Shine representative mr. Sonu rawal has called me on 28th feb 2019 called me with the [protected] number regarding paid services in shine.com. He explained to me that i will sure get a job with a good hike i. E., min 40% and will get immediate interview calls once i pay ₹ 3, 000. I paid immediately because i am looking for a good opportunity. But the next day i got a call from shine representative, mr. Raj kishore called me with the [protected] number and said "we verified your information and cv, basis on this you have to pay another ₹10, 000 for getting all the services". I was surprised and asked "i already paid the amount and why i have to pay extra". Then he said it is like a initial payment and to activate all the services you have to pay ₹ 10, 000". I have told them why you have not given the same information before paying the ₹ 3, 000. Then he blamed me as a money minded person, shouted on me and forcing me to pay ₹ 10, 000. He saying continuously that i am a money minded person that is the reason i am not paying the remaining amount of ₹10, 000 for my career opportunities. I asked them to refund the ₹3, 000 since i have not used any service and not convinced the way they are treating with me. He is continuously blaming me that i am a money minded person so i cut the call by saying that hindustan times limited is fraud since they are saying from beginning to attract customers that they are the group of hindustan times limited and they are in the media for 90+ years. After few minutes again mr. Raj kishore called me, and said"how dare you to call hindustan times limited is a fraud company". I have taken that as a threatening call from shine.com and behavioral issue in the management since he is saying that he is the head of shine.com. And not allowed me to speak to their superiors. He verbally abused me as a psychopath because i have not made the payment and asking all the questions. He agreed that their team has not given proper information on the additional pay before i paid the initial amount ₹3, 000. Then as a compensation i asked for the refund and not willing to continue the services. He refused. They are saying that i am not a customer of them since i have not made ₹10, 000 for the further payment.

                I have recorded all the above conversation in my phone call. If required i can provide the same.

                I am raising this compliant on 4 things:
                1. Verbal abuse on customer.
                2. False information to customer.
                3. Forcing the customer on paying more money even he is not willing to pay.
                4. Threatening the customer.
                Apr 4, 2019
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Mar 02, 2019
                Shine.com Customer Care's response
                Dear Sir

                Greetings from shine.com

                With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

                For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

                Regards
                Shine Team
                Mar 04, 2019
                Updated by praveen dwibhashi
                Name: D.L. Praveen.
                Contact no: [protected].
                mail id: praveen.[protected]@gmail.com.
                Transaction date: Feb 28th 2019.
                Transaction ID: IN20190228_179666_190722.

                Please send the response to my mail id which is mentioned above.
                Mar 05, 2019
                Updated by praveen dwibhashi
                Is there any update on the above issue.?
                Mar 06, 2019
                Updated by praveen dwibhashi
                Can you please update on my query..
                Mar 08, 2019
                Updated by praveen dwibhashi
                why you people are not responding on my query even after i raised the request a week back.? are you not bothering about your customers and their difficulties.? or simply ignoring customers after they paid the money.?
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                  ca gopal krishan Sain
                  from Delhi, Delhi
                  Mar 1, 2019
                  Resolved
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                  Resolved

                  Shine representative selling services through wrong information and customer care also not supportive
                  Representative only focusing for receiveing amount from customers instead of focusing on customers relationships and satisfaction
                  Due to false information ustilization of service is not upto mark
                  I have received call from shine representative and asking for money for services but once payment done they are again and again asking for more money and saying that file would not process with out it every time saying this was last payment and another payment for different services
                  I have raised the issue for multiple time but representative providing false information
                  After making various payment i stopped for another
                  But day after day receiving call some one was saying make the payment otherwise file would not process and some one saying file would process
                  I have multiple time followed for complete dashboard but they were only focusing for money not customers satisfaction
                  In summary they sold unnecessary services and there was no way to do anything
                  Apr 3, 2019
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 01, 2019
                  Shine.com Customer Care's response
                  Dear Sir,

                  Thank you for taking time out of your busy schedule to write us and express your grievances.

                  With reference to your email we would like to inform you that you have avail few services from Shine. All the services has been initiated on the basis of your consent on the welcome call as it is, quite possibly, one of the most important calls in our process.The services has been described in detail.

                  Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.

                  This is to bring to your kind notice that your contact detail has already been marked on DND. We are assuring you again that you will not receive any further marketing communication from our end.

