SHOP CJ Network Complaints & Reviews

I am vishal v kayasth brought karbonn quattro l50emei 1:[protected] imei 2:[protected] dated 13 october 2016 order no.[protected] phone is not working i need invo ice please send. My email address [protected]@gmail.com i am your regular customers. I need help of you my phone is not working please send invoice as well as soon thank you

Shopcj,
I am order 5 bedsheet + 5 towel set and 3 blancket
(Free item) date - 12/6/2017 order no - [protected]
Shopcj send me a defactive bedsheet set and 1 blancket
Missing. I am many time complain shopcj for return ur product & refund my order but company take not action aganist my complain. I am very upset shopcj service they are not replly to me & my complain not sloved. So plz return ur product and refund my money.

Neelam patwal
Contect no.- [protected]

I have placed an order for prestige -3- burner gas stove on 15/07/207 and it has been delivered to me on 18/07/2017 late evening. On connecting the same to the gas line, it is found that it does not work i. E. There is no flame from any of the burners.
Immediately on 18/07/2017 night itself i lodged a complaint to shop cj over the phone as well as sent mails to shop cj and prestige.
On 19/07/2017 once again i sent mails as well as spoken to so called customer care executives mr. Nagesh, ms. Resma, ms. Sidra, since there as no reply / no acknowledgement from either of the firm. On 19/07/2017 itself, i had also spoken to mr. Mohmad, customer care person of prestige.
Everybody is just locking my complaint and goes for sound sleep.
Now today on 20/07/2017 at 09.37 am i am in receipt of the call from ms. Shabnam and informed that since we have discussed the issue with you we will close your complaint.
Very good method of customer service.
I assure you that i will drag your company to the consumer forum and this incidence will be published in leading papers.

Dear Team,

I had tried to purchase Patiala pant (set of 6) on 21.06.2017. At the time of purchase after paying money through Net banking, the order has been not placed, but my money was debited from my account.
I had contact 2 times your service co-ordinator through [protected]. But there is no response after the call.

Money debited from my account.(Rs.1148/-)
AC No.:-[protected]
Bank:- HDFC Bank
Name: Venkatesh Parameshwar Kodiya
Contact No: [protected]
Order placed through: Net banking

Please find the attached file for Debit details from my bank.
Please look into the matter & let us allow to purchase other materials.

Hi,

I m complaining about the order which i have placed for the product named rangrez sarees worth rs.999+99 shipping charges. First of all i didn't received the same product which i ordered as i ordered rangrez sarees and i received kanooda sarees. Secondly as after i received that order and found that the product i received is not the same and one of the saree was also found defected.. I called to the customer care and informed them and complained about the product mismatch and defect. They took my complaint for the return of the product and put me on hold two-three times and told me to connect with there senior executive but every time the call didn't connected.in this process they wasted my 20/-rs approx. Then they said that there senior executive will call me within 24-48hours. But every time the call comes and their was no one on the other side.. The call goes blank and after few seconds it cuts. This i faced continuously 3 days. I m continuously taking follow ups per day and they every time told me that ur complaint is taken regarding return of the product and the delivery boy will soon (3-5 working days) pick up the product. And then some executive called with the same number from which i was getting blank calls and like she was pressurizing me that i have to accept the product which i recieved and she is closing the complaint. Without revolving my issue how could she just closed my complaint.. This pathetic experience which i faced is just ridiculous and unexpected.
I just want my query resolved as i want to return back this product and my amount refunded back that's it.. And even now i don't want any exchanged product.

Meenakshi rao
[protected]

I ordered peachy po4 spring love collection + 2 denim jeggings on 10th july, 2017. It was delivered to me on 12th july, 2017. My order no is [protected]. On my request you have cancelled my order. The pick - up boy came and picked up the product on 15 july, 2017. But i haven't received any shop cj points in my account yet.
The reverse pick-up dispatch receipt is attached with this mail. Kindly credit shop cj points in my account as soon as possible so i can order another product.

Hi team,
I ordered kawachi 8 in 1 multyfrier electric cooker on friday 14th july 2017 at 10.30 p. M. Around and i paid the money by hdfc bank debit card. I followed all the process for placed this product and finally i reached on payment method. I paid the money with my hdfc debit card. When i got otp msg from bank i put it in the otp box. Then i got message from my hdfc bank that the money was deducted from your account for shopping on shop cj. But then immediately new page was opened.in this page the message was written that oops.. There was something wrong... Means this order was not placed and bank cut the amount of 4589 rs. For this product. So i want to know that the order will be placed or u refund money in my bank? And when will it refunded by shop cj?
Pls ans my mail... Thnks
I attached the screen shot of hdfc bank's msg in the image folder to understand the truth of this issue...
This is the second time i submit my complain... Plz ans me fast bcoz i m worried abt my money...

