SHOP CJ Network Complaints & Reviews

I have purchased this product on 21st of may and the product delivered was damaged. So i raised a request to change this product and shopcj sent a new product with replacement but again i received a damaged product. So finally i requested to return the product with money back to my account. I have called 4-5 times to their customer care since 5 june. But everytime they told me that someone pick this product very soon and no one is coming from last 3 weeks.

I am a regular customer of shop cj i never excepted this kind of service from your end really disappointed. Product quality is tooo bad. I called up your customer service people they are not responding properly. I want to return my order want my money back.

Product code:[protected]
Register mobile number: [protected]

Item name: huma naaz kifayati collection

My registered number is [protected]

I have returned the product on 11 june and today is 23 june and still i have not recieved my payment customer care person gives faake promises day befor yesterday he said your complaints is forwarded to senior and you will recieve payment next day but the day is gone.

Now i am so fedup i would like to use bad words for your company as your company is cheating and making money from us, why dont your company start keeping charity boxes near temples people would put some money and will not ask for refund and you company will also make money. Isnt is good suggestion for cheaters like you.

I need my refund as it was my earned money and not made by cheating people like you do.

Worst service i have experienced on e commerce site.
I have order blankets, bedsheets, towels, etc through shop cj on 25/05/2017 and received it on 22/06//2017 nearly a month they took for delivery. Ok there no issue in this i am ready to adjust shipping time, but order i received was faulty and the quality of the product was worst and very cheap. They have the product very beautifuly and were talking about its good quality etc. But the product which i received was very cheap and of low quality. I too call there customer care no. They told me that 'sorry we can't refund or return the product' even i requested them but they were not ready to listen me and repeated there sentence again and again sorry we can't refund or take our product back even if you like it or not.
I want refund. Please help.
My order no. [protected]
Docket no.[protected]

The product quality which is delivered is totally different from the said product as shown plus their was no other option for open on delivery and the product quality is very very cheap, i want to replace my product and i request u don't cheat ur customer. My product is huma naaz kifayti collection multicolour cotton kurta (Pack of 6) order no is [protected]

Order no: [protected]... The product is not good at all... They say its free size... But does not fit. Its a waste of money. I wish to return back. I had no good respond from customer care. You should have return policy on all products. Very unhappy... We advice my near n dear once not to buy any products from shop cj. Please take the product back... Giving such products to people who trust is very bad. Homeshop 18 is far better... They always take the product back... I want u people to take the product back otherwise will file another complaint against your channel.

[protected] this my order no check all my calls i have informed that quality as well damage product has come listen carefully i said the same word as i mentioned above"quality issues as well as damaged product"... Bt nw they calling up nd telling me that i never using the word damage... Is that shop cj have guts to show my voice recorder to all???

I ordered jewelry set order no: [protected], invoice no:kpax0012438 nd it was delivered on 13jun product was damaged as well as quality issue so i asked for refund... They said no... From mumbai a girl called nd said no return r no exchange... Nd she mentioned n my page that she explained abt no return r no exchange for damaged product will u do this??? How honest shop cj is this... Kindly c my call records how many calls i did nd wat s the response form there......

I booked an order [protected], it shown on tv that it could be returned within 48 hours of delivery, as soon as received the product i found it of very bad quality, i immediately raised a complaint, a complaint executive called and responded very rudely k, aapka product waps nhi kar skate,... Return policy to local shop wale b dete hai, ye to phr b online hai. The lady was so rude.

She disconnected the call and dropped a message k my complaint is resolved.

How can u resolve a complaint without customer confirmation.

Such a bad service, i want to return the product as i cant keep the garbage.

This is with regards to order no :[protected], date 10th june 2017.

As per the advertisement on shopcj tv i had ordered the biotique beauty kit which consists of the below listed items including the free gifts:

1. Biotique party glow facial kit
2. Biotique pearl white facial kit
3. Biotique gold radiance facial kit
4. Biotique diamond facial kit
5. Biotique botanicals bio kajal
6. Biotique botanicals bio saffron dew youthful nourishing day cream
7. Bio morning nectar flawless skin soap
8. Bio almond oil nourishing body soap
9. Bio morning nectar lotion/moisturizer
10. Bio walnut scrub

However i have not received the below items:

1. Bio morning nectar lotion/moisturizer
2. Bio walnut scrub

* hence, i would like to have the kit as shown in the tv advertisement.

Or shopcj is clearly cheating people and showing the wrong ad on tv even though they do not have they stock.
Or the order was not taken correctly.

I have ordered something ziox company handset which was shown 4g phone but i got the spice flo 6150 mobile which is not 4g device and aslo in advertisement they stated that the device is running on marshmallow os but the spice device i got was not even android os. That is something chinese os which doesn't even have wifi and 3g in it. And they took 3200rs for that # handset. I want my money back. Shopcj are thief. I will not leave this topic here. 3200rs for a # chinese phone is too much. I want my money back.