                  Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

                  Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

                  For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

                  Regards
                  Shine Team
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                    Paws89
                    from Lawar Khas, Uttar Pradesh
                    Mar 1, 2019
                    Resolved
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                    Resolved

                    I have received a call for a teaching job claiming to have scheduled an interview for dav school but he has messaged me the interview location which is sure max.
                    The messaged looks highly unprofessional.
                    Is it real or a scam?
                    He claimed to be from shine.com

                    Do schools conduct interviews outside its premises?
                    Please respond as i have the above mentioned interview on saturday.
                    Apr 5, 2019
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 01, 2019
                    Shine.com Customer Care's response
                    Dear Sir,

                    Greeting from Shine learning.

                    With reference to your email we would request you to share the screenshot of SMS via email at [protected]@shine.com. So that we will be able to check and take the action accordingly.

                    Thank you for your cooperation.

                    For further assistance please email us at [protected]@shine.com.

                    Regards
                    Shine Team
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                      Cant disclose
                      from Ahmedabad, Gujarat
                      Mar 1, 2019
                      Resolved
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                      Resolved

                      Dear sir/madam,
                      In last two weeks i have been receiving calls from people presenting themselves to be recruiters from shine.com. As i have been actively looking for a job, i got vulnerable when they advertised that they could get me hired in my preferred location. So, in return i was asked to mail my documents including recent coloured photo, id proof (I gave driving licence), highest qualification certificate and 10th and 12th mark sheets, along with an amount of rs.1500/-. I sent all that without checking their authenticity. Below are fraudsters' details:
                      [protected] (Sandeep sharma), [protected] (Neeraj), [protected] & [protected] (Aditya chauhan), [protected].
                      Email id: [protected]@mail.com
                      Account details: a/c no-[protected], ifsc code-punb0632200
                      Kindly do something about this immediately, please. Urgently attend my problem.
                      Thanking you
                      Apr 8, 2019
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 01, 2019
                      Shine.com Customer Care's response
                      Dear Sir,

                      Greetings from shine learning.

                      With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

                      Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

                      This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                      Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

                      For any inquiries, email us at [protected]@shine.com.

                      Regards
                      Shine Team
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                        B
                        bharatmehta
                        from Anand, Gujarat
                        Feb 28, 2019
                        Resolved
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                        Resolved

                        Address: 60-subham society opp sambhu dairy link road, Bharuch, Gujarat, 392001

                        We had made a payment for our daughter hetal mehta for the post of cashier cum clerk for bank job of rs.30/- but in your portal which has been sent by your representative miss sneha agrawal payment was debited rs.3000/- for i had talk with your representative miss sneha agrawal & she had taken our otp for giving refund but again rs.1999/-has been deducted from my account so i request you to please refund our excess payment as early as possible thanks
                        Apr 7, 2019
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 01, 2019
                        Shine.com Customer Care's response
                        Dear Sir,

                        Greetings from shine learning.

                        With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

                        Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

                        This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                        Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

                        For any inquiries, email us at [protected]@shine.com.

                        Regards
                        Shine Team
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                          R
                          from Lucknow, Uttar Pradesh
                          Feb 28, 2019
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh, 226022

                          Hi all i just want to know whether shine take money for the recruitment services as they took 2500k and they said they will direct my call to the hr recruiter of one the company name cipla and i got selected. Now shine is asking for 7500k for the security deposit and they are saying that they will refund it back once we join the organization along with the salary. May i get a help from shine that is this fake agreement?? Please help me to know this.
                          +3 photos
                          Apr 6, 2019
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 28, 2019
                          Shine.com Customer Care's response
                          Dear Sir,

                          Greetings from shine learning.

                          With reference to your mail, we are unable to extract records using your name.

