SHOP CJ Network Complaints & Reviews

I placed an order on 29th march of worth rupees 1400 on shopcj and i received faulty and wrong sized product then i returned that product on 5th april and i asked for refund they asked for my bank details and i provided then they said they will process my refund within 3 to 5 days. Since 5th april till now i did not receive my refund. I called more than 10 times but no reply. Please help in this to get my refund asap

This is the second i m submitting against the same order. I have been following this guys from last 1 week. After complaining on this site i received a call from a guy name Hemal Joshi he promised me to mail me the docket number within 2 working days.. It has been 5 working days they have not replied to my single mail.. They have a helpline number which takes 5 mins to connect to customer care executive after which for checking my detials they keep the call on hold for another 5 mins.. And at the end the all have same reply u will be updated withing 48hrs.. Its irritating providing them details each n Everytym on call.. And they even disconnect the call if we ask them to transfer call to higher authority... This is the worst online shopping experience I have ever faced.. The worst part i have prepaid them my whole product amount... I have no option instead of waiting for my product to be delivered.. Coz even if i cancel my order i dono how long will they take to revert my money back... The status of my order is still the same.. No progress... I m so done with them but don't have any option... Pls help me out...

My Order no. - [protected]
Regards
Rahul Goswami

We are order a 101 pcs dinner set. My mobile no [protected]. We are receiving a 101 pcs dinner set from shop cj againt bill no[protected] dt 17.03.2017 docket no.[protected] and after open the delivery some pcs is broken in delivery box. We call to shop cj he asked he will take back delivery and refund our payment. But still nobody can take back of delivery. So i will request you pls take back and refund our payment asap

My order (Laggings - pack of 10) order number [protected] returned to you on around 15th to 16th march. I had informed my account details to your account officer around 6to7 times and corresponding your sms for refunding the money that received by me on 23rd march 2017, 17th april 2017, 1st may and 7th may 2017 to your account managers for ex-: mr sukhwinder, mr prabhakar, ms anita and so many more of your account officers. Several times they are asking about my account details and each one of them are promising me for refund in 5to7 days. But now around 2 months had been passed but they had not provided my refund. Now i have loose my patience because each time i contact shopcj they are asking information for refund from stage 1. Please provide me with my money of amount inr 1368

The mattress protector delivererd but found very low quality.
We immediately ie with in same day complaint and asked for return.
But now return is not acceptable to them
This is not acceptable.
They are cheating by selling low quality product.
All claims of return policy is fake.
Do not buy from them
The tele shoping company of star cj is giving false information

My complaint no. Is[protected].
I bought rangilo rajasthan pack of 5 worth rs 1048 on March 17. Firstly 1 kurta was missing so i had to exchange it only to get defected kurtas. So i complained and asked for my refund. They were not ready to refund it at first. I called a lot of times amd argued with them. They agreed to take back the kurtas and refund my money. But even after one month of taking back their low quality and defected krtas they haven't refund my money yet. Every time they say don't worry money will be transferred to your account in one day. But it never happens. Its been 2 months and still no response. Shopcj is a pathetic site. Never buy anything from here.

I had order a microwave oven on 30th april.. Till date its showing order has been placed bt no further update about delivery schedule and they didnt even confirmed my order by any means (sms or mail).. I have paid the whole payment having a trust on this site.. But it seems to be biggest mistake i have done.. I have even mailed on ur email id bt no response.. I guess u have a pathetic service..
I won't ever suggest any1 to purchase anything from your site. Worst experience of online shopping..

My Order no. - [protected]

My name is Rita Diwate The courier person has delivered wrong parcel at my address and has collected 100/- rs extra I don't want the parcel n product as I have not ordered them
Tax invoice detail
Named Seems
Address HN- 12 jai hind nagar,
Near hanuman mandir upper depo
Bibwewadi pune
Maharashtra
Invoice no ADAH029305 DT3/4/17
Barcode order no [protected]

I have ordered two Blanc mattress protector on Shop CJ. Order number [protected], ‎when I received the ordered it comes only one protector even though it billed for two quantities see attached and amount taken was for two protector. I complained for this very next day 30th March. I called them many times, finally I talked with Sr. manager Rajpushpa and Pooja and I came to know that I will get my product by 18th April. Their guy named Suchit told me that they have send an item through trackon couries company and give me the track ID [protected] which is not exist. I wasted much time calling them and complaint them I now decided to complain here.

I request you to take an action against this firm for this harassment and provide remaining mattress proctor or return my money and take their product back.

Order number : [protected]

Contact detail:

Jay Sheth

[protected]

Order number: [protected]
Called 5 times, always get revert in 3-7 working days will get refund.
Whenever I call, I get my account details updated and validated, then always been given the refund time 3 - 7days, and till now haven't received.
Kindly help & take necessary legal action because of this harassment, and I will never recommend any one to shop from shopcj, pathetic & poor service, never trust it...

