[Resolved] Shop CJ Network — 12 piece serving set refund | |||||
I purshed 12 piece serving set. I raised a return and refund on aug 24 and i returned the product on 29 aug then 2 sep i updated my bank details also they told me within 5 to 7 working day you will get your refund. I was called morethan 15 times they didn't answer properly they said u will wait a minute on hold but they never take back the call. Literally i fed up with this shopcj. Worst ever experience i had. Please do something to get my refund as soon as possible. I want my money back My mail id shanthini.[protected]@gmail.com Thank you Shanthini Was this information helpful? | |||||
Oct 19, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Sep 18, 2017 SHOP CJ Network Customer Care's response Dear Customer, We have forwarded the details to payment department and the amount will credit back to your a/c in 3-5 working days. If in case amount does not reflect in your account after 5 working days do get back to us with the snap shot of your bank statement. So that we can assist you further. In case you need further assistance, please do call or email us. We’ll do our best to help you. You can reach us at[protected] Warm Regards, Customer Service Shop CJ Network Pvt. Ltd. | |||||
 4 Comments | |||||
Comments
The material delivered is completely different from the picture displayed...
SHOP CJ Network Customer Care's response, Sep 18, 2017
Verified Support
Hi Saaaasha,
We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.
Regards,
ShopCJ India
We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.
Regards,
ShopCJ India
I have ordered ethnic basket multicolor salwar suit(a pack of 3), order no is [protected] and i had received 3materials of the same kind. What will i do with those materials of same type. I request you to either exchange the item and deliver the one which i have ordered or refund my money back.
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SHOP CJ Network Customer Care's response, Sep 23, 2017
Verified Support
Hi Susree, we apologize for the inconvenience caused. We have processed the exchange request and soon the product will get replaced.
Hi my name is Sheela .my contact no is [protected]. My magic mop spinner is not working the customer care no given on the box does not exist .kindly help asap . I have tried calling ample no of times I am not able to use my mop.is there a service centre in Chennai also let me know that information
SHOP CJ Network Customer Care's response, Sep 23, 2017
Verified Support
Dear Reena,
Kindly get in touch with Brand customer care for the issue you are facing with the product.
Damul Trading Pvt Ltd
Sidrah, 4th flr, SV Rd, Khar West, Mumbai - 400052
Tel - 022 26050861 / 022 26486531email id : damul.trader@gmail.com
Monday to Friday: 10:00 a.m to 6:00 p.m.
Kindly get in touch with Brand customer care for the issue you are facing with the product.
Damul Trading Pvt Ltd
Sidrah, 4th flr, SV Rd, Khar West, Mumbai - 400052
Tel - 022 26050861 / 022 26486531email id : damul.trader@gmail.com
Monday to Friday: 10:00 a.m to 6:00 p.m.
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We have forwarded the issue to concern department, soon the issue will get resolved.
Regards,
ShopCJ India