                          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                          This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                          Regards,
                          Team Shine
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                            R
                            Reddeppa Chowdary
                            from Bengaluru, Karnataka
                            Feb 26, 2019
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                            I was approached by shine.com representative 'ankit' and got a deal for rs.15585/- for services of "resume writing', 'linkdin resume writing', 'resume booster', featured profile and job interview preparation program. Once the payment is done i got a prompt call from one 'ms. Pooja (Mob no:[protected])' saying that i need to pay 15000 to activate some personalized services. I shouted and did not respond. They had provided a resume which is very pathetic. Again i got call from pooja and she showed me heaven on palm and convinced me to pay rs.11326/- and also confirmed that no more payment is required going ahead. I paid. Immediately after that i got a call from one mr. Shivam (Mob:[protected] / [protected]) saying that they are allocating personal attention from mumbai and i need to open the link they send. I was shocked to see that again a payment of rs.30001/- was asked to pay. They called me and tried to convince me and said that they are reducing the price for rs.17420/- and that is the last payment. I got a email from hindustan times mail id asking for payment. This girl pooja might have called atleast 25 times for payment. With no services received from them so far i have paid more than 25k. This is a clear cheating. They are playing with emotions and trying to cheat more and more.
                            Shine.com customer support has been notified about the posted complaint.
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                              S
                              Sanjay2610
                              from Delhi, Delhi
                              Feb 25, 2019
                              Resolved
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                              Resolved

                              Address: Nehru place, 110059

                              Dear Sir/Madam,

                              Metro job consultancy is frequently email for coming office with resume I'd proof and ask and demand registration fees and offer job on commission basis . In this concern I want to say plz don't misplaced candidate time and money .

                              These consultancy is just advertising for increasing of service sales through online job portal nothing else. nothing

                              Please don't email and call for this type sales promotion advertisement.
                              Apr 2, 2019
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 27, 2019
                              Shine.com Customer Care's response
                              Dear Sir,

                              Greetings from Shine learning.

                              Reference to your mail, we would strongly advise you to ignore it as these are not endorsed and authenticated by shine.

                              There have been some fraudulent practices being carried out with the name of all leading job portals including shine.

                              Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

                              Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

                              Also please note that time to time, we advertise this on our own newspaper Hindustan Times. We are trying our best to minimize effect of such practices and keep our clients informed.

                              Thank you for your cooperation.

                              For further assistance please email us at [protected]@shine.com.

                              Regards
                              Shine Team
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                                M
                                MDK Associates
                                from Mumbai, Maharashtra
                                Feb 25, 2019
                                Resolved
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                                Resolved

                                +91 [protected] This Mobile Number calling me frequently & represent themselves as shine employee. They said that we are refunding your money paid to shine for various services & instructing to file a complaint form on website www.theshineworks.com

                                while processing on the site they are asking to pay Rs. 10 as application money.

                                as far as my knowledge this is the fraud people who are hacking bank account through the above site

                                Kindly check and inquired about this fraud peoples
                                Apr 2, 2019
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 27, 2019
                                Shine.com Customer Care's response
                                Dear Sir,

                                Greetings from Shine learning.

                                Reference to your mail, we would strongly advise you to ignore it as these are not endorsed and authenticated by shine.

                                There have been some fraudulent practices being carried out with the name of all leading job portals including shine.

                                We are trying our best to minimize effect of such practices and keep our clients informed.

                                NOTE : Please do not share your account detail, CVV NO & OTP with any one.

                                For further assistance please email us at [protected]@shine.com.

                                Regards
                                Shine Team
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                                  C
                                  charantej14
                                  from Bengaluru, Karnataka
                                  Feb 23, 2019
                                  Resolved
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                                  Resolved

                                  First i received a call from shine.com telling if you pay money for your profile. We'll make recruiters to visit your profile more. So i paid rs 4248/-. After paying they called me to update the resume, and sent me another link to pay rs 5899/-. I asked them that you did not mention that there will be any other further charges, they told that paying that amount is mandatory. So, i ask them for the refund amount of rs 4248/- (The money which i paid at first). They told it's not possible to refund money, and even told me to pay the amount of rs 5899/- or loose your rs 4248/-.

                                  I googled the reviews after reading reviews i understood that shine.com is worst website. Many people got cheated and complained.
                                  And there is no action from the government.
                                  I kindly request you to punish the shine.com people for this kind of cheating and save more people from being cheated.
                                  +2 photos
                                  Apr 22, 2019
                                  Complaint marked as Resolved 
                                  Did not solve this Yet
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 26, 2019
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Greetings from shine learning.

                                  With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

                                  Regards,
                                  Team Shine
                                  Mar 02, 2019
                                  Updated by charantej14
                                  [protected]@gmail.com
                                  This is email Id.
                                  Apr 22, 2019
                                  Updated by charantej14
                                  This is not still resolved
                                  Verified Support
                                  Apr 29, 2019
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Thank you for your email.