Hi team,
I ordered kawachi 8 in 1 multyfrier electric cooker yesterday at 10.30 p. M. Around and i paid the money by hdfc bank debit card. I followed all the process for placed this product and finally i reached on payment method. I paid the money with my hdfc debit card. When i got otp msg from bank i put it in the otp box. Then i got message from my hdfc bank that the money was deducted from your account for shopping on shop cj. But then immediately new page was opened.in this page the message was written that oops.. There was something wrong... Means this order was not placed and bank cut the amount of 4589 rs. For this product. So i want to know that the order will be placed or u refund money in my bank? And when will it refunded by shop cj?
Pls ans my mail... Thnks

I placed one order on 10th of july 2017, i have to replace the order. I got large size tops but they are not fitting to my size, so i want medium size. I order peachy po4 spring love collection+2 denim jeggings. My order no is [protected]. Plz replace my order as soon as possible.
I am not disappoint from the order bt i want medium size tops in there place of large size tops. Hope u replace my order or change the tops.
Thank you
Deepika dhakad

Hi team,

I am filling this case behalf of my mother. She had purchased product from shop cj on (31st may 2017). I had received defective product from shop cj and on the spot i have raised the return request, but i haven't received the positive response from there end. When i called the customer care. They are doing the fake commitment for the same.

I had to inform you that, courier boy take the product back, but i don't have received the refund till now. More than 2 months past.

I have requested you please take the necessary action on it. As soon as possible.

I will be grateful if you resolve my query as early as possible. Already 2 month past and we haven't received any proper resolution.

Collected by: jitender singh (19887)
Contact details:[protected]
Product id:208607
Order id:[protected]

Head office address: corporate office / registered office
Shop cj plaza, dr. D. B marg,
Apsara complex, grant road (E)
Mumbai 400007

Dear sir
I have received above mentioned order on 06.07.2017 when open it is found that stove is not working condition may be manufacturing defect it is default item
Kindly manage to replace same. I have paid cash on delivery rs. 6789/- as a reputation of your company need to replace urgently as others like flipcart/ebay/amazon etc.
Regards
Pramod shelatkar

I ordered 4 butter pants and 3 denim jeggins some days before; for which the delivery is around 13 july. I wish to cancel the order and now I am trying to contact shop cj for which I called on as many numbers I could get, neither of them was successful.
Please provide me with correct details as to how to cancel my product.
Order no.- [protected]
-Amisha Tewari
Lucknow

Hello sir My order no. Is [protected] on TV we showing that there is a free gift as not the same as I received today its totally diffrent and your executive did not given proper replay directly said me that refund not possible. why? You specify return & refund policy so on that policy basis I want to take your product back and refund my money at rs.6789.

We purchased wonderchef nonstick cookware in september against order no [protected]. First i had problem with colour that they sent was wrong we somehow managed with colour but now the non stick coating has gone on all the three pieces for which i am calling shopcj since last friday they are not responding at all i called several times with no resolution to my complaint the product is still under the warranty please give the solution to my problem as soon as possible

Purchased these bedsheets and was shocked after receiving the product, the material used is so bad and transparent that you will not even prefer it for a handkerchief, what [censored] material is used, these channels should be stopped, they are fooling poor people, it is harden money that we spend at least have respect for that. Stop showing different things in the channel and delivering different materials. Please stop these * channel

My Order number is [protected]. Received Product Quality Totally Different From Product shown on Tv, i have file complaint no of times on your toll free number Your executive don't provide any response on my complaint. I have recevied blank call from your side . It means your team totally westage my time. Please Take Your Product Back And Refund my money.

My order no.- [protected]
Invoice no. - asos0108088
Please find my attachments​ for all details of invoice related and also courier receipt...

[[ shopcj delay the return request, they do not pickup their product and don't give me my refund. Which is... Rs.1098 + rs.100 (This is my courier charges) means total rs.1198 ]]

I have ordered a product in shopcj by teleshopping because of size issues i have return request on 19-may-2017... But today 5-july-2017 which means 46 days ago... Return request but still no progress.
I want my money...
Thank you

Shop CJ Network — Shirts not delivered correctly

1 Review
Ma manigandan.v on Jul 1, 2017
Mark as Resolved

I ordered 4casuls shirts in the help of cjtv but they delivered to me the other type of shirts the problem is I ordered one they give me the other one I never expected this from cj shop I trust to buy the shirts but they did not responding the customers if you delivered like this no one should buy in ur cj shop I won't my money back or else give me the correct ordered shirts pls kindly take attention immediately

I made an online payment for Stylemate Hair Straighter and Lady Shaver on 23rd june at 5:25 pm however as i finished making payment the page expired but my amount was deducted by my bank acount..kindly reverse my payment back in my bank acount for Rs-1148..Also sending the snap of the transaction of the payment.. Made online payment but the product ordered was not completed however payment was deducted from my bank account hence want a refund...

I placed an order for two products and haven't received it as yet. I have been chasing the guys and the worst thing is the just do not have any answer except for mam i will register your complaint. The representatives just cannot talk or seem to understand the issue. They r not competant enough. To add on to it the courier company is so horrible that they don't even bother to call or attempt for delivery and update their records saying customer rejected. Can i expect any better service than this. M tired of the runaround and need an answer as to whether or not u want to send the orders. The kind if inconvenience you r putting us through and what you show on the TV is totally contradictory. Please live up to your words.
Order numbers : [protected], [protected]