Files as attached, all the details r given,, ladyshver is working too slow, n blue eye pencil provided with it is third class quality that claim it is smudge proof but it is not at all smudge proof,, i ve requested for return the item,, but will exchange the product,, thay said aap be dekh kar liya h product,,, but it does not exist what they claim,, i don't want plzz help us to return the item thanks
Reshma
[protected]

Reference of my order please note that material supplied by you is different. 1. 1. Singal Bed sheet supplied by you instead of double bed sheet.
2. one Pillow cover supplied by you instead of two pillow cover.
3. Bed sheet colour is not matched as shown in advertisement
Sir,
This means that Starcj is not is cheating to customers.
Person came for delivery denies for Debit card payment. He demand cash only.

I have ordered fibena po5 palak kurta collection (Cc) of size of xxl from [protected] with
Order no -[protected]
On tv but when i received the delivered the size is not correct. I found the size of s this is not suitable for me and the product as not per the speciation which is shown on tv ad.2 kurta are totaly change.
I requested to your consultant to return & refund firstly decline my request. Again & again i called then ask for exchange then size was not available. & started return product pick uped from me on 3 april 2017 and got massage that will receive a massage regarding payment. Still didn't receive a message. After too many calls at last they started shop cj point procedure for me on 15 april 2017. But till that date i was totally fed up with your services so ask to transfer call to a sr. Person so they transfer to call some aditya as manager. I asked to refund and i started the process of refund process and shared my account details. Today is 20 april 2017 and called to shopping consultant and again listen the words 5-7 days.

I had already make called around 10-15 time in last 20 days and still not a proper response then it is in process

To a promotional bumper offer of dell laptop (at 60%+ discount) plus 6 free bees (shoes. leather belt, bag, bed sheet, razor&one more item), i remitted rs 9999/- online using my credit card in the month of mar.2017. but strangely i received only 4 free bees: shoes, bag, belt &bed sheet only by courier. till date i am waiting for the main product dell laptop & remaining 2 gifts.

Package contents
In the box 3n jeggings

Seller details
Contact details [protected]
Email id [protected]@gmail.com
Address khasra no.191, near sbi bank, nangli sakrawati, najafgarh, new delhi - 110043

Dear sir,
As per above order has been placed by sanjeev sharma, mail id sanjeev. [protected]@gmail.com mobile no. [protected] on dated 17/04/2017

Delivery address/details
Ritu sharma
Akta enclave room no.-1, lane no.-1, sevelakalan, chandrabani chock. Dehradun, uttarakhand, 248171
Mobile no.-[protected]
Payment made by net banking details are as follows
1) rs 1300.00 (Bill/[protected]/online payment/6097540)
2) rs 1190.00 (Bill/[protected]/online payment/[protected]

Sir,

We have not received any order booking confirmation & delivery schedule. If order is not confirmed please advice regarding refund policy.

Please revert back on mail id. Sanjeev. [protected]@gmail.com

Hope for valuable response from your end.
Regards

Sanjeev sharma

I purchased microwave oven before two years ago ..n it works only one year as Warranty period mentioned ..after one year its base burned lyk it does not move n it give earth..n dere is no after sale service n xchange offer from ur side so m suggest to ppl to buyy such a expensive amount ..maine kai shop p bjeja usko k may b vo base chnage kr de jo burned hua h but dey say jhan s aaya vii ban sakta h..so i requestd to u plz solve my grievances..

I had purchased a nutri glow facial kit worth 1100 plus shipping charges... The product came damaged so I returned it and asked for a refund by calling customer care. They told me that first the money will be converted to shopcj points and then I will get a call from the refund department to get my bank details. It never came. When I called they told me as money is converted in points they won't refund... After a long argument they agreed to refund took all my bank details but didn't get any refund. Again I called up same thing after long argument they agreed took details but no refund...
I have been a regular customer of shopcj and never thought I will have to face such a problem... They r forcing me to buy something. Again buying is ok but they charge so much for shipping that I don't want to shop again with them... I have lost hope against my refund...
NEVER EVER SHOP WITH SHOPCJ... CHEATERS...
AMAZON IS THE BEST PLACE TO SHOP.

The electrolux microwave of id.[protected] which I purchased recently is a defective piece. I tried to contact through phone several times so that the faulty piece could be exchanged. But I am very much disappointed with the services after purchasing the product. I am a regular customer of shop CJ. But I feel that the services are not satisfactory. Kindly attend to the replacement of the piece immediately.

Hello,

Date of incident:[protected]
Client: SHOP CJ

Products they sall are not worth of our money

After calling sevaral times to Shop CJ customer care, I didn't got any good response from customer care .
In TV show they advertise some good products & deliver some other bad quality products of different size, different color, different brand products

Order number:[protected]
Request you take some good action to refund my full amount Rs. 1500

Thank you in advance

I ordered a rajawada collection bed sheet but got the wrong product and shop cj is not responding to me I've got the wrong design wrong quality wrong quantity I just got 8 bed sheets but not got the 18 cushion covers and 18 cushion and I also not got the blanket.
They take rs 3250 for only 8 bed sheets which are of polysteren they said it was of cotton.