                                  This is to bring your kind notice that this case is not a regular scenario for us. We take great pride in treating our customers as a valuable asset to us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by with any customer.

                                  If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We are very sorry that this happened to you, but rest assured it would not happen again as we are marking your contact number on DND and you will not receive any marketing calls.

                                  Moreover, every coin has two sides likewise every scam or complaint is not always committed by the accused person or company. Shine learning is a highly reputed company in India so might be possible someone is using the name of this site to bring down their reputation.

                                  Please utilize the service for which you had made the payment and take a maximum benefit of it. We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
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                                    G
                                    Gopi Shankar S
                                    from Chennai, Tamil Nadu
                                    Feb 23, 2019
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    Hi sir, i myself gopi and i too got a call from shine to pay rs.12900 for tata motors and they said it will be refunded if i have to pay them an additional of rs.10000. I denied and now i want my money back sir. Please help me. This is number which i got the call-[protected]. The account details
                                    Ac-[protected]
                                    Ifsc-fdrl0002149
                                    Name-shine ltd
                                    Please look into it sir.
                                    Mar 30, 2019
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 26, 2019
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Greetings from shine learning.

                                    With reference to your mail, we are unable to extract records using your name.

                                    Moreover. Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                    This is to bring your kind notice that the details does not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                    Regards,
                                    Team Shine
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                                      C
                                      chiranjeevinimmala
                                      from Hyderabad, Telangana
                                      Feb 22, 2019
                                      Resolved
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                                      Resolved

                                      Address: 521333

                                      I got a call from shine (umesh) asking me pay 4248rs and he committed that i[censored] pay rs. 4284.00/- and after that, we will work on your profile and will activate globally but export team asking to pay further[protected] for resume buildup and etc . .i told to refund the amount they r regretting to pay back .i paid 4284rs.
                                      I dont want this further transactions.

                                      So, i don't know how they are making fool to people. so, due to their service and fake commitment. would like to cancel that and request you to refund my amount. my transaction id is in20190221_177703_192222.
                                      thanks and hope my refund will get back to my account.
                                      Mar 29, 2019
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 25, 2019
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

                                      Refer to your complaint, we would like to notify you that after availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning. We believe in transparency of products / services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

                                      Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We are very sorry that this happened to you, but rest assured it would not happen again as we are marking your contact number on DND and you will not receive any marketing calls.

                                      We would urge you to utilize the service and take a greatest advantage of it.Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization, please feel free to contact us.

                                      Regards,
                                      Team Shine
                                      Still I couldn't get any service offered by you, amount was paid, no response from ur end, didn't get any interview calls to me
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                                        N
                                        nimonight
                                        from Delhi, Delhi
                                        Feb 22, 2019
                                        Resolved
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                                        Resolved

                                        Address: 804, 8th Floor, Jaina Tower 1, District Centre Janakpuri West, New Delhi, Delhi, 110058

                                        Hello, i received a call from shine.com on 21st feb as i had my resume and i was looking for a job in digital marketing. They said your resume had been shotlisted for parle agro for same profile and asked over call (New no it is) to attend the interview. I agreed and then i received an text message (From this new no: [protected]) in the evening that :
                                        Your interview is scheduled for tomorrow at office no: 804, 8th floor, jaina tower 1, district centre janakpuri west delhi-110058.
                                        Timing: 10am to 2pm shotlisting id: 19auak hr: khyati

                                        By this time i done some research and found that this address is fake.in the morning i also receive call from different no now ([protected]). I searched on truecaller and it named aditi hr shine.com. She told me by what time you can reach the venue and i asked her again the details, job description she trembled and gave the phone to her senior. Then she answered some of the questions. Now after that i finally said that the address you are sending is fake no parle agro company is registered to this plot no and why are you calling me from different no and she said it's third party i asked the name of this party and she then cut the call and never received.
                                        Please guys beware of these fake calls. They waste your time and energy. I would like to tell the shine.com to report these numbers who are using your name.
                                        Mar 28, 2019
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 25, 2019
                                        Shine.com Customer Care's response
                                        Dear Sir,

                                        Greetings from shine learning.

                                        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                        The details does not belongs to shine learning as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times. Please file a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction.

                                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                        Regards,
                                        Team Shine
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