[Resolved]  Shine.com — shine.com charged 44k for better job-fraud

Address:

New Delhi, Delhi

On the date of 17th august 2017 morning, i had registered my cv with shine.com
After that i have received a call from customer care executive the number noted that -0091-[protected]. She said that i was short listed some companies and she recommended for next stage of candidate selection process. After that i have received calls from different numbers, they asked to complete registration process, after completing the same they asked to complete another process and everytime they were telling that this would be last process but their process has not been completed even after paying rs.40, 000/- approx as per below details :

Call details :nos.- [protected], [protected], [protected], [protected], [protected],[protected].

Transaction details through netbanking, paytm, debit card are attached herewith.

I have paid the money through the web site join-naukri.com (Company address is like-3/34 1st floor, outer ring road, paschim vihar, new delhi, delhi 110087)
They added that i must be paid same day itself because of this reason i had paid that amount on the spot
After that, i have received too many calls continuously everybody asking for rs.10000/- for a further candidate selection process. I could not get it what going on further i realised that it's a number one cheating same day with in hours i had requested them to cancel my service order and refund mypaid amount. Still, i have been contacting them by phone regularly. But they are not responding.

Therefore, you are requested to kindly investigate and take appropriate action and refund my amount. Apart from attached trasaction details i have paid rs.12274/- by my canara bank debit card.
On 2nd september i have received a message from vm-ccindi that "dear binay, consumer complaint lodged your complaint regarding shine.com. Mr. Rajiv nanda will contact you shortly".
Second message received from 001081 "dear manas binay, consumer complaint has notify your complaint regarding shine.com. Your ticket no. 458926. Mr. Rajiv nanda will contact you shortly."

After that i have received a call from [protected] stating that mr rajiv nanda was calling from consumer complaint, india and he convinced me that after receiving 10% service charge they will settle our account by refunding my paid amount. It was sounds good so i have paid rs.4200/- through mobikw and received a message from dm-mobikw that consumer complaint received rs.4200.

Today morning, i have received a call from [protected] stating that his name was raman and he is looking after the same case. After 10 minutes received a call from [protected] stating that he is mr. Amit mehra, calling from shine.com, gurgaon and was asking 18% gst so that they can settle the account. He has sent me a mail too...

on 4 september 2017 at 13:41, shine jobs wrote:

Dear,

Binay thakur,

We would like to inform you that you have already paid 42, 000/-rs.. If you cancel your job and want to refund your amount so you will have to pay 7, 560/-rs. As a service tax for refund your amount in personal account detail.

Remarks:-your total amount 42, 000/-rs. Will be refundable in your account detail with in 24 hours. So complete your procedure as soon as possible today.

Thanks and regards

Shine.com

As a matter of fact, cybercell is also not interested to stop this fraud. As a result,
Innocent job seekers are suffering.

Please do something...
Regret to inform you that till date fraud case has not been investigated by delhi police. Simply, they are forwarding the complaint to each other. This is really a matter of concern. Please note, vodafone is ready to provide the mobile number's owner details to the police so the culprit can be identified. Please go through the trailing mail of vodafone and kindly help in this matter.

On sat, 7 oct 2017 at 9:42 am, appellate. [protected]@vodafone.com
Wrote:
Hello binay,

Thank you for contacting us. My name is shairi, and i will be assisting you today regarding the fraud transaction for your mobile number.

We tried reaching you on your number [protected] however unable to establish contact, however as per your concern that the information related to vodafone accounts is strictly confidential and it is shared only with the respective vodafone account holder.

I have already informedto you that as per our process we are not able to provide you the details regarding the fraud transaction, however if you want to get the details for the same we request you to kindly coordinate with your respective bank for the same.

We would also like to inform you that we cannot authenticate the misuse of credit card at the time of transaction made against any vodafone number and you can lodge an fir in the nearest police station.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Thank you,

Shairi kaur
Appellate office
Vodafone delhi
Contact numbers:
For any queries call 199 (Chargeable for agent access @ 50p/3min) or +[protected]Standard calling charges applicable)
For complaints/requests: 198 (Toll free)
Appellate office:[protected] available between 9:30 a. M. To 6 p. M. (Monday to friday)
Fax number:[protected]
E-mail: appellate. [protected]@vodafone.com
Website: www.vodafone.in

Regards,
Binay kant thakur
+91 [protected]