Customer :- mandesh s. Govekar
Order no :- [protected]
Item :- 205993 item name:- huma patiya collection po4 patiya (Sku) free size.

Wrong delivery of the product instead of four palatiala given two leggings (White and black) and only two pattiyalla paint. Complaint lodged but no response till today. Not ready to give receipt of the product for compained. Its fraud.

I had ordered parkour sport shoes (Poid [protected]) from shop cj in april 2017 and wrong size was delivered.

Shoes were returned and picked up by their person on around 10 may, but the refund is not yet credited to my bank account.

I had called around 10-15 times to their customer care executives and also gave my bank details to their managers 3 times. They register the complaint everytime but there is no revert.

Its so embarrassing and a great waste of time dealing with shop cj. One is so busy in his personal and professional lives that can't get time to deal with such issues everyday. I don't think this is such a cumbersome process that it is taking this much of time to refund the amount. I am indulging in all this from last 2 months and really fed up.

My name is naveen and my order no.[protected]. Purchase date 2-june - 2017. The products quality which is delivered is totally different from the said products as show plus their was no other option for open on delivery and the products quality is very cheap quality and i request you don't cheat your customers like this and even the products are very least low quality so i wanna return this product

The product quality which is delivered is totally different from the said products as shown plus their was no others option for open on delivery and the product quality is very very of cheap quality and I request u dont cheat ur customers like this and even the products are of very least low quality so I wanna return this product and please a advice for an improvement for ur product

I have purchase karbonn quattro l50hd from your site on 17/10/2016 with bill no.[protected]/order no. :- [protected], this mobile is still underwarranty. Now this mobile is not working properly, karbonn service centre is refused to repair it and telling me that you have purchase it from online so will not have service benefit here.

Your karbonn mobile service centre in udaipur
2nd floor, sarang marg, opp jmb surajpole, udaipur. Rajasthan

An earlier action will be appreiciate

D effective Battery and poor performance of new mobile Quatro L51 HD purchased on 5.10.2016 on line.complaint loadged on 19/10/16 at 4:26 PM regarding replacement of set/battery inspite of several reminders /comlaints to service center and customer care CJ shop& Karbonn co.

Complaint loaged to Cjshop & Karbon co.eafter receiving the set within week no response only set send for repair thru authorized service center but set set could not function at all after repair due to deflective battery, now battery can be blast any time as its thickness become over size .
CJ shop selling obsolete /self life products and cheating the customers by giving false TV adds.
regards,
Deep Chand Bhardwaj Mob [protected]
To
[protected]@jainaindia.com
19/10/16 at 4:26 PM
Dear Sir,
I purchase the new Kabonn mobile Quatro L51 HD on 5.10.2016 from NSA traders gurgoan ( Shpo CJ)item code[protected] vide order no [protected] for RS 6148/-

I faced following problems in operation :-
1. Soft ware not supprting Zio voice later it was corrected on line on 8.10.16 but out going [censored]ility on other mobiles sets are not responding at all,
2. there is very low battery back up not more than 4hrs.
it is not advisable to recharge the mobile after every 4 hrs. 2200 MAH battery must run min 24 hrs.
pl arrange to change my set with good battey . i shall be thank full to you,
regards,
Deep Chand Bhardwaj
H No 3178/ 32 A or 3222/32A ludhiana
[protected], [protected]
[protected]

I have ordered jewellery from Shop cj. They took 7-10 days for delivery, but the product was very poor in quality. Stones were missing. I requested to return it but their customer care guy said they can't take it but exchange it. I said ok exchange it but again I got the defective product and again asked them to take it back and return my money. Its been more than 13 day, no one has come to pick up. They lost all my trust. Very unprofessional behaviour. I wish i could have see their negative review before I ordered.

Since i have shopped for the first time from shopcj it has been a very dull purchase since i have size issues and moreover its quality is so cheap that it could not worth 500 rupees also i have spent my 1248/- rupees which is a total waste since it is a matter of great disappointment i need my money back and keep your stuff back. My order no is [protected]. If shopcj would not do so it would create a serious issue for me as well since i have wasted almost 1250/- rupees of mine i will file a petition in consumer forum and it would be very painful for you as you are advertising on such a large scale and misguiding people by showing fake resemblance of such products. Therefore kindly do the needful as soon as possible

I have bought the shirts in televisions shopping.
I was got the shirts. There is offer in this. Offer is that four shirts in 999. My size is 40 but i got the shirt size of 44. I replaced that shirt. After sometime i got replaced shirts. But there is only three shirts in package. I was shown that packge to dilivery boy. Then i complained in costomer care. But still they not given remaining one shirt.
Many time i have complained but they are not taking any action.